Sky

Sky Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basildon, Essex, England 03/09/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Basildon, Essex, England

The most recent Sky outage reports came from the following cities: London, Upminster, Brentwood, Billericay, Grays, Romford, South Benfleet, Dartford, Southend-on-Sea, Chelmsford, Gravesend, Basildon, Stanford-le-Hope, South Ockendon and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • JP_Goddard John Paul Goddard (@JP_Goddard) reported from Crayford, England

    So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

  • tompetraus TOM44S #TeamLH (@tompetraus) reported from London, England

    @SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @SkyUK SkyQ launched 3 years ago and is still SO buggy it’s ridiculous. Can’t fast forward or rewind Quest channel tonight without it skipping back to the middle of the programme - one of so many bugs and problems

  • Parklan3y1d wickfordspurs ........English not British (@Parklan3y1d) reported from Wickford, England

    @CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

  • mediamadmatt Matt W (@mediamadmatt) reported from Crayford, England

    How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

  • dannyt2003 Dan Tickner (@dannyt2003) reported from London, England

    @SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

  • matthew_s_m_ Matthew Mccarthy (@matthew_s_m_) reported from Chelmsford, England

    @SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

  • AlfieHM A_Hughes-Martin (@AlfieHM) reported from Crayford, England

    @SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

  • wildy412 Martin (@wildy412) reported from Sutton at Hone, England

    @SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

  • RobertBalcombe Robert Balcombe (@RobertBalcombe) reported from London, England

    @SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • jonHarr79015439 jon Harris (@jonHarr79015439) reported from Romford, England

    @SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

  • KyleFair1985 Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @SkyUK I recorded crime and punishment on cbs reality last night when I watched it this morning the recording ended before the programme ended i tried to see if I could down load it to watch the end and could not find cbs reality on catch up or on demand very annoying.

  • Braised_Breef Michelle De-Pass (@Braised_Breef) reported from Southend-on-Sea, England

    @_masterdebaters @SkyUK Incredible service that. Totally worth it.

  • wildy412 Martin no like cheese (@wildy412) reported from Sutton at Hone, England

    Have that you little ****. Alan Smith, skysports, Michael Oliver. Its not working.

  • Tayport Brian Allan (@Tayport) reported from Thundersley, England

    @SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • timmytalker TimmyTalker™ (@timmytalker) reported

    @SkyHelpTeam Nothing. Please can you contact me and cancel my sky broadband. Literally having a breakdown moving house with kids don't need this added stress!

  • forder_tom SAINTFORDa (@forder_tom) reported

    @SkySports This is where Chelsea’s problems began. Lad got into their heads and rattled them

  • sarahjg20 sarahjg (@sarahjg20) reported

    @SkyHelpTeam No but I’d love to be able to use the telephone to get help from sky when I need it….oh well.

  • misakimi82 misakimi82 (@misakimi82) reported

    @Prince31212016 I've done it. Was a great decision (although am selling my soul to Vodafone now) Will be cancelling @SkyHelpTeam when the contract is up later this year. Was paying £25+p/m for barely 12mbps (I can't get fibre or Virgin). AND its just gone down again.

  • MaidenWatford 🤘⸸ 𝕸𝖆𝖙 𝖙𝖍𝖊 𝕯𝖆𝖒𝖓𝖊𝖉 ⸸🤘 (@MaidenWatford) reported

    SkySports commentators apologising for "bad language"coming from crowd. It's a football match for **** sakes. ******* bunch of wet wipes 😫

  • Roysheed Akanbi rasheed (@Roysheed) reported

    @SkySports Stop giving us excuses. Stay focus and do something. Abrahimovic would have sent a reminder text message to you after tonight's game . I blame tuchel for our poor form. Is it a must you use players you like that are out of form ATM. Please bench mount, jorginho next match. Broja

  • CoulsdonTHFC Conte , Backed, players bought (@CoulsdonTHFC) reported

    I see the @SkyUK broadband is down again. Is there anything we are paying through the nose for in this country that isn’t a complete piss take ??

  • Benwales95 Ben 🇿🇲 🇿🇲 🇿🇲 😉 🙃 (@Benwales95) reported

    @SkySports Sack this idiot🚮

  • mattdenchfield Matt Denchfield (@mattdenchfield) reported

    Good to see @O2 Sales Support helping me to make up my mind & switch to @SkyGroup Mobile @SkyHelpTeam - it’s a shame after 20 years of custom!

  • Itsofftheline1 It’sOffTheLine (@Itsofftheline1) reported

    @dymore7 @Jim5875 @SkySports You actually want to buy this crap