Sky Outage Report in Hockley, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hockley, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, Basildon, Rayleigh, South Benfleet, Rochford, Billericay, Maldon and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Basildon |
Internet | |
| Rayleigh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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Darren
(@howiesway) reported
from
Chelmsford, England
@SkyHelpTeam if overhead fibre has been installed in my street how do I get it to my house to be used with Sky Broadband? My standard Sky Broadband is very slow and hoping fibre to my house will make the difference.
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Darren
(@howiesway) reported
from
Chelmsford, England
@SkyUK have had calls in the last 2 days claiming to be Sky telling me I have a problem with my internet speed and need my details. As soon as I questioned them they hung up.. I am assuming this is a scam..
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Wendy Hall
(@Wendyjhall) reported
from
Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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glenn broadmore
(@glennspurs1968) reported
from
Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Madasahatter29
(@MartinEcott1) reported
from
Great Baddow, England
@JeffStelling Soccer Saturday will never be the same if u go and neither will Saturday afternoons when I'm not at Kenilworth Road. I'd switch to BT sport and seriously consider my @SkySports subscription
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Haccou
(@FredHac) reported
@SkySports You are as bad as Hitler
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Gaz
(@lofcfan) reported
@SkySports #BREWAT I see the coverage has been dialled back down to unwatchable for non HD subscribers. There are better quality streams available for free. Sky sports need to clean up their act.
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Peter Attfield
(@peter_attfield) reported
@SkyHelpTeam Very poor customer service! I won’t be wasting my time. I’ll just cancel my contract and go elsewhere! Useless!
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Total Football Center
(@totalfc_) reported
(@SkySports) 🚨 Didi Hamann on #UCL draw: "Of course it would be nice to see #PSG against #BayernMunich again, but I don't think PSG can pose a threat to them as long as they play up front with Messi, Mbappe and Neymar. The three of them will play, but it doesn't work."
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Matt
(@Matt_Labrum) reported
7 years with @SkyUK but customer loyalty is obviously not high on there agenda. Prices keep getting put up and no longer able to do a deal to compete. Off to BT
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James
(@JE1899) reported
I hate UK Sky Sports so much. Since they acquired Bundesliga rights, I’ve seen NOTHING from them (expect Bayern-BVB). I’m trying to see this Dorsch goal from a nicer angle and there’s NOTHING ANYWHERE. **** you @SkySports
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JasonCSH
(@jasonh9566) reported
@SkyHelpTeam how can I speak to customer services about a renewal? The website and virtual assistant is completely unhelpful.
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Kedece
(@sandrainglis_xx) reported
@SkyHelpTeam My Broadband is really unstable today. Is there a adult or is it my hub. No fault showing when test is run on the app.
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madison tierney
(@mads_tierney) reported
@SkyHelpTeam are you still having issues with mobile? Mine, my partners and nans phone are t really working sending/receiving texts, calls.. 4g not connecting , etc . Been this way past few days
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Lee Mallinson
(@LeeMall83) reported
Never ever put #TheMosconiCup on at Ally Pally again thanks to this crowd and their annoying catcalling whenever an extension is called. They are making me wish next year's event is during a lockdown @MatchroomPool @SkySports @BarryHearn