Sky Outage in Snodland, Kent, England

@SkyHelpTeam I haven't been able to access my emails for 3 days. I tried to reset my password but it won't let me and tells me to call the help number. When I call the message says ur answering calls in an hour. Ridiculous, I just need access to emails urgently.

@SkyUK so you lock my email without telling me, keeping me hanging on 40 minutes to resolve it and then hung up when I complained. You’ve lost me as a TV customer already and at this rate you’re going to lose me as a broadband customer too. #sky #poorservice

Anyone else's @SkyUK @sky Internet not working. Piss take now wish they fixed things as fast as they demand payments. #Clowns

@SkyHelpTeam Seriously, come on! I'm still waiting for a response. This is very poor.

@SkyKaveh literally one of the worst reporters ever! Amazed at how you’ve kept your job at @SkySports Oh yes wait. By using real ITK accounts while your just a fraud

@SkyUK @SkyHelpTeam we're on to day 3 and still no satellite signal, and still no real assistance from you...

@SkyHelpTeam @SkyUK I've cancelled my direct debit payments. I dare you to come at me for any bloody payments. You're not getting a damn penny until my signal is back up or I at least actually get some real assistance.

@BillyMorrisBoh @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports If the @fooballergay is #CAFC we’ll sing his name because he’s #CAFC and you can find somewhere else to watch your football if that’s a problem. Hope @CAFCofficial ban you for your attitude.

@virginmedia our wifi drips out anything between 4 and 8 times a day. The app always says there are no issues. Getting pretty sick of it now. Looks like going back to @SkyUK is the only way.

@SkyHelpTeam Yup. Got an error code now that says there's a problem with connectivity. It's got to be our router, will reset that

@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

@SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new

@SkyHelpTeam It is still not working

Aahh..no #WeberCup tonight on #SkySports..a let down for many subscribers to the expensive #SkySports service

Defo going to join @Skyuk tomorrow had enough been a customer for over 10 years on top package and had nothing but shit for last 6 months. Told Virgin this they said Sky can offer 350mb fibre I said no good if you can’t connect to it in half your house

@SkyUK terrible customer service today. Glad I am cancelling your TV service

@SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin

@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

@SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine

@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

@SkySports 1 down 3 to go for @premierleague to take over European Football

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@SkySports this is for Jeff Sterling! Why do you never mention CHarlton Athletic. They are on same points as Sunderland. This station is so biased.

@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

@SkySports because even a broken clock is right twice a day. #pundits #akidcouldguessbetter

@Lisbonblade @SkyUK Press the red button and scroll down to the match that you want to watch

@SkyUK absolute joke, been with Sky 30+ years, trying to adjust my viewing package or cancel, just being pushed from pillar to post. Will cancel my direct debit.

So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!

@MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon

@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID

Have that you little ****. Alan Smith, skysports, Michael Oliver. Its not working.

How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!

@SkySports have had a mare again. Might cancel my subscription and just stream all the footie.

@that_tech_thing @SkyUK Ew sky. Such slow speeds

@stripey2121 @snowangelmrsp @SkyHelpTeam Hubby phoned & queried our monthly bill last week. When he threatened to cancel it was remarkably reduced by £31 per month!

@SkyUK light breeze this evening and yet Sky has become almost unwatchable due to constant loss of picture. Its a communal aerial so do I need to contact landlord or Sky as I'm it's moved as it was never this bad.

So far on the customers services/fraud departments I have spoken to today @SkyUK is winning hands down - very prompt and actually sounded like they cared - and because I've been hacked I have spoken to many this morning...

@SkySports @btsport stop giving teams shit kick off times you greedy wankers. One day you'll lose everything because of your greed

@SkyUK installation service is Shit... installation booked for yesterday and then called to say they couldn’t do to so it would be today at 8am... it’s 8:40am and nothing 🤬🤬

Apparently @SkySportsNews @SkySports made a new years resolution and vowed to remain impartial in their reporting and commentary. Therefore would not be biased and have their heads stuck up Liverpool's backside! Unfortunately, they broke the resolution before 1am this morning.

@SkyHelpTeam Asked for help before... can’t get single from the router unless you’re sitting next to it 😫

Well... naff all signal from @O2 and an equally awful signal from @SkyUK broadband... today has been a pants day for technology!

@SkyUK Can you have the movies for one month and how much please for existing customer

@fiveub @SkyUK Have the same problem with BT, the main road is able to get fibre but our side street off from the main road doesn't get it.

@virginmedia Wow, atrocious service with Virgin Media call centre. Chasing after changing a package and a £40 charge being applied despite having been told that won’t happen. Managers available one moment and disappear the next!! @SkyUK is looking like a great option right now

@Ofcom Now done. A company or body I have dealt with have broken the rules and shared my and possibly others telephone number. @SkyUK are good as my providers, but may be one of the insurance companies or one of the price comparison companies are not being secure with their data.

@fiveub @SkyUK @OpenreachHelp Ouch man I bet that sucks for gaming

Ah the old flashing orange light on my @bt_uk broadband router AGAIN! What a crock of shit service... should never have left @SkyHelpTeam #shambles

@WeAreOpenreach @SkyHelpTeam We’ve apparently got a “bridge” issue which is causing huge delays. It’s already been nearly four weeks and we now have been asked to wait another 5 days for an update. Not even a resolution. Such poor service.... were only talking about an IT issue

just re-played #StevenSmith #AustralianBatsman injury video on slow-mo on @SkySports the ball slight hits his left shoulder, then hitting the metal bars on the right side of his hemet before ball bounces and hits the floor other than that the ball DOES NOT touch him #TheAshes

@SkyHelpTeam BUY NOTHING I PROMISE YOU SKY DO NOT GIVE A **** ONCE THEY HAVE TAKLEN YOU RMONEY , CALL CENTRE CITY FROM THAT MOMENT

@SkyHelpTeam LIEING ***** WHY NOT EXPLAIN OPENREACH IS YOUR COMPANY AND THEY **** EVERYONE YOU JUST STEAL THE MONEY

@SkyHelpTeam @SkyUK REMEMBER ALL THERE ADVERTISING RELIES ON OPENREACH WHO WIL LET YOU DOWN

@SkyHelpTeam @SkyUK LIEING ***** PLEASE NEVER DO A HOME MOVE THROUGH THESE *****

@cwlcymro @SkySportsRugby @SkySports It’s law that you have to wait till the player is off the pitch before restarting the game and also England had a HIA change to be made... poor refereeing

@SkySportsNews @SkySports ****** shit league could have come to spurs

@SkyHelpTeam YOU MADE A FATHER LET DOWN HIS SON AND THEN ******* PROMISE NO RESOLUTION YOU ARE ******* OUT OF ORDER AND I ******* FUIMING

@SKYUK LIEING ***** MY NUMBER 24/7 NO MISSED CALLS EVER Hello Mark, Case ref: 1237849565 Thank you for contacting us about your Sky account. We have tried calling you about your complaint but haven't been able to get a hold of you.