Sky Outage Report in Althorne, Essex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Canvey Island, South Benfleet, Wickford and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Chris Livingston
(@nounsley) reported
from
Hatfield Peverel, England
@SkyHelpTeam any update on today’s dreadful service?
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam As per my previous tweets...that’s not that I asked. I’m asking can you get an actual date to fix this as it’s impacting a key workers job.
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@jeg1972 @SkyHelpTeam Both! Constantly slow (~18% of my speeds prior to Dec 23rd) and daily multiple disconnects.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Are you able to tell of any broadband/fibre outages in CM8 2? No service here anymore.
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam It’s active I am waiting on you to get bt to fix it since Friday
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@steevedrew @SkyHelpTeam It sure does 😔 This is the time I’m grateful I don’t work in CS on Twitter etc. Seeing some of the replies they’re getting are terrible.
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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| Wraith Energy | TBD
(@its_TBD1) reported
@SkyHelpTeam Funny thing is, I didn't even request an engineer, that was the website automatically doing it, Last time an engineer came out they said there wasn't an issue so I'm not expecting much, If anything I would prefer to cancel the engineer, Saves us both time
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Ryan Ricardo Dunkley
(@ryanricardo76) reported
@SkyHelpTeam your customer service is crap, you put my bill and give a number to ring in and when I choose the option to speak to someone it doesn’t work and I get cut off in DM i so wanna leave now 😡😡😡
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Omar
(@gazzane1) reported
@Gazzane @SkyUK Absolutely ridiculous,more then 20 houses & they still ****** only you have a problem #skybroadband
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Sagheer Osman🔰🇵🇸
(@sagheerosman) reported
@BigGwalksalone @SkySports Sky sports must've gotten a big pay off from the glazers, they think we're stupid, you can clearly hear 2 different noises, when arsenal let the ball go out of play,you hear the ironic cheers but over that you hear singing,was like empty stadiums all over again #GlazersOut
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Sian Elin
(@SianElin_PT) reported
@SkyHelpTeam I have never dealt with so many incompetent staff as I have done with Sky!! Do you just read the first word and the last word of a message and skip the middle part?! Why are the basics so difficult for you guys?! #givemestrength
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Nikos_98 🔰🔰 #GlazersOut
(@Nikos9812) reported
@1974VWbus @SkySportsPL well done! 👏🏽 And if I had a Skysports subscription then I to would cancel it! @SkySportsPL take note and #GlazersOut we have had enough of them!
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Anelka
(@Phil_flygerian) reported
@ntaylorellis @SkySports I need to gather my thoughts. Not enough characters on twitter to explain the issues
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john ham
(@johnham56157755) reported
@SkyHelpTeam why connection problems on broadband?
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Amy Oliver.
(@am3s___) reported
@SkyHelpTeam I've now been waiting in an online queue for an hour to speak to am advisor. The automated message I joined said it was a 20min wait. Sort it out Sky, people can't hang around all day.
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@emerald
(@chase43841892) reported
@SkySports They are good but my question is how long would they stay because I never see Thomas as a bad manager