Sky Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16 and SS14.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, Chelmsford, South Benfleet, Dartford, Southend-on-Sea, Billericay, Basildon, Wickford, Brentwood, Gravesend, Upminster, Rayleigh, Rainham, Rochford and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Chelmsford |
TV | |
| South Benfleet |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Graeme
(@GraemeF55) reported
from
London, England
@SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?
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Dartford Town
(@DartfordTown) reported
from
Dartford, England
@liamtjones1991 @rnattF @SkySportsPL @SkySports Codswallop! If Warwick Davis had been in goal he still would have towered 3 feet over the bloke on the floor. The keeper had a perfectly clear view, it's just another case of the VAR technology being let down by the idiot joy in charge of it.
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Tev
(@der_tee_) reported
from
London, England
The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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LJ
(@ldj71) reported
from
Brentwood, England
@BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
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Gary Glover @Home
(@GarygazzaGary) reported
from
Dartford, England
Look at this @SkySports @BBCSport @premierleague @piersmorgan @EFL @GMB @BBCBreakfast @mrdanwalker @itvnews @SkyNews this should be leading every news channel @10DowningStreet @Keir_Starmer @EdwardJDavey just terrible 😞😞😞
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Darren
(@howiesway) reported
from
Chelmsford, England
@SkyHelpTeam if overhead fibre has been installed in my street how do I get it to my house to be used with Sky Broadband? My standard Sky Broadband is very slow and hoping fibre to my house will make the difference.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona duddy
(@DuddyFiona) reported
@MickeyPickett @SkyHelpTeam Very good point. I depend on this service (which isn't cheap) to allow me to wfh and also home school in January. Really need an update and reassurance please
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Robert Harrison
(@Rob_Harrison_82) reported
@SkyHelpTeam broadband down. Tier 4 lockdown and pay an absolute fortune for our sky package. Absolute rubbish! Can’t talk to an actual human being about the problem!
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Zen James
(@Sassyzen) reported
Prime relax TV time... but no. What's going on with the broadband service?? Please respond? We have nothing Houston!! 🤬 @SkyUK
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Julia Lee
(@JulieOlley) reported
@SkyHelpTeam Hi team, my internet has been down intermittently for the past few hours and now it's been completely down for the past half hour. Could you please let me know when this will be fixed? Thanks for your efforts 👍🏻
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david leadbitter
(@davidleadbitte7) reported
@SkyHelpTeam Still having issues. My son is going mental.
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zinksc king of misty 🏆
(@zinkscfn) reported
@SkyHelpTeam fix ur wifi because all i see on my tl is sKy FiX yOuR wIfI like please
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Daniel Gregory
(@dan_grego) reported
@SkyHelpTeam Yep. Terrible provider. Promised WiFi in every room, which I get but internet is awful, and reduces in strength the further from the hub you are. Never used so much 4g as I have with @SkyHelpTeam broadband. You can have full WiFi signal but it’s useless without internet.
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Jim King
(@shapecontractor) reported
@SkyHelpTeam I never ever had an issue with BT broadband in over 30 months. Since having sky broadband over the past two months I'm sick of my kids on my case about loss of connection. Tonight is the final straw. Not good enough. I'm going back to BT
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Scott
(@scottyb649) reported
@SkyHelpTeam @SkyBroadband why are you so crap
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Peter Goddard 🇬🇧
(@jacktiggy83) reported
@SkyHelpTeam I have loss of service in kings lynn had to switch to my 4G internets been spotty all week and then today can’t get on anything makes me wonder y I pay the money I do 🤔