Sky Outage Report in Althorne, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: South Benfleet, Southend-on-Sea, Wickford, Rayleigh and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| Southend-on-Sea |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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paula jones
(@paulajo43876083) reported
from
Hatfield Peverel, England
@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog
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Emma Paradise
(@iamemmaparadise) reported
from
Southend-on-Sea, England
@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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KevRiz
(@ManOnAHog) reported
from
Hockley, England
So, I reordered Sky TV & broadband, it changed over today but still no sky router....phoned up to unleash hell today but spoke to.the sweetest sounding Scottish lady called Audrey who resolved my issue painlessly. I'm a sucker for a Scottish accent. @SkyUK
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JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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Tracey Williams
(@rubyred1959) reported
from
Southend-on-Sea, England
@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Hollywood
(@pholly22) reported
@SkyHelpTeam is there an issue with sky broadband connection in Truro, Cornwall? Mine keeps going off for ten mins or so intermittently. It did it three times during the rugby match yesterday afternoon and then repeated throughout the evening. It’s done it 4 times this morning
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Alan
(@wired2thebrink) reported
@SkyHelpTeam Crashes aa in ots had to be hard reset couple of times in few months vs once with old box. It gets dangerously hot. The wifi from it interferes with router wifi its fine when skyq wifi disabled. Also when wifi on skyq wvery night about 2am or 4am the wifi resets the network
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Celtic Da
(@CelticDa88) reported
Where do #Skysports get off? No pre match. They wouldn’t get away with it down south. If they don’t value the game, let BT take it and do it properly!
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Paul
(@8gzd8k76nM) reported
@legaltweeter2 @SkyHelpTeam It’s almost like the problems you have can’t be resolved on Twitter you lemon
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Laura 🌻🌮
(@laurak871) reported
@SkyHelpTeam any news on the broadband outage which appears to be across most of Norfolk?!
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p0werm3lon
(@p0werm3lon) reported
@SkyHelpTeam my broadband has been constantly going down for the past week, and today it's went down at least 4 times in the past hour, how can i arrange someone to come out and fix this?
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Dan Gee
(@DannyGee73) reported
@SkyUK Awful broadband - always dropping out or not working. What's the deal here?
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Lynda Harrington
(@Lyn_1969) reported
@SkyUK @SkyHelpTeam currently sorting my broadband renewal via text with you...been a customer for 17yrs now. Asked if setup cost can be removed because we already have equipment etc and was told the setup charge is so any discounts and offers can be applied?!! Really???
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Paul
(@8gzd8k76nM) reported
@jackmoon10 @SkyHelpTeam There was no response because you tweeted after 9 you cretin. TV Satellite signal and broadband come on 2 different technologies so for sat signal run through the online steps to try and fix it, if that doesn’t work and you’re signed in you can book a TV engineer
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𝕭𝖑𝖚𝖊
(@l9Blue8l) reported
@SkyHelpTeam @shanethegooner Top tier support that sky 👏