Sky Outage Report in Gravesend, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Gravesend come from postal codes DA12 and DA13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Gravesend, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Gravesend, Kent, England
The most recent Sky outage reports came from the following cities: Dartford, London, Gillingham, Dagenham, Romford, Orpington, Chatham, Canvey Island, West Malling, Sevenoaks, South Benfleet, Basildon, Sidcup, Grays and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Dartford |
Wi-fi | |
| London |
Internet | |
| Gillingham |
Internet | |
| London |
Wi-fi | |
| Dagenham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
-
Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
-
Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
-
Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
-
Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
-
Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
-
Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
-
ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
-
Paul Monck
(@The_Monck) reported
from
Cuxton, England
@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
-
Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
-
Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
-
CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
-
Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dionne Paul
(@dionnepaul0) reported
@SkyUK I have been a customer for over 25 years. I am really upset.
-
Neil D
(@Neil_JD) reported
@SkyHelpTeam Hi LZ, thank you for your reply. To be honest, I think I'm done with your broken website, understaffed online help, ripping off existing customers, and expecting me to sit in on hold to talk to another "team". Please just action this as a cancellation request immediately. Ta
-
Gareth
(@Pebs10) reported
@SkyHelpTeam Internet outage in the area. Any idea how long it will be out? Thanks
-
Sam Jennings
(@SamJennings2) reported
@SkyHelpTeam so its cut out 4 times again today - I cannot describe how upset i am by this service. I can't do this connection steps as i can only connect via my phones wifi -0 going to have to leave as there is no other option now. ridiculous
-
Nona
(@NonaKalra) reported
@SkyUK I have had a problem with my landline- I have Sky Line rental. Can I get to talk to someone? No. It’s been over a month and the automated service keeps checking the external line and says there is no problem. Not happy with Sky at the moment. I NEED TO SOEAK RO SOMEONE
-
Dionne Paul
(@dionnepaul0) reported
@SkyUK Even the Twitter responses are just as bad. Just a clear deflection of whose problem this is. 25 years and all that loyalty and money made means nothing.
-
DAMIAN JAMO JAMES Ⓜ️
(@JamojamesMe) reported
@SkyHelpTeam Thought as much the service is terrible
-
DAMIAN JAMO JAMES Ⓜ️
(@JamojamesMe) reported
Can someone please call me back , my sky WiFi is so slow this pandemic be over before I have full signal at home , my heads cooked with it I’d be honest @SkyUK, anyone thinking of getting sky internet stay well clear it’s pathetic
-
Lizziebeth
(@lizziegolucky) reported
@SkyHelpTeam That's booked an engineer, no dial tone on the phone either so I assume the engineers down the road have broken something
-
dani
(@WhoreForEmilia) reported
@SkySports Except he's literally been great this season aside from like two games, people are so ******* stupid and reactionary I swear