Sky Outage Report in Rochester, Medway, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Rochester come from postal codes ME1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochester, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rochester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Rochester, Medway, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Chatham, Maidstone, Rochester, Gravesend, Upminster, South Benfleet, Gillingham, West Malling, Sittingbourne, Longfield and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| Rochester |
Internet | |
| Gravesend |
TV | |
| Chatham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rochester, England
Latest outage, problems and issue reports in Rochester and nearby locations:
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Daniel Dean
(@DanielVDean) reported
from
Gravesend, England
@SkyUK @SkyHelpTeam My phone line is dead and your online guide never resolved the issue. Please advise on my next step?
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Josie 🙋🏻♀️
(@josienett) reported
from
Rochester, England
@SkyHelpTeam hi! We've had problems with our Internet all day today and the built in 'how to fix it, hasn't. Any help would be much appreciated.
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@SkyHelpTeam Hi my sky hub been playing up for a few days now so I just run a test and it told me there’s a problem and to ring number. When I ring number tells I have to be alligible but I’m not so not sure what to do
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Carl Lanaway
(@CLanaway1) reported
from
Gillingham, England
@SkyHelpTeam I am having trouble downloading anything to my sky q box, it’s just not working at all?
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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James Beckley
(@mrjimbecks) reported
from
Sutton at Hone, England
@sparkloaf26 @SkyHelpTeam Apparently means an issue from the outside into our hub.
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Phil Leivesley
(@pleives) reported
from
Sutton at Hone, England
Hi @SkyUK. My original offers have now ended and I’m paying about £40 per month more than I would be if I was a new customer. I’d like to resolve this but no phone number I can find works, and it doesn’t appear to be easily done online. Can I actually speak to someone?
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Rob Childs
(@robchilds) reported
from
Gillingham, England
@SkyHelpTeam The service is off AGAIN. Had this since last Friday. NOT ACCEPTABLE, three family members trying to work remotely from home here.
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Catherine Gray
(@CllrGraySW) reported
from
Sutton at Hone, England
@SkyHelpTeam My old Sky Q remote stopped responding, so you sent me a new one. I can’t get the new one to work. The ? button makes the red light come on, but that is it and reset etc hasn’t worked. How do I fix this please?
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
@SkyHelpTeam i got a new sky tv service in December as part of your refer a friend promotion. The person who referred me received his reward I think in February but no sign of mine. I understand you are only answering emergencies during covid times, but how long should I wait???
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Matt Hardy
(@matthardy91) reported
from
Gillingham, England
@skyhelpteam @skyuk internet down since Sat in ME8, cannot get through to you on the phone, can you please explain when it will be fixed
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Mat Thompson
(@Mat_Thompson) reported
from
Rochester, England
@SkyUK really need to work out what VIP stands for in there so called Sky VIP area. I really don’t feel like a 13 year old customer that’s for sure. Terrible service. @SkyHelpTeam
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Volumiser_AFC
(@Volumiser_AFC) reported
from
Sutton at Hone, England
Don't get stressed by @SkySports pundits and their bias. Just drink their tears with a smile on your face. Bit disappointing that @9smudge can't help but put the boot into the club that made him, but some ex pros are like that. We savour their bitterness and move on.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Ripamaru ⭐⭐
(@Ripamaru) reported
@Mchezaji_Africa @SkySports Rookie QB from Jacksonville, Florida by way of Alabama probably at a bigger disadvantage than Josh Allen in bad weather.
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Ken
(@Kenr__) reported
@SkyHelpTeam my Internet has been off since 10:52am this morning - is there an ETA on when the outage in my area will be fixed?
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🅰️sh
(@aescfos) reported
How can SkySports be 7mins late for kick off and then as it kicks in from adverts it's 1-1 and I've just caught the tail end of a goal? The coverage of AFCON has been awful #AFCON2021
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Sue
(@suzvergi) reported
@SkyHelpTeam Unbelievable on how @SkyTV treat there loyal customers. More so with. What going on #Pandemic etc
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Dickie🏴☠️
(@clevvercloggs) reported
@LastWordOnSpurs @SkySports If it were up to me I’d want another 6 months to think about it & then approach him to see what he thinks & then give him some time to think about the potential ramifications of thinking about signing for us once we have decided to properly sit down & think about it.
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Michael Harkin
(@Michael93139770) reported
@SkyHelpTeam Lainy did you actually read original post.still same sky supposidly help team i see.
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Julian Parker
(@jhjparker) reported
@SkyHelpTeam That link says there’s no local issue (untrue) and straight from the landline takes me via ‘Test Broadband’ to my account sign on that won’t let me in. Broadband has been down nearly 6 hrs with no updates. When will the broadband be restored, please?
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ACCKO
(@Accko9) reported
@LastWordOnSpurs @SkySports What a load of ****
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Brian Paetzold 🏴☠️
(@BrianPaetzold) reported
@SkyHelpTeam I'm in Louth, Lincolnshire and my broadband has been down for most of the day. Any ideas when it will be back on please?
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Brian Paetzold 🏴☠️
(@BrianPaetzold) reported
@SkyHelpTeam Yes, I received a text message from sky saying there is an issue, but no timescale as to when it might be back on.