Sky Outage Report in Otford, Kent, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Otford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Otford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Otford, Kent, England
The most recent Sky outage reports came from the following cities: London, Catford, Southwark, Orpington, Dartford, West Malling, Warlingham, Blackheath, Caterham, Swanley, Sevenoaks, Gravesend, Coldblow, Bexleyheath and Erith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Otford, England
Latest outage, problems and issue reports in Otford and nearby locations:
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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DrHilly
(@DrHilly) reported
from
Otford, England
Asking Kris Boyd if Morelos is fat 😂😂😂😂 comically poor coverage from @SkySports all day.
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BSmith
(@BrendaSmiffy) reported
from
Eltham, England
Why is @SkyHelpTeam Broadband so poor. Every night there is a problem. Dont even bother with WiFi but can’t access Netflix and when I can it buffers. Costs a bomb too. Pony. Need a change.
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Craig Harden
(@Craigtharden) reported
from
Grays, England
If any more sports are cancelled #skysports may have to be suspended as they will have nothing to show. Which then raises the question will #sky credit its subscribers for not being able to offer a service
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQcontactus & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK your WiFi is terrible.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Johanna
(@smileyblonde43) reported
from
Tonbridge, England
@SkyHelpTeam need to speak to someone about cancelling our contract as we are moving out our house at the end of the month. Won’t let me email you, expert chat is closed and when I called it says the wait time is 45minutes. Need to cancel ASAP to meet the 31days notice.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Richard Howle
(@richardhowle) reported
from
Bromley, England
@SkyHelpTeam Ok. This just goes to the help pages on the website, which as I explained before I have already looked at. If the only way to get an email is by making a complaint. I would like to make a complaint about your help pages. Please send me details of how I do that.
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pete
(@shade1964) reported
from
Ditton, England
@SkySports will subscribers be getting a discount on the sports as you are not showing any at the moment it’s not going to go down well if you profit from this terrible situation after all we are paying you for a service which you are unable to provide
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Josh 🏴
(@JoshhhUTC) reported
from
Bromley, England
@SkyUK my internet signal is so bad that I have to use my own data... it’s ridiculous.
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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efe ****
(@justefe2) reported
from
Sutton at Hone, England
SHOUTOUT TO @LQHomesMatter & @SkyUK @SkyHelpTeam can any of you assist in making sure I get a good signal to my SkyQ box because it’s glitching and no one is taking responsibility for fixing the communal dish/aerial. I would love for this to be resolved! #skyq #communaldish #lq
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Michael McBrearty
(@mickmvm) reported
from
Crayford, England
@skyuk Sky bad service,ordered Q box 18 Dec,delivery 16 Feb,8-5 ,waited all day,4.35,2 engineers arrived not interested installing late Sunday,every excuse not to install, phoned 19th Feb said would make new date, no one call back for install to-date. Total rubbish.
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Richard Lines
(@RichLines) reported
from
Sutton at Hone, England
@DCMS @Ofcom what's being done about sky keeping u on hold for over an hour to cancel @SkySports subscriptions. @sky should be made to allow u to give your notice online,not hope u will hang up before they answer.Or as good will gesture,suspend payments for service not providing
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@NickDixonITV @MartinSLewis @SkyHelpTeam That’s my problem. Stop it matt they say... think about yourself they say...
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cecilia
(@Iconoclast70) reported
@SkyHelpTeam And, btw, your "help" section/articles are right up there with chocolate fireguards, in terms of usefulness. Also not good enough that only some problems can be dealt with on weekends.
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Cometman55
(@cometman55) reported
@SkySports It's time for ATP to understand Kyrgios, call it if you like a disability, should instruct umpires not to penalize him so quick ,he's good for the game, it's his way of venting, try to understand he can't control it, help him out, allow him to yap.
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Cecilia
(@Iconoclast70) reported
@SkyHelpTeam Thanks. Finally got through. No help available at weekends. I've had no broadband for two days. *If* I'm lucky I might get some help bu Tuesday. Seriously awful "service".
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Kiyle
(@KiyleF) reported
@SkyUK your mobile service is shocking and you need to stop lying to people, "strong 4g" where I use it and yet I have 800Gb in my piggybank because I cannot use it #poorcustomerservice #skymobile
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Stewart Rogers
(@Stewart66576871) reported
@SkyHelpTeam Who does then? Or is it all just guess work? This has been an absolute shambles across the board. The link says the page cannot be found but don't worry seeing as you have been as much help as a chocolate teapot!
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.Dear Aunty
(@dearaunty) reported
@anthonyzenkus @SlashWilko No one fails then, ever? Everybody budgets properly, cooks well, lives within means, shops carefully,never chooses SkySports over new laptop for the kids homework.....never happens, right? Or maybe the system is there as a safety net, not a lifestyle choice?
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Scorpio Rising
(@kevbruce1903) reported
@SkyHelpTeam Yip, same results continuously when trying to run the test via your link above on my 4G connection (which works perfectly and can connect to everything without issue)
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George
(@georgesbarnes) reported
from
Hove, England
@SkyHelpTeam sky sports cricket channel not working on my sky go, do you know why?
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Mags
(@Magamus2020) reported
@Habs19671 @SkySports Considering you can count in one hand how many he's played since coming back from an accident in which it looked like he might never play again and made the cut in the masters. Prior to that, he wasn't long after winning his 15th major. 15, think about that.
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Chris Sharpe
(@sharpebirder) reported
@SkyHelpTeam Have done. But have to work in earnest tomorrow, with crucial online meetings coming up. Poor telecomms are a real frustration in Breckland, so would appreciate a speedy solution, thank you!