Sky outages and service status in Erith, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 4 outage signals in the last 24 hours around Erith, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 11, 11:25 AM GMT+1.
- Internet (66%)
- Wi-fi (23%)
- E-mail (5%)
- Total Blackout (4%)
- TV (2%)
- Phone (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Erith, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Erith, England
The most recent Sky outage reports came from the following cities: Southwark, Hackney, Waltham Forest, Welling, Newham, Dagenham, Ilford, Bromley, Walthamstow, Poplar, Romford, Gravesend, Woodford Green, Dartford, and Blackheath.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 14 hours ago |
|
Southwark
|
Wi-fi | 22 hours ago |
|
Hackney
|
Total Blackout | 24 hours ago |
|
Waltham Forest
|
Wi-fi | 24 hours ago |
|
Southwark
|
Wi-fi | 1 day ago |
|
Welling
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
9 recent signals
7 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Matt (@Missives0fASub) reported from Romford, EnglandAnyone else’s Sky Q box claiming that their Sky Broadband box is down despite having five other devices using the broadband without any problems? @SkyHelpTeam
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Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, EnglandJust curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband
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A〽️ar (@Arsene__Knows) reported from Stratford, EnglandAnyone else having Sky broadband issues? @SkyHelpTeam
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Lisa Jenkins (@lisaannejenkins) reported from Hackney, England@SkyHelpTeam Nope....Open Reach just told me 'an on going problem. We are working on it' Not great to be honest...
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West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Romford, England@SkySports gutted West Ham won... Pundits standing around saying we should never have had a penalty. #WHUFC
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Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England@SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.
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Times 2 (@Chu_Times2) reported from Hackney, England@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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alex forsey (@placesIlove) reported from Poplar, England@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
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Kelly 🐧🤘🏴 (@purplepenguin81) reported from Romford, England@SkyHelpTeam Stop it! You don't care! Yr product is faulty. I have tried the steps, phonecalls, new equipment and had people in but it is still rubbish. Used to be excellent but passed 7months has been awful. There is obviously a problem in the area! Stop blaming customers and fix it!
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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Andrew 🇺🇦 (@Bigglesdaf) reported from East Ham, EnglandAfter 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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Martin Le-May (@KingYamel) reported from Romford, England@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
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MG (@arnau99999) reported from Walthamstow, England@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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Sir Joseph69 (@Mraspire) reported from Poplar, England@MailOnline @SkySports Care to show any interest on this subject you lot support ?
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi - our dish is currently ‘hidden’ by scaffolding but we’ve been able to watch recordings, Netflix etc via apps. These have now stopped and says we need satellite signal-won’t be for a few more weeks yet. Is this normal? Is there a max time the apps work w/o signal?
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Ade H (@hodadr) reported from East Ham, England@skytv @SkyUK any reason the satellite signal is down? NYE bad timing for a technical fault! @SkyHelpTeam
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Sarah Martin (@sarahMwasHudson) reported from Bromley, EnglandNothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can
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Greg Dash (@GregLabour) reported from Ilford, England@Mark_BarkingFC @UK_Gj @SkyUK E18 and down here
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ABull (@ABull20151123) reported from East Ham, England@SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Charlotte Murphy (@wheelzonfire) reportedIs there any issues with sky stream @SkyUK ? It keeps freezing and sound going quite a bit the last day or 2.
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C 😈 (@TYAmorim) reported@jwriddle_ @SkySports Ffs why accept? **** Sky bro
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AFC_Murph (@AFC_Murph) reported@femooafc At some point the pendulum has to swing the other way SkySports, TalkSport, and the rage bait online has to get so boring that even the mouth breathers will want something else The first movers on real content will hopefully kill this **** trend once and for all
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nosmh (@nosmh) reportedI still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.
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Joe Wrigley (@spokeninjest) reported@BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports
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sarabia 🍺🇬🇭 (@asilevi06) reported@theMadridZone @SkySports That camavinga second yellow card was he's own foolishness. No need to overturn situation like that. He deliberately let his team down
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.
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Kirsty (@kirstyannex) reported@SkyUK is anyone around that can help, we changed to sky about a week ago and can't seem to get the second puck working. It worked fine until about 2 nights ago. Tried resetting it, tried changing hdmi cables, and a factory reset but nothing. Might go back to virgin
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Nathan Blood (@nattasswfc) reported@SkyCricket @SkySports Would rather have Stokes and Atkinson back in the squad and Key sacked instead. He’s done an awful job.