Sky Outage Report in Gravesend, Kent, England
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The latest reports from users having issues in Gravesend come from postal codes DA12 and DA13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Gravesend, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Gravesend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Gravesend, Kent, England
The most recent Sky outage reports came from the following cities: London, South Benfleet, Maidstone, Rochester, Gravesend, Basildon, Wickford, Erith, Gillingham, Romford, Orpington, Dagenham, Dartford, Upminster and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Gravesend, England
Latest outage, problems and issue reports in Gravesend and nearby locations:
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
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karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
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ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
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TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@PetetheSpur @SkyHelpTeam You should **** em off mate. Worst broadband provider I’ve ever used. I’m paying top dollar now for 1Gbps broadband from Virgin but it’s worth it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki Hornett
(@nikkihornett) reported
@SkyHelpTeam hi I have the same problem as many others cannot connect to work network via VPN getting ‘unsuccessful domain name resolution’ what is eta for this to be fixed ?
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Stevie
(@gurustevie) reported
@SkyHelpTeam Several websites I've tried to access via Sky internet this morning aren't working: Barclays, University of East Anglia, and First Direct. All work fine using mobile data though, so likely an issue at your end I think?
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Stevie
(@gurustevie) reported
@jen__bowes @SkyHelpTeam Oh that's annoying! I'm on Lebara (they use Vodafone's infrastructure) which can access those sites fine, so it must be a Sky issue affecting all of their internet/mobile traffic.
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ChrisHopkinsBass
(@CHopkinsBass) reported
@SkyHelpTeam people UK wide are having massive problems connecting to multiple websites and VPN. I can access these pages fine if I swap to my mobile broadband..........
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Corvida
(@CorvidAdvocate) reported
@SkyHelpTeam Any estimate on how long the UK DNS issue will take to fix. Working from home is pretty much impossible today?
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Simon Ayres
(@ayres_simon) reported
@SkyHelpTeam are you having dns issues? I can’t get access to my works remote access site
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D
(@Cerebus79) reported
@SkyHelpTeam All IONOS hosted websites won’t load if you are on sky. Sky any idea on an eta to fix? Been like this since 5am
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Steef
(@Steef71554978) reported
@SkyHelpTeam there seems to be issues related to connecting to a VPN today. Is this a known issue, and if so is there an ETA on repair?
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Simon Edwards
(@3davisn) reported
@SkyHelpTeam @MD11UK line test is fine and access to many websites works. but no access to my host fasthosts and therefore no email or website access. this is obviously not a problem with my router or equipment here.
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Richard Ayris
(@richardayris) reported
@SkyHelpTeam Are you aware of any DNS issues at the moment as it seems that certain sites are not opening when using my Sky BB but can if I use a different provider