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Sky Outage Report in Stone, Kent, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Stone, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Stone, Kent, England 01/12/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Stone, Kent, England

The most recent Sky outage reports came from the following cities: London, Stanford-le-Hope, Dagenham, Gravesend, Chatham, Newham, Chigwell, Grays, Woodford Green, Basildon, Romford, Bexleyheath, Erith, Orpington and Wickford.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStanford-le-Hope TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stone, England

Latest outage, problems and issue reports in Stone and nearby locations:

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    @SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.

  • jaypayneuk Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️ (@jaypayneuk) reported from Bromley, England

    @SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService

  • niche27 Nick Beckingham (@niche27) reported from Bromley, England

    @SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours

  • purplepenguin81 Kelly 🐧🤘 (@purplepenguin81) reported from Romford, England

    Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • ClareLConnor Clare Connor (@ClareLConnor) reported from Ilford, England

    @SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • adjemal Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • ochapman oliver chapman (@ochapman) reported from Bromley, England

    Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • josienett Josie 🙋🏻‍♀️ (@josienett) reported from Rochester, England

    @SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.

  • goodwinrose Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • Jamiecpfc Jamie (@Jamiecpfc) reported from Sutton at Hone, England

    @SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles

  • cpipe70 Chris Pipe (@cpipe70) reported from Halling, England

    @markking147 @SkySports I’ve had the same issues dude ...

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    @SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !

  • BigestPaul Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jaymimauk Jemma Cobbold (@jaymimauk) reported

    @SkyHelpTeam Our sky broadband is bad most of the time but this is the longest it has been off for. Think about changing provider at least once a month.

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • OkayItsCharles Charles (@OkayItsCharles) reported

    @SkyUK fix your internet stupid wankers its been down for ages

  • Greggyboy29 Greg Groombridge (@Greggyboy29) reported

    @SkyHelpTeam My internet in ME88RZ is not working

  • iamnull1 Alanna S 💋 (@iamnull1) reported

    @KirstyyFunnell @sky @SkyHelpTeam Lol! Have been with BT for years and never had an issue.. went with sky because I liked having 1 bill.. but I also like actually having broadband, which sky doesn’t seem capable of supplying me! This is the 2nd time it’s been down since I joined!

  • boyce_steve steve boyce (@boyce_steve) reported

    @SkyHelpTeam How long pls Sky? Some basic customer service would be nice....

  • TomWellsLSF Tom Wells (@TomWellsLSF) reported

    @SkyHelpTeam It's been intermittent all day. Why does it take so long to fix?

  • d_m_r_cassidy David Cassidy (@d_m_r_cassidy) reported

    @SkyHelpTeam Hi. I'm in Whitstable, we've been without broadband for about an hour, small issue, probably die to flooding etc. Did you want me to PM my details if you post a link.

  • danielle_1008_ Danielle :) (@danielle_1008_) reported

    @SkyHelpTeam It’s been 2 hours now with the broadband down.. sort it out! @SkyHelpTeam

  • AzPorteous Az (@AzPorteous) reported

    @FrancineDanaher @SkyUK It’s driving me insane, I’ve already decided after today. I’m leaving what a lot of crap!