Sky Outage Report in Stone, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stone, Kent, England
The most recent Sky outage reports came from the following cities: Newham, London, Gravesend, Swanley, Dagenham, Wickford, Basildon, Ilford, Romford, Brentwood, Chatham, Bexleyheath, Orpington, Dartford and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Ray
(@bonzoRay) reported
from
Cliffe and Cliffe Woods, England
@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Paul Wiffen
(@synthguruwiffen) reported
from
Ilford, England
Interesting now #ScotsLouise from @SkyUK has broken news that my 88yrold aunt can’t get landline until the 17th March, even though order has now finally been placed, @SkyHelpTeam have gone very quiet! I’m sure @OfCom will want to know she will be without landline a whole month!
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
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☆ moo ☆
(@mandy_moooouk) reported
from
Rochester, England
@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!
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Dom 🏴
(@DomGFCBallard) reported
from
Rochester, England
Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off
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DrHilly
(@DrHilly) reported
from
Otford, England
Asking Kris Boyd if Morelos is fat 😂😂😂😂 comically poor coverage from @SkySports all day.
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Naomi Stokes
(@NaomiStokes2018) reported
from
Romford, England
@SkyHelpTeam I am having problems with email I can’t access it via the website no problem but my email client on my phone and my outlook on the PC are both saying the password is incorrect I know it is correct as can logon to website
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BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK your WiFi is terrible.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DenzVVT
(@denzvvt1988) reported
@SkyHelpTeam Absolute joke been fobbed off regarding the service issues!! Been without phone and internet now all day!!
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RyanC
(@RyanC1602) reported
@SkyHelpTeam Hi.I'm trying to change my package, went online as advised by the phone line but no way to do it there so been in Q for the last 45 mins. Needing kids TV off,movies off and paying for Ultra HD when me telly isn't even capable.If I cancel my DD might I have more luck?
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Craig
(@Craig70614642) reported
@TheWelshDragon9 @SkySports I'd never watch itv if 🏴 are being shown on S4C..... 🤬
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Mary Smith
(@marybland2) reported
@SkyHelpTeam I don't know. I've never been given info on setting one up. It shouldn't be hard to get an update on such a big service outage, especially given how essential broadband and even phone are. Terrible
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Nikki Wood
(@Nikkiness1) reported
DO NOT ORDER FROM @SkyUK THEY GOT OUR ORDER WRONG NEARLY 4 WEEKS AGO AND ARE NOT RESOLVING THE ISSUE. THEY CLAIM THE TEAM DEALING WITH IT CANNOT BE CONTACTED AND WE NEED TO WAIT FOR THEM TO CONTACT US. GIVEN A DATE FOR A CALL THEY DIDNT BOTHER CALLING.
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duffy
(@fanta070412) reported
@SkyHelpTeam What is it with u lot?why do u want now to go online speak to many bots&still not get the answer.why don't u go&sort the problem without me having to go through all that
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Mary Smith
(@marybland2) reported
@SkyHelpTeam With respect, you're aware of my outage. Sounds like zero help from Sky. So I pay for essential services I don't get. Please provide me with details on how to make a formal complaint
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Gar Lyness
(@Gar_Lyness) reported
@ionos_help_uk I tried that and still not working. It worked for a short while earlier today (without having cleared caches) .@SkyHelpTeam
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Nikki Wood
(@Nikkiness1) reported
@SkyHelpTeam They’re clearly not helping though are they?? I have been contacting the mobile team and they can’t help either!! You won’t even let me cancel because you sent the wrong order???? Ridiculous! You all just keep telling me you won’t help ?? Where’s the customer service??
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ρнιℓιρ яσвєят ωιℓℓιαм 🇪🇺 🇺🇦
(@mrcakey) reported
I've been listening to silence for about 10 minutes now as part of a 52 minute call to @SkyUK to get the broadband and TV deal advertised as "new and existing" customers. This would be shoddy any time, but one day before end of contract it's careless and extremely rude.