Sky Outage Report in Stone, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Kent, England
The most recent Sky outage reports came from the following cities: London, Romford, Gravesend, Barking, Wickford, Newham, Ilford, Erith, Orpington, Dagenham, Rochester, Basildon, Dartford, Upminster and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Siragher
(@stephensiragher) reported
@SkyHelpTeam Still unable to connect in CM20, down all yesterday and still down today. What on earth is going on? Your site says no known issues in the area?
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Lisa Brockie
(@BrockieLisa) reported
@SkyHelpTeam And the sky site says no problem and tries to charge £65 for a visit🤬
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Stuart Mitchell
(@jester1470) reported
@SkyHelpTeam Down again and been out for 5 hours and counting and you still have the cheek to charge £100 to get out of a contract when you can’t supply what your state and when you do it’s 1/4 as good as I was told it would definitely be! Absolute con artists!
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Shirley Watson
(@curltwurlshurl) reported
@SkyHelpTeam Looking for information on the outage in Orkney. When will we be able to use our paid for broadband and phone line again?
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Chris Golding
(@chrissy1892) reported
@SkyHelpTeam Please can we have an update for the Aberdeenshire area as internet is down
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Adam Flett
(@AdamFlettABZ) reported
@SkyHelpTeam Is there a broadband outage affecting AB13 and Aberdeen area more generally? If so, what is the ETA for a fix?
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Scott
(@schalmers72) reported
@SkyHelpTeam No internet in Aberdeen but your system no issues found
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Nicola Pert
(@nicpert83) reported
@SkyHelpTeam Morning my sky broadband is not working the wireless light is orange on my hub? Done all the tests still nothing. Hope you can help thanks
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Cyndi Innes
(@CyndiInnes) reported
@SkyHelpTeam Outage in AB12 but no issues on the app!?! Still working from home. I need internet
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Jim Douglas
(@Jim__Douglas) reported
@SkyHelpTeam Hi, AB15 broadband still down, is there an update on this?