Sky Outage Report in Althorne, Essex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Rayleigh, South Benfleet, Southend-on-Sea, Rochford, Wickford, Maldon, Tiptree and Leigh-on-Sea.
| City | Problem Type | Report Time |
|---|---|---|
 Rayleigh |
Internet | |
| South Benfleet |
TV | |
| Rayleigh |
Internet | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
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Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE
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KevRiz
(@ManOnAHog) reported
from
Hockley, England
So, I reordered Sky TV & broadband, it changed over today but still no sky router....phoned up to unleash hell today but spoke to.the sweetest sounding Scottish lady called Audrey who resolved my issue painlessly. I'm a sucker for a Scottish accent. @SkyUK
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Emma Paradise
(@iamemmaparadise) reported
from
Southend-on-Sea, England
@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Tracey Williams
(@rubyred1959) reported
from
Southend-on-Sea, England
@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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paula jones
(@paulajo43876083) reported
from
Hatfield Peverel, England
@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@Jonathan500000) reported
@SkyUK @SkyHelpTeam Whats The Problem BT23 4XF
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Scott Carnall
(@scottiec21) reported
@SkyHelpTeam Only issue is you see no issues your end so automatically think it’s something our end. In the modern world having 20 devices connected to a router shouldn’t be an issue but this is what you deemed it to be
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GBOR
(@GBOR11879) reported
@jonmikesav8 @SkySports are doing the same already, I wonder had the narrative be the same had he gone to Citeh!!! They just cannot help themselves
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Phil Ashton
(@philashton68) reported
@greenall_dom Why do skysports keep putting this idiot on tv 🙄
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BARRACK Boy (Hattitude)
(@alao_seyi) reported
@omaakatugba City wanted him, but they were used to get him back to United. City is feeling stupid right now.. They want save face. This same guy u are believing told Skysports yesterday that Ronaldo City is a done deal
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Abby T
(@Abbytaubs) reported
@SkyUK we have just had sky installed and the engineer has finished but it is not working. We have been trying for an hour to get through on the phone but it keeps disconnecting. Please can someone urgently help
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Scott Carnall
(@scottiec21) reported
@SkyHelpTeam Which I already did and because my line speed is 40Mb and I had 20 devices connected this is what you deemed to be the problem. Only issue is even being directly connected to the router with a Cat6 cable on the sky q box the other day we struggled to stream full HD from Disney+
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I click on contact us and it either sends you in circles, doing menial tests with no option for extra help when they don't work or tell you to go on sky community. Apparently their customers will help.
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Matthew Smith
(@Topcatsmith) reported
Can someone at @skytv or @SkyHelpTeam contact me please. We’ve been trying to get help in regards to our Sky Q boxes but cannot get through to a human being #customerserviceatitsworst
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Scott Carnall
(@scottiec21) reported
@SteelTaylord @SkyHelpTeam Good luck. I was on hold for 20 mins before speaking with someone on Tuesday and the conversation was over in 5 minutes. Very much felt like they couldn’t be bothered to help