Sky Outage Report in Chart Sutton, Kent, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chart Sutton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chart Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chart Sutton, Kent, England
The most recent Sky outage reports came from the following cities: Maidstone, Chatham, Sittingbourne, West Malling, Gillingham and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Chatham |
Internet | |
| Maidstone |
Internet | |
| Maidstone |
TV | |
| Sittingbourne |
Internet | |
| Sittingbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chart Sutton, England
Latest outage, problems and issue reports in Chart Sutton and nearby locations:
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam is there another outage affecting the internet in Hadlow today?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@SkyHelpTeam Internet has been down since 6pm last night. Throughout the year, you probably owe us customers a couple of hundred pounds, if not more, for the amount of hours we’re sitting without internet and having to use our data. When are you going to fix this? #sky
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Paige
(@paigeware_) reported
from
Sittingbourne, England
@SkyHelpTeam hi, I have been calling the customer service line since it opened at 8:30, but it's advising the centre is shut. Can you advise if you're phone lines are working?
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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Martin Kiernan
(@emrsa15) reported
from
Gillingham, England
@SkyHelpTeam @MarcSaville Been down for nearly 4 hours now in Medway
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Mark Gould
(@yiddo71) reported
from
Rochester, England
So @SkySports are already building their agenda with “will we be going through the Kane saga again in January” ffs @Arsenal are **** so far but you have a hard on about @SpursOfficial !! #COYS
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Marky 🇿🇼🇬🇷🇬🇧🇪🇺🏳️🌈
(@puzzledzimbo) reported
from
Maidstone, England
Dear @SkyUK I don't want to get a whole new TV, that's simply wasteful. Just give us the simple option of having your product without needing a dish so I can benefit from your service in my block of flats. #MadeOfMagic
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William John Corke
(@Will_Corke13) reported
from
Hadlow, England
@SkyHelpTeam new fifa is out on trail everyone is gassed but great sky wifi keeps dropping for me fix it plz
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
"It can't get any lower for Man Utd, but it has" say all the pundits on Sky. I take issue with this as this shows a total lack of respect for Brentford, saying that they are the lowest of low. The Bees were absolutely awesome today. #BREMUN #SkySports #PremierLeague
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Ashrafullah Khan
(@AshMaidstone) reported
from
Maidstone, England
@SkyHelpTeam Sorry doesn’t help all the time. Be constructive please
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chris
(@chrisburrowsf1) reported
from
Gillingham, England
@SkyUK well You begged me to come back, had my sky puck delivered on Tuesday and had no TV since Friday morning because the acount and the puck can't see each other and your customer teams response "it could take 72 hours to resolve, use sky go" you'll get a refund for 3 days!!
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PCPresenter
(@PcPresenter) reported
from
Maidstone, England
That was NEVER a red card for Dan Neil for #Sunderland v Sheff United. A yellow card at most. It was never a strong enough pull back to warrant it. #skysports #EFLChampionship
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Gill Dixon
(@GillDixon2) reported
from
Gillingham, England
@SkyUK I’m having internet connectivity issues - what is wrong? This has been a bad week.
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Becky Broughton
(@becksbroughton) reported
from
Gillingham, England
@SkyHelpTeam hi you’ve taken £115 from my account despite me not being in a contract with you - your telephone help team will not refund unless I sign up again - is this how you operate ?
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lotoftoast
(@lotoftoast) reported
from
Cranbrook, England
@SkyHelpTeam Same in tn17 been down a hour too
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Nikki Rolfe
(@nikkirolfe) reported
from
Rochester, England
@SkyHelpTeam Hi, any issues reported with broadband in ME2 are of Kent please ? Had issues with dropping out constantly for the last 2 days. Website service checker says no issues with service/devices or router ? Thanks
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@SkyUK Is your app/website having problems as I can’t get past a certain point whilst trying to order my Sky Glass?
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Taylor
(@neilt272) reported
@SkyUK My broadband is back up and running after being without it for 10 days, how do I go about getting compensation for the loss of service? I understand I should be getting £8 for each day I was without it.
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Michael Rumney
(@micrumney1) reported
@SkyHelpTeam the second person was very helpful I wish I could remember his name but he explained everything fully and the issue was resolved thank you.
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Brad Drake
(@braddrake23) reported
@SkyHelpTeam I’m leaving and can’t wait, but how do I get my money back for the the service you haven’t provided over the past month? My internet has dropped off at least 5 times a day. Not really providing a service is it?
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Sab Singh Saroya
(@Sab_LFC) reported
@SkyHelpTeam hi I am having issues in getting through to someone on sky after being prompted to call in. The message tells me wait time is 20mins and then sends me a text message and hangs up
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ben nash🏴
(@bennash02) reported
@SkySports He should be sacked wtf is this
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AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam I have GPRS and intermittent 3G, I rely on WiFi to contact anyone, I need it back up now, this keeps happening. When will service resume, I’m desperate here.
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Calum Stewart
(@GonzoTA4) reported
@RoyalMailHelp @SkyHelpTeam @SkyUK looks like my Sky Q mini box is lost somewhere in Glasgow. As your customer, is there any chance you could fix this?
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Emily
(@ClareeEmily) reported
@SkyHelpTeam Spent an hour trying to contact Sky but continually being hung up on, not even put into a que. We have had 2 engineer visits scheduled that have not gone ahead when they were booked for with no explanation. Been a “customer” a couple weeks & already regretting it!
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tez
(@deuse_x) reported
@andrewrex100 @SkySports Looks like you never seen the video...it's still up on reddit..or are you a pervert as well?
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AD-"z0la25"-CFC🏴
(@ADz0la25CFC) reported
@SkyHelpTeam The link doesn’t work and I can’t make calls without WiFi, when will the issue in TF8 be resolved?