Sky Outage Report in Hockley, Essex, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hockley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hockley, Essex, England
The most recent Sky outage reports came from the following cities: Chelmsford, South Benfleet, Sheerness, Wickford, Southend-on-Sea, Basildon and Billericay.
City | Problem Type | Report Time |
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TV | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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Dan Doherty (@DNAPhysio) reported from Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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ben martin (@BenFluffs81) reported from Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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ben martin (@BenFluffs81) reported from Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
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⚒Shane WHU Slaven #GSBOUT ⚒ (@shaney9ss) reported from Basildon, England
Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.
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Darren (@howiesway) reported from Chelmsford, England
@SkyHelpTeam if overhead fibre has been installed in my street how do I get it to my house to be used with Sky Broadband? My standard Sky Broadband is very slow and hoping fibre to my house will make the difference.
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matt (@briggsym) reported from Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Darren (@howiesway) reported from Chelmsford, England
@SkyUK have had calls in the last 2 days claiming to be Sky telling me I have a problem with my internet speed and need my details. As soon as I questioned them they hung up.. I am assuming this is a scam..
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Madasahatter29 (@MartinEcott1) reported from Great Baddow, England
@JeffStelling Soccer Saturday will never be the same if u go and neither will Saturday afternoons when I'm not at Kenilworth Road. I'd switch to BT sport and seriously consider my @SkySports subscription
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BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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glenn broadmore (@glennspurs1968) reported from Ingatestone, England
@SkySportsPL @SkySports Never a pen, typical Manc biased Ref again, pathetic
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Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Ron Mahoney (@RonMahoney1965) reported from Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Darren Posnack 🏴 (@daz_poz) reported from Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Gammorreon Kennel (@gammorreon) reported from Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Wendy Hall (@Wendyjhall) reported from Corringham, England
Sort it out please @SkyUK No wifi since last Friday, meant to be upgraded to Superfast as WFH. No courtesy calls, keep having to chase. Absolutely unacceptable service. Today first time we had a call back from complaints dept. Engineer investigating tom they say..#BelieveInBetter
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Carts (@SarahC_xx) reported from Billericay, England
@SkyUK hello! Quick question, I had a call from ‘Sky’ earlier saying that my internet connection was slow & could I use my computer so she could guide me through - I’m guessing this is a scam 🙈 she tried again & I said I didn’t have the internet & she didn’t know what to say...
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Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Paul Parker (@paulparker81) reported from Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MickP (@MickP41224247) reported
@SkySportsPL @SkySports Shove that var poor ref as well
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Anthony Hodgson (@anthodgsoncpfc) reported
Why has the @BBCSport lost the Masters csn @SkySports not share some things for people without sky! Is a joke they like to destroy sport like cricket and F1 and now the golf! Let all folks Rich n poor get to see it why do exclusive for!
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BarryLUHG (@BarryLuhg) reported
@SkySportsPL @SkySports Players have been doing this for decades but only now its a problem 💀
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Premium Boxing Tips (@TipsBoxingMoney) reported
@MichaelBensonn @SkySports Sorry for the fans, but **** the uk. Make it in Texas or somewhere with some ***** and a brain cell.
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Tom Haywood (@tomhaywood18) reported
@SkyHelpTeam Obviously I have done that and waited before trying again. Also the problem described in my original message occured when trying to download a league of their own on sky 1. It let me do it after a few tries though.
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MancBasTurd (@mancbasturd) reported
@SkyHelpTeam Engineer booked but agents say it’s an issue for me only, which it clearly isn’t. Please raise to open reach as an outage
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Nathaniel Prentice (@nattyp02) reported
@SkySports No point having one or two very good players and the rest being terrible.
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Somesh Pursnani (@xxSOMESHxx) reported
@SkyHelpTeam Outage description Reported on: 11 Apr 2021 13:09 PM AF-IE-1196655008 - Fibre Broadband Problems in your area. You might not be able to get online due to a problem in the local network. If you have an internet call-based Sky Talk service, you also might not be able to make /
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Maz (@marieca1982) reported
@SkyHelpTeam @mancbasturd How much would an extra box be for a bedroom? You referred me to online help, but this didn’t tell me any answer, could someone possibly contact me and discuss it? Thanks
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ELCAPOWAKE (@ELCAPOWAKE) reported
@Alexi_Cookov @SkySportsPL @SkySports Your talking utter garbage, its a penalty simple as that!