Sky Outage in Rochester, Medway, England

@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!

@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help

@SkyHelpTeam not happy that I paid £12.99 for the rise of skywalker on April 13 only for it to be available on sky movies 3 weeks later, I’ve been with sky for over 21 years and expect better treatment to a loyal customer

@NadstarNew2020 @Jbaxter_17 @SkySports @MattSouthall84 You need to crawl back down from Southall’s arse you pathetic hanger on!! It’s embarrassing man... 😬

@SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!

@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service

@PaulDav06482018 @SkySports @Tesco I understand others aren't providing a compromised service, but if they can afford to offer some respite to the most vulnerable during this unprecedented time, they could.

@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.

@SkyHelpTeam I’ve been trying to pause my Sky Sports since yesterday morning at 7am. I cannot get it to work online and you tell us not to call you. Meanwhile I’m still paying for a service we can’t use! I’m always stuck in a queue for your customer services

Bit sad that @SkyUK are putting prices up now and not just by a little bit, after 10 years with them. Along with the worry of not working for a few weeks 😳

@SkyUK - please ask the Help department to respond to my query

@SkyUK @SkySports Instead of making people ring through to cancel their sports subscription,why not follow the lead of Neville and Abramovich and automatically cancel sky sports subscriptions until football is up and running again,not a lot to ask in these troubled times,cheers

@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide

@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing

If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service

Sick. Payed £30 for Rotherham train tickets all for the game to be moved to the Sunday due to SkySports, paging £50 odd to get the train in the Sunday and now the game ain’t even happening. Shit **** virus, **** off

@SkyUK @GreysABC when will greys be back in the UK. I need my fix!!

SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq

@SkyHelpTeam @paulao81 Paula. Your testing your mobile phones wifi speed (looks like u posted the image from a phone). to test the real speed, u need a pc and a network lead to the sky router. Only then can you check the correct download speed. U need to test via wires

WALLAHI **** U @SkyUK MAN SAID U CUT MY WIFI AT THIS HOURS SYM

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the skyhub box until it turns red after that you should have the 3 green light back on

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the box until it turns red and when all 3 light on its back working again

@SkyUK I will be calling in the morning to cancel my subscription as I do not want to continue paying money to a company at the head of the #ScumMedia

@SkyUK **** you and your dumb Internet

@SkyUK I keep having problems with my WiFi being connected but nothing is loading, I’ve reset the internet box plenty of times, even at the best of times I’m never getting the connection speeds we were told we’d get, absolute bag of shite would not recommend to anyone

@SkyUK I think all customers should cancel direct debit to sky the might reply

I don’t know if it’s the @GameBattles servers or @SkyUK connection BUT THEY ARE BOTH AWFUL. MY MATES GET INTO THE GAME BEFORE ME!!!

@SkySports If you trying to hide how poor the club have been this season and trying to get away with relegation

@AndyP1982 @SkySports @SkySportsNews I did indeed find it on youtube! Poor quality but good enough!