Sky Outage in Witham, Essex, England

@SkyHelpTeam Hi. The issue has been resolved again but not sure how long for..

@DeniseDennyp342 @annispice @SkyUK @KayBurley @SkyNews Burley would never remember that Major prorogued Parliament in 97, that's far too convenient for her to forget

I’m pretty sure that @SkyHelpTeam must be the most useless support account on Twitter. @SkyUK

Hi @SkyHelpTeam I need to contact someone about a really slow connection.

@SkyHelpTeam absolute joke of a service, can’t watch tv, can’t browse anything on the web unless I use my mobile data!

@Holly_bell93 @SkyUK @SkyHelpTeam My broadband works fine, never had an issue with it.... @bt_uk

@SkyHelpTeam Ok found it using the on screen guide but it’s not showing up in the sky app. No real surprise there seeing as you’ve abandoned that piece of shit app. I can’t wait to get rid of Sky TV.

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@KJTweetster @SkyHelpTeam I have the same issue, There’s a car perched on top off the green box on Mersea Road, possibly the cause. #skybroadband

@JonDubbya @SkySports I’ve never subscribed out of principle

@SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

@SkyHelpTeam Only help I need is how to leave sky.!

@SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

@MattKiddle @SkyHelpTeam So annoying ain’t it, whenever I need to speak to them it never happens and I don’t wanna sit on the phone for ages 🙈

@SkyHelpTeam Your online live chat is shocking. Permanently busy.. poor poor feature and service. Just a excuse to get a phone conversation to talk a customer into not cancelling

@SkyHelpTeam online for over 2 hours now seeking help after of shockingly slow broadband. 7mb at one point. Really pleased I left BT to come to you. Justifying the £184 you took from my account this month. “Still connecting..” says everything about you and your customers.

@SkyHelpTeam Thank you for the usual response showing how little you care about this abandoned app. An email has been sent to your “apps team” which I’m sure will be ignored. Hopefully I won’t be a Sky TV customer at all for much longer.

@SkyHelpTeam shocking low broadband speed4mbps.....terrible....

@CamulosAcademy @SkyHelpTeam @BritishBakeOff 🤣🤣🤣 Lol! Poor Prue!

Missing the Bake Off final because my stupid useless Sky tv hasn’t worked since Thursday!! 😩 #GBBOFinal @SkyHelpTeam #SkyQ #rubbish @BritishBakeOff

Moved broadband to @SkyHelpTeam from BT and an inauspicious start - not working, no hub even sent out, distinctly underwhelming phone customer service 🤬

@SkyHelpTeam I’ve given up on your “apps team”. It seems you aren’t a support account any more? All you ever do is fob people off to somebody else. Just tell your apps team to pull their finger out and fix your bloody apps.

@SkyUK @SkyHelpTeam - apologies I asked this question a while ago and now I can’t find the response. What is the easiest way of reviewing my Sky bundle with a view to downgrading. Also I would like to cancel my sky multi-room if possible as we aren’t using it. TIA.

Hey @SkyHelpTeam just had the sales call from 08007590420 - expecting customers to believe it’s @SkyUK when you receive the call and give over your password and mothers maiden name is ridiculously poor business practice.

@SkyHelpTeam @SkyUK Plus the app still routinely loses connection to the sky box whenever you leave the app has to rescan and connect. This issue has been ongoing for nearly 2 years now. I did have an open support case but I think it got closed. I assumed you’d given up on this app.

.@SkyHelpTeam @skyuk seeing as you never even updated the Sky+ app for the iPhone 6/7/8 screen and it has had connectivity issues for nearly 2 years I’m guessing it’s wishful thinking that the app will ever support the X/XS? Is the app dead?

@SkyHelpTeam absolutely disgusted. Have spent the best part of 2 hours over various departments trying to sort an overcharge you have caused and not one person would help have provided a reference number and passed on to different department not happy will be changing suppliers

@SkyHelpTeam Really poor broadband speed today in Chelmsford. Tried switching router on and off. My Sky app lists no issues

@SkyHelpTeam so glad I pay all that money for @sky & have no signal on any of the channels #useless

@SkyHelpTeam as my broadband has been broken for 5days, what the refund policy for loss of service?

@ @SkyHelpTeam customer service is shocking. Been waiting for a call back for an hour now. Been transferred to there text service twice. And still no response. Sort it out!!

@SkyUK customer service is shocking. Been waiting for a call back for an hour now. Been transferred to there text service twice. And still no response. Sort it out!!

@SkyHelpTeam hi guys, my sky Q router keeps disconnecting! Is this a known issue? #sky #skyQ

@Peter_Shilton @SkySports He was very poor for Everton in their last game of the season Peter

@Harvey_1612 @RickSpur @SkySports Poor full backs though

@SkySportsPL @SkySports His fitness let’s him down, fast counter attacking football is how Ole wants to play. He does not want to change.

@SkyHelpTeam My email has been down since 4pm yesterday. Keeps asking me to verify my imap password which I’ve gone several times. Pls advise. Thx

@SkyHelpTeam hi my sky email has stopped working and I need access as I am abroad and all the information on my flights hotel and airport parking are in my email. Help

@SkyHelpTeam This doesn't seem very customer focused...As I am more than happy with the Television service, just desperate to enjoy the fibre experience.

@SkyHelpTeam Thanks for the reply. I was told I couldn't just cancel my broadband then a different person said maybe i could but at a cost of over £100... Considering that I was told when I joined sky on a recorded call that fibre was definitely coming to my address and switch will be easy

@BigDL @SkyHelpTeam @ICOnews I had the same problem and it took ages to resolve

@SkyHelpTeam yeah this whole area is down and out ls13 it’s crazy any idea on a fix

Good Morning @SkyUK I pay £135 per month for the privilege of your services so it would be nice if i could get a signal for my sky Q. I understand that the weather is bad but for the money i pay, i would expect a much better service. Thank you

@SkyHelpTeam your shitty internet is dumb. Keeps crashing and not working. Had to reset the router 4 times and it doesn’t work.