Sky Outage Report in Sutton at Hone, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent Sky outage reports came from the following cities: London, Leyton, Upminster, Sevenoaks, Bexleyheath, Dagenham, Deptford, South Ockendon, Barking, Lewisham, Ilford, Newham, Romford, Charlton and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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Steve
(@stevetom110) reported
from
Eltham, England
@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡
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Brad Wharton
(@MMABrad48) reported
from
Swanscombe and Greenhithe, England
@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.
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Stuart Watson (Sumo)
(@StuartWatson300) reported
from
Sutton at Hone, England
Aahh..no #WeberCup tonight on #SkySports..a let down for many subscribers to the expensive #SkySports service
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Cllr Andrew Schrader
(@APSchrader) reported
from
Basildon, England
@JadeC31 @SkyHelpTeam They v helpfully sent me a link to that same page that still has the message from 12:10 saying there's a problem. I'm afraid I have not been made privy to any special info.
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.
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Bex Mason
(@Becsmas) reported
from
Crayford, England
@SkyUK terrible customer service today. Glad I am cancelling your TV service
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eternal optimist
(@dettybo) reported
from
Dartford, England
@SkyHelpTeam Yup. Got an error code now that says there's a problem with connectivity. It's got to be our router, will reset that
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Andrew Owen
(@owensirons93) reported
from
Tilbury, England
@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam It is still not working
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Lori Zakariyya King
(@zkthepoet) reported
from
Poplar, England
I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞
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Cllr Andrew Schrader
(@APSchrader) reported
from
Basildon, England
@SkyHelpTeam Appreciate difficulties. Would be nice to get update even if update is there's no update. ETA at fix would be better but, if there's no ETA, knowing you're working on a fix would give reassurance to those supposed to be working from home but currently unable to do anything. 😓
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Bex Mason
(@Becsmas) reported
from
Eltham, England
@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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Tom
(@tommyewing84) reported
from
Gravesend, England
@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.
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Chrizzy {...} 2%er
(@SE7inSM6) reported
from
Sutton at Hone, England
@BillyMorrisBoh @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports If the @fooballergay is #CAFC we’ll sing his name because he’s #CAFC and you can find somewhere else to watch your football if that’s a problem. Hope @CAFCofficial ban you for your attitude.
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K
(@PopMyKola) reported
from
Stone, England
@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.
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darrenhenderson9
(@DarrHenderson) reported
from
Eltham, England
@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Defo going to join @Skyuk tomorrow had enough been a customer for over 10 years on top package and had nothing but shit for last 6 months. Told Virgin this they said Sky can offer 350mb fibre I said no good if you can’t connect to it in half your house
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Jason Summers
(@Jase_79) reported
from
East Ham, England
Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.
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eternal optimist
(@dettybo) reported
from
Swanley, England
@SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new
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K
(@PopMyKola) reported
from
Stone, England
@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Taylor
(@neilt272) reported
@SkyUK My broadband is back up and running after being without it for 10 days, how do I go about getting compensation for the loss of service? I understand I should be getting £8 for each day I was without it.
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Michael Rumney
(@micrumney1) reported
@SkyHelpTeam the second person was very helpful I wish I could remember his name but he explained everything fully and the issue was resolved thank you.
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Brad Drake
(@braddrake23) reported
@SkyHelpTeam I’m leaving and can’t wait, but how do I get my money back for the the service you haven’t provided over the past month? My internet has dropped off at least 5 times a day. Not really providing a service is it?
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Sab Singh Saroya
(@Sab_LFC) reported
@SkyHelpTeam hi I am having issues in getting through to someone on sky after being prompted to call in. The message tells me wait time is 20mins and then sends me a text message and hangs up
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ben nash🏴
(@bennash02) reported
@SkySports He should be sacked wtf is this
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AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam I have GPRS and intermittent 3G, I rely on WiFi to contact anyone, I need it back up now, this keeps happening. When will service resume, I’m desperate here.
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Calum Stewart
(@GonzoTA4) reported
@RoyalMailHelp @SkyHelpTeam @SkyUK looks like my Sky Q mini box is lost somewhere in Glasgow. As your customer, is there any chance you could fix this?
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Emily
(@ClareeEmily) reported
@SkyHelpTeam Spent an hour trying to contact Sky but continually being hung up on, not even put into a que. We have had 2 engineer visits scheduled that have not gone ahead when they were booked for with no explanation. Been a “customer” a couple weeks & already regretting it!
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tez
(@deuse_x) reported
@andrewrex100 @SkySports Looks like you never seen the video...it's still up on reddit..or are you a pervert as well?
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AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam The link doesn’t work and I can’t make calls without WiFi, when will the issue in TF8 be resolved?