Sky

Sky Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS15, SS13 and SS14.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basildon, Essex, England 11/19/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basildon, Essex, England

The most recent Sky outage reports came from the following cities: London, Basildon, Southend-on-Sea, Gravesend, Rochford, Longfield, Billericay, Romford, South Benfleet, Dartford, Wickford, Maldon, Leigh-on-Sea, Brentwood and Greenhithe.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • iamemmaparadise Emma Paradise (@iamemmaparadise) reported from Southend-on-Sea, England

    @SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

  • MandyMinime35 Mandy Carroll (@MandyMinime35) reported from Crayford, England

    @SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.

  • dsharpington Darren Sharpington (@dsharpington) reported from Stone, England

    @SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • RobTThreadgold Rob Threadgold (@RobTThreadgold) reported from Brentwood, England

    Without doubt @skyuk are simply the worst customer service center i ever experience. Never had a call answered in under 20minutes. The voice recognition software is awful and when you do reach someone - they can never first time fix

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • sladegreenbig slade green big loc (@sladegreenbig) reported from Crayford, England

    @SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • jbdmurphy Joanna Murphy (@jbdmurphy) reported from Brentwood, England

    @SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • yummo37 Yu2018 (@yummo37) reported from Dartford, England

    @SkyHelpTeam Sorry it wasn’t working for me, so decided to pay for it online and see if that worked. It came straight on. Thanks for no help wot so ever @SkySports

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

  • GleedSteve Steve Gleed (@GleedSteve) reported from Aveley, England

    @SkySports @SkySportsNews the next countdown clock I want to see is for the job of the idiot who decided to put one up regarding @buryfcofficial @OfficialBWFC absolute joke to do that , now give them some of your millions you rip is off for every month

  • JohnnyRowlands Johnny Rowland (@JohnnyRowlands) reported from Brentwood, England

    Sky q won’t download anything, says Queued, then failed. Internet is working fine, I’ve reset both sky q box and mini box still not working @SkyUK help please

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • ElliottCurran Elliott Curran (@ElliottCurran) reported from Sutton at Hone, England

    @Les5175 @VodafoneUK @SkyUK Having the exact problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JuventinaHannah Hannah (@JuventinaHannah) reported

    @SkySports It's because she is the media darling despite never really being that good compared to just about anyone else in the top 20.

  • greattobethere @JN876 (@greattobethere) reported

    @CampionNorwich @SkySports Select live channels. Then click right arrow to select the listed live channels. Scroll down until u find sky action. Then select. What a pfaff

  • a2__1t AT (@a2__1t) reported

    @cleevecomment @SkySports The coverage has been awful all game. The stream has dropped out numerous times and the commentary has been about 10 seconds ahead of the pictures for most of the game.

  • fut_chat64 EAFC Chat - G (@fut_chat64) reported

    Watching #Chelsea #CFCFUL on @footballontnt picture quality is so bad. Nowhere near SkySports

  • DemiMillerr Demi Miller (@DemiMillerr) reported

    @SkyHelpTeam Hello! My WiFi keeps dropping out for a few minutes every few hours and it's been like this for the past few days. I've done steps such as reset the box and moving it and nothing seems to be helping it. Please can you try and help me with this? Thank you.

  • HildenPaul821 Paul.Hilden (@HildenPaul821) reported

    @SkySports Who's she kidding,she's crap

  • tcb62 Tony (@tcb62) reported

    Sort your **** out @SkySports , recorded Hull KR to watch after work and got 30 minutes of it.Technical issues, absolute disgrace!! Already pay a lot of money and rugby coverage gets worse

  • BoondockSa1nt Cuchulain 🇮🇪🇮🇹 (@BoondockSa1nt) reported

    @SkyKaveh has to be the most arrogant red mouth piece on the planet… i thought @SkySports pundits and Journos were supposed to be “impartial” ??what a crock of ****. “Liverpool will decide what Isak is worth”? how about the club that owns his registration you ******* ****. #NUFC

  • JohnnyR55380733 RobH4H🇬🇧 (@JohnnyR55380733) reported

    Fricking @SkySports again. Absolute crap.

  • athpaps7 AP 😉 (@athpaps7) reported

    @SkySports How long can this go on for? 5 years now hardly making round 4 or 5 What’s the problem?