Sky Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15, SS13, SS14 and SS16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, South Benfleet, Longfield, Chelmsford, Basildon, Dartford, Gravesend, Grays, Southend-on-Sea, Romford, Canvey Island, Wickford, Billericay, Stanford-le-Hope and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Chris Hearn 💙
(@chris4465) reported
from
Brentwood, England
Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Darren Skingle FA Licensed Coach
(@FACoachdazza) reported
from
Chelmsford, England
Sunday mornings without #goalsonsunday with @chris_kammy and Co on @SkySports just aren’t the same , it’s was the best footy highlight show on TV , @BBCMOTD is such a poor show and biased to the Max ..... is the producer a Spurs fan ? How can you run out of time when analysing 🤦🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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STEVE FISCHER
(@STEVEFI14205588) reported
@NetballSL @SkySports Oh dear Sky Sports. Was that a deliberate photo or are you minimising women's sport? Very bad! @YaThinkN
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paulyuk
(@paulpaulyuk) reported
from
Norton Canes, England
@Tsavos_mum @SkyHelpTeam I followed the procedure on my sky glass help for updating software - not sure if coincidence bug problem solved when I switched back on after the 30 minutes.
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Paula
(@Paula_ellis1967) reported
WTF?? Why are they doing this?? @SkySports #pereira Are they going to speak to Lampard next?? Has he got the job or what?? This is excruciating...
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Cheryl Johnson-Chubb
(@CherylJohnson20) reported
@SkyHelpTeam Mini box been off for weeks. Followed all the steps to reboot it and it still doesn’t work. Can’t book an engineer for some reason, so tried to call today and the phone lines are closed for staff training!!! Paying for a service I can’t use!!
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Ryan Anderson
(@ryanstanley22) reported
@SkyHelpTeam why when looking at deals as a new customer is it asking me to try and sign up for account yet giving me no deals
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Jack Freer
(@jackfreer2225) reported
@SkyHelpTeam I did thank you but sky isn’t the issue. All dependent on whether Openreach show up. 2 for 2 so far. Maybe third time lucky
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Melissa 👑
(@Melissurrr) reported
@SkyHelpTeam It was supposed to be active in November but it never happened, I’ve had to go with another provider instead.
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alan turner
(@WinterHopeUK) reported
@fibrotony @SkyHelpTeam I am using sky go on my phone mate , nice tv idea is good but I do miss my sky Q box , looking at cancelling all sky packages getting a dodgy firestick won’t have any issues now
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Richard
(@Richard03357901) reported
@SkyHelpTeam I have a sky vip reward of free sky go extra. It will not add to my account. I cannot get in touch with anyone to fix it. Help pages don’t work and chat is unavailable. Can you help?
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Paul Gautrey
(@PJGautrey) reported
What ******** is going on @Everton is Pereira announcing he’s got the job here in @SkySports absolutely embarrassing, we are a joke. #efc #everton