Sky Outage in Sutton at Hone, Kent, England

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours in Sutton at Hone, England

Sky Outage Chart in Sutton at Hone, Kent, England

August 20: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.87%)
TV
(15.83%)
Wi-fi
(11.66%)
E-mail
(8.71%)
Phone
(3.68%)
Total Blackout
(3.25%)

Sky Outage Map Near Sutton at Hone, Kent, England

The most recent outage reports and issues originated from London, Ilford, Barking, Leyton, Welling, Basildon, Woolwich, Bromley, Bexleyheath, Dagenham, Romford, Sevenoaks, Grays, Crayford and Stratford.

London Phone
Ilford E-mail
London Wi-fi
London Internet
London Wi-fi
London Internet

Sky in Sutton at Hone, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Sutton at Hone, England

Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
  • Sarahjane411 Sarahjane Dipalma (@Sarahjane411) reported from Ilford, England

    So @SkyHelpTeam are ignoring my plea to help..... really great customer service I’m experiencing. I guess they really want me to phone them on the phone that’s not working!!!!!!!!!!!

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice

  • daniel_smith93 Daniel Smith (@daniel_smith93) reported from Stratford, England

    @SkyHelpTeam the Sky Go app on the PlayStation is honestly one of the worst functioning apps of all time. Absolutely useless.

  • skipratmedia craig burston (@skipratmedia) reported from Kidbrooke, England

    @LaVallette @bigdannyspencer @SkyUK Virgin had six devices running in skip-rat HQ earlier and they’re shit.

  • 1bigsarah Sarah Harvey (@1bigsarah) reported from Bexleyheath, England

    @SkyHelpTeam Please help! I have an old sky email address that I understand Yahoo now manage but I have been informed I need to contact sky as I have experienced issues with the email account. Password not recognised nor phone number recovery used.

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam @SkyUK just received this. As a “valued “ customer who has been with sky a long time I feel that this should be a free upgrade, not an extra £13 a month plus installation. I already pay sky more than enough, including mobiles and broadband.

  • StevanoHallo Steven (@StevanoHallo) reported from Poplar, England

    @SkyHelpTeam I'm getting this message when I login "We apologise for the inconvenience, but we have encountered a problem with your account.  Please contact 03442411280"

  • Frances69992546 Frances (@Frances69992546) reported from Bromley, England

    @SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.

  • AndrewInsley85 Shotaro Kaneda__†°²º¹9 (@AndrewInsley85) reported from Rochester, England

    Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • jonessoares JONES SOARES (@jonessoares) reported from East Ham, England

    @SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.

  • craigchuter Craig Chuter (@craigchuter) reported from Romford, England

    Top stuff from @SkyUK making the World Cup Final free-to-air. Now just sort out biased @BethRigby @KayBurley and @adamboultonSKY and you have a customer for life!

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    @SkyHelpTeam Thanks, I'm very aware it did not address my question so am now speaking to a customer service rep

  • chhazeau Vinay Chhana (@chhazeau) reported from Poplar, England

    Have paid £34.50 just to speak to a customer service assistant @SkyHelpTeam about an account which was meant to be closed. No email address for me to address the issue. Horrendous, quite frankly.

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • PopMyKola K (@PopMyKola) reported from Stone, England

    @SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

  • owensirons93 Andrew Owen (@owensirons93) reported from Tilbury, England

    @SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

  • PopMyKola K (@PopMyKola) reported from Stone, England

    @SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...

  • PopMyKola K (@PopMyKola) reported from Stone, England

    @SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • SE7inSM6 Chrizzy {...} 2%er (@SE7inSM6) reported from Sutton at Hone, England

    @BillyMorrisBoh @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports If the @fooballergay is #CAFC we’ll sing his name because he’s #CAFC and you can find somewhere else to watch your football if that’s a problem. Hope @CAFCofficial ban you for your attitude.

  • DarrHenderson darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • zkthepoet Lori Zakariyya King (@zkthepoet) reported from Poplar, England

    I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

  • Jase_79 Jason Summers (@Jase_79) reported from East Ham, England

    Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

  • tommyewing84 Tom (@tommyewing84) reported from Gravesend, England

    @virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

  • APSchrader Cllr Andrew Schrader (@APSchrader) reported from Basildon, England

    @JadeC31 @SkyHelpTeam They v helpfully sent me a link to that same page that still has the message from 12:10 saying there's a problem. I'm afraid I have not been made privy to any special info.

  • APSchrader Cllr Andrew Schrader (@APSchrader) reported from Basildon, England

    @SkyHelpTeam Appreciate difficulties. Would be nice to get update even if update is there's no update. ETA at fix would be better but, if there's no ETA, knowing you're working on a fix would give reassurance to those supposed to be working from home but currently unable to do anything. 😓

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @SkyHelpTeam Yup. Got an error code now that says there's a problem with connectivity. It's got to be our router, will reset that

  • MMABrad48 Brad Wharton (@MMABrad48) reported from Swanscombe and Greenhithe, England

    @brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

  • dettybo eternal optimist (@dettybo) reported from Swanley, England

    @SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam It is still not working

  • StuartWatson300 Stuart Watson (Sumo) (@StuartWatson300) reported from Sutton at Hone, England

    Aahh..no #WeberCup tonight on #SkySports..a let down for many subscribers to the expensive #SkySports service

  • MrGarySmith Gary Brian Smith (@MrGarySmith) reported from Dartford, England

    Defo going to join @Skyuk tomorrow had enough been a customer for over 10 years on top package and had nothing but shit for last 6 months. Told Virgin this they said Sky can offer 350mb fibre I said no good if you can’t connect to it in half your house

  • Becsmas Bex Mason (@Becsmas) reported from Crayford, England

    @SkyUK terrible customer service today. Glad I am cancelling your TV service

  • stuoffleet Stuart Thompson (@stuoffleet) reported from Gravesend, England

    @SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin

  • dboydayo_ #GodIsTheGreatest (@dboydayo_) reported from Bexleyheath, England

    @SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing

  • smadams96 Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • SamiaGnoll Samia (@SamiaGnoll) reported from Romford, England

    @SkyHelpTeam hello, broadbands gone down at RM12 4DQ. Assume its your end as the online test keeps falling over too. Off sick today, really need my Internet or this cold might be the end of me.

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box

  • ImperfectiousMe Kathleen (@ImperfectiousMe) reported from Poplar, England

    Had problems with my Sky Broadband the last 3 days, if I’m honest Sky have the worst broadband there always seems to be a new issue🙃 need to switch ASAP @SkyHelpTeam

  • mehtabz Mehtab (@mehtabz) reported from Ilford, England

    @SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky

  • valleyman1973 Groundhopper #leaveEU (@valleyman1973) reported from Dartford, England

    @SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

  • Maiorca_ Danny Maiorca (@Maiorca_) reported from Crayford, England

    Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

  • sharinski27 Sharon Markham (@sharinski27) reported from Romford, England

    @SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • WilliamJL_1990 William John Lane (@WilliamJL_1990) reported from Gravesend, England

    @SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • jimirussell James Russell (@jimirussell) reported

    @SkyHelpTeam my broadband is down in SE5. When will it be back online.

  • middlesborofc BORO 🦁🔴 (@middlesborofc) reported

    @SkyFootball @SkySports Wanna explain why red button is such poor quality, abysmal.

  • MattBolton4 Matt Bolton (@MattBolton4) reported

    @jonellacottCPFC @SkyFootball @SkyHelpTeam Red button access not working on Sky Q

  • Thee_Ry Ryan Plece (@Thee_Ry) reported

    Anybody else’s red button not working #BristolCity #SkySports

  • Thee_Ry Ryan Plece (@Thee_Ry) reported

    @MichaelOK84 @SkyUK @SkySports Got same problem here mate

  • JanekDaw Jane Dawson #FBPE (@JanekDaw) reported

    @DagensMargaret @SkyHelpTeam Thanks, Margaret, I finally got through by clicking on the cancellation option, then I was able to message online, it was a slow process but I got satisfaction in the end with a discount restoring my payments to their previous level so I'm happy with that.

  • JanekDaw Jane Dawson #FBPE (@JanekDaw) reported

    @SkyHelpTeam I finally got online help after I selected the cancellation option and got a good discount in the end which is great .but it's a shame that a long term customer has to do this in order to get speaking to someone to get help.

  • CommonRoom The Common Room (@CommonRoom) reported

    Our apologies! Due to issues with our Sky services the SWFC Vs Luton Match will not be shown tonight. We're working on the problem for future matches. Apologies for any inconvenience! #SWFC #TheCommonRoom #LutonFC #SkySports #TechnicalDifficulties

  • banterbri brian tweedy (@banterbri) reported

    @FaggotsnPeas @SkySports Thats top flight football meant to be stampi g that shit out of football but after all it is man utd got their own rules

  • jessicalmorgans Jess ✨ (@jessicalmorgans) reported

    very impressed with my @SkyUK service - new Sky Q Box delivered, home move for free, cheaper faster internet all for being a loyal customer. The engineer who installed everything was brilliant too. #SkyTV