Sky Outage in Wickford, Essex, England

@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...

@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.

@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

@JadeC31 @SkyHelpTeam They v helpfully sent me a link to that same page that still has the message from 12:10 saying there's a problem. I'm afraid I have not been made privy to any special info.

@SkyHelpTeam Appreciate difficulties. Would be nice to get update even if update is there's no update. ETA at fix would be better but, if there's no ETA, knowing you're working on a fix would give reassurance to those supposed to be working from home but currently unable to do anything. 😓

So, I reordered Sky TV & broadband, it changed over today but still no sky router....phoned up to unleash hell today but spoke to.the sweetest sounding Scottish lady called Audrey who resolved my issue painlessly. I'm a sucker for a Scottish accent. @SkyUK

@SkyHelpTeam absolute joke of a service, can’t watch tv, can’t browse anything on the web unless I use my mobile data!

@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

@SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin

@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬

@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful

@SkySportsWWE @SkySports sound issues on Smackdown feed.

@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

@SkyUK SkyQ launched 3 years ago and is still SO buggy it’s ridiculous. Can’t fast forward or rewind Quest channel tonight without it skipping back to the middle of the programme - one of so many bugs and problems

@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

@_masterdebaters @SkyUK Incredible service that. Totally worth it.

@SkyUK I recorded crime and punishment on cbs reality last night when I watched it this morning the recording ended before the programme ended i tried to see if I could down load it to watch the end and could not find cbs reality on catch up or on demand very annoying.

@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

Jesus Christ. Sam Allardyce and Alan Smith talking total sense in SkySports. The world is upside down

@SkyUK I would love to come over but I'm stuck in an 18 month contract and I'm currently being diverted to customer services outside the UK so frustrating @TalkTalk

@SkyUK You have taken £28.99 instead of 18.99 out of my bank today - I had a phone call recently to discuss poor broadband service but at DID NOT st any time consent to this or agree to increased fee. I want a refund immediately please.

@SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

Right @SkySports talking about Poch leaving for Man Utd **** Off @SkySports Poch is going nowhere 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😊😊😊😊😊😊 #COYS

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

@SkyHelpTeam After an loyal ten years relationship with SkyUK I can’t believe SkyUK is hounded me for the Sky q box...please help me with this matter

@SkyHelpTeam After an loyal ten years relationship with SkyUK I can’t believe SkyUK is hounded me for the Sky q box...please help me with this matter.

@SkyHelpTeam Your staff offer no help as to why this keeps happing or a solution, Wasn't helpful at all. Why should we pay for services that can't use. Even started paying for hd and it didn't get turned on with no apologies.

@SkyUK wifi not working again! Signal is so bad and tv box not much better. Called customer support not much help either.

@JonDubbya @SkySports I’ve never subscribed out of principle

@skyUK what has the world come to when you censor( butcher) National Lampoon's Christmas Vacation past the 9pm watershed. #fail #movies #wtf

@1MickyHazard @MarcBenamram @TimesSport Have considered cancelling @SkySports this week. Am sick to the back teeth of this crap about our Manager. OUR Manager!!!

I really don’t understand why that vile creature @KayBurley is still employed by @SkyUK. Yet another reason for me to ditch their abysmal overpriced service.

@SkyUK I’m sorry but this sky Q is broken and cannot be fixed until the 29th this is unexceptionable from a company as large as sky 3 hours today on the phone to get us no tv brilliant !!!

@SkyHelpTeam been a customer for over 15years and the last one year has been a nightmare with the broadband . Days without service ,engineers with no resolution and customer service without true help . I WILL BE LEAVING for sure . Thanks for nothing

@SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

@SkyUK nothing but trouble with your services the last year, paying for things can't use. Called for help and told only way to fix it is to pay even more! Money or pay for an engineer to fix your products that dont work! Not happy. New year new provider i think. #byesky

@O2 @SkyUK Had no service all day: below not workin “We're really sorry for the issues you experienced on Sky Mobile yesterday.We're giving you a day of free unlimited UK data this Saturday 8 Dec, so you can catch up on all the things you've missed. You don't need to do a thing”

@SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

@SkyHelpTeam you're internet is ******* shit

Well done @SkyUK - leaving a potential customer in tears & basically talking to me like I am stupid! What a way to get new sales hey! @SkyHelpTeam

Hope @SkyUK are planning on refunding their customers this month! Day 4 with poor or no internet connection. So glad I’m paying a fortune each month for such great service🙃🙃🙃

@SkyHelpTeam My broadband is fine. It's phone that's not working.

@mtty2019 @SkyUK Sky is ******* awful but for me all of them are because it’s just the same every time

@VirginRadioUK @snowpatrol @garysnowpatrol @SkyUK Waked down the ugrdc

When your internet is so bad that it takes 5 mins to load into Twitter. Gotta love @SkyUK brilliant WiFi.

@BeckyBarrister @SkyHelpTeam Thank you for your time to write all this, much appreciated. I really hope it gets better soon for you, I hate it when this kind of stuff doesn't work. I genuinely lose it 🤦 I don't know how you put up with them for this long... Bless you! Xx

@piersmorgan @EnglandNetball @Helenhousby1 @SkySports Better late then never @piersmorgan

@BitOfALegalGeek @SkyHelpTeam Its awful, a couple of times a month I have to reset everything! When it works its great, but for a premium product its just too unstable!