Sky Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS14.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 24: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: South Benfleet, London, Upminster, Chelmsford, Basildon, Romford, Billericay, Dartford, Southend-on-Sea, Wickford, Grays, Maldon, Brentwood, Gravesend and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| South Benfleet |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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C Healy
(@Colinhealy4) reported
from
Sutton at Hone, England
@SkyHelpTeam @Thereal404c Can't wait to cancel mine BB crap and all repeats
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@jameswhyte81 @SkyHelpTeam I know mate online check says no issues in your area but I can’t get TV or WiFi so clearly there is a problem. For what we pay it’s a disgrace to be honest.
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@SkyHelpTeam classic again today having to reboot my broadband and Sky Q boxes. This is a regular occurrence probably 3 times a day. Safe to say I’m not happy and think your service is a shambles really for what people pay in this current climate.
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@SkyHelpTeam My Sky Q box keeps disconnecting and I keep having to reboot it. I have sky broadband and this service is a shambles
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Matt
(@Missives0fASub) reported
from
Romford, England
@saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.
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Matt
(@Missives0fASub) reported
from
Romford, England
Anyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam
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James Higgs
(@JamesHiggs1990) reported
from
Southend-on-Sea, England
@SkyHelpTeam It has and booked an engineer who has came to fix it but they never came to my house now one is here atm and trying to fix faults but it’s unacceptable speeds
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andy robery
(@ARobery) reported
from
Canvey Island, England
@SkySports box ticking crap
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Colin Holt
(@Kentishhomer) reported
from
Dartford, England
@SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now
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Fran Carlyon
(@FranCarlyon) reported
from
Hockley, England
@SkyHelpTeam We pay you guys massive amounts of money for a service you now haven’t been able to properly provide for DAYS. How can this be dragging on like this? It’s unacceptable as is your general attitude regarding this issue.
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
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@chefbrad
(@Chefbradpoker) reported
from
Canvey Island, England
@GNev2 Maybe @SkySports should sack you @GNev2 you are a disgrace all the poor family’s lost people due to Cancer sicko
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JAMES SMITHERS
(@JAMESSMITHERS11) reported
@SkyCricket @SkySports India will be asking how did they lose 2 batting collapses and poor catching stokes got away with his decision to bowl first but England are so good at chasing
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Pete Edwards
(@PeteEds78) reported
@SkyHelpTeam can you tell me why after having super fast fibre installed my broadband drops off the sky Q box daily and usually has to be reset to get it going again? Not great for paying over £100 a month for a service that's not very good at all!
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Nigel Malone
(@Northeastred) reported
@SkyHelpTeam Thanks for the reply. I’ll reboot it all as i always have to do, but rest assured i’m done and will cancel when able. Its not remotely value for money anymore.
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Neil Ralph
(@NeilRalphy) reported
@MartinDash1 @SkyHelpTeam We’ve just phoned Sky & they had to do a reboot on the sky box & system . If you’re having problems still Mart might be worth giving them a call as they are aware of lots of issues! Supposedly sorted now , but we’ll see 👍
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Rob Ellis
(@rob_utmost) reported
Oh hey @SkyHelpTeam despite having a terrible connection for ten days I now have a technical issue on every channel. Cheers lads
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Shashank
(@Shas_IND) reported
Hey @SkySports please launch a subscription based streaming service in India, I just can't watch a 5 match test series on @JioHotstar which is providing such filthy video quality. A Genuine Request. #ENGvIND @SkySports
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mph
(@melanie_hu3226) reported
@SkyHelpTeam absolutely disgusted with your staff. Offered gesture of goodwill payment which is then withdrawn as I ask to speak to a manager…. Bullying tactics and stonewalling! Also complaint raised and aparently thoroughly investigated in 5 mins!! 😡😡😡
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Jo Jo
(@JoanneTatchley) reported
@SkyUK When you take out a contract paying a high monthly cost you expect the device and allowance .... third bill about to be paid and still no device. Passed 5 times by call centre, advisors claiming to put me on hold to read the notes ... never to pick up again
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Jo Jo
(@JoanneTatchley) reported
@SkyUK Do not take sky mobile. Faulty iPhones. 3rd bill taken & still no replacement. Sky centre is a folder of troubleshooting sheets with no one that can help, you can't call the team that deals with your case. 1 call every 2/3 weeks to repeat the last info #ScamAlert
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J
(@NoThankYou_xo) reported
Hours on the chat to people that are incompetent and can’t even understand what I’m saying and now @SkyHelpTeam have gone awol in the dms. The app is also ridiculous. Telling me my tv services are restricted when I’ve never had sky tv. Absolute joke