Sky Outage Report in Woolwich, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Woolwich, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Chingford, Ilford, Erith, Paddington, Dagenham, Croydon, Welling, Islington, Southwark, Tower Hamlets, Orpington, City of London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!
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Locked Down Liz
(@ejp72) reported
from
Poplar, England
@hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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Daniel Barber
(@bookem78) reported
from
Ilford, England
@SkyHelpTeam hi guys, I know your busy but as a I can’t call in and have never been able to make changes over the internet please help
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Wyeth 🐿️ 💙
(@LynnFOI) reported
@SkyHelpTeam @frannyannew What’s the point of checking the service when all it says is no known problems, when clearly none of us have internet in the new areas affected and we keep telling you it’s not working?? I don’t understand how you can get your comms so wrong. It’s like you’re utterly deaf to us.
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Wayne McNicol
(@WayneMcNicol) reported
@SkyHelpTeam I understand you're having issues in the south, but we're also without internet service in Staffordshire (ST10) please can you tell me what's going on?
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Arsalan Sadeghpour
(@ArsalanS01) reported
@SkyHelpTeam Hi I’m in Brighton, please tell me when my internet is coming back I’ve been unable to work today from home! Not happy. Terrible service! I am leaving to join BT with faster speeds.
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nicky
(@nickym1965) reported
@SkyHelpTeam @Aitchessen But the page you suggest tells us nothing!! How long is this going to be down for? Its now been 19 hours with no useful updates, poor customers service
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Stephen Greenslade
(@DeedaLUFC) reported
@SkyHelpTeam @DonnaWa36057909 So should the thousands of customers without a service across South Wales and England all book an engineer visit?
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Stewart Beck
(@eggonlegs83) reported
@DannyBarker7 @SkyUK Said it could take up to 72 hours to fix
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Hayley Macca
(@hayleymac_10) reported
@SkyHelpTeam this is beyond a joke now. Don’t send me to the link to check service in my area, as I can’t get on it. A simple ETA of when you expect areas to be up and running would be greatly appreciated so I can get in with my job
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Mitesh Kara
(@MiteshKara) reported
@SkyHelpTeam Broadband down in LE9 area Leicestershire, working for some in area I've been advised but not others, any updates or SLA's? Thanks
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Alice
(@alicegibbs_) reported
@kezadi @SkyHelpTeam @SkyUK I’m in the office but Sam having a nightmare too!! It’s been awful the last couple weeks for us!
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G Man.
(@GrahamLloyd1969) reported
@thatsmytweet1 @SkyHelpTeam I live in an area with poor mobile coverage so pretty useless for hot spotting.