Sky Outage in Rochester, Medway, England

@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK

@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE

Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...

@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.

@BillyMorrisBoh @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports If the @fooballergay is #CAFC we’ll sing his name because he’s #CAFC and you can find somewhere else to watch your football if that’s a problem. Hope @CAFCofficial ban you for your attitude.

@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

Aahh..no #WeberCup tonight on #SkySports..a let down for many subscribers to the expensive #SkySports service

@SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin

@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

@grandetoro1949 @SkyFootball @SkySports It's the Swiss one I'm commenting on, player get a half bump and trips himself up - never a penalty

Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬

@SkySports 1 down 3 to go for @premierleague to take over European Football

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

So I come home thinking I can watch our match on the @SkySports @SkyHelpTeam red button but it appears that they were talking crap when they said that every championship game in midweek willl be shown 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

@_masterdebaters @SkyUK Incredible service that. Totally worth it.

Have that you little ****. Alan Smith, skysports, Michael Oliver. Its not working.

@SkySports have had a mare again. Might cancel my subscription and just stream all the footie.

@that_tech_thing @SkyUK Ew sky. Such slow speeds

@stripey2121 @snowangelmrsp @SkyHelpTeam Hubby phoned & queried our monthly bill last week. When he threatened to cancel it was remarkably reduced by £31 per month!

@SkyUK You have taken £28.99 instead of 18.99 out of my bank today - I had a phone call recently to discuss poor broadband service but at DID NOT st any time consent to this or agree to increased fee. I want a refund immediately please.

So far on the customers services/fraud departments I have spoken to today @SkyUK is winning hands down - very prompt and actually sounded like they cared - and because I've been hacked I have spoken to many this morning...

@SkyUK installation service is Shit... installation booked for yesterday and then called to say they couldn’t do to so it would be today at 8am... it’s 8:40am and nothing 🤬🤬

Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

@skyUK what has the world come to when you censor( butcher) National Lampoon's Christmas Vacation past the 9pm watershed. #fail #movies #wtf

@1MickyHazard @MarcBenamram @TimesSport Have considered cancelling @SkySports this week. Am sick to the back teeth of this crap about our Manager. OUR Manager!!!

I really don’t understand why that vile creature @KayBurley is still employed by @SkyUK. Yet another reason for me to ditch their abysmal overpriced service.

@O2 @SkyUK Had no service all day: below not workin “We're really sorry for the issues you experienced on Sky Mobile yesterday.We're giving you a day of free unlimited UK data this Saturday 8 Dec, so you can catch up on all the things you've missed. You don't need to do a thing”

@SkyHelpTeam Asked for help before... can’t get single from the router unless you’re sitting next to it 😫

Well... naff all signal from @O2 and an equally awful signal from @SkyUK broadband... today has been a pants day for technology!

@SkyUK Can you have the movies for one month and how much please for existing customer

@fiveub @SkyUK Have the same problem with BT, the main road is able to get fibre but our side street off from the main road doesn't get it.

@Average_Maker @SkyHelpTeam @SkyUK @virginmedia It’s ridiculous, was with Virgin for 4 years and never had it drop once

@virginmedia Wow, atrocious service with Virgin Media call centre. Chasing after changing a package and a £40 charge being applied despite having been told that won’t happen. Managers available one moment and disappear the next!! @SkyUK is looking like a great option right now

@fiveub @SkyUK @OpenreachHelp Ouch man I bet that sucks for gaming

.. so fed up with @SkyUK literally had issues ever since it's been installed!! Now my internet is not working and got to wait another 4 days before someone can come out

@SkyHelpTeam not impressed been on hold for over an hour sort out your customer service it’s awlful

@SkyUK @SkyHelpTeam been on hold for over an hour not impressed sort out your customer service

Just been on the phone for 50mins to broadband tech team who advised I quote ‘ the team don’t know what they are doing!’ Very unhappy customer here #sky #skybroadband @SkyUK

@SkyUK how long does it take to answer a phone sky been hanging on for over half an hour !! Terrible service

@cwlcymro @SkySportsRugby @SkySports It’s law that you have to wait till the player is off the pitch before restarting the game and also England had a HIA change to be made... poor refereeing

@SkySportsNews @SkySports ****** shit league could have come to spurs

@SkyHelpTeam YOU MADE A FATHER LET DOWN HIS SON AND THEN ******* PROMISE NO RESOLUTION YOU ARE ******* OUT OF ORDER AND I ******* FUIMING

@SKYUK LIEING ***** MY NUMBER 24/7 NO MISSED CALLS EVER Hello Mark, Case ref: 1237849565 Thank you for contacting us about your Sky account. We have tried calling you about your complaint but haven't been able to get a hold of you.

I love how my internet is always patchy, and the fact my WiFi has been down for over 24 hours but @SkyHelpTeam say it's online via the website so I can't get through to speak to an actual human to help. Not like I have deadlines or anything

@imJr19 @SkySportsMNF @SkySports @GNev2 @Carra23 @sky 😂 read my first tweet ... especially the bit that sais I wouldn’t pay for a subscription.. never said anything about following on twitter.. So I don’t think you understand the meaning of hypocrite 👋🏻

@SkySportsPL @SkySports McGoldrick had a terrible view with two defenders between him and the crosser. And the ball was zipped in. Pretty simple explanation when you give it a moments consideration. #twitterblades #sufc

@SkyHelpTeam I’m unable to access my sky account even after changing my forgotten password, message tells me to call a number which has a 30 min queue which is not very convenient, can you help

@SkyUK every time I try to call customer service about me planning to move with sky, they say they’re busy.. i’ve been trying for 4 days now!!

So I've tried to upgrade my #SkySports package for the last week online. Just get a message will be done soon. Most annoying. Can someone from @SkySports please sort out this flaw in online process. #skycustomservices you were no help when i called....