Sky Outage Report in Althorne, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Canvey Island, South Benfleet, Witham, Southend-on-Sea, Rochford, Rayleigh and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island |
TV | |
| South Benfleet |
Wi-fi | |
| Witham |
Phone | |
| Southend-on-Sea |
Internet | |
| South Benfleet |
TV | |
| South Benfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK and sure enough SKY will charge me for a service I’ve not had.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@steevedrew @SkyHelpTeam It sure does 😔 This is the time I’m grateful I don’t work in CS on Twitter etc. Seeing some of the replies they’re getting are terrible.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 didnt people. All transferred me to others who couldn’t or wouldn’t help. Sky personnel lie.
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Kiran Gosu
(@KiranGosu) reported
from
Great Baddow, England
@SkyUK hi, Good Morning. I need some help - I’m moving home and I need Sky broadband at the new place. I’m not a Sky customer currently. I used to be one many years back. When I try registering the portal says I’m already a customer and I’m promoted for Sky I’d which I don’t have
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Dean grace
(@drivergrace) reported
from
Witham, England
@_FootballTheory @SkySports I really don’t understand how they can’t see what the problem was Saturday?
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK maybe someone from SKY will look after this customer?
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Chris Livingston
(@nounsley) reported
from
Hatfield Peverel, England
@SkyHelpTeam any update on today’s dreadful service?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence and downright poor service of SKY is quite unbelievable and acceptable. #poorservice
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Seg Mason - Assistant General Manager
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK your home wifi is sh*t will be leaving as you are failing to provide a service which which I am paying for. Please DM me
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK @SkyHelpTeam Sky help team don’t help. They just send you apologies and leave you to it. #poorservice
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK 6 different people who all transferred me to others who couldn’t or wouldn’t help. Sky personnel lie to customers
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Kelda🥤
(@keldaaa) reported
from
Canvey Island, England
@SkyHelpTeam are there any known issues with sky q today? None of our recordings will play?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gem
(@Nurty222) reported
Can not believe this with everything thats going on turned on sky no signal tryed everything rang @SkyHelpTeam they cannot come out and do anything till the 13th January why should I be paying for something I can not use?
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lauren jade
(@laurenjh_91) reported
@SkyHelpTeam The email says “we’d like to pull out all the stops to get you up and running please call us”. Now you’re telling me to use the website?! You’re a crap company!!!!
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martin wratten
(@martinwratten) reported
@virginmedia The fix has just been moved to 4pm now, this isn't great. @SkyHelpTeam too late to come back??? #MissYou
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François
(@nhanak80) reported
@nowMrsMFL @lehain @SkyHelpTeam Now, this is poor! I hope it gets sorted out quickly.
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Louise Watson
(@louiseread89) reported
@SkyUK someone was meant be contacting me regarding a resolution case but no one has
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Captain 🔱
(@Xwasking) reported
@SkySports Who cares about stats if you don’t win games? The only stat that counts are point on the table and we’re a poor game a away from the relegation zone.
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lauren jade
(@laurenjh_91) reported
@SkyHelpTeam It has no options regarding rebooking my engineer visit! I usually call a number and it takes me straight through to the correct dept but it’s not working. I need internet before Xmas and you’re just making this so much harder 😭
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Amunz_
(@Amunz4) reported
@SkyHelpTeam you have honestly the worst customer services I have ever come across. I do not want to solve my problem online like your computer on the phone keeps telling me, it does not help and you get no where. I need to speak to a real person please
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Danny Abdie
(@Danny_abdie) reported
@1502louise @SkyHelpTeam Thanks for the reply, my wifi box all green. Issue just how slow the wifi is, when I use the wired internet was working fine!
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Stuart Lees
(@stuyboy1) reported
@SkySports 5 games is an absolute disgrace. Spitting on someone is 1 of the worst things you can do. Such a clatty thing to do.