Sky Outage Report in East Ham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in East Ham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in East Ham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 25: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (59%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near East Ham, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Camden Town, Newham, Poplar, Southwark, Hackney, Dartford, Croydon, Barking, Woodford Green, Enfield Town, Harringay, Mitcham and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near East Ham, England
Latest outage, problems and issue reports in East Ham and nearby locations:
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I've already gone through that test with the Sky person on the phone last week. The phone line is just dead and internet extremely intermittent. They said there is an outage in my localized area and it would be fixed by Friday but I'm still waiting.
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@SkyHelpTeam please can somebody help, my elderly dad has put his pin in for the AJ fight thinking it would tell him the price. It didn't. It automatically purchased it and he still doesn't know how much he has been charged?
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MR DAX
(@HussDax) reported
from
Ilford, England
@rossilampant @VialliChelseaFC @SkySports The way we pressed the other day against Spurs would never happen with CR in the team. Yes he would score goals but at what cost?
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Priscilla john
(@Prissyjoh110) reported
from
East Ham, England
@SkyHelpTeam vulnerable parents have been left without a telephone for two days. They don’t have mobile phones.This is their only link to their family and to make emergency calls.Telephone your CC yesterday, aware -external fault, told it would be sorted today. Hasn’t happened!
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PG
(@PaulGrayburn) reported
from
Romford, England
@scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kathy Robo #BackBoris NO DMS
(@KathyRobinsonPR) reported
@OrrRef @SkyHelpTeam I had the same. Totally ripped me off by putting price up without informing me. Then all they say is you were out of the contract period so end up paying more. Cancelled and will never go back no matter how many deals they offer me.
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Ben Turner
(@benturner101) reported
@SkyHelpTeam hi, can I just ask if there are any known issues with the Mysky app? Mine doesn’t work today, won’t even go to Home Screen. Thanks
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DM
(@LiamDMHunn) reported
@SkyHelpTeam What are the issues in Harrogate please? Internet is intermittently dropping.
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Just an old ***
(@OrrRef) reported
@KathyRobinsonPR @SkyHelpTeam I am the same I will never go back to sky again
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Francesca Bragoli
(@cescabrags) reported
@KatLueth @SkyHelpTeam When I do the online diagnostic first it tells me there’s a problem then it tells me that there are no faults in the area!
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Lucy Jones
(@Lucyjoneslcp) reported
@OpenreachHelp They cannot get through to @TalkTalk however that is irrelevant as we share the same broken telegraph pole which needs fixing regardless of provider. @SkyHelpTeam claim open reach say issues with underground cables, which I can see is not true!
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Natalie Gill
(@Nataliegill_xo) reported
@SkyHelpTeam my Wi-Fi has been down for the last few hours and says there’s an outage in the area and will take a couple hrs to fix but been longer but do u know how long it’ll last as nothing works… in HG1 area
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David
(@zark875) reported
@SkyHelpTeam App wont open. Have removed and re installed but still not working.
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Thomas Barnes
(@Thomas_Barnes_) reported
@SkyHelpTeam Hi is there a service issue in Harrogate, HG2? Thanks
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Juan 💙
(@johnnyquint) reported
@AndPhillips @SkyUK your customer care investment does not match your revenue very poor