Sky Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15 and SS13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, Billericay, Romford, South Benfleet, Gravesend, Southend-on-Sea, Basildon, Dartford, Wickford, Maldon, Leigh-on-Sea, Brentwood, Greenhithe, Grays and Rochford.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Darren
(@howiesway) reported
from
Chelmsford, England
@SkyUK have had calls in the last 2 days claiming to be Sky telling me I have a problem with my internet speed and need my details. As soon as I questioned them they hung up.. I am assuming this is a scam..
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Madasahatter29
(@MartinEcott1) reported
from
Great Baddow, England
@JeffStelling Soccer Saturday will never be the same if u go and neither will Saturday afternoons when I'm not at Kenilworth Road. I'd switch to BT sport and seriously consider my @SkySports subscription
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Darren
(@howiesway) reported
from
Chelmsford, England
@SkyHelpTeam if overhead fibre has been installed in my street how do I get it to my house to be used with Sky Broadband? My standard Sky Broadband is very slow and hoping fibre to my house will make the difference.
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Logan Newington
(@logannewington) reported
@Vosperbha @SkySports Fair enough. Like you say they’re both pretty similar so should have same opinion for both. I guess the only issue is are they clear and obvious mistakes, which I guess as people seem to argue either way, the answer is no. So VAR sticks with original decisions, which they did!
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Logan Newington
(@logannewington) reported
@Vosperbha @SkySports I thought it was a pen tbh and was surprised the ref wasn’t asked to look at it, KWP steps across Mane’s path IMO, I don’t think the way he went down helped his cause as that made it look like a dive
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Colin Ridgway
(@motorsport22) reported
@SkyHelpTeam Is the Broadband down in LL11 area or is it just mine AGAIN !!!!!!!
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Nickie Wood
(@Nickiewood7) reported
@SkySports What a load of crap
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Saisieplums
(@saisieplums) reported
@berbalee @SkyHelpTeam @PlayStation Hmmm they need to give you a refund for all this ****!
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Rida H Bilgrami
(@ridahb) reported
@SkyHelpTeam Hi, I am unable to log into my Sky account as I am currently outside of the UK but I would like to update my subscription. How can I login?
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Ash C-C 🎮 AC Valhalla 🎮 XboxSX
(@AshC1617_) reported
@SkyHelpTeam are there any problems in the Wokingham area?
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Joanna
(@joannawimbledon) reported
@SkyHelpTeam I don’t think that is going to help. I’m asking for an elderly friend who has been overcharged for months and has tried to call you three times to no avail. She needs to speak to someone who can sort it out for her and I’m trying to help so please let me know what to do.
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Mr CMJ
(@1878cmj) reported
@SkyHelpTeam just like too say that over the festive period, how **** sky was. It was like a record on repeat. Terrible films terrible documentaries, soaps everything. And now another lock down, probably a price increase so we can watch Larry bloody grayson. Virgin or Netflix xx
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James Thomas Almond
(@VivaLaJam) reported
@SkyHelpTeam Morning help team - I'm seeing much slower download speeds than usual in BL6, any issues on your end? I've restarted my router already which didn't solve the problem