Sky Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Basildon come from postal codes SS16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, Longfield, Romford, Chelmsford, Basildon, Brentwood, Upminster, Dartford, South Ockendon, Stanford-le-Hope, Gravesend, South Benfleet, Southend-on-Sea, Laindon and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Matthew Mccarthy
(@matthew_s_m_) reported
from
Chelmsford, England
@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@SkyUK SkyQ launched 3 years ago and is still SO buggy it’s ridiculous. Can’t fast forward or rewind Quest channel tonight without it skipping back to the middle of the programme - one of so many bugs and problems
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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jon Harris
(@jonHarr79015439) reported
from
Romford, England
@SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer
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Sharon Markham
(@sharinski27) reported
from
Romford, England
@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Michelle De-Pass
(@Braised_Breef) reported
from
Southend-on-Sea, England
@_masterdebaters @SkyUK Incredible service that. Totally worth it.
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A_Hughes-Martin
(@AlfieHM) reported
from
Crayford, England
@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID
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Danny Maiorca
(@Maiorca_) reported
from
Crayford, England
Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks
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William John Lane
(@WilliamJL_1990) reported
from
Gravesend, England
@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Martin
(@wildy412) reported
from
Sutton at Hone, England
@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter
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John Paul Goddard
(@JP_Goddard) reported
from
Crayford, England
So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!
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Brian Allan
(@Tayport) reported
from
Thundersley, England
@SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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wickfordspurs ........English not British
(@Parklan3y1d) reported
from
Wickford, England
@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Hardy ❤19❤ 💚📝📷⚽🎸🎭
(@RealDavidHardy) reported
@SkySports No thanks. Its worked ok this way for 82 years. Why change whats not broken?
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Aled Davies
(@AledCaled) reported
@SkySports I talk to a lot of people regularly about football. I haven’t spoken to a single person who thinks this is a good idea. Greed is driving this and from a footballing point of view it is a terrible idea.
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Kevin Goddard
(@DynamoKevCOYH) reported
@SkySports The youth in my house also want a PS5 but they're not f***ing getting that either. They need to stop talking crap and admit it's just to make more money for themselves.
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Hello Holly
(@ohhelloitsholly) reported
@SkyHelpTeam Technician on the phone was brilliantly helpful! Even with the naff outcome of a broken box it couldn’t have been sorted out better!
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Harry Phelps
(@theladysman61) reported
@SkySports And ruin football at the same time i agree with the saying don't fix something that ain't broken especially in the name of greed and lining people's pockets it's the drown trodden fans that are cash cow's.
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Brad Anderson
(@Ander9093) reported
@SkySports ******* the euros off? Or does that mean a major tournament every year? Sure the players would oppose it aswell, meaning they never actually get a summer off. Only makes the rich richer, nobody else. Greedy *****
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Roger McGivern
(@rogermcgivern) reported
@Aannor @SkySports I see players at their peak every week playing for my club, that's what I want to see. this will just force through the European super league which is gaining support from the fanbase every week with idea such as this being thrown around
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Rob
(@RobbieTrueBlue) reported
@SkyHelpTeam If you cancel when your contract ends, do you have to return your Sky Q box and router?
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Marc
(@marcarocker) reported
@SkySports Yes, but will that money make its way down to grass roots or stay in the grubby hands of a few rich people / organisations? Unlikely in my opinion!
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Martin B
(@Martinunterlaa) reported
@SkySports He could have broken Robertson's leg.