Sky Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent Sky outage reports came from the following cities: Harringay, Hammersmith, Hackney, London, Southwark, Barnet, City of Westminster, Paddington, Croydon, Catford, Waltham Forest, City of London, Orpington, Enfield Town and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Harringay |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
||
| London |
Wi-fi | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyUK your new screen design is awful. Its confusing and long winded with no thought for people who are visually impaired.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
@SkyUK No satellite signal as of 6am I this morning and we’ve gotta wait 11 days for an engineer to come & fix the problem ?!! - wasn’t expecting that !
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Tom Brown
(@TommBrownn) reported
from
Wandsworth, England
@SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Monk
(@MickiNonk) reported
@SkyHelpTeam Hi, are there any issues with BB in the LE8 4 area? Our speed is it 3-4mps and has been like this on and off for weeks now. I pay for a lot more than this speed! Thanks
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Ewan
(@ewanb1992) reported
@SkyHelpTeam can't get through to customer services. Want to find out when my broadband contract expires. Can't view my bill online either are you able to help please?
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lynn currie
(@sofiacharlie) reported
@SkyHelpTeam Just cant phone out on my mobile but seen that the services are down
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Paul Young
(@DancWitDaDevil) reported
@SkyHelpTeam just had a very friendly engineer help fit my SkyQ box. But he came with a mini box too which we weren't expecting. He has taken it back, but I can't get through on the phone to cancel/remove it from my package
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P.H.
(@phand00) reported
@SkyHelpTeam @SkyHelpTeam hello!!! Can anyone help here????
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Juddy19x
(@Juddy19X) reported
Yo folks apologies something majorly wrong this week feels like the broadband gods aren’t looking down on me Going to try get through to @SkyHelpTeam to fix the issue ASAP ! Stream back up as soon as issue is fixed !
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Mr.Benn
(@mrbee1979) reported
@SkyHelpTeam I've tried. It tells me to contact you. I contact you. I get told to contact Spotify. Great service!!
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Rebecca
(@polcatr) reported
@SkyHelpTeam Hi we had an engineer out who fixed this within 24 hours. Outstanding customer service - please could I pass on details in a DM to make sure the engineer involved gets thanks too?
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MessiTheChoosenOne
(@MESSIFANCLUB172) reported
@SkySports **** coach nobody cares
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john barnes
(@jbhoo) reported
@SkyHelpTeam why when you call the customer service help line does it tell you to hang up at the end of the recorded message and not give you an option to talk to someone for help. #customerexperience