Sky Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, Romford, Chelmsford, Wickford, Rayleigh, Southend-on-Sea, Brentwood, Leigh-on-Sea, South Benfleet, Upminster, Basildon, South Ockendon, Dartford, Billericay and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Emma Willson
(@EmmaWillson16) reported
from
Southend-on-Sea, England
@SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home
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✖️𝔻𝕖𝕒𝕟 𝕄𝕔𝔽𝕒𝕣𝕝𝕒𝕟𝕖✖️
(@NoddyMaccy) reported
from
Romford, England
@SkyHelpTeam For the past 4 days now I’ve been having issues with my broadband! Do you have any idea what might be going on? Thanks.
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Theresa
(@Thms3075) reported
from
Grays, England
@SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Annie Sturdy-Dover
(@anniesturdydovz) reported
from
Chelmsford, England
@SkyHelpTeam “To use this service, you need to upgrade your services”
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Kelly 🐧🤘🏴
(@purplepenguin81) reported
from
Romford, England
@leonagraham @thesturge @SkyHelpTeam are just as bad. Randomly throughout the day cuts off my meetings online and TV but app says all is OK. Trying to blame the customer and not take responsibility for their shoddy service.
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Martin
(@moneill67) reported
from
Grays, England
@SkySportsPL @skytv We need Roy Keane removed from your pundits, his comments today were inflammatory and tantamount to a green light for these idiot man United thugs to continue their illegal actions and violence #football #SkySports
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Kelda🍹
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam can you help with checking for a 2.4 GHz connection please ? Struggling to set up a new device
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob)
(@WoWnut) reported
from
Aveley, England
@SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?
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Kelly 🐧🤘🏴
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!
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Christopher John
(@Moley1985) reported
from
Billericay, England
@SkyHelpTeam hello. What's the number for your help team and what hours are they avaliable today / tomorrow?
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Man of Kent
(@_ManofKent_) reported
from
Horndon on the Hill, England
@SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Philip Day 🏴🏴
(@wickfordphil) reported
from
Wickford, England
@LastWordOnSpurs @SkySports The key point is “…if the right offer comes in…” and it hasn’t. City need to pay up or **** right off.
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Andrew Hazlewood
(@AwHazlewood) reported
from
Grays, England
@SimpAlert82517 @Sam_Henry14 @SkySports Campos would be my pick, he understands he’s got to let the manager sort the football stuff, and he’s there to support the manager, not to be some kind of ‘boss’ figure or even Ralf Rangnick would be a great appointment, but untimely they would need full control in that role...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Barnard
(@MattBarneyBoy) reported
@SkyHelpTeam Internet down in Portsmouth for last few hours. Have tried to run diagnostics,but has failed. Looking at the tweets..there is a big issue somewhere. Might be another company who owns the line ...but its @SkyUK trade name that is taking the hit
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@stellaandrews31
(@stellaandrews32) reported
@SkyHelpTeam what's wrong my Sky Internet is down. I'm in Southampton
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Tony Mardle
(@supertone76) reported
@SkyUK can’t get through on the phone and online help no good, how can I check if broadband is down in my area please ?
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Ellis
(@EllisBarton) reported
For those like me typing sky internet onto Twitter; it seems everyone’s sly internet is down and will be for a while. Down Detectors are picking it up but not Sky themselves. May not be back for potentially hours. @SkyHelpTeam Any news?
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Danny Barrett
(@dannybarrtt) reported
@SkyHelpTeam @Beefysmum Sky internet has been down in Portsmouth for the past hour
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Pulsarman325
(@pulsarman325) reported
@SkyHelpTeam sky broadband not working in SS8 area, is there a problem?
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Nutmouse
(@nutmouse) reported
@DesignerShel @SkyHelpTeam @SkyUK I'm BN23 and ours is down too
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Kelly Jones
(@KellyJo26499291) reported
@SkyHelpTeam We have complete broadband outage at our address. Online tests can't complete. Please advise.
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Ryan
(@RyRy180) reported
@SkyHelpTeam my sky communal dish was sorted today. But still the tv isn’t working properly. So it must have been your crap SkyQ all along! 👌 anyone who is thinking of getting this, please please please don’t, 5 engineers have been out and all have been useless!
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Miss Zephyr Gaming
(@ZephyrMiss) reported
@SkyHelpTeam @sensitivesoul86 Yes kent too, this is not a local issue