Sky Outage Report in Cranbrook, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Cranbrook, Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Rye and Tenterden.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
TV | |
| Maidstone |
Total Blackout | |
| Royal Tunbridge Wells |
TV | |
| Royal Tunbridge Wells |
TV | |
| Maidstone |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Hannah Lou✨
(@hannie_lou) reported
from
Tonbridge, England
@SkyUK how do I get a new remote control? Our one no longer works & it’s making it really frustrating to watch any programmes. As a loyal customer of nearly 20 years can we get a replacement sent out please?
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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William John Corke
(@Will_Corke13) reported
from
Hadlow, England
@SkyHelpTeam new fifa is out on trail everyone is gassed but great sky wifi keeps dropping for me fix it plz
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam is there another outage affecting the internet in Hadlow today?
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Sam Bean
(@SamRBean) reported
from
Tonbridge, England
@SkyHelpTeam WiFi has been down for the last few hours. Are there problems in the Tonbridge area? Tried resetting and restarting but nothing
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam yet again I have no Internet!! Its been intermittent all week on and off and continues to disrupt. I need access to the Internet I home educate my child. My eldest daughter's job is online. I've been a customer for over 20 years and this is awful service.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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divya
(@DivyaC23) reported
@SkyHelpTeam - No help from the Service desk on low internet connectivity in my house. The speed is very low, and all-sky is asking me is to get an additional package for a booster to get better speed. I am already on 150 Mbps plan and getting only 30mbps.
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me
(@spritzerman) reported
@GNev2 @SkySports Mate your stupid comments after the game were more embarrassing than the score you big dinlo
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Emma Middlecote
(@EmmaMiddlecote) reported
@SkyHelpTeam is there a issue currently with Sky Mobile? Being told different things by different people on your tech support.
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Allez Allez Allez
(@markhale1960) reported
@GNev2 @SkySports Embarrassing yourself after the game with Souness !!! I had you down as a decent pundit before yesterday, but ******* he’ll mate you talked some shite in post match
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⚫️⚪⚪Just Matt.
(@mattbob84) reported
@SkyUK Guess after 8 years that's a customer going. Sending an email out saying the broadband is going up £4 (15% roughly). Ask for a downgrade & get told I need to pay a £10 admin fee even tho it's in my new cooldown window! Never paid an admin fee in the 8 years! #ripoffBritain
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Chris Downs
(@Daywalker0084) reported
@SkyHelpTeam Well thank you for that generic response. It does not answer my question though. Is good customer service as you mention above include making one customer pay more than another for exactly the same service?
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Martinez
(@ITheGaffer) reported
@SportNif_Gunner @GNev2 @SkySports 1 bad game and he’s not worls class? Wind it in.
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SIR Ronson 🗨
(@RON50N) reported
@SkyHelpTeam what's the issue with mobile ? All calls are dropping and having to dial several times to get a connection and inbound going straight to voicemail this is happening to all 3 of my sims so it's not a phone fault
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Nick McCarthy 🇺🇦
(@NickSMcCarthy) reported
@tim_walpole @SkyUK They are awful. I dread each time I am out of contract negotiating with these guys. So time consuming and irritating in equal measure. Perhaps it is time to change.
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Peter Nicholls
(@MePeterNicholls) reported
@SkyHelpTeam Like many consumers - I can’t afford these price rises! Yet if I want to cancel a package I’m told I can’t until the contract is up.I don’t see how this is at all fair.