Sky Outage in Basildon, Essex, England

@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.

Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

@SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

@SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful

@SkySportsWWE @SkySports sound issues on Smackdown feed.

@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

@SkyUK SkyQ launched 3 years ago and is still SO buggy it’s ridiculous. Can’t fast forward or rewind Quest channel tonight without it skipping back to the middle of the programme - one of so many bugs and problems

@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

@_masterdebaters @SkyUK Incredible service that. Totally worth it.

Have that you little ****. Alan Smith, skysports, Michael Oliver. Its not working.

@SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

@SkyUK I recorded crime and punishment on cbs reality last night when I watched it this morning the recording ended before the programme ended i tried to see if I could down load it to watch the end and could not find cbs reality on catch up or on demand very annoying.

@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!

@SkySports have had a mare again. Might cancel my subscription and just stream all the footie.

Jesus Christ. Sam Allardyce and Alan Smith talking total sense in SkySports. The world is upside down

@that_tech_thing @SkyUK Ew sky. Such slow speeds

@stripey2121 @snowangelmrsp @SkyHelpTeam Hubby phoned & queried our monthly bill last week. When he threatened to cancel it was remarkably reduced by £31 per month!

@SkyUK light breeze this evening and yet Sky has become almost unwatchable due to constant loss of picture. Its a communal aerial so do I need to contact landlord or Sky as I'm it's moved as it was never this bad.

@SkyUK I would love to come over but I'm stuck in an 18 month contract and I'm currently being diverted to customer services outside the UK so frustrating @TalkTalk

@SkyUK You have taken £28.99 instead of 18.99 out of my bank today - I had a phone call recently to discuss poor broadband service but at DID NOT st any time consent to this or agree to increased fee. I want a refund immediately please.

@SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

Right @SkySports talking about Poch leaving for Man Utd **** Off @SkySports Poch is going nowhere 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😊😊😊😊😊😊 #COYS

So far on the customers services/fraud departments I have spoken to today @SkyUK is winning hands down - very prompt and actually sounded like they cared - and because I've been hacked I have spoken to many this morning...

So, after cutting ties with @SkyUK @SkyHelpTeam today 4 out of the 7 COD:Blackout games I just tried to play lost connection, what a coincidence 🤔

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyUK I’m actually tired of complaining to you about how shit my internet is! Can I just cancel my account and get @virginmedia instead because this is tedious! Fibre broadband my foot!

@SkySports @btsport stop giving teams shit kick off times you greedy wankers. One day you'll lose everything because of your greed

So my #SkyTV isn’t working the way it did and the only thing that they can say is that it’s my buildings fault. The worst customer service ever. The representatives never know what they’re talking about. They said the same for my broadband which was also a lie @SkyUK

Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

@SkyHelpTeam After an loyal ten years relationship with SkyUK I can’t believe SkyUK is hounded me for the Sky q box...please help me with this matter

@SkyHelpTeam After an loyal ten years relationship with SkyUK I can’t believe SkyUK is hounded me for the Sky q box...please help me with this matter.

@ColinColin1976 @SkyHelpTeam They won’t do shit on here, gotta phone up.

@SkyHelpTeam Your staff offer no help as to why this keeps happing or a solution, Wasn't helpful at all. Why should we pay for services that can't use. Even started paying for hd and it didn't get turned on with no apologies.

@SkyUK wifi not working again! Signal is so bad and tv box not much better. Called customer support not much help either.

@JonDubbya @SkySports I’ve never subscribed out of principle

Never not funny watching them cheating Aussie bastards crying on SkySports news.. hope they get a right load of shit on return to England game today for World Cup warm up #Warner #Smith

@SkyHelpTeam Hi my Sky Q box + 2 mini boxes aren’t working / says unable to find network ... please help 🙏🏻

@leo15796 @SkyUK I think it's sad how the business models work today - companies don't recognise loyalty anymore. You're a customer as long as your contract lasts then you're expected to shop around in the shark pool looking for a new deal or be charged a massive increase.

@robsnodgrass7 Cancel your sky,we all know your only after a discounted monthly sky bill snoddy @SkyUK

Shame on you @SkyUK and your stupid anchor ...... you don't deserve such media space in our country....

@SkyHelpTeam are you guys/Scott Young/SkySportsF1 so so so bloody minded and ignoring all the thousands of tweets a d complaint that we want @tedkravitz back in his normal role. #SkyF1

@SkyUK the new changes coming in if your broadband fails you get 2 gb added to your piggybank on skymobile my internet was down for two and a half weeks we didnt even get any compo something not right some where

@MatchroomBoxing @MichaelHunterII @SkySports @DAZN_USA I couldn't look that bad if I tried

@SkyHelpTeam please please please fix your dangerously bad internet in the South London Area. Why is my internet so bad that I can’t even open an app on my phone without my internet connection dropping while gaming. Fix your shit it’s embarrassing

@SkyHelpTeam I’ve recently placed an order for 2 of the GoT remote covers and I’m disappointed to find today that I have only received one of them. Help.