Sky Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent Sky outage reports came from the following cities: Romford, Wandsworth, Ilford, Harringay, London, Hackney, Southwark, Croydon, Hampstead, City of Westminster, Barking, Waltham Forest, Tower Hamlets, Newham and Erith.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| Wandsworth |
Internet | |
| Ilford |
Wi-fi | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
-
Shameema Yousuf
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
-
Craig Williams
(@CraigWiIIiams) reported
from
Camberwell, England
@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
-
Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
-
Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
-
I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
-
Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
-
Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
-
Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
-
Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Red Cider Heads
(@RedCiderHeads) reported
@SkySports Do me a favour and shut up about it, you’re like a broken record
-
🏄♀️Surfing life's waves! 🇬🇧 🏴
(@p_banes) reported
@SkyHelpTeam Try spam phone calls from Sky, saying there is a internet problem. Just had a call from someone called Alex!
-
Afton Allcock
(@Afton123) reported
@SkyHelpTeam What number do I call? I’ve tried and they keep hanging up as they said there isn’t an issue. But there is! I cannot get online on broadband!! I’ve called 5 times now
-
james young
(@YoungJames19) reported
@SkyHelpTeam Just spoke to a advisor who has sorted me out with the deal I was asking for.Very good customer service , very helpful advisor.
-
Hannibal
(@05HannibalWall) reported
@Ralph28244587 @SkySports That’s spot on. Perhaps you are the problem?
-
Akwasi Addae
(@AgyEric) reported
@KenMadridista_ @SkySports @PhilFoden Never 👎 is just hyped from the British media
-
Therese Rea
(@therese_rea) reported
from
Belfast, Northern Ireland
@SkyHelpTeam Hi Sky. My sister received what appears to be a spam call this afternoon regarding "Sky Matienance". She was unable to hear the person on the phone to which he violently cursed down the phone. The number was 02032890219. Just to make you aware.
-
Angelo barbi
(@AngeloOfficial) reported
@SkyHelpTeam Hey guys .being home around hour seems ok not as slow and hasn’t dropped yet al keep eye on it and if starts to drop again al let you’s know
-
Zombie Chaser
(@invisigirl01) reported
@SkyHelpTeam The software update seems to have fixed issue..
-
SOMUNA
(@frank_somuna) reported
@SkySports @PhilFoden Nah....if this was pogba we'd never hear the end of it.