Sky Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Basildon come from postal codes SS16 and SS14.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, Billericay, Upminster, Gravesend, Canvey Island, Romford, Grays, Dartford, Maldon, Tilbury, Chelmsford, Basildon, South Benfleet, Rayleigh and Southend-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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Wendy
(@Honeykiss) reported
from
Crayford, England
@SkyHelpTeam Thanks I have gone through all of the steps and even tried the SIM card in a spare phone and still no signal. I will keep trying.
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Matt Webb
(@mattwebbELC) reported
from
Swanley, England
So on @SkySports that I pay good money I could watch rugby league, highlights of the cricket, efl, world match play golf or.... 2 fat ******* in thier mum and dad bedrooms playing computer games! WTF is going on?!
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Wendy
(@Honeykiss) reported
from
Crayford, England
@SkyHelpTeam hi we are in Erith DA8 and no mobile signal since very early this morning, website says issue has been resolved but still no mobile signal? Have rest phone etc thanks
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Christopher John
(@Moley1985) reported
from
Billericay, England
Are home engineer visits avaliable yet @SkyHelpTeam? Still having sound drop out issues
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Christopher John
(@Moley1985) reported
from
Billericay, England
So how come you can change t&cs half way through a fixed term but I can't @SkyHelpTeam? Not great when my Internet service has become woeful
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Christopher John
(@Moley1985) reported
from
Billericay, England
My bt sport keeps momentarily blurring /freezing and losing sound @SkyHelpTeam Although I've lost sound for 20 months and still no resolution
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Pauline Weir
(@PWeirPA) reported
from
Grays, England
@SkyHelpTeam we would appreciate some help as we are paying for a sky mini box and it constantly drops connection with the main box
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Christopher John
(@Moley1985) reported
from
Billericay, England
@PlanetGridders @SkyHelpTeam I'll back him up on that one. Over 2 hours on the phone with Sky yesterday. Had to pay extra for broadband boost to seemingly fix the problem which feels a bit wrong...
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Daniel Drury
(@DannyDrury) reported
from
Billericay, England
@SkyHelpTeam I’ve tried and and When logged in just says ineligible? Gold customer with yourselves so not sure why not showing any add ons
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@Dusty1931Pete) reported
@SkySports What a very poor game compared to the rugby league grand final. The gap in skill is truly frightening.
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Emily Corrigan
(@xoxEmily1986xox) reported
@SkyUK Hi, I’m due to join you on Friday but have an issue I need to discuss prior to this. I may not be in. I’m struggling to find a number to speak to someone 🤯
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Λⓢ𝕖Ŧ
(@Harry_Anagrande) reported
By the way, @beINSPORTS_EN and @SkySports. Don't think we didn't notice you momentarily switch the audio from REAL crowd noise, to the FAKE crowd noise when the players took the knee. You didn't want people to hear the booing. Not all of us are stupid, y'know.
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Mehrin Mooraby
(@MoorabyMehrin) reported
@SkyUK hiya, I’m still having problems with my broadband. You run the test it shows no problem but there’s a problem. WiFi doesn’t reach the second floor. Kids constantly keep scream as they are unable to play cause of lagging issues.
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L’ZED YID🏴🇮🇱
(@L_ZED_YID) reported
@swspurs @SkySports U would never think Jamie was a Tottenham player n his ol man managed us would ya,that’s when U know it’s a narrative coz it don’t make sense does it? Criticisms are welcome when there just but it HAS to be a 2 way street,but all they talked about was how Arsenal were n what next
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Neilo1986
(@Neilo1986) reported
@swspurs @SkySports Bt just as bad, keown and mcmanaman put me off watching games
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SWSPURS
(@swspurs) reported
@L_ZED_YID @SkySports Totally. It’s so amateur as well. Redknapp and Souness were so bad. How ******** are they in work. Described Tanguy as a hard worker and not having flair.
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Rachel
(@BP19Rachelle) reported
@SkyUK changed our internet to you on the 5th November. Since day dot we’ve been on the phone every other day with issues. Today its cancelled for no reason. Key worker secondary school head of dept now unable to teach video lessons 😩😔 manager supposed to call back..nothing 🙄
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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AMN_SZN
(@amn_szn) reported
@SkySports No one wants your ******* support