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Sky Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS16, SS15, SS14 and SS13.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basildon, Essex, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Sky outage reports came from the following cities: London, Canvey Island, Romford, South Benfleet, Basildon, Southend-on-Sea, Grays, Wickford, Gravesend, Billericay, Stanford-le-Hope, Chelmsford, Rayleigh, Brentwood and East Tilbury.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • keldaaa Kelda🍹 (@keldaaa) reported from Canvey Island, England

    @SkyHelpTeam can you help with checking for a 2.4 GHz connection please ? Struggling to set up a new device

  • wickfordphil Philip Day 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wickfordphil) reported from Wickford, England

    @LastWordOnSpurs @SkySports The key point is “…if the right offer comes in…” and it hasn’t. City need to pay up or **** right off.

  • WoWnut 🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob) (@WoWnut) reported from Aveley, England

    @SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?

  • Moley1985 Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam hello. What's the number for your help team and what hours are they avaliable today / tomorrow?

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.

  • NoddyMaccy ✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️ (@NoddyMaccy) reported from Romford, England

    @SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England

    @SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC

  • _ManofKent_ Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England

    @SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • anniesturdydovz Annie Sturdy-Dover (@anniesturdydovz) reported from Chelmsford, England

    @SkyHelpTeam “To use this service, you need to upgrade your services”

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • Thms3075 Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

  • purplepenguin81 Kelly 🐧🤘🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@purplepenguin81) reported from Romford, England

    @SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!

  • EmmaWillson16 Emma Willson (@EmmaWillson16) reported from Southend-on-Sea, England

    @SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • theking1534 david (@theking1534) reported

    @SkyHelpTeam Is time change on sky + HD box still on cause to be fix tomorrow????

  • clarey0809 Clare Martin (@clarey0809) reported

    Such poor customer service from @SkyUK. Can’t offer any deal for existing customers but if I cancel and then apply as a new customer I get a better deal. 🤬🤬🤬🤬

  • berta_pxx roberta paterson (@berta_pxx) reported

    @SkyHelpTeam No everytime I called about an issue I always kept raising this but no action was ever taken it was always brushed under carpet so I eventually gave up but because I am no longer with you for tv apparently they won't do anything unless I pay a fee for someone to come out!

  • GraemeSymon Graeme (@GraemeSymon) reported

    @SkyHelpTeam Hi internet has gone down. Post code is GU240JN - is there a reported issue? Many thanks Graeme

  • rdeacon977 Richard (@rdeacon977) reported

    @SkySports Blimey. This is a major fail even by your standards. I have just read he will be staying at Villarreal

  • TheGman55 Charles (@TheGman55) reported

    @SkySports What a poor analogy who writes these thing's This would only makes sense if utd actually wins some trophies this year, which I highly doubt will happen.

  • HazaGreen Harry Green (@HazaGreen) reported

    @Sunil_YG30 @SkyHelpTeam Same issue

  • 68Trooper68 Roberto (@68Trooper68) reported

    @SkySports BBC have announced he is staying at villereal... 30 mins ago ....slow

  • Darnell05077568 Ansu Fati Enjoyer (@Darnell05077568) reported

    @SkySports Jalen* you stupid Brits

  • GrahamGamble13 Graham Gamble (@GrahamGamble13) reported

    @SkySports Dracula from sesame street has turned them down.