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Sky

Sky Outage Report in Stone, Kent, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Stone, England

The most recent Sky outage reports came from the following cities: Dartford, Gravesend, Ilford, Dagenham, Erith, Basildon, Chatham, Newham, Romford, Coldblow, Bexleyheath, Orpington, Woodford Green, Sidcup, and Rochester.

CityProblem TypeReport Time
Dartford Wi-fi 20 hours ago
Gravesend TV 1 day ago
Ilford Internet 1 day ago
Gravesend TV 1 day ago
Ilford Internet 1 day ago
Dagenham TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • jonHarr79015439
    jon Harris (@jonHarr79015439) reported from Romford, England

    @SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

  • AlexDimech
    Alex Dimech (@AlexDimech) reported from East Ham, England

    Another game @SkySports hyped up with all this “10 past 2” bullshit and another shit game to add to their collection

  • sainttwittwer
    Andrew Moore (@sainttwittwer) reported from Tatsfield, England

    @SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

  • mediamadmatt
    Matt W (@mediamadmatt) reported from Crayford, England

    How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!

  • KyleFair1985
    Kyle Simon Fair (@KyleFair1985) reported from Romford, England

    @SkyUK sort your help line out! ‘Calls are taking longer to answer, you may be waiting up to 10 minutes. Currently it’s 18 minutes 7 seconds on hold. Pay over £119 a month for a service I ain’t getting. @BT @virginmedia might be getting a new customer soon!

  • thekelpie
    michael kelpie (@thekelpie) reported from Bromley, England

    @hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.

  • AndrewEllis83
    BLACKBEARD (@AndrewEllis83) reported from Sutton at Hone, England

    @SkySports have had a mare again. Might cancel my subscription and just stream all the footie.

  • T_T_Reviews_YT
    Callum Bassett 🎥📱 (@T_T_Reviews_YT) reported from Sutton at Hone, England

    @that_tech_thing @SkyUK Ew sky. Such slow speeds

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService

  • wildy412
    Martin no like cheese (@wildy412) reported from Sutton at Hone, England

    Have that you little ****. Alan Smith, skysports, Michael Oliver. Its not working.

  • JP_Goddard
    John Paul Goddard (@JP_Goddard) reported from Crayford, England

    So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

  • AlfieHM
    A_Hughes-Martin (@AlfieHM) reported from Crayford, England

    @SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

  • chrstphrcp
    mmpfb (@chrstphrcp) reported from Bromley, England

    @SkyHelpTeam is internet down in SE20. Have no connection this morning

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!

  • konradc12
    KonradCy (@konradc12) reported from Bexleyheath, England

    @SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.

  • BigDannyP_81
    Danny Pitt (@BigDannyP_81) reported from Brentwood, England

    Jesus Christ. Sam Allardyce and Alan Smith talking total sense in SkySports. The world is upside down

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @SkyUK SkyQ launched 3 years ago and is still SO buggy it’s ridiculous. Can’t fast forward or rewind Quest channel tonight without it skipping back to the middle of the programme - one of so many bugs and problems

  • wildy412
    Martin (@wildy412) reported from Sutton at Hone, England

    @SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

  • bronzefish
    Paul Smith (@bronzefish) reported from Bromley, England

    @SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.

  • PoveyM
    Michael Povey (@PoveyM) reported from Leybourne, England

    @SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattboi83
    Matt Mills (@Mattboi83) reported

    @SkyUK been on the phoneline for an hour to cancel my tv package and still waiting 😡 yet when i wanted to set up was straight through 🤨🤨

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam Yeah weirdly it was working on Sky Go app on my phone but now it’s not working on any device.

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam I’ve just added another device to Sky Go. I can watch BT Sport on my phone via the app fine but on my PC I get a 1410 error. Can you help?

  • sam_j_watts
    Samantha Watts (@sam_j_watts) reported

    @SkyHelpTeam I've tried to but my mobile data is that slow it keeps timing out.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam They’ve refused a few questions. Just completely ignored them every time. One final time eh - does ‘you can cancel your contract AFTER it ends’ make any sense to you @SkyUK? If you have cancellation options, why don’t I get a cancellation option? (This means it’s not available)

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam Even your reply now is a joke ‘we’ve dealt with that, got something new?’ You haven’t dealt with anything. You’ve told me to shut up and pay up. I can NOT cancel my deal, you know and I know it. Why? Why is that not an option? This has NOT been answered

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 1 No I tested the line on Friday and I was told there was an issue and that an engineer would come and sort without having to come in within a few days. That response was by text yesterday so I assumed it had been sorted. I have been at work today but my wife is working

  • ElleJ35
    Lianne Johnson (@ElleJ35) reported

    @SkyHelpTeam I know how to contact you, that isn’t the issue. The issue is it’s now 4 days since your teams have been looking into the issue & we are getting nowhere.

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 2 from home and has had to cancel teams meetings because of the poor broadband