Sky Outage Report in Danbury, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Danbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Danbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Danbury, Essex, England
The most recent Sky outage reports came from the following cities: Braintree, Basildon, Southend-on-Sea, Chelmsford, South Benfleet, Wickford, Billericay, Great Dunmow, Rayleigh and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Danbury, England
Latest outage, problems and issue reports in Danbury and nearby locations:
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Sam Mixture ⚒
(@sammixture) reported
from
Braintree, England
@SkySports Use this table, Relegate villa and Norwich Bring up top 2 from championship As there will be no playoffs no need for a 3rd team to go down This has nothing to do with being a West Ham fan 👀
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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Michaela Hookins
(@kaylaH70) reported
from
Kelvedon, England
@piersmorgan My husband is an engineer for Sky and they somehow see it ok for engineers to go into customers houses to install/service their satellite system when we are not allowed to visit our own families homes. TV is a luxury and not an essential. Shame on you @SkyUK
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Dave Willis
(@daveawillis) reported
from
Marks Tey, England
@SkyHelpTeam do you think it’s acceptable to keep a 89 year waiting on agreed install date and time and don’t turn up! Log in for my dad and change to 20th now ! When 10mins ago 5-6pm !!! Great customer service Not !!!
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⚒Shane WHU Slaven #GSBOUT ⚒
(@shaney9ss) reported
from
Basildon, England
Don't care if we get relegated. Health before wealth. **** off @premierleague and **** off @SkySports. You couldn't give a shit about the players. All you care about is money.
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Sarah Everett
(@MrsEverett37) reported
from
Rayne, England
@SkyHelpTeam please help my sky is not working. The channel guide works the wifi is working but as soon as you select a channel the screen just goes black.
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Johnny Rowland
(@JohnnyRowlands) reported
from
Brentwood, England
@SkyUK your website is 💩 error 288 for the last 20 minutes and I can’t call. Brilliant service 👍🏻
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@virginmedia experiencing the worst customer service I have ever had. Been a customer for 10+ years but not after today @SkyUK will be gaining another customer instead
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LJ
(@ldj71) reported
from
Brentwood, England
@BricklayersN17 @SkySports Yer I had that problem I went to 402 so lost the fake fan noise but couldn’t for the life of me find a way of turning on the Spurs commentary, it was somehow stuck on Man U.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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India Grace Designs
(@IndiaGraceDsgns) reported
I, like me, you struggle with using telephones never, ever, ever get @skyuk they won't let you leave. I just want to leave, they won't let me without a telephone call. I can't call. They don't want to provide a service for no money - I don't want the service this is stupid
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Seán Ruiséil
(@dermolfc) reported
@SkySportsF1 @SkySports It hasn’t got bad overnight, he won multiple world titles in it, he’s just crying cos he’s finished @LewisHamilton
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Karen Horne
(@KarenHorne2) reported
@SkyHelpTeam I don’t need to run a test line. Internet is down all over the village! First thing I did when it went off yesterday was run tests! Just wondered if Sky are “aware” of the problem yet and if we have a possible timescale
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India Grace Designs
(@IndiaGraceDsgns) reported
@SkyUK I need a way to speak to you that doesn't involve telephones. I have major issues with telephones having spent 10 years in a phone room and just can't do it. Your virtual assistant bot is useless. Please give me an email address to use
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Paul Seath
(@PaulSeath) reported
@SkyHelpTeam Can you tell me please if there are problems with Sky internet and phone in the Peterborough PE3 area?
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Michelle
(@chelledog80) reported
@SkyHelpTeam absolutely disgusting! You have restricted my services due to me not returning my kit...even though I have got an email from you in April saying THANKS FOR RETURNING IT!! Your customer services phone line won't put me through to a person until I pay 75!!! WTAF!?
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Tom
(@tommms) reported
@amcbfc @SkySports Talking ****? Few hundred England fans causing trouble…
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Sarah 🌼 & Jasper 🐾
(@madcow42) reported
@SkyHelpTeam Thanks. I don’t really want to leave as it’s a good deal but sadly the signal is unreliable and it’s getting worse, plus you still don’t offer e-sims so I cannot connect a watch to your service.
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Edward Rose
(@eddyrose13) reported
@SkyHelpTeam No connection at all. Router is on but with an orange light. I can see from Twitter that others are having the same issue as well as local shops not being able to accept card/contactless payments etc so I assume it must be fairly widespread.
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Ellen Hayward
(@hayward_ellen) reported
@SkyHelpTeam @SkyUK My broadband has gone down and Sky can’t get an engineer to me for 11 days! I work from home, but it’s ok they won’t charge me for the 11days I’m without internet! They won’t even put some free data on my daughters phone to get her through! 😩 Not Happy! 😞