Sky Outage Report in Cranbrook, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 19: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Cranbrook, Kent, England
The most recent Sky outage reports came from the following cities: Tenterden, Royal Tunbridge Wells, Tonbridge and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Tenterden |
Wi-fi | |
| Tenterden |
Total Blackout | |
| Royal Tunbridge Wells |
TV | |
| Tonbridge |
Total Blackout | |
| Maidstone |
TV | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam so at the moment u can't phone sky and u can't help either
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam hiya I need some help I'm behind in payments but I don't want broadband to be cut off
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Luna Raye
(@LunaRaye) reported
from
Teston, England
@SkyHelpTeam Hi just checking broadband in the Maidstone, Kent area. When I try to connect it says my password is incorrect - but I haven’t changed it. Thanks for your help
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Jenny Reader
(@Mioewing) reported
from
Maidstone, England
@SkyHelpTeam Can you please resolve our problem near Faversham where it seems all our programmes on planner have disappeared somewhere and there is no text on BBC 101 news. It appears you are at a loss for WORDS!
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HaydonYT
(@ItZ_Haydon) reported
from
Paddock Wood, England
@SkyHelpTeam fix the issues in paddock wood and surrounding areas hardly any connection and taking over 10 minutes too even load anything, load of ****
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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jamie Ansell
(@jimansell133) reported
from
Tonbridge, England
@SkySports the editing of the golf is awful the score is updated in the bottom right hand corner before we see the putt
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Adrian Pitts MCCT
(@pitts_adrian) reported
from
Paddock Wood, England
@SkyHelpTeam more issues in Paddock Wood/Tonbridge today from 7am. My sky offline with technical issues. Nothing from Sky!?
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Adrian Pitts MCCT
(@pitts_adrian) reported
from
Paddock Wood, England
@SkyHelpTeam Links say different things @SkyHelpTeam if there’s an outage nearby in Hadlow that’s the problem surely not my kit!?
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Adam
(@adamhollman) reported
from
Marden, England
I wonder if football players and clubs will realise that if they don’t reduce their wages and help club staff or those in need around them they’ll have no fans when it returns. @ChelseaFC @ManUtd @ManCity @LFC @SpursOfficial @LCFC @Arsenal @SkySportsPL @SkySports @BBCSport
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Darrell Edmondson
(@dje2072) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam I'm trying to sort out payment on a outstanding bill to u now I can't phone I can't use u and sky tv has been turn off so I can't use that either I can't remember password to sky account email that I've given u I can't use that phone as it broken
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Antony Chesson
(@ChessmanUK) reported
from
Royal Tunbridge Wells, England
My #SkyQ box failed on Thursday evening and I have a new one arriving today, good job @SkyUK, awesome customer service 👌🏻
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Watkins
(@nickjwatkins) reported
Seems I'm not alone with the constant buffering of the Sky Go app. Its incredibly frustrating. Unusable (its not a bandwidth issue). @SkyUK @SkyHelpTeam
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ziggy
(@Ziggy28Iqbal) reported
@SkySports Spurs are am awful project not attractive at all
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Andrew Crompton
(@AndrewCrompto17) reported
@ebyjoe100 @SkySports You could say that about David, who as thrown the other player to the lions. Where was his consideration of what mental damage is actions could cause. Maybe David verbally attacked Jonathan about his history, who knows until both parties have spoke.
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Richard Creba
(@RichardCreba) reported
@TsideSpurs @SkySports You're fans are in no way exempt from doing the same sort of thing . So get down of that damn high horse of yours yeah .
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Tom Henton
(@tomhenton_) reported
@SkyHelpTeam Yes. However I’m not a customer and that is a hassle. I’ve got an idea why don’t you contact your callers and ask them to stop calling me?
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vault tec man
(@nottinghamboi44) reported
@Mma3am @TheScottishPele @SkySports or it a stupid thing to mock but then again i guess you don't have a brain
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Steve
(@steve3011) reported
@SkyUK your @JustEatUK Ultimiate TV is the worst run promotion I have ever signed up for. No one at Sky seems to know about it and I have been promised callbacks and all to no avail. 3 weeks and still haven’t had what was promised. Surely this is a breach of @ASA_UK ??
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3AM-MMA
(@Mma3am) reported
@nottinghamboi44 @TheScottishPele @SkySports We are not talking about that your bringing up a totally different example I am calling this man soft for why he left the pitch and let his side down
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Marc
(@Razor91THFC) reported
@SkySports No one wants to work under Levy. He is the biggest problem here. It’s not lack of trophy’s or the team, it’s Levy
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Gray
(@GMU12PHY) reported
@SkySports Always baffles me why clubs sack managers without having a replacement lined up. Might sound underhanded meeting candidates while youve got someone in the job but the alternative only leads to you sacking someone else early down the line.