Sky Outage Report in Stone, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Kent, England
The most recent Sky outage reports came from the following cities: London, Sevenoaks, Newham, Ilford, Chatham, Basildon, Sidcup, Grays, Wickford, Woodford Green, Welling, Gravesend, Stanford-le-Hope, Dagenham and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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tristan downes
(@tattooedchef87) reported
from
Crayford, England
@SkyUK you are the worst internet providers i live in Bexleyheath. the box never works the internet constantly not working and you charge nearly 150 a month for what you dont answer or are helpful in your call helpline your a joke of a service furious cant even get work done
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
@Lizlawrence1123 @SkyUK There shouldn't be daily problems
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Alfie 🦅
(@alffletch) reported
from
Bromley, England
@Beulah12 @SkySports Sky sports have come a long way tbf would’ve never talked about something like that a while ago
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
Yet again no #braodband. #Sky will send an engineer on Thursday eve. This is a rediculously poor quality of service. @SkyHelpTeam and #Openreach need to get together and sort this out...
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Edward Clibbens
(@Land_Captain) reported
from
London, England
@beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🏆🏆🏆Keith 🏆🏆🏆
(@SexuallySaul) reported
@SkySports I'm not buying this gay ****
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Nick
(@nicktaylor271) reported
@M_FB1 @joysoftechnolog @SkySports That’s the problem
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dfurby
(@dfurby1) reported
@SkyHelpTeam hi, I cannot wait on the phone for in excess of 30 minutes. Can you please help? Our main sky Q remote has malfunctioned, and the buttons don’t work. We’ve tried all of the online tips. Is it possible to arrange us a new remote? Thanks.
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Becki
(@quinn_becki) reported
@SkyHelpTeam Says can’t connect on the tv and on mobile. Before outreach came out this morning my phone line was still working and I could use internet on mobile albeit very slow. Now I have nothing can someone call me?
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Amanda
(@amanda_s10) reported
@SkyUK Anyone else having trouble with skybroadband? Keeps dropping out every couple of minutes since Wednesday evening. #skybroadband #se26
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Robert Mccreight
(@robmccreight) reported
@SkyUK I pay £80+ per month for what’s supposed to be the best tv service going. Yet when it rains your whole system shuts down, “no signal” but you can still watch pre recorded shows. It rains 90% of the time in the UK. Should I be getting a refund?
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A Game of Opinions w/ Rob.Brooksy
(@GameBrooksy) reported
@LCFCisKing @SkySports That's news to me, I know there was rumours but never heard of anything concrete in terms of offering him the job, did you and if so where?
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Pat Irvine
(@irvine_pat) reported
@SkyHelpTeam I’ve had nothing but trouble since I signed with Sky. I have no phone service , no calls in or out , and my broadband is slow. I’ve been trying to get through to Sky since 9am, I have followed each step, no help whatsoever.
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Paul Hardacre
(@geekball) reported
@SkyHelpTeam I've just checked my service status and apparently there's a known issue impacting my service. The issue is with Broadband and Talk in North Wales but I'm in Southampton?! Last time I checked, the two were some distance apart, is this a different issue?
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Christopher Cummings
(@brummingham) reported
@SkyHelpTeam So you can’t help me and phone is being picked up? What do you therefore suggest?