Sky Outage in Basildon, Essex, England

@SkyUK I work from home and rely on your service. Thanks

@SkyUK please advise how I can speak to someone for assistance with failing broadband. I have tried all your online advice for the past month and still having issues

@Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

@SkyHelpTeam since December my bill has risen by £21 a month! Been charged for sky sports each month 😞 want to speak to someone and queues on phone are huge. Not good! Can’t even cancel subs online. #help

@SkyHelpTeam Thank you for the clarity. It seems like this is a hardware issue and may need a new box. I have no signal or anything at the moment and no channels are working either now

@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.

@SkyUK your website is 💩 error 288 for the last 20 minutes and I can’t call. Brilliant service 👍🏻

@craigie92 @SkySports @FootballManager @SkyBetChamp @WBA @CAFCofficial @BarnsleyFC Haha dont. Makes me feel shit thinking theres no football

@SkyHelpTeam not happy that I paid £12.99 for the rise of skywalker on April 13 only for it to be available on sky movies 3 weeks later, I’ve been with sky for over 21 years and expect better treatment to a loyal customer

@SkyUK I need to upgrade my internet as I’m working from home and it’s too slow with a full household. Tried to phone but you told me to go online but I can’t find the correct package

@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

@SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!

@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days

@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards

@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service

@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry

@SkyHelpTeam Hi Sky, I’m having problems trying to add Talk Shield to my account. Tried through the App and online, the links simply take me to a standard list of help topics. You’ll need to get your techies on to it!

@SkyHelpTeam Yep been down in b65 for 1 hour

@SkyUK my internet is down, is there problems in the Birmingham area

@SkyHelpTeam Down in Birmingham, sort it out ffs

@SkySports Hull have never got so many positive results

Thanks @SkyUK for axing your Never Miss EPG service without customer notice. I've now missed the new series of my favourite shows as your 'Smart Series Link' is unreliable. I also cant remember all the shows I'd entered in over the past decade or so.@SkyHelpTeam @MoneyTelegraph

@SkyHelpTeam sort your ******* service out all the money you lot have and you can’t have decent broadband

@SkyHelpTeam Hi I did the checks on app and said it was ‘good’ but my WiFi is still slow.. I’m trying to upgrade it on the website but says unable to process try again later 😩 Im trying to upgrade it for a fast speed and the WiFi booster

@SkyHelpTeam the WiFi you provide is legit awful less then 1mb after 11pm is shocking and we are actually paying for this, you are a joke company!

@SkyHelpTeam my broadband is unusable. Huge latency, speed down to 10mbs, with no upload speed. I want your £25pm lower price offer. But can't switch online as website crashes and can't get through on phone. I am paying stupidly uncompetitive pm fee for a rubbish service. Help.