Sky outages and service status in Basildon, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (67%)
- Wi-fi (17%)
- Total Blackout (8%)
- TV (8%)
The latest reports from users having issues in Basildon come from postal codes SS15 and SS16 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent Sky outage reports came from the following cities: Wickford, Billericay, Dartford, Gravesend, Southend-on-Sea, Basildon, Rochford, Romford, South Benfleet, Chelmsford, Brentwood, and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Wi-fi | 1 day ago |
|
Billericay
|
Internet | 5 days ago |
|
Dartford
|
Wi-fi | 10 days ago |
|
Gravesend
|
TV | 11 days ago |
|
Gravesend
|
TV | 11 days ago |
|
Southend-on-Sea
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Right Here Right Now.... (@jta1497) reported from Chelmsford, England@desiUTD__ @Scottea29426991 @SkySports Grow up, it's called responsibility. You bloody lefties never give it a rest do you!
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James Beckley (@mrjimbecks) reported from Sutton at Hone, EnglandHello @SkyHelpTeam you don’t seem to be answering my tweets? My broadband is incredibly slow, the website is telling me to contact someone to resolve, when I call it just tries to send me to the website? Please can you help?!!
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Daniel Dean (@DanielVDean) reported from Gravesend, England@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Pip Perry (@PipPerry1) reported from Sutton at Hone, EnglandCome on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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ANDREW STOKES (@andrewstokes1) reported from Romford, England@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Madasahatter29 (@MartinEcott1) reported from Great Baddow, England@JeffStelling Soccer Saturday will never be the same if u go and neither will Saturday afternoons when I'm not at Kenilworth Road. I'd switch to BT sport and seriously consider my @SkySports subscription
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Edward Beckham (@edward_beckham) reported from Canvey Island, England@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
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Jamie (@Jamiecpfc) reported from Sutton at Hone, England@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Kelly 🐧🤘 (@purplepenguin81) reported from Romford, EnglandOnce again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Carts (@SarahC_xx) reported from Billericay, England@SkyUK hello! Quick question, I had a call from ‘Sky’ earlier saying that my internet connection was slow & could I use my computer so she could guide me through - I’m guessing this is a scam 🙈 she tried again & I said I didn’t have the internet & she didn’t know what to say...
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David Butler (@davidbutleruk) reported from Dartford, England@SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?
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Mark Shipley (@Shippers1878) reported from Galleywood, EnglandWhilst it’s a complete rip off who gets the £15 from the football PPV deal? Absolutely they can go to **** if it just lines @SkySports and @btsportfootball pockets.
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James Beckley (@mrjimbecks) reported from Sutton at Hone, England@sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.
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mArk of the Covenant (@markycatton) reported from Sutton at Hone, EnglandWhy does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Daniel John Paveley (@dannypaveley) reported from Romford, EnglandCoor the piss Lamela has boiled is hilarious after all the **** gone against us recently, also my condolences to @SkySports after the heavy defeats to Liverpool and Manchester United yesterday. You will get through this!!
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Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England@BBCWatchdog #TreatLoyaltyLikeRoyalty @SkyUK The longer you're with them the more they treat you like something on the bottom of their shoe. They also charge admin fees for everything and was once told these fees pay staff wages when I complained.
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Phil Leivesley (@pleives) reported from Sutton at Hone, EnglandHi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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Darren (@howiesway) reported from Chelmsford, England@SkyUK have had calls in the last 2 days claiming to be Sky telling me I have a problem with my internet speed and need my details. As soon as I questioned them they hung up.. I am assuming this is a scam..
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Nick Lowery ℹ (@nick_lowery) reported from Wickford, EnglandWTF is Souness on now. West Ham should be top 6!!! @SkySports
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Volumiser_AFC (@Volumiser_AFC) reported from Sutton at Hone, EnglandDon't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Newton (@aroundthehouses) reported from Bricket Wood, England@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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Siobhán Brennan (@SiobhanBren) reported from Thorne, England@theandyhazell @SkyHelpTeam I know I’m stupid with technology but that doesn’t sound like a very good idea. 😂
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George Phillips (@G93Phillips) reported from Spalding, England@BarnPosey @SkyHelpTeam I’ve tried. For the stuff I want to downgrade it says to cancel call this number. Then I ring it and listen to automated service. When you say you want to change things on your account it says you can do it online.
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Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland@SkyHelpTeam another outage in #derry be good to see the bill this month time for a change
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Connlith M (@Connlith) reported from Ballycastle, Northern Ireland@skytv broadband down yet again. @SkyHelpTeam also an increase added to upcoming bills. Yet your services are down twice in under a week. A contract works both ways. Maybe time to switch....
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hannip65 (@hanimp123) reported from Coylton, Scotland@SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online
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Marilyn Summers (@MazSummers) reported from Oakengates, England@SkyUK @SkyHelpTeam a 3rd party accidentally cut thru a cable yesterday disrupting work & study across a huge area but, a bigger worry was loss of comms for those alone in lockdown. THANK YOU to your engineers who worked thru the night so we awoke to a fully restored service.
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Mark Newton (@aroundthehouses) reported from Bricket Wood, England@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Mouli Rahman (@MouliRahman) reported from Ashton-under-Lyne, England@SkyHelpTeam i have spent 10 hrs trying to fix my connection issues. Working from home these past 7 weeks and no issues. All of a sudden our broadband was down last night and have not been able to work. Why
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Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England@SkyHelpTeam @swfcgal @SkyHelpTeam check your network before you reply. I can see hundreds of tweets with you tagged saying their internet is down. Phone the techies!!