Sky Outage in Sutton at Hone, Kent, England

Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

@SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!

@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone

@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone

@SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke

@SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.

@SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.

@SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down

Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR

@Timmsi_CAFC @smit112 @MattSouthall84 @KentishAddick Better than having @SkySports down the training ground MS is way more entertaining 😂

@SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.

@SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN

@WarkeChris @Carra23 @SkySports He’s never managed, never run a football club but thinks he knows it all - just because he can’t get his head out of the Anfield bubble. Adds zero value to any debate

@SkyUK dreadful service from you. Ordered a home move from you on the 19th Dec, booked to come out on the 17th Jan, turns up & says it’s a two man job and will have to be rebooked, we now have to wait till 30th Jan. No TV and yet we still have to pay!

I’ve never been more convinced of corruption in football after watch the first hal of #WAT/TOT #COYS #Premier_League #SkySports #VAR

@RickSpur @SkySports Take the god damn money Levy

@SkyHelpTeam Hi, I booked an engineer yesterday due to issues with my sky q mini box and I received email and txt yesterday saying engineer will arrive today between 8am and 5pm and no one bothered to show up.

When your sky broadband is running sooo slow even the Broadband Speed checker is struggling 🤔 @SkyHelpTeam

@SkySports football is dead if that west ham goal is deemed no goal. Go **** yourselves stanley park you are all complete *****

@SkyHelpTeam broadband down in SM6

@NaomiEco39 @SkyUK Somebody’s never been to Becontree Heath Leisure Centre pfft

@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

@GNev2 @alanshearer @WayneRooney @themichaelowen @piresrobert7 @TheBerbatov @SkySports As long as at some point in the episode you ask stevie g if the worst moment in his career was when he slipped over and give demba the ball I'll be happy tv gold

I am not gona front I am disappointed in this because @GNev2 made a massive point and everything he said was right and bang on and then @SkySports ruined it with that stupid statement at the end they should have backed Gary up simple as that

@SkyUK absolutely shocking - 10 years+ subscription and you can only send an engineer after 17th Jan 2020 and you talked my wife down - #shocking #disgrace

@SkyHelpTeam my broadband has dropped and my kids arrive for Xmas tomorrow - help!!!

Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice

Day25 of no internet. Today when I called @SkyHelpTeam they told me that despite three visits I do indeed have no broadband & @OpenreachHelp are waiting for planning permission to dig up the road! WTF!

@SkyHelpTeam I need my money back I literally just listened to the commentators since everything the stream was shit!!!

@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...

Loving #AmazonPrimeVideo coverage of the premier league paid an stupid amount to @SkyUK for the past 20 years of increasingly less content

I was (and kinda still am) fully on board with the @primevideosport thing they’ve got going on however I’ve now discovered the downside... unfortunately the @SkyUK WiFi connection speeds/strength in my area are so atrociously bad that they make it so jittery it’s barely watchable

Anothe point greedy @SkyUK @SkySportsPL won’t let me stream my sky sports to my Apple TV @primevideosport let me no problem for 7.99 #BURMCI

@SkyUK Dear Sky, shame I can’t get this prices for an existing customer

Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

@SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.

@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation

Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv

@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.

@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it

@Les5175 @VodafoneUK @SkyUK Having the exact problem.

@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap

@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky

@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo

@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.

@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.

@SkyHelpTeam how can you have a help system via your website that doesn't work unless you actually have broadband working. Our broadband had packed up this evening and I can't run any of the tests because the broadband isn't working!!

@Turloughog77 @JimWhite @SkySports @EuropaLeague @RangersFC @CelticFC Bheasts Letting down the coefficient.

@AllOfTheBelts @SkyHelpTeam @BTSportBoxing I did mine ok your not the 1st one saying they have problems have you tried calling them

@SkyHelpTeam @SkyCinemaUK I messaged you hours ago for some help with registering for Sky in our new home. Can’t get through when trying to set up online nor on the phone all evening. A response would be appreciated

@McgeachanTm @@SKYSPORTS never heard a thing, 50,000 bigots ranting & raving about killing Roman Catholics, Ear Mufflers on again,

Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon

@SkyHelpTeam Apologies. The account is called SkyHelpTeam so I assumed you’d be able to help. My mistake.

@SkyHelpTeam This is where I thought you guys could help

@SkyHelpTeam I waited 15 minutes then spoke to someone who then said they couldn’t help me so put me on hold for another 20 minutes! I bet if I rang to upgrade I wouldn’t be on hold for over half an hour, it’s just time for us to part ways. It’s not you it’s me!

@SkyHelpTeam I’d rather the person answering the phone just say ‘we’re clocking off at 10, ring back tomorrow’ rather than pretending not to hear me and putting the phone down especially when I’m trying to upgrade my package.