Sky Outage Report in Paddock Wood, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddock Wood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Paddock Wood, Kent, England
The most recent Sky outage reports came from the following cities: Royal Tunbridge Wells, West Malling, Halstead, Crowborough, Maidstone and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Internet | |
| West Malling |
Internet | |
| Halstead |
Wi-fi | |
| West Malling |
Internet | |
| Crowborough |
Internet | |
| West Malling |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam Yes. It’s booked. If you’re going to charge me termination fees when I’m not terminating, I may as well cancel the 18 month contract I’ve agreed to installation for and take my custom to a company that knows what it’s doing.
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Steve Wisdom
(@Awoogatron) reported
from
Snodland, England
@corkyleedsutd @SkyHelpTeam @SimmoWFC83 What do I do when I live on a new development with intermittent 3G signal? Yes you read that right...can’t even get 4g 20 miles from London and can’t even make a phone call unless I’m on the top floor hanging out of the window. #skydown
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Ben Thapa
(@BenThapa82) reported
from
Royal Tunbridge Wells, England
Today’s @SkyHelpTeam issue - I have to ring you because you’ve stolen money out of my account for a cancelled service, and plan to do so again for unreturned equipment when YOU HAVEN’T sent packaging as expressly promised.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam Hello, please can you tell me why on my Sky Q box I can’t watch ‘Flight Attendant’ in SD? I know I don’t have the package to watch in HD but it’s not letting me download to watch in SD? Please help, thank you
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam any idea why the broadband is down in TN4?
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Kate Griffiths
(@katesfxmakeup) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam there seems to be a problem in my area, so you know how long it's going to be down for? Internet has been off since last night. Thanks
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam That they would (for the fifth time) escalate my lack of receipt of my incentive from MARCH, and that my activation and installations were set for Monday and Tuesday. I did AT no point express a desire to terminate - I’m taking Sky with me (at least I was hoping to before this).
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Gaëlle Coyle
(@GaelleRTW) reported
from
Royal Tunbridge Wells, England
@SkyHelpTeam trying to book an engineer visit, online booking not working... now on hold on the phone for 20 minutes. Appalling customer service. Not had access to Sky HD channels for months now. No resolution in sight as can't get to speak to anyone.
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Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam is there another outage affecting the internet in Hadlow today?
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pete
(@shade1964) reported
from
Ditton, England
@SkySports @England Yes too slow and simply not good enough but unfortunately neither is Gareth Southgate !!!
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Sam Bean
(@SamRBean) reported
from
Tonbridge, England
@SkyHelpTeam WiFi has been down for the last few hours. Are there problems in the Tonbridge area? Tried resetting and restarting but nothing
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jamie Ansell
(@jimansell133) reported
from
Tonbridge, England
@SkySports the editing of the golf is awful the score is updated in the bottom right hand corner before we see the putt
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Adam Kirkland
(@ADAMKIRKLANDQX) reported
from
Maidstone, England
@SkyHelpTeam worst internet I’ve ever had!! Cannot even play online, Mini Box not working properly even with a booster!!! Sort it out!!!! Over £70 a month for this awful service!!!!!!!! #Cancelmybroadband
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Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
Hi @SkyHelpTeam - I don’t want to clog up your phone lines again but this is now the fifth time I’m in contact about the same complaint across 3 months. I’m STILL yet to receive my £75 MasterCard as promised: last call was over the weekend where I was told to expect an email...
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Ben Thapa
(@BenThapa82) reported
from
Groombridge, England
@SkyHelpTeam @skytv Wondering if @virginmedia might be able to step in here, and provide a decent service for me in TN1 instead. Always been happy with your service and was sad you weren’t able to cover my London address. 🤞🏽
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam hi sky! Have you got broadband issues in the ME area at all? It’s being VERY temperamental and keeps cutting out. Not ideal when working from hone :(
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zommbunnee
(@Zommbunnee) reported
from
Coxheath, England
@SkyHelpTeam Did this, and spoke to someone at customer services who was very unhelpful....
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susan nelson
(@SusanSwanny) reported
from
Chart Sutton, England
@SkyHelpTeam we have had no internet for over 8 hours and trying to find information on the problem impossible on your website it would be nice if someone would give updates my husband left his mobile number for text updates but nothing not impressed!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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⚒Matt⚒ Ⓜ️
(@MGHAMMERS) reported
Do you remember when we tried that diving **** and our own fans turned on James Tomkins...we hate a ****** diving cheat Ruins the game, but here we have @SkySports bigging it up
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Sam Brogan
(@SamBrogan3) reported
VAR works for TV gives them something to talk about doesn't work for the real fans but works for something to talk about proves how much football is about money 🙄😡 #skysports #WHUAVL #AVFC
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B Robbo
(@Robbo_BB) reported
@SkyHelpTeam hi for some reason we cannot download The Undoing episode 1 keeps saying failed. All other episodes have downloaded. Please help. Thanks.
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Patesmouth
(@patesmouth) reported
@SkyHelpTeam we’re trying to start The Undoing, but are unable to download the first episode in standard definition. I pay far too much for this sub-par service. Please assist.
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{ak}
(@amjster) reported
@SkyHelpTeam 1. Contacting Sky. Just pick which service - click on Sky TV
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Tom Shires
(@tomshires1987) reported
The @skysports score centre app has become utterly useless. Terrible.
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Campy Irons ⚒
(@CampyWHU) reported
@SkySports lads not sure if u realised, 2 games were played today. We talk about VAR every week. We know it ****, talk about the games!
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Rich Houghton*
(@rich_houghton) reported
@skysports #MNF Problem I have is that a penalty is too great a reward for a subjective matter. The penalty incidents you highlight would never have led to goals. Players are being rewarded for next to nothing.
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Ashley Burge
(@Ashburge7) reported
@SkyHelpTeam Are you serious? Just take my number, pass it to a member of the team and ask them to call me, it really isn't hard is it? How is an adviser over the phone able to help me if I can't get through? Absolutely pathetic customer service!
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Stephen
(@Stefan0vich) reported
@SkyUK Do you guys still have the half price offer on for sky cinema? I am a customer. Or is that only for new customers?