Sky Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near East Ham, Greater London, England
The most recent Sky outage reports came from the following cities: London, Harringay, Croydon, Hackney, Ilford, Woodford Green, Waltham Forest, City of Westminster, Fulham, City of London, Southwark, Newham, Hammersmith, Romford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Paul
(@thejollylifter) reported
from
Tottenham, England
@SkyHelpTeam It has. And we moved house the day the service was disconnected…
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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ABull
(@ABull20151123) reported
from
East Ham, England
@SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Silka
(@silkskt) reported
from
Camberwell, England
@SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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Dani Minutola 🌈
(@DaniGabrielle94) reported
from
Poplar, England
Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Redfern 🎅🏻
(@redfernadam901) reported
@SkyHelpTeam Well I ain’t happy about this. It will put my bill up to well over £100 a month I’ve been a loyal customer since 2013 it’s supposed to be better deals for customer loyalty. I’m in two minds weather to terminate my contract.
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Brodie Trotter🍋
(@BrodieTrotter3) reported
@Hampus79446544 @SkySports I never said he was guilty I’m saying that it’s likely something was said
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Miss A
(@JackTheHat11) reported
So. Now the third time of me waiting at my daughters for @BTOpenreach1 and @SkyUK to get an engineer to hook up her broadband. It better be third time lucky! They’ve 45 mins. Pretty poor so far.
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Angela Baker
(@AngelaBaker72) reported
@SkyHelpTeam Can I get a contact number or email address for my over charged bill .. it’s impossible any other way unless your a new customer and you want ther custom ....
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David Střelec
(@scheeza) reported
@callum010101 @SkySports I was personally at Old Trafford few times and im fan of United 25 years, i dont see anything wrong to support team from other country, if it Slavia vs Rangers, i will support Slavia, if it Slavia vs United i will support United every day in the week
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CJB
(@CBoggust) reported
@SkyHelpTeam hi. Have been trying for the last week to look into upgrading my broadband package. I am a sky customer. Using the app and the online version it continually says there are technical difficulties. Can’t get through on chat and don’t want to wait on the phone for ages.
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Paul Bates 💙
(@pauljohnbates) reported
@SkySports Good plan. Why not let anyone who can afford it pay to get vaccinated sooner. Poor people can wait their turn.
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Hmm...
(@eph3meral_eyes) reported
@SkyHelpTeam @SkyUK I was meant to have broadband installed/activated today and you have let me down. Been told I will have to wait until end of next week for a resolution. Your team even told me to contact Open Reach directly... Really frustrating as I can't work from home now.
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Charlotte
(@CharlotteJade06) reported
@SkyHelpTeam my sky internet has been down since Sunday evening. Any idea whats going on? I think there's problems in the area but just wanted to know how long it's gonna take to be fixed please?
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The Political Ape 🇬🇧 #EndLockdown #RuleBritannia
(@king_simian) reported
@SkySports NO NO NO NO!!!! They'll never allow us to get back to normal if we give in to this now, i hope people realise this is an underhand trick by @OliverDowden to keep us all under control!!!