Sky service status in Stone, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Stone, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Stone, England
The most recent Sky outage reports came from the following cities: Wickford, Chatham, Orpington, Erith, Newham, Ilford, Woolwich, Chigwell, Plaistow, Lewisham, Dartford, Gravesend, Dagenham, Basildon, and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford
|
Wi-fi | 7 hours ago |
|
Chatham
|
Internet | 1 day ago |
|
Orpington
|
TV | 1 day ago |
|
Erith
|
Wi-fi | 4 days ago |
|
Newham
|
Internet | 4 days ago |
|
Erith
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stone, England
Latest outage, problems and issue reports in Stone and nearby locations:
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eternal optimist (@dettybo) reported from Dartford, England@SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine
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William John Lane (@WilliamJL_1990) reported from Gravesend, England@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged
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jon Harris (@jonHarr79015439) reported from Romford, England@SkyUK three engineers since Saturday and still my broadband isn't working properly. Keep having to add mobile data to two phones. Not a happy customer
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Nick Beckingham (@niche27) reported from Bromley, England@SkyHelpTeam just not good enough. And my line still not working! Cheers 👍
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Groundhopper #leaveEU (@valleyman1973) reported from Dartford, England@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!
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steven hilleard (@StevenHilleard) reported from Bromley, England@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!
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Samia (@SamiaGnoll) reported from Romford, England@SkyHelpTeam hello, broadbands gone down at RM12 4DQ. Assume its your end as the online test keeps falling over too. Off sick today, really need my Internet or this cold might be the end of me.
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Chris Bassett (@chris_bassett) reported from Hartley, England@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone
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Sean Adams (@smadams96) reported from Snodland, EnglandCan’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃
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Matt Angelo (@matt_angelo_84) reported from Bromley, England@SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box
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Ben Johnson-Owen (@ben79owen) reported from Romford, EnglandSeen add on tv to get sky tv even as a existing customer, as I am. Called @SkyUK and spoke with Stuart, most unhelpful agent ever. No conversation couldn’t offer me nothing The call was flat. Great way to keep and treat their existing customers! #badcustomerservice
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Danny Maiorca (@Maiorca_) reported from Crayford, EnglandHi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks
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Paulo (@PauloDisco) reported from Stratford, England@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌
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wickfordspurs ........English not British (@Parklan3y1d) reported from Wickford, England@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe
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Martin (@wildy412) reported from Sutton at Hone, England@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter
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Matt McIlroy (@Mattmcilroy) reported from Bromley, EnglandWhy are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭
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#GodIsTheGreatest (@dboydayo_) reported from Bexleyheath, England@SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing
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Mehtab (@mehtabz) reported from Ilford, England@SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky
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Sharon Markham (@sharinski27) reported from Romford, England@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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T Sloneczny (@tslon1) reported@SkyHelpTeam I'm currently on a call with customer services
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Jay (@jsquires1990) reported@SkyHelpTeam @Symingtonjason This is still an issue on glass, been happening since day 1. Playlist sees the first part then when the short ad break happens the 2nd part doesn’t get picked up by playlist.
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Steven ***** TAP.dip (@StevenH_LnD) reported@Caspar_Lee @SkyUK #NoAd To find out more, go to the @skytv help forum and read reviews from a wide range of actual customers rather than influencer’s, discover that in reality Glass has loads of problems, wait 18 months for Sky to fix them, then buy it.
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Lionel Campbell (@LD151) reported@SkySportsRugby @SkySports What about Currie Cup? Who runs this account? Do you ever actually respond to the folks who pay you a lot of money for this service!?
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🩺Nurse Amelia 🏴 🚨 #Whats Your Emergency (@911Amelia) reported@SkyHelpTeam @SkyNews All peddling 'crisis' whilst putting increasing costs of their service.
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Doug (@dougie000272) reported@Cgdezmond @AbsoluteChelsea @SkySports Pool would never pay his wages lmao
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K (@katerinasat) reported@SkyHelpTeam I did. I spoke to them last night and they said speed is fine and I should reset hub. I did and still slow. Thank you
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michael ford (@m27fordy) reported@SkySports I've suffered with anxiety depression panic attacks for the last 10 years so too blame the man United fan base or the club is just stupid. Yeah social media don't help but what does the only thing you can do is carry on. Hoping for the best of health.
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Jay (@jsquires1990) reported@SkyHelpTeam It is a continuing issue, just needs to be taken seriously by the development teams at sky! Considering no changes have been made to playlist for a number of months does leave me questioning whether sky regret making such a song and dance about it!
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Frances (@Twig9876) reported@SkyHelpTeam It also talks about call charges going up and if you do not want the new t&cs, you can cancel your contract, so I could move my broadband and talk with no penalty?