Sky Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS15 and SS16.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basildon, Essex, England
The most recent Sky outage reports came from the following cities: London, Brentwood, Gravesend, Basildon, Wickford, Romford, Southend-on-Sea, South Benfleet, Dartford, Upminster, Longfield, Chelmsford, Grays, Canvey Island and Billericay.
| City | Problem Type | Report Time |
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Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
First signs of the premier league declining was when @SkySports removed @TinieTempah - Written in the stars from the opening to games. When that came on, you knew shit was gonna go down. #fact
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Michael McBrearty
(@mickmvm) reported
from
Crayford, England
@skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.
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Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
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Naomi Stokes
(@NaomiStokes2018) reported
from
Romford, England
@SkyHelpTeam I am having problems with email I can’t access it via the website no problem but my email client on my phone and my outlook on the PC are both saying the password is incorrect I know it is correct as can logon to website
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam I pad. Your SKY Q is shockingly **** considering you are one of the richest companies to exist you cannot even provide a decent app to watch your content on
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Richard Eglen 💙🇺🇦🇹🇷
(@Eglen66) reported
@SkyHelpTeam morning. Can someone please help, my mother in law wants to ask for the £39 bundle Sky stream, netflix, broadband. She's out of contract with v old plain Sky box. Her BT BB & Phone has ended too. She struggles on the phone, Internet too to order
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Keithyboy
(@Keithyboy8) reported
@SkyHelpTeam Ross. Do you think at least 4 days to get my phone line and broadband working is acceptable. As a new customer I think this is not acceptable. What do you think?
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Claire Nash
(@darkmotive1981) reported
@SkyHelpTeam Downloads are still failing, issue is not resolved!
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Camille
(@IckieBickie) reported
I have been messed around 4 times by Sky Broadband/Openreach this week. I’m very fed up with being on the phone for over an hour and the problem not being rectified properly each time @SkyHelpTeam
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steve lawrie
(@Steven_Lawrie) reported
@SkyHelpTeam Hi can you confirm if imternet outage in pl21 area?
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Tara Mardell
(@TwasMyPie) reported
@SkyHelpTeam I got new WiFi today, it doesn't reach my loft and using a TP link w/ ethernet doesn't work either. Do I need a booster?
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Rob Glover
(@HorsePowerImage) reported
@SkyHelpTeam @SkyUK still having major issues downloading any programs, any updates on when it will be fixed? #skytv
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam Or alternatively i could cancel my subscription completely because of the inept ability to provide a half decent app RUNNING FROM YOUR OWN WIFI!!
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Sarah Jane Jones (née Taylor)
(@SarahhxJaneex) reported
@SkyHelpTeam any chance you can help me? Tried to upgrade my mob this morning, credit check etc went through fine, got email to confirm + now I've had an email it's cancelled but no reason? I've seen others say they had similar issue so don't know whether to ring or not. Thanks.