Sky Outage Report in Stone, Kent, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Kent, England
The most recent Sky outage reports came from the following cities: West Malling, Ilford, London, Romford, Sevenoaks, Newham, Chatham, Basildon, Sidcup, Grays, Wickford, Woodford Green, Welling, Gravesend and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Internet | |
| Ilford |
Wi-fi | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Jordan Davies
(@jordswbu) reported
from
Sevenoaks, England
@SkySports ******* hell what a bunch of sad goons in these comments having an issue with players taking a knee 🥱
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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David Butler
(@davidbutleruk) reported
from
Dartford, England
@SkyHelpTeam Hi, I’m no longer a Sky Customer and unsubscribed to your mailing lists, I’ve also emailed to request no more marketing a few months back but I’m still getting post every few weeks.. Can you please help?
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @ChessyHour @SkySports I honestly believe if ***** was unable to play while Mendy is self isolating, Cech would actually come out of retirement to help an old mate out lol
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@sammydrogba @SkySports Moments before Christensen was chasing down, Kepa was some distance away from his line and I wasn’t sure why he needed to be that far up when at that point before Henderson’s long ball?
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Bhav
(@bhaveshpBRP) reported
from
Ilford, England
@SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MrGibbs
(@MrGibbsUK) reported
@cwenhamphotos @SkyUK @NetflixUK Seems to be related to the NowTV and BT outage, internet is up for certain services just DNS routing :) It shouldn't be down for more than an hour
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James Whittred
(@james_whittred) reported
@SkyHelpTeam How about giving me unlimited data on my sky mobile to tether my devices while my broadband is down ?
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Rob F
(@Freeale) reported
@SkyHelpTeam @sandrateale People would if they could get to your website... If other utilities provided this level of customer service they’d be fined - hey @Ofcom what about decent regulation
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Mark
(@eggplantuk) reported
@SkyHelpTeam Nearly three hours later you have no update for us? And you STILL haven't bothered to update your status page, which says "There are no known issues affecting your Sky Broadband service." Terrible customer service!
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Steph Hannam-Swain 👩🏼🦼
(@SHannamSwain) reported
@SkyHelpTeam would this issue with #skybroadband be effecting my sky Q box? It says it can’t connect to the internet but I still seem to have WiFi. I’m confused
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ray de'ath
(@Raydea) reported
@SkyHelpTeam my broadband is down how long for a fix or a update
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paula wright
(@paulasinthe80s) reported
@SkyUK it seems the whole country is having issues. We are all stuck at home, what is going on? #sky
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John Raddon
(@JohnRaddon) reported
from
Marlow Bottom, England
@SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?
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becs
(@fryinqpan) reported
why is it that every winter, especially around christmas @SkyUK broadband never fails to disconnect and prevent me from getting anything done. genuinely never been more excited for a contract to end.
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SkyIsPoggers
(@zoomisepic) reported
@PedroPioLopes1 @SkyHelpTeam my internets too slow for that to load LMFAO