Sky Outage Report in Hartley, Kent, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hartley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hartley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
TV (46%)
-
Internet (35%)
-
Wi-fi (9%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Hartley, Kent, England
The most recent Sky outage reports came from the following cities: London, Woolwich, East Ham, Maidstone, Barking, Chatham, Upminster, Gillingham, Dagenham, Rochester, Aylesford, South Ockendon, South Benfleet, Sevenoaks and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| Woolwich |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hartley, England
Latest outage, problems and issue reports in Hartley and nearby locations:
-
Terry
(@tgloughnane) reported
from
Gravesend, England
Who else thinks that @SkyUK are using Covid as an excuse to not talk to people and allow customer service to get even worse?
-
Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
-
CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
-
Slarty Claus
(@Slarty247) reported
from
Weavering, England
Is it normal @SkyHelpTeam to send text messages to your customers at 01:30am telling them their service is about to be cut off and asking for their bank details? 🤔
-
Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
-
#GSBOUT Adam Cooper
(@adamcooperwhu) reported
from
East Tilbury, England
@rushymanondrums @SkySports Aside of your strange and inaccurate breakdown of the games events, West Ham Utd won ugly last night. Something teams pushing for European football have to do and something Bielsa’s Leeds will never do as they are far too naive. Running around like maniacs isn’t always effective
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam my internet is still intermittently not working right. I waited on hold for 45 min this week, when I finally got through I got cut off after 5 min and the lady never even called me back! Your customer service is very poor. 😡
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I’m sorry but your customer service is terrible. Surly making your customers wait over 20 min as a minimum each time they need to speak to someone is not right! Why can’t you invest in more staff to cut wait times? You charge people enough for your services.
-
sharman
(@Irontugboatcity) reported
from
Crayford, England
@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
-
Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
-
Hannah
(@hannahdenise91) reported
from
Sutton at Hone, England
Moved in over a week ago and @SkyUK say it’s still going to be another 7-10 working days before we get wifi- shocking service as new customers who are now having to spend a fortune hot spotting data working from home. Calling @virginmedia today.
-
karen hebden
(@actingtechnique) reported
from
Rochester, England
@SkyUK @SkyHelpTeam our broadband is down in Strood, Medway. Online teaching and lessons from home. Need it back up ASAP please!
-
Michael Roots
(@MichaelJRoots) reported
from
Hadlow, England
@SkyHelpTeam Am having problems with the router connecting to the internet.
-
Clara Morrish
(@ClaraMorrish) reported
from
Bexleyheath, England
@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam trying to cancel subscription but it’s impossible, 40 mins on hold, chat is busy and can’t email please advise
-
HeyYouItsCorrie
(@HeyYouItsCorrie) reported
from
Rochester, England
@suziqvk @SkyUK Uh oh that sucks 😪
-
TheRealVL
(@therealVL) reported
from
Rochester, England
@SkyUK absoloutly disgusting service. Previous customer explained all i needed was to be reconnected. My phone line is a mess wires hanging out my wall with a socket half broken no broadband no phone and no TV AN JUST BEEN LEFT WTF!
-
Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
-
Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Debbington
(@DebsHLUFC) reported
@SkyHelpTeam I’ve tried similar. I’ll try again but after 3 hours n 1 call answered it’s beyond a joke. If it’s not sorted soon I’ll cancel and stay with talk talk
-
Natalie
(@Mckie_90) reported
@SkyFootball @SkyUK you’ll be getting a phone call to cancel my contract shortly. Apparently you condone employing a bitter bigot who condones violence on opposition players.. absolute embarrassment #SackKrisBoyd
-
LIKWID
(@itstheLIKWID) reported
@SkyHelpTeam hi there, currently no Internet in DD3 after resetting the router twice, our speed has also been incredibly slow for several days now?
-
Scott Waters
(@scottwaters41) reported
@SkyHelpTeam was promised a call back on the 2nd. CR had been raised to fix an issue with me not being able to order Ultrafast Plus. No call. Why?
-
Raffles
(@RafflesCSC) reported
@BigPatsy01 “Sky Sports pundit calls for onfield violence”. This is what @SkySports are promoting by not sanctioning or firing Kris Boyd. He’s openly queried why a man with a broken cheek wasn’t hit in the face. There is no nuance here: @Skygroup are supporting of violence.
-
Shonnie MacKay
(@Shonniebhoy) reported
@chris_sutton73 spends years advocating for action on head injuries. A @SkySports @ScotlandSky pundit asks for footballers to smash a fellow professional in the face to test a mask he wears to protect a double break in his cheekbone. Boyd should never darken our screens again.
-
LIKWID
(@itstheLIKWID) reported
@SkyHelpTeam It was just so strange having lost service with both the phone line and the broadband, didn't give it a thought. Same to yourself, thanks again!
-
LIKWID
(@itstheLIKWID) reported
@SkyHelpTeam I've already gone through various steps. Just returned home and the phone line is also down. No Internet and no telephone.
-
michelle mason
(@michelleamason) reported
@SkyHelpTeam I have logged into their acc and run the connection test (I am not with them).it says theres a problem and to call sky to go through the next steps of sorting it out. they are almost 90 and are unable to crawl around plugging things in and out so can’t you just send an engineer?
-
From Another Place 🎃 🌹
(@StandardLeeb) reported
@SkyHelpTeam I can't see the full link there, but on the Website it doesn't let you downgrade. Are you saying there no text method of customer support (e.g. email, Live Chat or here)? I can't get through via phone. Happy to just cancel my DD if you don't provide this option though?