Sky Outage Report in Cranbrook, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Cranbrook, Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Tenterden, Royal Tunbridge Wells and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
TV | |
| Maidstone |
TV | |
| Maidstone |
Internet | |
| Tenterden |
Wi-fi | |
| Tenterden |
Total Blackout | |
| Royal Tunbridge Wells |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam It reports an outage in my area stating it can take a couple of hours to fix. It said that at 9pm last night too
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Eric Harris
(@eric_w_harris) reported
from
Royal Tunbridge Wells, England
Please offer other broadcasting options for @F1. Crofty and @SkySports are awful.
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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Hannah Lou✨
(@hannie_lou) reported
from
Tonbridge, England
@SkyUK how do I get a new remote control? Our one no longer works & it’s making it really frustrating to watch any programmes. As a loyal customer of nearly 20 years can we get a replacement sent out please?
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Nick Craxton
(@nickcrax) reported
from
Royal Tunbridge Wells, England
@GaelleRTW @SkyHelpTeam I’m seeing lots of people that it is Sky’s DNS servers - and if you can work out how to change your DNS to 1.1.1.1 or 8.8.8.8 you will bypass Sky’s DNS servers and bypass the issue
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam I don't contact you often but we have been putting up with a terrible internet service for over a year now and ive been with sky over 21 years. I'm quite easy going but this is beyond the joke.
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Charlie Worwood
(@charlesworwood) reported
from
Royal Tunbridge Wells, England
@SkySports He’s due a **** up!
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam is there another outage affecting the internet in Hadlow today?
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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Pete 🦅
(@petecmsmith1977) reported
from
Dallington, England
@SkyHelpTeam hi guys send to be an outage I TN21 since last night. Any news?
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@JlpRoger @SkyHelpTeam Oh no... how frustrating. Ours never came back on and now I have to try to do most of my work via my phone, that's going to be fun!
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Sam Bean
(@SamRBean) reported
from
Tonbridge, England
@SkyHelpTeam WiFi has been down for the last few hours. Are there problems in the Tonbridge area? Tried resetting and restarting but nothing
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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William John Corke
(@Will_Corke13) reported
from
Hadlow, England
@SkyHelpTeam new fifa is out on trail everyone is gassed but great sky wifi keeps dropping for me fix it plz
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
Anyone else having major broadband issues in TN4? @SkyHelpTeam
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam as usual my Internet is not working. This has been going off 2 to 4 times a day since the big issue in September. No, it's not my broadband, its affecting loads of people across the country. It's a disgusting service considering I've been a customer for over 22 yrs
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Tcalamity
(@Tcalamity1) reported
from
Tonbridge, England
@SkyHelpTeam yet again I have no Internet!! Its been intermittent all week on and off and continues to disrupt. I need access to the Internet I home educate my child. My eldest daughter's job is online. I've been a customer for over 20 years and this is awful service.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chelle
(@Blonde_Nutter) reported
@SkyHelpTeam No he had SKYQ installed today and after the engineer left it started to play up so he spent 40 mins on hold to a guy that asked him to do update, this didn't work so he called you back and got someone different who was rather rude. I will DM You
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C. A. Whittingham
(@c_a_whittingham) reported
@SkyUK @SkyUK really bad form, marketing is atrocious! None of your staff know what’s going on…register interest because the response to NO knowledge or info has been overwhelming? Choosing TODAY for your launch??? Hmmm not working for you at all, bit of a shambles
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Andrew Cummings
(@AC_Cummings1) reported
@SkyHelpTeam spent 77mins on a call to upgrade my phone only to find out that your offer shown online had apparently expired, even though it’s still on there now. Awful customer service!
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Briddie ⛳️
(@DavidBriddon2) reported
@SkySports Same with Redknapp in this Sky job. Worst pundit you’ve got just behind Sourness
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SpoopyChocoChlobear🎃
(@ChocoChlobear) reported
@SkyHelpTeam I have called today about Sky Glass as I cannot have a dish installed due to no signal. I was told that instead all 8+ years customers are being prioritised, even though they can all currently watch tv. I was told I would have to wait a month/December to order
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David Holford
(@dwholford) reported
@SkyHelpTeam I’m keen to know why, as a Diamond tier customer, I have not yet received my invite email.
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Fiona Walker
(@FionaCW123) reported
@becks_sim @SkyUK I'm a diamond customer and I still can't order despite pre-registering
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Chloe Wright
(@Chloesue90) reported
@SkyUK Would be good if you’d actually get an email to order. Platinum customer here 😒
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paul macready
(@duklaprm) reported
@SkySports How did the bubble burst? They were crap before the international break and still are....what nonsense these experts spout
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Jay Cook
(@jayc253) reported
from
Sheffield, England
@SkyHelpTeam I love the way you all read from a script, just send a engineer to either fix it or take it away.