Sky

Sky Outage Report in Althorne, Essex, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Althorne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Althorne, Essex, England 01/14/2026 15:30

January 14: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Althorne, Essex, England

The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, South Benfleet and Rayleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomWickford Internet
United KingdomSouth Benfleet TV
United KingdomSouth Benfleet TV
United KingdomSouth Benfleet TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Althorne, England

Latest outage, problems and issue reports in Althorne and nearby locations:

  • Theresalane1965 Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England

    @SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.

  • RonMahoney1965 Ron Mahoney (@RonMahoney1965) reported from Southend-on-Sea, England

    @SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service

  • briggsym matt (@briggsym) reported from Wickford, England

    @TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!

  • seancalvert1 Sean Calvert (@seancalvert1) reported from Southend-on-Sea, England

    @SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @SkyUK - please ask the Help department to respond to my query

  • nick_lowery Nick Lowery ℹ (@nick_lowery) reported from Wickford, England

    WTF is Souness on now. West Ham should be top 6!!! @SkySports

  • Vince79938535 Vince..Critic (@Vince79938535) reported from Witham, England

    @SkyUK I have not watched or listened to anything thats BBC Related since 1995. And I don't miss it. Wills take the BBC down.

  • Cover4Caravans Richard Burgess (@Cover4Caravans) reported from Southend-on-Sea, England

    Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.

  • pt_seg seg Mason PT (@pt_seg) reported from Southend-on-Sea, England

    @SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.

  • Theresalane1965 Theresa Lane (@Theresalane1965) reported from Ramsden Bellhouse, England

    @SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.

  • gammorreon Gammorreon Kennel (@gammorreon) reported from Althorne, England

    @SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.

  • daz_poz Darren Posnack 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@daz_poz) reported from Southend-on-Sea, England

    @SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.

  • delabole delabole (@delabole) reported from Witham, England

    @SkyHelpTeam every day the sky has a problem with signal even when there is slightest bit of wind and rain .. sort it out sky .. you charge enough !!!

  • mrs_harket BeKind_Charlatan🌱 (@mrs_harket) reported from Rayleigh, England

    @nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry

  • MartinEcott1 Madasahatter29 (@MartinEcott1) reported from Great Baddow, England

    @JeffStelling Soccer Saturday will never be the same if u go and neither will Saturday afternoons when I'm not at Kenilworth Road. I'd switch to BT sport and seriously consider my @SkySports subscription

  • paulajo43876083 paula jones (@paulajo43876083) reported from Hatfield Peverel, England

    @SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog

  • jpsanders71 JonnyS (@jpsanders71) reported from Witham, England

    @SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!

  • edward_beckham Edward Beckham (@edward_beckham) reported from Canvey Island, England

    @SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.

  • DNAPhysio Dan Doherty (@DNAPhysio) reported from Maldon, England

    @SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently

  • MarkEngland_ Mark England (@MarkEngland_) reported from Rochford, England

    @SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_Hanson83 Andy Hanson (@Andy_Hanson83) reported

    @SkySports Never mind what he’d like. Its the 52 thousand Geordies who need putting out their misery that he has inflicted on us!!! #BruceOut #NUFC

  • FionaCW123 Fiona Walker (@FionaCW123) reported

    @becks_sim @SkyUK I'm a diamond customer and I still can't order despite pre-registering

  • chrisotwittor Chris O (@chrisotwittor) reported

    @SkyHelpTeam day 5 of no broadband. Despite calling sky twice and being told it would be fixed by now. I now face another day of calling and listening to fake promises. This is the service given to a customer of 9 years.

  • rachellhoward23 rachel howard (@rachellhoward23) reported

    @SkyHelpTeam ... I've been a sky tv customer for nearly 22 years, pay for everything apart from sport, diamond vip member...upgrade whenever you bring new tech out and still no email to let me buy the new sky glass package.. disappointing

  • rachellhoward23 rachel howard (@rachellhoward23) reported

    @SkyHelpTeam Yes I'm a pre registered diamond customer, the whole system is a shambles, i have already been quoted 2 different prices for the same glass package by sky and both times they assured me that would be the total cost and it wasn't

  • Daz8914 Daz (@Daz8914) reported

    @SkyHelpTeam i keep losing some channels on my Sky Q boxes. Particularly ITV2. Ive tried resetting the boxes but no change. Any help?

  • HenScott Hen (@HenScott) reported

    @SkyHelpTeam There are three other people in the KT6 area reporting issues on this thread. I have followed all your steps and sent photos through. Can we get an update on this issue and what is being done to fix it please? Thanks.

  • HenScott Hen (@HenScott) reported

    @SkyHelpTeam Have done. It says no known issues in my area but clearly that is not correct. Thanks.

  • kp3nut5 Kpnuts (@kp3nut5) reported

    @SkyHelpTeam am really surprised that your more interested in looking after your existing customers, dont you think getting new customers should be top priority. I was a sky customer for 25 years left because I moved and large trees prevented me getting a satellite dish.

  • Jamesrf92 James Fleming (@Jamesrf92) reported

    @SkyHelpTeam Hi Matt, yep brand new sky q on Saturday, worked fine then, yesterday and now today says no satalite signal