Sky Outage Report in Hockley, Essex, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hockley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hockley, Essex, England
The most recent Sky outage reports came from the following cities: Chelmsford, South Benfleet, Basildon, Billericay, Southend-on-Sea, Wickford, Southminster, Maldon, Rayleigh, Stanford-le-Hope, Rochford, Sheerness and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
TV | |
| South Benfleet |
Internet | |
| South Benfleet |
Internet | |
| Chelmsford |
Total Blackout | |
| Basildon |
Phone | |
| Billericay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@jameswhyte81 @SkyHelpTeam I know mate online check says no issues in your area but I can’t get TV or WiFi so clearly there is a problem. For what we pay it’s a disgrace to be honest.
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@SkyHelpTeam classic again today having to reboot my broadband and Sky Q boxes. This is a regular occurrence probably 3 times a day. Safe to say I’m not happy and think your service is a shambles really for what people pay in this current climate.
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Simon Cox
(@SCoxy31Real) reported
from
Thundersley, England
@SkyHelpTeam My Sky Q box keeps disconnecting and I keep having to reboot it. I have sky broadband and this service is a shambles
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James Higgs
(@JamesHiggs1990) reported
from
Southend-on-Sea, England
@SkyHelpTeam It has and booked an engineer who has came to fix it but they never came to my house now one is here atm and trying to fix faults but it’s unacceptable speeds
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andy robery
(@ARobery) reported
from
Canvey Island, England
@SkySports box ticking crap
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Fran Carlyon
(@FranCarlyon) reported
from
Hockley, England
@SkyHelpTeam We pay you guys massive amounts of money for a service you now haven’t been able to properly provide for DAYS. How can this be dragging on like this? It’s unacceptable as is your general attitude regarding this issue.
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@chefbrad
(@Chefbradpoker) reported
from
Canvey Island, England
@GNev2 Maybe @SkySports should sack you @GNev2 you are a disgrace all the poor family’s lost people due to Cancer sicko
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Vicky Blackmore
(@Vicky_Blackmor) reported
from
North Fambridge, England
@SkyHelpTeam hi, tried it but didn't help, was still frozen the next time we turned the tv on
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Fran Carlyon
(@FranCarlyon) reported
from
Hockley, England
@SkyHelpTeam hi, my mum in Basildon (SS14) recently had to have openreach out because her internet packed up. Now barely a week later it’s gone again, is there an issue in that area please??
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam It seemed to help initially but this evening, while watching live TV, The One Show, different segments of the show had different lip sync delays. We also had to turn power off again as apps and live TV weren't working at all !!!
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam had Sky glass a couple of months now and have noticed minor and major lip sync, pretty much all the time, it's really annoying and no, I haven't got any sort of connected speaker system. How do I fix this.
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here4thememories 🇬🇧🏴
(@PeterFullman2) reported
from
Canvey Island, England
Ok so this week I’m on call, I’m going to utilise the time to do two things that will take far longer to do than they should. Renew 3 x @leytonorientfc season tickets and cancel @skysports.
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Justin Pywell
(@justinpywell) reported
from
Southend-on-Sea, England
Not sure why the person called Barbara at #skyglass insisted on talking over both me and my mother in law but it's really not the standard a 25 year VIP customer should be getting from @SkyUK hopefully will speak to someone more helpful tomorrow 🤬
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Lee
(@Lee83Con) reported
from
Basildon, England
@tuohy7 @SkyUK 1/2 I have also experienced this, being sold a sky glass tv 📺 knowing my internet speed wouldn’t be compatible and to top it off also sold me 3 Sky Pucks. We had nothing but trouble from day one. When i spoke to customer service they advised me that on the day of purchase
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam can't watch ITV hub at all now, even a power off and on doesn't fix it. The adverts play then I just get a black screen.
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam @Steff2804 Having major problems with ITV Hub freezing on both Glass and Pucks. Screen just goes black
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
@SkySports None of that ****
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Char ✌☮
(@sharlutte94) reported
from
Galleywood, England
@SkyHelpTeam hello, do you still offer the sky free sat service at all?
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Tony Baker
(@essexLADtb27) reported
from
South Woodham Ferrers, England
@LastWordOnSpurs @SkySports Our squad is thinner than the awful tracing paper bog roll used at school as a kid
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Michael Stammers
(@Cover4Let) reported
from
Southend-on-Sea, England
@SkyHelpTeam Hi no I’ve tested everything and reset multiple times but now 2 days with no WiFi. This is obviously a potential issue for work etc - is an engineer the best option?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Green.
(@PaulGreenTPB) reported
from
Whittingham, England
@SkyHelpTeam Tried to download programs to Tablet and Phone, appears to work then at 100 % then error message saying " failed to download. "Checked and other Apps can download fine. I'd there a known issue at the moment
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Mike
(@Gildinio) reported
@SkySports @lionsofficial please can you get the Aussie tv to sort the camera angles/zoom out more?? Far too zoomed in meaning we can’t see the options/wider pitch view… awful viewing!
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for acknowledging the issue. I’ve already contacted the tech team repeatedly, and the experience has been unacceptable. A manager refusing to speak and leaving me on hold for 30+ minutes is not just frustrating — it’s a failure of service.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins. I need urgent resolution today.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a Technical support manager refused to speak and left me on hold for 30+ mins and directed my call to different departments.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam Thanks for responding. I’ve spoken to the broadband tech team daily for over a week. Each time I’m passed between departments, and today a support manager refused to speak and left me on hold for 30+ mins and directing to different departments . I need urgent resolution today.
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Daniel McKinley
(@danielmckinley) reported
@LGoz14 @SkySports Surprised someone hasn’t broken you’re nose talking like that to strangers? Calm yourself down
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.
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Cardiovascular hub
(@VascularHub) reported
@SkyHelpTeam I’m a professional working from home with no internet for over 7 days. I’ve called daily, spoken to multiple departments, and today a technical support manager refused to speak, gave no name, and left me on hold for 30+ minutes. We’ve been Sky customers for 20+ years.