Sky Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Erith, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, City of London, Newham, Barking, Harringay, Southwark, Waltham Forest, Croydon, Poplar, Islington, Ilford, Enfield Town, Brentwood and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| City of London |
TV | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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mArk of the Covenant
(@markycatton) reported
from
Sutton at Hone, England
Why does your downloadable content change availability on a daily basis @Virgin. Really is poor service and one of the many reasons I won’t move form @SkyUK
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Gareth Millar
(@MrMoosee) reported
from
Bexleyheath, England
@SkyUK can’t call you, because you’ve reduced your call centre can’t message you, because you don’t have live chat, DPD have returned new Sky Q Box because they tried to deliver, I was at work? How can I contact someone and not get stuck in a loop of FAQ’s and automated help?
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Bhav
(@bhaveshpBRP) reported
from
Ilford, England
@SkyHelpTeam my internet has been down for 3 days, no eta on a fix, surely someone know what’s wrong and when it will be fixed
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
Once again @SkyHelpTeam has screwed me over. When I cancelled BT sport in March cos of pandemic they said when I put it back it will be same price. Liars! Trying to charge extra £25 a month iso original £12. 45mins to be told by they dont give a **** @WhichUK @Ofcom
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Pip Perry
(@PipPerry1) reported
from
Sutton at Hone, England
Come on @SkyUK impossible to speak to an actual person & when you do they assure they will help and say I’m just transferring you to confirm & you hold for 27 minutes 4th attempt to sort out my bill since May .. #notgoodenough
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@SkyHelpTeam @skytv I have an engineer here right now fitted sky q and he says my order is wrong and he can’t fit it. £200 and customer for 20 years, 3 week waiting time and I cannot contact anyone for help?? #sky #skyq
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Jamie
(@Jamiecpfc) reported
from
Sutton at Hone, England
@SkyHelpTeam shocking service today from sky. Can’t even speak with someone to resolve. #shambles
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyUK How can I speak with someone, I have 2 issues that can’t be solved online or through Sky app or Sky community Not a vulnerable customer so you won’t put my call through? #complaint #Skyissues #CustomerService
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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Clare Connor
(@ClareLConnor) reported
from
Ilford, England
@SkyHelpTeam Don’t have the option to hold the line sadly. My Sky ID is connected to when I was customer with you 8 years ago so can’t do anything now I’m a new customer again and this month my bill is double what it usually is for no reason. Can you advise how I speak to someone?
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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ANDREW STOKES
(@andrewstokes1) reported
from
Romford, England
@SkyUK no broadband signal in RM1 1af area of Romford why and jump long for
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Clare Nightingale
(@MrsCNightingale) reported
from
Bromley, England
@hughbon @SkyHelpTeam Having the same problem this morning... no way of communicating with @SkyHelpTeam #skyq #byesky
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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oliver chapman
(@ochapman) reported
from
Bromley, England
Hi @skyuk - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks
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Chris Pipe
(@cpipe70) reported
from
Halling, England
@markking147 @SkySports I’ve had the same issues dude ...
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Susan armstrong
(@Susanar02708336) reported
from
Poplar, England
@AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve H-B
(@bigstevehb) reported
@SkyHelpTeam I am tweeting because your operators say despite 30+ people in a geographic location telling you there is a problem they can't escalate it to Open Reach because they are not allowed because your system shows no network fault... Use your bloody common sense!!! #badservice
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Tim Broughton
(@timcbroughton) reported
@SkyHelpTeam @Mister_Latty I have the same problem & have also reported it to sky - I live in Settle too - BD24. I was told it’s my home network, but it clearly isn’t as there are lots of comments on Social media from others with the same issue today! Is it too hard to treat this as a common problem??
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mattsimmo
(@mattsimmo_) reported
@SkyHelpTeam hello, 4G been down most of the day in YO postcode. Any info on this please? Can’t see you’ve tweeted about it. Having to use 3G to send this 😮.
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Debbie Featherbe
(@celine4evauk) reported
@SkyHelpTeam This doesn't help me. Stupidly Sky doesn't allow me to log in without verifying myself, and you can't use a sky email address. Which is all I have.
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James Threlfall
(@JamesWThrelfall) reported
@SkyHelpTeam my parents are self-isolating and have now been without internet since Saturday. They have received no help, no prognosis and have now burned through their mobile data allowances to remain in contact with the outside world. Any chance of some help?
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Steve H-B
(@bigstevehb) reported
@SkyHelpTeam Are you actually reading what I've written... There are now more than 40 of us with problems... What can possibly have made 40 routers break all at once in the same area... It's a bloody network not an on premise issue! #badservice #badcustomerservice
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David ⭐⭐
(@dave2801epic) reported
@SkySports @thehundred Nobody wants to watch this **** so what are you going to do? Stick it on 3 or more channels?
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Sir Johnny OBE
(@Farmer_Boycie) reported
@TerryTransplant @APSnevets @SkySports ******* terrible mate
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Sarah Walker
(@sparklewalker77) reported
@SkyHelpTeam I’d love to but I don’t have time to sit on hold for an hour! Playing fast and loose with the name Sky ‘help’ team aren’t you!
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John Davies
(@jayde1983) reported
@SkyUK @SkyHelpTeam satellite signal gone down for my boxes? Is there an issue?