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Sky Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS15, SS13, SS14 and SS16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basildon, Essex, England 02/07/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Sky outage reports came from the following cities: London, South Benfleet, Longfield, Chelmsford, Basildon, Dartford, Gravesend, Grays, Southend-on-Sea, Romford, Canvey Island, Wickford, Billericay, Stanford-le-Hope and Rayleigh.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

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Sky Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • chris4465 Chris Hearn 💙 (@chris4465) reported from Brentwood, England

    Absolute joke scorecards Barrett v Martinez, win by 7 rounds? Never. Embarassing, who manages this shambles. @SkySports @MatchroomBoxing

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.

  • adamcooperwhu #GSBOUT Adam Cooper (@adamcooperwhu) reported from East Tilbury, England

    @rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective

  • jbdmurphy Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?

  • JessicaGarty Jess Garty (@JessicaGarty) reported from Maldon, England

    @SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.

  • ROYKAYE8 ROY KAYE (@ROYKAYE8) reported from Romford, England

    @GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???

  • tgloughnane Terry (@tgloughnane) reported from Gravesend, England

    Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?

  • elaine_leggatt Elaine Leggatt (@elaine_leggatt) reported from Crayford, England

    @SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam broadband down again!! #skybroadband

  • archaeologyuk1 Stephen Turner (@archaeologyuk1) reported from Rayleigh, England

    @SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?

  • hannahdenise91 Hannah (@hannahdenise91) reported from Sutton at Hone, England

    Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    @SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise

  • ChalkwellAl Allan J Watkins (@ChalkwellAl) reported from Southend-on-Sea, England

    Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • JonStannard Jon Stannard (@JonStannard) reported from Southend-on-Sea, England

    @SkyUK have closed my complaint without even speaking to me. What?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • FACoachdazza Darren Skingle FA Licensed Coach (@FACoachdazza) reported from Chelmsford, England

    Sunday mornings without #goalsonsunday with @chris_kammy and Co on @SkySports just aren’t the same , it’s was the best footy highlight show on TV , @BBCMOTD is such a poor show and biased to the Max ..... is the producer a Spurs fan ? How can you run out of time when analysing 🤦🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • STEVEFI14205588 STEVE FISCHER (@STEVEFI14205588) reported

    @NetballSL @SkySports Oh dear Sky Sports. Was that a deliberate photo or are you minimising women's sport? Very bad! @YaThinkN

  • paulpaulyuk paulyuk (@paulpaulyuk) reported from Norton Canes, England

    @Tsavos_mum @SkyHelpTeam I followed the procedure on my sky glass help for updating software - not sure if coincidence bug problem solved when I switched back on after the 30 minutes.

  • Paula_ellis1967 Paula (@Paula_ellis1967) reported

    WTF?? Why are they doing this?? @SkySports #pereira Are they going to speak to Lampard next?? Has he got the job or what?? This is excruciating...

  • CherylJohnson20 Cheryl Johnson-Chubb (@CherylJohnson20) reported

    @SkyHelpTeam Mini box been off for weeks. Followed all the steps to reboot it and it still doesn’t work. Can’t book an engineer for some reason, so tried to call today and the phone lines are closed for staff training!!! Paying for a service I can’t use!!

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @SkyHelpTeam why when looking at deals as a new customer is it asking me to try and sign up for account yet giving me no deals

  • jackfreer2225 Jack Freer (@jackfreer2225) reported

    @SkyHelpTeam I did thank you but sky isn’t the issue. All dependent on whether Openreach show up. 2 for 2 so far. Maybe third time lucky

  • Melissurrr Melissa 👑 (@Melissurrr) reported

    @SkyHelpTeam It was supposed to be active in November but it never happened, I’ve had to go with another provider instead.

  • WinterHopeUK alan turner (@WinterHopeUK) reported

    @fibrotony @SkyHelpTeam I am using sky go on my phone mate , nice tv idea is good but I do miss my sky Q box , looking at cancelling all sky packages getting a dodgy firestick won’t have any issues now

  • Richard03357901 Richard (@Richard03357901) reported

    @SkyHelpTeam I have a sky vip reward of free sky go extra. It will not add to my account. I cannot get in touch with anyone to fix it. Help pages don’t work and chat is unavailable. Can you help?

  • PJGautrey Paul Gautrey (@PJGautrey) reported

    What ******** is going on @Everton is Pereira announcing he’s got the job here in @SkySports absolutely embarrassing, we are a joke. #efc #everton