Sky Outage Report in Sutton at Hone, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton at Hone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sutton at Hone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (19%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sutton at Hone, Kent, England
The most recent Sky outage reports came from the following cities: Barking, London, Dagenham, Newham, Basildon, Greenhithe, West Malling, Rochester, Romford, Grays, Dartford, Leyton, Poplar, Gravesend and Blackheath.
| City | Problem Type | Report Time |
|---|---|---|
 Bromley |
Total Blackout | |
| Barking |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Dagenham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sutton at Hone, England
Latest outage, problems and issue reports in Sutton at Hone and nearby locations:
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William John Lane
(@WilliamJL_1990) reported
from
Gravesend, England
@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged
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Al
(@Al020391) reported
from
Poplar, England
@SkyHelpTeam Thank you but we cannot check because I don’t know the details to login because the I am a tenant I am not the owner
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice
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Al
(@Al020391) reported
from
Poplar, England
@SkyHelpTeam internet down e3
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Mehtab
(@mehtabz) reported
from
Ilford, England
@SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Paulo
(@PauloDisco) reported
from
Stratford, England
@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam just not good enough. And my line still not working! Cheers 👍
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Sharon Markham
(@sharinski27) reported
from
Romford, England
@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!
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adriana ennab
(@adennab) reported
from
Poplar, England
@SkyHelpTeam I am told they contract out engineers so it's not their fault or problem if they don't do their job! Outrageous!!!!!!
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-
(@aturner200000) reported
from
Bexleyheath, England
@GMixture @SkySports Awful challenge
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Chris Bassett
(@chris_bassett) reported
from
Hartley, England
@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone
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adriana ennab
(@adennab) reported
from
Poplar, England
@SkyHelpTeam I hve been a customer 4 20+ years. I had the worst experience of any service provider! RUDE & unhelpful-cancelled my contract!
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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Groundhopper #leaveEU
(@valleyman1973) reported
from
Dartford, England
@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
I like how SkySports Watford-Arsenal prematch programme consists of nothing but Jamie Carragher wanking over Liverpool. In his horrible Scouse voice.
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jon Harris
(@jonHarr79015439) reported
from
Romford, England
@SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer
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Danny Maiorca
(@Maiorca_) reported
from
Crayford, England
Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks
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steven hilleard
(@StevenHilleard) reported
from
Bromley, England
@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DigiFazz
(@DigiFazz) reported
@SkySports What? City? Purchasing things? Never.
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9 9 9
(@The999Wrld) reported
@SkySports Tottenham need to take notes. Buying trophies could solve a few of their problems
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Afzal Babariya
(@afzalbabariya) reported
@SkyUK my voice remote has stopped working and won’t connect up to my sky Q 2TB box. Tried the help pages and various forums without any joy. Are you able to help?
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Kate Ellis
(@Katieums) reported
@SkyHelpTeam So the normal customer services number has an automated message saying to call a different number for technical help: 03337591018. This number just cuts off as soon as I dial it.
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ᵇᵗˢ ⟭⟬ Tracey⁷⟬⟭
(@TraceyA94) reported
@SkyHelpTeam No broadband and your stupid checks are saying they are experiencing problems and can’t help. Wtf is going on, literally paying you for nothing!! Paisley, Scotland in case you’re interested in actually having cust service do something!
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Graham McMurdie
(@GrahamMcMurdie) reported
@SkyHelpTeam Hi im looking at possibly getting sky broadband and tv in my new address but when I look on the website it says to contact you. Please can provide any help?
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William Agnew
(@willsagnew) reported
@SkyHelpTeam Thanks @SkyHelpTeam at least you reply to my tweet. Still waiting for @virginmedia to reply with what they are going to do to fix it.
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Dan Goldberg
(@dan0956) reported
@SkyHelpTeam Ok. The issue is intermittent. So obviously when I ran the rest it is fine. But that test won’t explain why it cuts out throughout the day.
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Chris Aitken
(@GingerPrinceHaz) reported
@SkyUK I'm a SkyQ customer without a voice remote, meet the criteria, t&c's, etc but not appearing in my SkyVIP.
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Alisha Blake
(@alishablakex) reported
@SkyUK are an absolute joke. Left us without any broadband or TV when everything has been arranged for the past month and after waiting talking to 6 people for 2.5hours on the phone still no luck. Keep banging about how we are a loyal customer we are-nice way to show appreciation