Sky Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent Sky outage reports came from the following cities: London, Bromley, Waltham Forest, Romford, Newham, Gravesend, Ilford, Poplar, Blackheath, Basildon, Dartford, Barking, Westerham, Halstead and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Bromley |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyUK shame on you. Poor customer service. Having to cancel to get heard. Broken box but want to charge for multi room until an engineer comes 10th March. Unacceptable timeframe without second box #FirstWorldProblem.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires
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PH
(@Ph1Pd) reported
from
Bromley, England
@Timmsi_CAFC @smit112 @MattSouthall84 @KentishAddick Better than having @SkySports down the training ground MS is way more entertaining 😂
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ANN TUOHY
(@anntuohy22) reported
from
Sutton at Hone, England
@SkyHelpTeam @SkyUK very disappointed with the PM conversation. No resolution. No customer care. Pointless conversation.
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam We’ve contacted and spoke to them twice band they just say there are no issues they offer no support or suggestions WiFi isn’t working.... someone must be able to sort this!
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but no it's give completely can't even see network on phone
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Kelly 🐰
(@Kelly_QPR) reported
from
Rochester, England
Still baffled why @SkySports chose #SWAQPR. They literally just said it themselves, we're not going up or down. I don't know if I can take the embarrassment. #QPR
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Michael McBrearty
(@mickmvm) reported
from
Crayford, England
@skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.
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Jennifer Smith
(@JenniferSmithPA) reported
from
South Ockendon, England
Registered with @btsportwwe in time to watch @WWENXT and was looking forward to seeing #DreamvsStrong Imagine my disappointment when they lose the link and I miss the end of the match. Dont recall ever having this problem with @SkySports #WWENXT #Whowon
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Ahad Khalid
(@ahadk89) reported
from
Stratford, England
@SkyUK No internet coverage in E15 1FX since Friday and according to your support no service till Monday. Shame on your pathetic service
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Jessica
(@Missjessicakx) reported
from
Sutton at Hone, England
@SkyHelpTeam I’ve been lied to by 3 advisors, promised things and they’ve not happened! Absolutely appalled with the service I’ve received! Now having to waste more time out of my day to sort this out AGAIN
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam HI sky I've noticed a software bug on your new router which adds sky boost. When u change the bandwidth on the 2.5ghz from 20mhz to 20/40mhz. Sky q doesn't work at all.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@SkyHelpTeam hi, my line seems down. I've re booted the router numerous time, getting a yellow light, rather than green and admin screen shows no connection. Is SM25HY down
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam been having problems for days now with my son's broadband. You say there is no problem but now it's dropped out completely, can't even see network on phone
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Jack Sullivan✌🏽🦅
(@SullivansTweets) reported
from
Romford, England
Villa away on a Monday night has literally made the worst season possible even worse. Fuming. Birthday plans up in the ******* air. **** you @SkySports
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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Lloyd Major
(@theotherlmajor) reported
from
Poplar, England
@SkyHelpTeam can’t book an engineer to a flat online. 45 minute wait on the phone and no satellite signal since the 8th February. Absolute joke
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Wootton
(@Leew74) reported
@jrewillis @SkyHelpTeam Yep checked website still say there is an incident seems left and right hand don’t no what there doing! 😩 thank the lord it’s not a weekday when working from home 😬
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nic
(@nickywhitehouse) reported
@SkyHelpTeam Getting past a joke no update on how much longer we are gonna have these outage issues been 14hrs now but u are be quick enough putting prices up pay for boost and not update disgusting service
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Bex
(@Bex57836285) reported
@SkyHelpTeam Any danger of fixing the broadband for DY8 area?? Been down hours
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Dodger
(@DodgerChannel) reported
@SkyHelpTeam Yes i opted for a text for when the issues were resolved which i have recieved a text saying they have been resolved but yet still nothing... 13+ hours with no internet but when i cant pay my bill due to having no internet and being unable to work due to this ill still have 2 pay
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Tinks
(@theperfumefairy) reported
@SkyHelpTeam Help we have had no internet since last night
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Tim Curtis
(@wistownomad) reported
@SonnyTHFC @SkySports Absolutely! One of the worst pundits on TV in my humble opinion
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Donna Wakefield
(@WakefieldDonna) reported
@SkyHelpTeam could someone please DM me with an account issue.
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Steve Jones
(@SteveBJones) reported
@ellie1987x1 @SkyHelpTeam That’s crazy. As it’s such a widespread issue. Why do they think they can don someone off by saying it’s fixed? Although going by the tweets, they keep telling everyone in the area to ‘test your settings’ as if it’s all individual problems 😡.
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FootyNutty
(@FootyNutty442) reported
@SkyHelpTeam @MalcolmHughes16 Just done that, it still states “There's an outage in your area. We’re working on it and it usually takes a couple of hours to fix things like this.” It’s been about 16 hours now. Surely you can at least tell us what’s causing the issue and an ETA for fix?
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Phil Jones
(@PhilThe_Gr00ve) reported
@SkyHelpTeam My internet has been down for about 12 hours now in Brierley Hill, Dudley. Any time frame for when this might be fixed? I'm feeling like I'm not getting the service I'm paying for.