Sky

Sky Outage Report in Basildon, Essex, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Basildon come from postal codes SS14 and SS15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basildon, Essex, England 12/09/2025 08:50

December 09: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Sky outage reports came from the following cities: London, Southend-on-Sea, Wickford, Brentwood, Gravesend, Basildon, Upminster, Rayleigh, South Benfleet, Dartford, Rainham, Rochford, Longfield, Billericay and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • BenFluffs81 ben martin (@BenFluffs81) reported from Basildon, England

    @SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • laney74_ Stewart Lane (@laney74_) reported from Gravesend, England

    @SkyHelpTeam not happy that I paid £12.99 for the rise of skywalker on April 13 only for it to be available on sky movies 3 weeks later, I’ve been with sky for over 21 years and expect better treatment to a loyal customer

  • WHISKYP3 WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • marieellis81 The Mighty Aye #GSBOUT (@marieellis81) reported from Dartford, England

    @SkyUK please advise how I can speak to someone for assistance with failing broadband. I have tried all your online advice for the past month and still having issues

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • cluedokells Nina Dannielle Kells (@cluedokells) reported from Crayford, England

    @SkyUK I need to upgrade my internet as I’m working from home and it’s too slow with a full household. Tried to phone but you told me to go online but I can’t find the correct package

  • Ahmet_Tunsay Mr. A_Tunsay (@Ahmet_Tunsay) reported from Dartford, England

    @SkyHelpTeam Thank you for the clarity. It seems like this is a hardware issue and may need a new box. I have no signal or anything at the moment and no channels are working either now

  • shaney9ss ⚒Shane WHU Slaven #GSBOUT ⚒ (@shaney9ss) reported from Basildon, England

    Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • BenFluffs81 ben martin (@BenFluffs81) reported from Basildon, England

    @SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @craigie92 @SkySports @FootballManager @SkyBetChamp @WBA @CAFCofficial @BarnsleyFC Haha dont. Makes me feel shit thinking theres no football

  • marieellis81 The Mighty Aye #GSBOUT (@marieellis81) reported from Dartford, England

    @SkyUK I work from home and rely on your service. Thanks

  • johnbarbiebutt john flood (@johnbarbiebutt) reported from Stone, England

    @SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!

  • TerryGladden Terry Gladden (@TerryGladden) reported from Romford, England

    @SkyHelpTeam since December my bill has risen by £21 a month! Been charged for sky sports each month 😞 want to speak to someone and queues on phone are huge. Not good! Can’t even cancel subs online. #help

  • JohnnyRowlands Johnny Rowland (@JohnnyRowlands) reported from Brentwood, England

    @SkyUK your website is 💩 error 288 for the last 20 minutes and I can’t call. Brilliant service 👍🏻

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ripamaru The Ripamaru ⭐⭐ (@Ripamaru) reported

    @Mchezaji_Africa @SkySports Rookie QB from Jacksonville, Florida by way of Alabama probably at a bigger disadvantage than Josh Allen in bad weather.

  • Kenr__ Ken (@Kenr__) reported

    @SkyHelpTeam my Internet has been off since 10:52am this morning - is there an ETA on when the outage in my area will be fixed?

  • aescfos 🅰️sh (@aescfos) reported

    How can SkySports be 7mins late for kick off and then as it kicks in from adverts it's 1-1 and I've just caught the tail end of a goal? The coverage of AFCON has been awful #AFCON2021

  • suzvergi Sue (@suzvergi) reported

    @SkyHelpTeam Unbelievable on how @SkyTV treat there loyal customers. More so with. What going on #Pandemic etc

  • clevvercloggs Dickie🏴‍☠️ (@clevvercloggs) reported

    @LastWordOnSpurs @SkySports If it were up to me I’d want another 6 months to think about it & then approach him to see what he thinks & then give him some time to think about the potential ramifications of thinking about signing for us once we have decided to properly sit down & think about it.

  • Michael93139770 Michael Harkin (@Michael93139770) reported

    @SkyHelpTeam Lainy did you actually read original post.still same sky supposidly help team i see.

  • jhjparker Julian Parker (@jhjparker) reported

    @SkyHelpTeam That link says there’s no local issue (untrue) and straight from the landline takes me via ‘Test Broadband’ to my account sign on that won’t let me in. Broadband has been down nearly 6 hrs with no updates. When will the broadband be restored, please?

  • Accko9 ACCKO (@Accko9) reported

    @LastWordOnSpurs @SkySports What a load of ****

  • BrianPaetzold Brian Paetzold 🏴‍☠️ (@BrianPaetzold) reported

    @SkyHelpTeam I'm in Louth, Lincolnshire and my broadband has been down for most of the day. Any ideas when it will be back on please?

  • BrianPaetzold Brian Paetzold 🏴‍☠️ (@BrianPaetzold) reported

    @SkyHelpTeam Yes, I received a text message from sky saying there is an issue, but no timescale as to when it might be back on.