Sky Outage Report in Hadlow, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hadlow, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hadlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hadlow, Kent, England
The most recent Sky outage reports came from the following cities: Chatham, Gillingham, Royal Tunbridge Wells, Orpington, Maidstone, Rochester, West Malling, Swanley, Sevenoaks and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hadlow, England
Latest outage, problems and issue reports in Hadlow and nearby locations:
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam to continue. My daughter is losing her income because the Internet is so terrible. So far today, it's gone off 6 times at 5 to 10 minutes a time. This is rubbish!! It happens daily and probably will be about 30 times by tonight!
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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Martin Kiernan
(@emrsa15) reported
from
Gillingham, England
@SkyHelpTeam @MarcSaville Been down for nearly 4 hours now in Medway
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@SkyHelpTeam Internet has been down since 6pm last night. Throughout the year, you probably owe us customers a couple of hundred pounds, if not more, for the amount of hours we’re sitting without internet and having to use our data. When are you going to fix this? #sky
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Eric Harris
(@eric_w_harris) reported
from
Royal Tunbridge Wells, England
Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
@OpenreachHelp Tried @SkyUK Absolutely hopeless. All automated. Can only book new engineer appointments. How can I find out what's going on with repair to my supply? Not been given any case number. Only a voicemail from yesterday's engineer stating problem found. Please help.
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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William John Corke
(@Will_Corke13) reported
from
Hadlow, England
@SkyHelpTeam new fifa is out on trail everyone is gassed but great sky wifi keeps dropping for me fix it plz
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I need my Internet connection as I home educate and have done this for 5years but my connection is so intermittent or goes off for hours. My adult daughter works from home tutoring students and again she ends up losing money because of out broadband service from Sky
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Simon Scott
(@SDScotty74) reported
from
Leigh, England
Morning @SkyHelpTeam can you give me an update on repair of my landline and broadband supply. @OpenreachHelp engineer came yesterday and located problem underground on road outside. I have been given no case number or other contact details. Thank you.
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I don't contact you often but we have been putting up with a terrible internet service for over a year now and ive been with sky over 21 years. I'm quite easy going but this is beyond the joke.
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam yet again I have no Internet!! Its been intermittent all week on and off and continues to disrupt. I need access to the Internet I home educate my child. My eldest daughter's job is online. I've been a customer for over 20 years and this is awful service.
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@SkyHelpTeam @skytv please can you help. My sky+ box hasn’t updated the time to GMT. I’ve already rebooted it but that hasn’t helped. Thanks
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Hannah Lou✨
(@hannie_lou) reported
from
Tonbridge, England
@SkyUK how do I get a new remote control? Our one no longer works & it’s making it really frustrating to watch any programmes. As a loyal customer of nearly 20 years can we get a replacement sent out please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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clapthemonkey1
(@boomer5111) reported
@adjdyer67 @SkySports Atleast he put the tea bag in before the milk..... but Holy ****!!!!
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Mark Germani
(@Mark_Germani) reported
@SkyHelpTeam @victoriacoules Still with the "amazing response" thing😑. How about getting this huge problem fixed for your paying customers rather than banging on about the 'response'?
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Mikey Boardman
(@mtpb17) reported
@SkySports With **** like this he fit right in with Smelly Alli
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Ian Clarke
(@clarkeian79) reported
@SkyUK How about don’t even think of using sky as they are an absolute shower of sh!* and resolve no issues if you have them. STAY WELL CLEAR OF SKY
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Trevor Allen
(@Trevor_Allen123) reported
@SkyHelpTeam any issues in Surrey my broadband seams to be down
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Lunar Jetman
(@lunarjetman) reported
@Mark_Germani @petrolhead63 @SkyHelpTeam Day 2 - 9:30pm. Still unable to access. Getting Sky errors
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Leon Woodley
(@LeonWoodley3) reported
@Sharon_Muirhead @SkyHelpTeam @flappg Isn’t it ridiculous? Worst streaming launch ever?
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Don McGowan 💙
(@donmcgowan) reported
@ParamountPlusUK @SkyHelpTeam As you can see from the slowly growing thread below, there is a bit of concern that, after the big hype, ads and countdown, Sky Q customers still cannot access your new service after two days. This is disappointing to say the least.
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janey
(@janeyjumpsuit) reported
@SkyHelpTeam hi my mum's moving house tomorrow, has been trying to contact you for days please help!