Sky Outage in Witham, Essex, England

@Holly_bell93 @SkyUK @SkyHelpTeam My broadband works fine, never had an issue with it.... @bt_uk

@SkyHelpTeam Ok found it using the on screen guide but it’s not showing up in the sky app. No real surprise there seeing as you’ve abandoned that piece of shit app. I can’t wait to get rid of Sky TV.

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@KJTweetster @SkyHelpTeam I have the same issue, There’s a car perched on top off the green box on Mersea Road, possibly the cause. #skybroadband

@JonDubbya @SkySports I’ve never subscribed out of principle

@SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

@SkyHelpTeam Only help I need is how to leave sky.!

@SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

@MattKiddle @SkyHelpTeam So annoying ain’t it, whenever I need to speak to them it never happens and I don’t wanna sit on the phone for ages 🙈

@SkyHelpTeam Your online live chat is shocking. Permanently busy.. poor poor feature and service. Just a excuse to get a phone conversation to talk a customer into not cancelling

@SkyHelpTeam online for over 2 hours now seeking help after of shockingly slow broadband. 7mb at one point. Really pleased I left BT to come to you. Justifying the £184 you took from my account this month. “Still connecting..” says everything about you and your customers.

@SkyHelpTeam Thank you for the usual response showing how little you care about this abandoned app. An email has been sent to your “apps team” which I’m sure will be ignored. Hopefully I won’t be a Sky TV customer at all for much longer.

@SkyHelpTeam shocking low broadband speed4mbps.....terrible....

@CamulosAcademy @SkyHelpTeam @BritishBakeOff 🤣🤣🤣 Lol! Poor Prue!

Missing the Bake Off final because my stupid useless Sky tv hasn’t worked since Thursday!! 😩 #GBBOFinal @SkyHelpTeam #SkyQ #rubbish @BritishBakeOff

Moved broadband to @SkyHelpTeam from BT and an inauspicious start - not working, no hub even sent out, distinctly underwhelming phone customer service 🤬

@SkyHelpTeam I’ve given up on your “apps team”. It seems you aren’t a support account any more? All you ever do is fob people off to somebody else. Just tell your apps team to pull their finger out and fix your bloody apps.

@SkyUK @SkyHelpTeam - apologies I asked this question a while ago and now I can’t find the response. What is the easiest way of reviewing my Sky bundle with a view to downgrading. Also I would like to cancel my sky multi-room if possible as we aren’t using it. TIA.

Hey @SkyHelpTeam just had the sales call from 08007590420 - expecting customers to believe it’s @SkyUK when you receive the call and give over your password and mothers maiden name is ridiculously poor business practice.

@SkyHelpTeam @SkyUK Plus the app still routinely loses connection to the sky box whenever you leave the app has to rescan and connect. This issue has been ongoing for nearly 2 years now. I did have an open support case but I think it got closed. I assumed you’d given up on this app.

.@SkyHelpTeam @skyuk seeing as you never even updated the Sky+ app for the iPhone 6/7/8 screen and it has had connectivity issues for nearly 2 years I’m guessing it’s wishful thinking that the app will ever support the X/XS? Is the app dead?

@SkyHelpTeam absolutely disgusted. Have spent the best part of 2 hours over various departments trying to sort an overcharge you have caused and not one person would help have provided a reference number and passed on to different department not happy will be changing suppliers

@SkyHelpTeam Really poor broadband speed today in Chelmsford. Tried switching router on and off. My Sky app lists no issues

@SkyHelpTeam so glad I pay all that money for @sky & have no signal on any of the channels #useless

@SkyHelpTeam as my broadband has been broken for 5days, what the refund policy for loss of service?

@ @SkyHelpTeam customer service is shocking. Been waiting for a call back for an hour now. Been transferred to there text service twice. And still no response. Sort it out!!

@SkyUK customer service is shocking. Been waiting for a call back for an hour now. Been transferred to there text service twice. And still no response. Sort it out!!

@SkyHelpTeam hi guys, my sky Q router keeps disconnecting! Is this a known issue? #sky #skyQ

@Peter_Shilton @SkySports He was very poor for Everton in their last game of the season Peter

@SkyHelpTeam How comes its 27 for newcomers but 34.50 for me as a sky customer, very shocking,been a customer for a while and i pay 26pound for unlimited which cant handle two people streaming netflix

@SkyHelpTeam Whats going on with broadband in last few dats. My ping is 160 and downlaod speed is damn crap

@SkyUK @SkyHelpTeam you are a complete joke! All day waiting for an engineer to be told they are not coming. Never booked but was told twice they were on their way!

I don't want either #Derby or #Villa to go up to tbh... If I have to listen to either the Villa fans or the continual **** fest about #franklampard for the next 12 months on skysports I'll cry. Maybe the thought of Villa going back down tips it for me. Come on Villa!!

@EddieHearn @TheGarden @SkySportsBoxing @DAZN_USA @KatieTaylor @boxingbuatsi @JOSHPBK @SkySports @ChrisAlgieri @CallumSmith23 @TommyCoyle89 @TonyBellew @KuganCassius @Andy_destroyer1 Taylor should be chief support

@SkyUK you really are shit.

@EddieHearn @TheGarden @SkySportsBoxing @DAZN_USA @KatieTaylor @boxingbuatsi @JOSHPBK @SkySports @ChrisAlgieri @CallumSmith23 @TommyCoyle89 @TonyBellew @KuganCassius @Andy_destroyer1 Probably worst card ever put on at the garden

@SkyHelpTeam Aren't you a help team. I asked a question a help team would answer

@SkyHelpTeam No it doesn't I'm afraid. I can't avoid the news for 24hrs+ until you re-run it. I ended up watching the highlights on channel 4 for free. I accept that problems occur but it took an unacceptable amount time to rectify.

@SkyHelpTeam I will let me sort out billing issue first.. will never recommend Sky.