Sky

Sky Outage Report in Stone, Kent, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stone, Kent, England 01/17/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Stone, Kent, England

The most recent Sky outage reports came from the following cities: Romford, London, Ilford, Newham, West Malling, Sevenoaks, Chatham, Basildon, Sidcup, Grays, Wickford, Woodford Green, Welling, Gravesend and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomRomford Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIlford TV
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • chris_bassett Chris Bassett (@chris_bassett) reported from Hartley, England

    @SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

  • StevenHilleard steven hilleard (@StevenHilleard) reported from Bromley, England

    @1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

  • Mattmcilroy Matt McIlroy (@Mattmcilroy) reported from Bromley, England

    Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭

  • SamiaGnoll Samia (@SamiaGnoll) reported from Romford, England

    @SkyHelpTeam hello, broadbands gone down at RM12 4DQ. Assume its your end as the online test keeps falling over too. Off sick today, really need my Internet or this cold might be the end of me.

  • jonHarr79015439 jon Harris (@jonHarr79015439) reported from Romford, England

    @SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine

  • PauloDisco Paulo (@PauloDisco) reported from Stratford, England

    @LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    Seen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

  • valleyman1973 Groundhopper #leaveEU (@valleyman1973) reported from Dartford, England

    @SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

  • Parklan3y1d wickfordspurs ........English not British (@Parklan3y1d) reported from Wickford, England

    @CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • sharinski27 Sharon Markham (@sharinski27) reported from Romford, England

    @SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

  • WilliamJL_1990 William John Lane (@WilliamJL_1990) reported from Gravesend, England

    @SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

  • aturner200000 - (@aturner200000) reported from Bexleyheath, England

    @GMixture @SkySports Awful challenge

  • mehtabz Mehtab (@mehtabz) reported from Ilford, England

    @SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky

  • Maiorca_ Danny Maiorca (@Maiorca_) reported from Crayford, England

    Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

  • matt_angelo_84 Matt Angelo (@matt_angelo_84) reported from Bromley, England

    @SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box

  • smadams96 Sean Adams (@smadams96) reported from Snodland, England

    Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rahbellers Sarah (@rahbellers) reported

    What is it with sales people.... It's all lies- @virginmedia charging us for a service they haven't provided for 3 months! @SkyUK couldnt provide the service so we moved to @BT who failed to connect us when they said they would and arguing with sky so we now have no service!

  • seeley_tracy Tracy Seeley (@seeley_tracy) reported

    @SkyHelpTeam there is a problem in the NR5 area which i believed hss been raised with Open Reach. Is there an ETA please

  • TheLFCDylan Dylan Hudson 🇮🇪 (@TheLFCDylan) reported

    @SkySports Really confused by this if anybody can help me understand, Bilic is not doing a bad job coming off a good result and it would be hard to survive with the team that they have

  • WestieRoss92 Iain (@WestieRoss92) reported

    @SkyHelpTeam I was given nothing. No information other than the engineer would have my contact number. I didn't get a call. I'm really disappointed in this and considering switching providers unless I can get long term fix for this.

  • chrismc1957 Chris McDaid (@chrismc1957) reported

    @SkyHelpTeam I don’t mean to sound flippant but why are you called the Sky Help Team

  • EdmondFruitini Ed Fruen (@EdmondFruitini) reported

    Why does it take @skyUK three months to notify me that my broadband deal had expired and they were charging me nearly double for exactly the same service. Aren't you making enough out of me already?! #stitchedup

  • Rupinder1996 Rupinder (@Rupinder1996) reported

    @SkySports Anyone who says he’s not good enough has never seen him play before he signed for Chelsea

  • WestieRoss92 Iain (@WestieRoss92) reported

    @SkyHelpTeam I booked an engineer. I never heard from them and was told it would be down to open reach to fix it. I was lucky that it fixed itself at random the last time this happened. There needs to be a permanent fix for this. Im doing everything I can on my side.

  • chrismc1957 Chris McDaid (@chrismc1957) reported

    @SkyHelpTeam I waited 10 days for a call back from the escalation team despite being promised they would call within 72 hours. When I complained I was told there was nothing they could do! Here’s the complaint reference number 575523681. Maybe that will assist you helping me

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....