Sky Outage in Witham, Essex, England

@SkyHelpTeam Appreciate your time HW, I know it’s not your fault. But I’m beginning to feel unfairly treated with this poor service.

@SkyHelpTeam Done that before too... just had enough of the poor service I’m receiving on my broadband.

@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog

@Fulhamflutter @SkySports @btsportfootball We've not watched any of todays televised games as we've had enough of VAR, and to be honest, I'm not sure when we'll next bother to put a premier league game on - never thought we'd reach the stage where we'd choose not to watch any of the tv games.

@rayner_sara @SkyUK @SkyHelpTeam We had exactly the same problem when we originally tried to get ours installed years ago. Four 'visits' in total before it was done. Thought they would've sorted it by now...😞

How is Gary Neville allowed to be so biased in his comments. He has just put Spurs down the whole way through. Shocking, shouldn't be allowed. @SkySportsPL @SkySports #Tottenham #Spursvchelsea #Spurschelsea

@simonchateley @SkyHelpTeam Sorry can’t help anymore Si

@simonchateley @SkyHelpTeam Yea I had trouble when we moved had to get fibre to boost signal sorry I can’t help anymore

@SkyHelpTeam text messaging help not working and 30 mins wait by phone. #poorcustomerservice #skynothelp

@SkyHelpTeam Ok but we never used to have to have yet another add on for Ch4 programme. It’s ridiculous.

@SkyHelpTeam A Travel Man episode - downloaded them in the past with no problem

@Natl313 @sky @SkyHelpTeam Thanks Nat. They are useless. We gonna cancel ! X

@SkyHelpTeam Hi. The issue has been resolved again but not sure how long for..

@DeniseDennyp342 @annispice @SkyUK @KayBurley @SkyNews Burley would never remember that Major prorogued Parliament in 97, that's far too convenient for her to forget

I’m pretty sure that @SkyHelpTeam must be the most useless support account on Twitter. @SkyUK

Hi @SkyHelpTeam I need to contact someone about a really slow connection.

@SkyHelpTeam absolute joke of a service, can’t watch tv, can’t browse anything on the web unless I use my mobile data!

@Holly_bell93 @SkyUK @SkyHelpTeam My broadband works fine, never had an issue with it.... @bt_uk

@SkyHelpTeam Ok found it using the on screen guide but it’s not showing up in the sky app. No real surprise there seeing as you’ve abandoned that piece of shit app. I can’t wait to get rid of Sky TV.

@SkyHelpTeam hi, there is a horrible hiss/white noise overlaying the broadcast of SkySpMainEvHD and Skysp Pl HD. All other channels are fine.

@SkyHelpTeam so annoying that there's no point in renewing my Xbox live because your connection sucks and I can't play online!

@SkyUK discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@SkyHelpTeam discovering today and confirmed by William, your employee that it's better to be a new customer at another provider than to remain a loyal idiot with sky after 20 years. The world of media is opening up and this attitude will kill your business in time!

@KJTweetster @SkyHelpTeam I have the same issue, There’s a car perched on top off the green box on Mersea Road, possibly the cause. #skybroadband

@JonDubbya @SkySports I’ve never subscribed out of principle

@SkyUK having been a customer for years,I would expect a better service. I have been without internet for 3 days, told it would be fixed within 3 then 5 days. They repaired a line outside but it’s still not working!!. Now have to wait until next week for an engineer to come!!

@SkyHelpTeam Only help I need is how to leave sky.!

@SkyHelpTeam having trouble with live tv. Image and sound keeps distorting. Been happening a couple weeks now. Checked all connections and everything is good internally. Please help.

@MattKiddle @SkyHelpTeam So annoying ain’t it, whenever I need to speak to them it never happens and I don’t wanna sit on the phone for ages 🙈

@SkyHelpTeam Your online live chat is shocking. Permanently busy.. poor poor feature and service. Just a excuse to get a phone conversation to talk a customer into not cancelling

@SkyHelpTeam online for over 2 hours now seeking help after of shockingly slow broadband. 7mb at one point. Really pleased I left BT to come to you. Justifying the £184 you took from my account this month. “Still connecting..” says everything about you and your customers.

@SkyHelpTeam Thank you for the usual response showing how little you care about this abandoned app. An email has been sent to your “apps team” which I’m sure will be ignored. Hopefully I won’t be a Sky TV customer at all for much longer.

@SkyHelpTeam shocking low broadband speed4mbps.....terrible....

@CamulosAcademy @SkyHelpTeam @BritishBakeOff 🤣🤣🤣 Lol! Poor Prue!

Missing the Bake Off final because my stupid useless Sky tv hasn’t worked since Thursday!! 😩 #GBBOFinal @SkyHelpTeam #SkyQ #rubbish @BritishBakeOff

Moved broadband to @SkyHelpTeam from BT and an inauspicious start - not working, no hub even sent out, distinctly underwhelming phone customer service 🤬

@SkyHelpTeam I’ve given up on your “apps team”. It seems you aren’t a support account any more? All you ever do is fob people off to somebody else. Just tell your apps team to pull their finger out and fix your bloody apps.

@SkyUK @SkyHelpTeam - apologies I asked this question a while ago and now I can’t find the response. What is the easiest way of reviewing my Sky bundle with a view to downgrading. Also I would like to cancel my sky multi-room if possible as we aren’t using it. TIA.

Hey @SkyHelpTeam just had the sales call from 08007590420 - expecting customers to believe it’s @SkyUK when you receive the call and give over your password and mothers maiden name is ridiculously poor business practice.

@SkyHelpTeam @SkyUK Plus the app still routinely loses connection to the sky box whenever you leave the app has to rescan and connect. This issue has been ongoing for nearly 2 years now. I did have an open support case but I think it got closed. I assumed you’d given up on this app.

.@SkyHelpTeam @skyuk seeing as you never even updated the Sky+ app for the iPhone 6/7/8 screen and it has had connectivity issues for nearly 2 years I’m guessing it’s wishful thinking that the app will ever support the X/XS? Is the app dead?

@SkyHelpTeam absolutely disgusted. Have spent the best part of 2 hours over various departments trying to sort an overcharge you have caused and not one person would help have provided a reference number and passed on to different department not happy will be changing suppliers

@SkyHelpTeam Really poor broadband speed today in Chelmsford. Tried switching router on and off. My Sky app lists no issues

@SkyHelpTeam so glad I pay all that money for @sky & have no signal on any of the channels #useless

@SkyHelpTeam as my broadband has been broken for 5days, what the refund policy for loss of service?

@ @SkyHelpTeam customer service is shocking. Been waiting for a call back for an hour now. Been transferred to there text service twice. And still no response. Sort it out!!

@SkyUK customer service is shocking. Been waiting for a call back for an hour now. Been transferred to there text service twice. And still no response. Sort it out!!

@SkyHelpTeam hi guys, my sky Q router keeps disconnecting! Is this a known issue? #sky #skyQ

@Peter_Shilton @SkySports He was very poor for Everton in their last game of the season Peter

@btsportwwe @DreamWWE WTF was that shit bt, seriously stay up to watch the main event and you pull that shit by ending the broadcast early, no even an apology on your side, between that shit and sticking big **** off bt graphics over anything remotely wwe network........i miss skysports

@SkyHelpTeam Constantly having issues with the broadband , it’s slow , it drops out on a regular basis . No matter how often I speak to yourselves and go through the process of checking everything , then being sent a new router , it’s always the same . I’ve just accepted it now

@SkyFootball @SkySports Mourinho masterclass that went wrong,went for 0-0 at 70mins then go for it,unfortunately it was 1 down before 70 and lucky not to be more,then he goes on about dead players ffs be real,its Feb everyone has same problems,Rbl were without 2 top defenders

It's been slow for weeks now! Now I cant get it at all @SkyHelpTeam

@SkyHelpTeam Been at my new place for over a month and broadband keeps dropping. Was told to wait 10 days for new connection to set itself up, but now connection is dropping multiple times a day. Have used your online guides re: wifi / bad connection many times + still nothing

@SkySports I don’t see the problem in the women’s game #THEDEBATE #Rainbowlaces

@Stoneysnapper @SkySports @ChampionsLeague @ScottishFA @UEFA 👍stand corrected, just thought there was a fee to pay to UEFA for it and Scotland never paid it

@Stoneysnapper @SkySports @ChampionsLeague @ScottishFA @UEFA The English teams and league couldn't give a monkey's **** about gate money, 3/4 of them would run at a profit just with TV money....they just tell UEFA to beat it mate....

@SkyUK our internet connection is awful, and has been awful since before Christmas. Isn’t it supposed to be getting better rather than worse

@martin10001 @SkyHelpTeam I left Virgin Media after 8yrs 9 days ago. Because the price just kept increasing all the time. Got Sky in and worst decision ever hasn’t been one day where it’s not worked properly or can’t get online so annoying!