Sky Outage Report in Brentwood, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Brentwood come from postal codes CM13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brentwood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brentwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brentwood, Essex, England
The most recent Sky outage reports came from the following cities: London, Upminster, South Benfleet, Dagenham, Barking, Thamesmead, Romford, Abbey Wood, Brentwood, Newham, Ilford, Charlton, Chelmsford, Stanford-le-Hope and East Ham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Upminster |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| South Benfleet |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brentwood, England
Latest outage, problems and issue reports in Brentwood and nearby locations:
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Johnny Rowland
(@JohnnyRowlands) reported
from
Brentwood, England
Sky q won’t download anything, says Queued, then failed. Internet is working fine, I’ve reset both sky q box and mini box still not working @SkyUK help please
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slade green big loc
(@sladegreenbig) reported
from
Crayford, England
@SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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william benstock
(@will6310) reported
from
East Ham, England
@SkyUK just check my future bills. And guess what it's gone upI'm a loyal customer and have been for years yet getting treated like that. Is it money sky only care about and. Not its customers 😭😭😭
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
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MCPR
(@Mark_James96) reported
from
Bexleyheath, England
Said it once, say it again... **** off @SkySports
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@SkyUK my internet not working since morning
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Ehtasham Ahmad
(@EAhmad73) reported
from
Loughton, England
@SkyUK hi guys can you please let me know how to cancel my contract as it finishes in November.... #skymobile @SkyHelpTeam
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Rob Threadgold
(@RobTThreadgold) reported
from
Brentwood, England
Without doubt @skyuk are simply the worst customer service center i ever experience. Never had a call answered in under 20minutes. The voice recognition software is awful and when you do reach someone - they can never first time fix
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Marcus
(@ABeardedWebb) reported
from
Harlow, England
Find it odd that since upgrading our broadband (Superfast) with Sky it's gotten worse. Slower speeds than we were previously getting (35mb which it never hits, line is capable of 56mb, confirmed by OpenReach), and WiFi signal is dire @SkyUK @SkyHelpTeam
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william benstock
(@will6310) reported
from
East Ham, England
@SkyUK can't wait to leave your disgusting fibre broadband service. Online game is a joke. Lag and choppy online play constantly 😡😡😡😡
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam HI there my issue was fixed but it's very unusual that sky don't have a default sim pin which means the user has to block the sim enter the puk code then enter a new sim pin. Ur web site also gives out the default sim pin on sky mobile Sims which is a security risk
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam why is your fibre broadband so poor with online gaming I can't wait to leave 😡😡😡😡
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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AARON.
(@AaronNacey) reported
from
East Ham, England
@AJ97777 @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I will. United are shit. 8 points.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee
(@geo6779uk) reported
@SkyHelpTeam @firemansword I had one night wife and kid free to relax and be able to watch the service I pay a fortune for only to find it doesn’t work. Will be getting a call tomorrow to cancel
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Laura
(@Dalts81) reported
@SkyHelpTeam @nigelrpage Course. Why would you compensate for the lack of a MASSIVE part of the service we pay for?
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jem
(@jemma_farrow) reported
from
Preston, England
@SkyHelpTeam Would you still like me to direct message? I have seen lots about the fact this is a wider issue with no time scale for being fixed
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Lee Brown
(@leeSWFCbrown) reported
@Tifosa1982 @SkyHelpTeam Good point, James. It’s been down for 2 days now, so we should get at least 2 days credit!
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Joe Mahon
(@JoeBMahon) reported
@SkyHelpTeam It's not personal Ross, I appreciate it's the response of Sky, not you directly, but its a joke. I've been told its likely to go on for two weeks. Spoke to a lovely lad from Sky earlier, poor bloke said he's having the same conversation 15 times a day
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AK
(@AjaxPandian) reported
@SkyHelpTeam Sky broadband is down since yesterday afternoon. Please help!
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Gill Field
(@scottishgill) reported
@SkyUK What now? Firstly stacking issues you are not communicating with customers about..now download fail issues we have to find out about by ourselves on forums. I have 3 weeks left then im gone..20 yrs been with u !
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RoxieFoxie
(@Naturo_health) reported
@SkyHelpTeam Jesus how long does it take to fix a problem at Sky?
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jamie whittaker
(@whitsy13) reported
@SkyHelpTeam On top of this issue. My mini box has no signal at all.
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Michelle Stephens 💙 (Wear a mask 😷) 🇺🇦🌈💙
(@Mstephens26189) reported
@SkyHelpTeam Please can there be a time frame for the fix? This is now ridiculous