Sky Outage Report in Cranbrook, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cranbrook, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Cranbrook, Kent, England
The most recent Sky outage reports came from the following cities: Maidstone and Tonbridge.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam the service needs much improvement including ways to contact you. My service drops out a great deal daily. I'd hate to count how many times axweek this is. I'm wondering if you will compensate us for my daughter not being able to tutor her students.
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈 (@puzzledzimbo) reported from Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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Nick Craxton (@nickcrax) reported from Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Gaëlle Coyle (@GaelleRTW) reported from Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam yet again I have no Internet!! Its been intermittent all week on and off and continues to disrupt. I need access to the Internet I home educate my child. My eldest daughter's job is online. I've been a customer for over 20 years and this is awful service.
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam also I'd like to add my set up hasn't changed and there's no issues here. If there was it would be constantly off. I am also aware, that it's not just me but it's hundreds of sky customers affected by this daily.
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Gavin Stapleton (@GavinStapleto) reported from Royal Tunbridge Wells, England
@skysports I read Dermot Gallaghers #refwatch report re the Martinelli red. The first incident occurred prior to the ball being in play and the player tried but failed to stop a quick throw in. If he had succeeded then it should be a card but an advantage remained so no yellow
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Hannah Lou✨ (@hannie_lou) reported from Tonbridge, England
@SkyUK how do I get a new remote control? Our one no longer works & it’s making it really frustrating to watch any programmes. As a loyal customer of nearly 20 years can we get a replacement sent out please?
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William John Corke (@Will_Corke13) reported from Hadlow, England
@SkyHelpTeam new fifa is out on trail everyone is gassed but great sky wifi keeps dropping for me fix it plz
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PCPresenter (@PcPresenter) reported from Maidstone, England
That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship
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Eric Harris (@eric_w_harris) reported from Royal Tunbridge Wells, England
Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam I don't contact you often but we have been putting up with a terrible internet service for over a year now and ive been with sky over 21 years. I'm quite easy going but this is beyond the joke.
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam to continue. My daughter is losing her income because the Internet is so terrible. So far today, it's gone off 6 times at 5 to 10 minutes a time. This is rubbish!! It happens daily and probably will be about 30 times by tonight!
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Howard Cox (@HowardCCox) reported from Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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Ashrafullah Khan (@AshMaidstone) reported from Maidstone, England
@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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Charlie Worwood (@charlesworwood) reported from Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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PCPresenter (@PcPresenter) reported from Maidstone, England
"It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague
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Tcalamity (@Tcalamity1) reported from Tonbridge, England
@SkyHelpTeam I need my Internet connection as I home educate and have done this for 5years but my connection is so intermittent or goes off for hours. My adult daughter works from home tutoring students and again she ends up losing money because of out broadband service from Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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THE CHAMPIONS (@MentalityGiants) reported
@SkySportsPL @SkySports Utterly ridiculous bias. Foreign players don’t get away with this and it’s definitely never described as “cute” if it’s Martial, Salah, Mane, Fernandes, Mahrez, Pepe
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Gareth McCarter 💙 (@g2mcc) reported
@Ja5onR @SkySportsPL @SkySports Salah goes down without being even touched ffs
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Michael Donnelly (@Doneli) reported
@SkySportsPL @SkySports Everyone finds a reason to go down in the box. I don't care about that. I'm more concerned about Kane going unpunished for absolutely running through a defenseless Gabriel last week or stepping under literally anyone in the air who is challenging for the ball.
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joe lewis (@jlews87) reported
@A_Seeks87 @SkySportsPL @SkySports Think them not giving a penalty to foden the other day shows exactly where the refs are at.. If he goes down, screams and rolls around he 100% gets the decision. Players know cheating gets rewarded and being honest doesn't so of course they'll cheat
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RoB Hewitt (the guy 2 metres away) (@dertydersh) reported
@SkySportsPL @SkySports @GNev2 - cute? Say it as it is. You speak up on issues, speak up on this. He’s a cheating bastard.
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Jill Lewis (@jilllewis33) reported
@pokeefe1 @SkySportsPL @SkySports That's Sanchez defending and all Neville goes on about for the rest of the game would be poor his poor play.
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Nick G (@goodey1979) reported
@SkySportsPL @SkySports Why is anyone surprised anymore? He’s a ***** cheating prick. We all know it, the pundits know it, the refs know it, BUT he’s England captain, so they won’t do ****!
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Matt Boxell (@MattyBoccer) reported
@pokeefe1 @SkySportsPL @SkySports It's awful defending. If Aurier or Doherty do that, we're all going off our heads. Ridiculous challenge. Stonewall pen.
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joe lewis (@jlews87) reported
@A_Seeks87 @SkySportsPL @SkySports I think there's an element of that but rashford and have both done similar throughout the season and got the decision.. Grealish is another who often starfishes looking for contact, genuinely think the problem is the refs aren't good enough to spot the difference
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Ruth **** (@ruthdk87) reported
@skytv @SkyUK when are you reviewing Covid policy to be able to install and enter homes? We ordered in Dec and still no service alot arranged for 2nd April. Other providers are entering with current gov guidance...