Sky Outage Report in Stone, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stone, Kent, England
The most recent Sky outage reports came from the following cities: London, Newham, Ilford, Chatham, Basildon, Sidcup, Grays, Wickford, Woodford Green, Welling, Gravesend, Stanford-le-Hope, Dagenham, Chigwell and Romford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
@Lizlawrence1123 @SkyUK There shouldn't be daily problems
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Stephen Hines
(@hines_stephen) reported
from
East Ham, England
Yet again no #braodband. #Sky will send an engineer on Thursday eve. This is a rediculously poor quality of service. @SkyHelpTeam and #Openreach need to get together and sort this out...
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Jamie McGachy
(@i_am_seamus) reported
from
Ilford, England
@SkyHelpTeam please can you confirm that work is underway to fix WiFi problems in the E11 Wanstead area, down since 6pm yesterday.
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Bill Badger
(@BillBadger1976) reported
from
Romford, England
@raytomany @SkySports I'm trying to work out how you mocked this up! Last time this happened it was Kevin Nolan. The nutcase owner made him manager so he'd play for us. I think he didn't play himself to start with and when he did he was terrible! He didn't last long!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marv
(@ClaretLS12) reported
@SkyHelpTeam The “service” you are providing as a company is absolutely woeful. I will be looking at cancelling our contract as you clearly aren’t providing any service whatsoever.
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Marv
(@ClaretLS12) reported
.@SkyHelpTeam please can you advise why, after spending a lot of money with you, it will take over a week to send an engineer out to fix a fault? I cannot watch any form of TV at the moment and the service I’m paying for isn’t being provided.
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Norman Goldner - נורמן גולדנר
(@nlygo) reported
@SkyUK this sounds perfect, until the WiFi goes down... @scottygb
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James F
(@JFleeto81) reported
@DM8883 @SkySports Missed this? When this due to happen? Will be great to see every celtic game going rather than watch on a dodgy stream that let's u down
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Craig Butcher
(@craigbutcher) reported
Hello @SkyHelpTeam - we are currently facing broadband issues in this area also the speed is not acceptable as expecting to be faster than just 57Mbps. Please be aware I have checked everything and do not wish to go through the checklist of things again as it’s time consuming.
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James Boobyer
(@jboobyer85) reported
@ScotlandSky @SkySports Anybody watching sky sports theses days know they hardly show any live sport, just constant replays and crap from 20 years ago, my guess it’s just something they can show live and get on the cheap.
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Diane Parker🇺🇦
(@DiParker) reported
@SkyUK @SkyHelpTeam How is adding 13% to the cost of the new iPhone for customers justified? Eager to understand this as a stupidly loyal customer of 22 years? #ripoff #timetosaygoodbye
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Popcorn
(@PopcornWigster1) reported
@dazpeo @SkyUK 3 floor house problems
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David and the Banshees
(@SiouxsieShoo) reported
@DankAckroyd @Danny_McMoomins @SkySports Where’s he from, that James Martin? It’s hard to nail down, drives me up the wall
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Stu Furnival
(@stufurn) reported
The media issue with @HarryMaguire93 ? The penalty happens to anyone and the Havertz goal was a worldy. When he swept away the ball from 6 yds out, certain goal!! Media witch-hunt - lacking in confidence, should build him up to win maybe a World Cup. @BBCSport @SkySports