Sky Outage Report in Stone, Kent, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Stone, England
The most recent Sky outage reports came from the following cities: Erith, Newham, Ilford, Woolwich, Chigwell, Dartford, Gravesend, Dagenham, Basildon, Chatham, Romford, Coldblow, Bexleyheath, Orpington, and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Erith
|
Wi-fi | 12 hours ago |
|
Newham
|
Internet | 14 hours ago |
|
Erith
|
Wi-fi | 1 day ago |
|
Ilford
|
Internet | 2 days ago |
|
Woolwich
|
Phone | 2 days ago |
|
Ilford
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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Joanna Murphy (@jbdmurphy) reported from Brentwood, England@SkyHelpTeam for weeks now our Broadband has been intermittent. Have been on help and completed tests. Still very poor. Yes, I know about number of devices too. It’s still not consistent. What is happening to your service?
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Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England@thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest
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Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
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Paul Monck (@The_Monck) reported from Cuxton, England@HayleyWhite36 @SkyHelpTeam Highly unlikely! £120 per month bill and I can only find out there is a service outage issue by logging onto Twitter via 4G! #PoorCustomerService
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Mark Sabin (@sabin_mark) reported from Bromley, England@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Armstrong (@steve2682) reported from Bexleyheath, England@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
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Glyn Shimell (@Shims_g) reported from Bromley, England@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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Richard Tomlin (@RichardTomlin) reported from Cliffe and Cliffe Woods, England@SkyHelpTeam Are you aware of any reported network issues in ME3 area. Broadband is very sluggish and slow
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, England@SkyHelpTeam broadband down again!! #skybroadband
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Vindictus Veridian (@Vindictus13) reported from Sutton at Hone, England@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England@thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....
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Stephen Cockburn (@StephenCockburn) reported from Bexleyheath, England@SkyHelpTeam What’s the telephone number to call to speak to someone about broadband? I’ve an issue with the booster box you’ve provided.
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Steve Wisdom (@Awoogatron) reported from Snodland, England@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England@ademwaterman @SkyUK Wtf? @SkyHelpTeam are terrible. Had a problem once (their fault) then tried to charge me an admin fee to fix it. When I complained they said the admin fees pay the staff their wages.
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Ed Shearer #BlackLivesMatter (@SurvivorEdd) reported from Romford, England@SkyHelpTeam I'm disabled and having issues with my Internet
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ally Farquhar (@allyfarquhar) reported@SkyHelpTeam trying to call you keep getting cut off. Your online chat not working. SkyQ box wont turn on can't get replacement as web help not working going around in circles to get one!!!!!!! #Sky #SkyQ
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Martin Durden (@WinsterDurden) reported@theleewright @SkyUK @virginmedia From VM to Sky yesterday. Fed up with price hikes at VM. Poor service.
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Seamus (@spjmaguire17) reported@gooner1971 @apc_0712 @SkySports Utd fan so no bias but David Luiz was def not a red card or the game has gone mad! Leno 100% was. Similar to Utd game. First red was 100% correct. Second was def not a red. Letter of the law says they are so the ref has to give both but the law is **** and wrong.
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Ben (@Ben20464712) reported@jonnytwang @SkySports I don’t have this problem with any other Pl fans. It’s only United scum who seem to be braindead
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Rich Holman (@Richholman1983) reported@SkyHelpTeam I have and they sent me a new hub which hasn’t fixed the problem
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Ian J (@ian_jj_) reported@SkyHelpTeam So your advice is to do their job for them. Genius. I will create a case management system for you. You are case #00001 in my queue. Your SLA is 72 hours to fix before I raise a complaint to OFCOM.
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Kate 💙Robinson (@katiej1982) reported@SkyHelpTeam hi, I recently upgraded my broadband to fibre to the door. I was assured it wouldn’t run slow. Last night it was 2mb, today it’s 10.....it’s supposed to be 80. I was told this isn’t possible. The new fibre is either on or off....please can you explain?
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thlls (@TiaHills) reported from Herne Bay, England@SkyHelpTeam I have and it doesn’t help.. so what’s the next step
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Jono Hall (@jonnytwang) reported@Ben20464712 @SkySports Or is it because you know **** all about football now your mocking punctuation?
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DRan (@DPR1973) reported@SkyHelpTeam There is a fault and wait up to FIVE DAYS! Appalled by this service. Completely disgusted. From start to not finished I have felt completely undervalued as a customer