Sky Outage Report in Swanley, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Swanley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Swanley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Swanley, Kent, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hackney, City of London, Dagenham, Caterham, Swanley, Bromley, Waltham Forest, Newham, Gravesend, Croydon, Ilford, Poplar and Blackheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Hackney |
Wi-fi | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Swanley, England
Latest outage, problems and issue reports in Swanley and nearby locations:
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Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
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Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling
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david
(@kentsoc) reported
from
Biggin Hill, England
@SkyHelpTeam I really just wanted SkyMobile customer services
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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alex forsey
(@placesIlove) reported
from
Hackney, England
@SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!
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Johanna
(@smileyblonde43) reported
from
Bromley, England
@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Price⚽✈
(@NicktheSaddler) reported
from
West Bromwich, England
Perhaps you could give us a plug on @SkySports I'm trying to drum up interest @WFCOfficial to help the club in its hour of need!
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Alice Elizabeth
(@AliceTharme) reported
@SkyHelpTeam I need to return my sky boxes after moving house but the boxes were never sent to my old address. Now that I have moved home, can you please send them to my new address?
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Russell Jones
(@RussJonesWrites) reported
@SkyUK do you have online live assistance? You've doubled my broadband bill after 1 month of signing up, and only have a paid number to call for help
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Peter Thompson
(@gingerninja7) reported
@SkyHelpTeam @OpenreachHelp The worst customer service experience of my life. I have been a sky customer for over ten years - I have paid you thousands of pounds in fees - but a simple broadband switch had been completely messed up. What are you going to do about it? And I don’t want hollow empathy!
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Kevin Harvey
(@KevAceHarve) reported
@SkySports The commentators were awful last night. Offered little analysis on the game. Took several minutes to raise the point of a concussion sub. Here’s an idea... run an x-factor style competition to find some new blood. Stop using the same dinosaurs and washed-up players.
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Guy Clifton Watson
(@guycwatson67) reported
@SkyUK ENTERING DAY 8 WITH NO INTERNET OR LANDLINE IN BRISTOL BS9 ... I don’t have the words to express the inconvenience this is causing working from home ... never mind the loss of multiple services I pay for and need
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Kieran🦁
(@MrKieranBurcham) reported
@SkyHelpTeam hi, I've just received the reminder for my install in a few days and it says that your technicians are only doing external work. I've never had sky in my life so don't know how it works, I don't think there's anywhere in our living room where the box could plug in?🤔
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Emma
(@Devil_Moo) reported
@SkyHelpTeam My broadband is down. Are there any known faults in the Watford Area? I’m working from home and can’t do anything until this is resolved.
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tomsely
(@abiratoEFC) reported
@chriswatson187 @SkySports Thought Wolves should’ve got pen ,clear shove in the back ,only showed it once ,never brought it up after that ,been red shite ,replayed again again aaaaaaaaaaaaagain
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Drew
(@DrewJLindsay) reported
When your @SkyUK landline (which you haven't given the number to anyone) gets called by a cold caller saying that a 201 Rest status code means my internet service is getting shut down. 201 Rest code (Created) is something I do for a living... I then get called an *******