Sky Outage in Erith, Greater London, England

@SkyHelpTeam absolute joke of a service, can’t watch tv, can’t browse anything on the web unless I use my mobile data!

@SkyHelpTeam Yup. Got an error code now that says there's a problem with connectivity. It's got to be our router, will reset that

@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

@brizzbrownbaby @SkyUK IIRC when the prices go up you have a set time in which you can cancel...got to be the bill payer though.

@SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new

@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

@SkyHelpTeam It is still not working

Aahh..no #WeberCup tonight on #SkySports..a let down for many subscribers to the expensive #SkySports service

Defo going to join @Skyuk tomorrow had enough been a customer for over 10 years on top package and had nothing but shit for last 6 months. Told Virgin this they said Sky can offer 350mb fibre I said no good if you can’t connect to it in half your house

@SkyUK terrible customer service today. Glad I am cancelling your TV service

@SkyUK pay £160 a month and it loses signal with a bit of rain! Time to change to virgin

@SkyUK I’m gonna cancel sky. And I’m gonna spend the next 6 months begging friends & family to go virgin. The service is embarrassing

@SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

@PeabodyLDN really need to sort out our @SkyUK dish.. two weeks of no signal is really *************** now.. was told it should be sorted by the weekend and still the signal is dropping out all the time. Can't watch @gmb.. really annoying 😤

My @SkyUK Q box has gone down. Emergency services contacted.

Can’t believe i’ve watched 40 hours (4 seasons) of Game of Thrones just for @SkyUK to put all of the seasons in sky store except season 8 charging £23.99 per season. My mum being a loyal customer for 11 years rings up to complain and has no resolution proposed whatsoever 😃

@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

@SkyHelpTeam hello, broadbands gone down at RM12 4DQ. Assume its your end as the online test keeps falling over too. Off sick today, really need my Internet or this cold might be the end of me.

@SkyHelpTeam our sky q box refuses to download anything. It just says queuing then stops then queues. Done everything except factory reset. Any help would be great. Oh and our broadband is fine

@SkyHelpTeam I have been trying to get hold of you for a few days by messenger please can you get someone to contact me. Need my Sky q minibox swapped out. It keeps losing signal to main box

Had problems with my Sky Broadband the last 3 days, if I’m honest Sky have the worst broadband there always seems to be a new issue🙃 need to switch ASAP @SkyHelpTeam

@SkyUK terrible customer representative, instead of asking how they could help or explain why they could not help , started to tell me what to do , been a customer with sky for 18 years , just rude and abrupt, will leave sky

@SkySports what the hell is going on recorded #cafc games but end of program was before pens so cant see us win. Wtf!

@SkyHelpTeam just not good enough. And my line still not working! Cheers 👍

Hi @SkySports I actually watched this game so I could teach my son how to swear. Please stop apologising for bad language as it’s helping him. Thanks

@SkyHelpTeam Please can I have a telephone number to SPEAK to someone as the online scenarios do not cover the issue we are having! It shouldn’t be this difficult!

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@GMixture @SkySports Awful challenge

@SkySportsPL @SkySports ok you can now take the commentators mouths off of Klopps ****, you biased bunch of nonces. Fk me never heard such one sided commentary. Bent ref helped get the FA their wish.

@SkyHelpTeam I missed around 5 or so minutes of the race. However this isn't the first time my sky q silver box has done this and have asked Sky before if there are any software updates due or issues that have been acknowledged

@AmAnVaJa @SkySports If it's not on Sky, it never happened!

I have never seen those 2 black presenters before. this was tactical by @SkySports

@SkyHelpTeam why can’t you publish a telephone number that is actually easy to find on your website. Had broadband issues at home for three days but because I can’t use the internet I need to speak on Thor phone

Why are the @SkyUK Q routers so poor, in the room right next to the router cupboard and signals awful 😭😭😭

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@SpursOfficial @ChampionsLeague @premierleague @afcbournemouth @SkySports Bet it’s 7.45pm or something stupid like that

@SkyHelpTeam any chance of your mailing list ever understanding that I don’t have kids, will never have kids, and therefore never need emails about the kids app, kids features on Sky q or kids tv. I don’t even subscribe to the kids channels so you do know this.

I like how SkySports Watford-Arsenal prematch programme consists of nothing but Jamie Carragher wanking over Liverpool. In his horrible Scouse voice.

@virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

@SkyHelpTeam @wiIlparkinson This is terrible coverage! No one cares about the chat.. same old same old! Waste of money! Show the golf!!!!!!!!!

@SkyHelpTeam I am told they contract out engineers so it's not their fault or problem if they don't do their job! Outrageous!!!!!!

@SkyHelpTeam I hve been a customer 4 20+ years. I had the worst experience of any service provider! RUDE & unhelpful-cancelled my contract!

@virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

@SkyHelpTeam Thank you but we cannot check because I don’t know the details to login because the I am a tenant I am not the owner

@SkyHelpTeam internet down e3

@1kevincampbell @leemarkjudges @SkySports We like a different side away from home, just don’t understand it, there’s always a good away support too!

@LeeMason5 @SkyUK @SkySports Changed to @virginmedia last week mate. Sky don’t give a shit. Not that I was allowed to watch the football anyway you understand, I just pay less for stuff I’m not allowed to watch 👌

You would never know Alan Smith was a former Arsenal player. That’s what impartial commentators are supposed to sound like. Take note Jamie Carragher @SkySports @Carra23 #EVEARS

Just seen this... Problem with all sport at top level that to many old white man voices like this! Comparing a convicted ********** with players getting racially abused. How the ***@ are @SkySports letting this shit get on TV. Not even a debate but an absolute disgrace #jokers

@SkySports this is so poor.

@SkyUK can someone please explain how I pay 32 pounds a month for a connection what hardly ever is strong, miles below promised broadband speeds and has been down for the past day and a half. Absolute joke. Simple as 🙄🙄

@virginmedia hey! If you ever want a service to just turn off and not be able to talk to a rep that's virgin. @StephenNolan @Ofcom @IAmJericho @bt_uk @SkyNews @SkyUK

actual **** @SkyUK , told them i was going homeless and cancelled my contract and heard nothing from them and now suddenly i’m getting texts from debt collecters saying I owe money cause I didnt sent equipment back even though i haven’t lived in the property since November lmao

@SalfordCityFC @Carabao_Cup @LUFC @SkySports Well I never... didn’t see that one coming!

@CharlieN2001 @SkyFootball @SkySports Let's not act like he's done a good job. Whenever he plays a semi decent side, we do shit and lose. We beat the teams we should be beating.

@SkyHelpTeam my SKY has been down all day - SHOCKING!!!

@SkyHelpTeam bruv what's going on with your internet been down for hours, Man like novers just wants to go smash some people on pro clubs

@FleurDeForce @O2 O2 provide the network for Sky so try @SkyUK 😊

@SkyUK You weren't reliable either that is why I changed and your customer service was awful, another reason I left. You'd have to give it away to get me back!

What a shock! Never would have guessed 😑 #SkySports