Sky Outage Report in Stone, Kent, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Stone, Kent, England
The most recent Sky outage reports came from the following cities: London, Dagenham, Newham, Dartford, Ilford, Barking, Bromley, Romford, Orpington, Chatham, Woodford Green, West Malling, Sevenoaks, Basildon and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@MrShelby00 @VodafoneUK @SkyUK No mate it's still there. Both Vodafone and sky customer services are blaming each other for the logo. Neither seems to know anything about it. Absolutely useless.
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
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Dan Lazard
(@dan_lazard) reported
from
Ilford, England
@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔
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pete
(@shade1964) reported
from
Ditton, England
@SkyHelpTeam hi is it possible to order a sky WiFi booster I currently have sky q multi room but in my extension I don’t have any equipment so WiFi signal not so strong so would like to boost it
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@JainulJH @VodafoneUK @SkyUK Nope not sorted. Sky and vodafone reluctant to help. Blaming each other for the logo
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Darren Sharpington
(@dsharpington) reported
from
Stone, England
@SkyHelpTeam terrible customer service experience for my recommended friend has cost me and my friend £75 each #compensation
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam This a message on behalf of my Nan who's been a sky customer for over 25 years. Who's had emails about one of her boxes not being connected to her wifi or phone and 4 engineer visits still not fixed and nasty emails from sky saying she could end up paying more. Gd by
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam my Nan has been a customer for 25 years and today a engineer didn't have the decently to turn up. Disgusting treatment to a loyal customer. My Nan will be leaving asap
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Jack Wilkinson
(@jack_wilk) reported
from
Vigo Village, England
@SkyHelpTeam have pm you on here FB and the online message service 2.5 hours later no reply. It is a simple question I have.
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Elliott Curran
(@ElliottCurran) reported
from
Sutton at Hone, England
@Les5175 @VodafoneUK @SkyUK Having the exact problem.
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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william benstock
(@will6310) reported
from
East Ham, England
@SkyHelpTeam absolutely disgusting service sky engineer phoned me today saying she would be here between 12pm and 3pm no one has turned up. It's my nans account her boxes are working just emails from sky saying incomplete setup. Gd bye sky
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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slade green big loc
(@sladegreenbig) reported
from
Crayford, England
@SkyUK dont look after your existing customers daylight robbery, bunch of thieves. Customer for 17 years and still have an original box but wont come out to look at a box unless they get £125 so no tv
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Joanna Murphy
(@jbdmurphy) reported
from
Brentwood, England
@SkyUK No service in CM15 area. Has been intermittent for days. My Sky app states service good and no issues. I do have issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@PennyHz @SkyHelpTeam @DLNeale Has it crossed your tiny mind that thats all the information available? Or would you rather something be just made up? If so here is the latest update - An escaped Rhino has run into the exchange box caused damage, it is estimated to be resolved at 11:67am today
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Sarg
(@Sarg1974) reported
Dear @SkyHelpTeam I messaged 14 hours ago due to a broadband outage but haven't had any form of acknowledgment. As a long standing customer, i would be grateful for the courtesy of an update when possible. Thank you
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Andy Hinds
(@andyhinds) reported
@SkyHelpTeam Can someone tell me how long my mobile signal is going to be off for no reply on either messaging platform 🤔been off since yesterday morning 😒
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Max
(@Max____67) reported
@Thomas97619111 @AboutScotlandd @SkySports Feel bad for yous lot, suppose that’s what happens when you have yank owners
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Martin Bates
(@mjbates7) reported
@SkyHelpTeam @tomjennings In addition to this, its been down since Wed lunchtime with zero updates bar 1 text message saying you knew there was an issue but no further updates. Seems it is affecting a large area around ched/pitstone/berko/tring etc so seems pretty major and not just an isolated issue
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Marie Penney
(@MariePenney2) reported
@SkyHelpTeam I have just had a call from 01344649632 claiming to be you saying I have errors on network router and they want me to check router to fix it. I know a scam but making you aware of number. I ain't on sky, I don't have it.
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James Davis
(@JamesEMDavis) reported
@SkyHelpTeam @tomjennings Goodness “unable to use the tools”, things are getting bad when people cannot use a phone.
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Sapphire Gymnastics
(@sapphiregym) reported
@SkyHelpTeam Please can I have an update on the broadband outage in Tring and surrounding areas.
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Emily Betts
(@ekbetts) reported
@SkyHelpTeam I need to cancel my subscription as I am moving home but I would like to keep the Netflix account. Is it possible to transfer? Also how do I go about cancelling? Can I do this online?
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Paul
(@8gzd8k76nM) reported
@nicykp2 @SkyHelpTeam 48 working hours the SLA set out by Ofcom so if you don’t “prefer” that then take it up with them. And as per Ofcom’s autocomp you’ll get a money if its been down for longer than 2 full working days so it would still need to be off on Monday for you to get a penny. Glorious