Sky Outage Report in Althorne, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, South Benfleet, Canvey Island and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| South Benfleet |
Internet | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
Internet | |
| Wickford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE
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KevRiz
(@ManOnAHog) reported
from
Hockley, England
So, I reordered Sky TV & broadband, it changed over today but still no sky router....phoned up to unleash hell today but spoke to.the sweetest sounding Scottish lady called Audrey who resolved my issue painlessly. I'm a sucker for a Scottish accent. @SkyUK
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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wickfordspurs ........English not British
(@Parklan3y1d) reported
from
Wickford, England
@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Brian Allan
(@Tayport) reported
from
Thundersley, England
@SkySports you did a great job on the last game at the Boleyn. BUT yesterday when Billy Bonds was being introduced WHY oh WHY did you pass it off as a noise in the background really poor and disrespectful
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paula jones
(@paulajo43876083) reported
from
Hatfield Peverel, England
@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog
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JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Emma Paradise
(@iamemmaparadise) reported
from
Southend-on-Sea, England
@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.
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Tracey Williams
(@rubyred1959) reported
from
Southend-on-Sea, England
@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe
(@handzia) reported
@SkyHelpTeam whats going on with your broadband ink# London rn ? Your diagnostic page and app seems down too ? I keep loosing connection !
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SJS
(@StephanieJaneS) reported
@SkyHelpTeam hey the wifi in the AB44 area today has been dropping loads. Is there a known issue tried all the steps suggested. Thanks
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Ben Broomfield
(@BenBroomfield_) reported
@SkyHelpTeam Website keeps showing “The page you're looking for could not be found” for testing broadband etc. Connection keeps dropping/getting throttled. Having to use 4G, even though the router shows no issues.
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Moufers
(@Moufers) reported
@SkyHelpTeam hi, Team Sky. We’ve been having connection issues all afternoon with our broadband. I’ve tried your service status pages and connection checkers but the web pages just give error messages. Do the areas currently experiencing issues include High Wycombe?
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MrsH
(@slhumphreys) reported
@SkyHelpTeam No sky broadband now and has been intermittent all day. Your website to report issue not working either. Please advise as husband needs it for work.
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Cheryl
(@gers_chezza) reported
@coachallan11 I’m the same. It’s doing my head in. They won’t even admit they have a problem! @SkyHelpTeam
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disneyXtom
(@disneyXtom) reported
@SkyHelpTeam any idea on dns issues causing intermittent internet sometimes pages won't load. Tests on your site page doesn't exist. Seems lots of people having issues. I'm in Colchester CO4 postcode
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Mark Wilson
(@MarkWils0n1) reported
@SkyHelpTeam my Sky internet keeps dropping out. Was at my parents house earlier who are also with Sky and they were having the same issue. Everything can still connect to WiFi but there is no internet.
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Helen Colley
(@HelenColley) reported
@SkyHelpTeam @hithisiswes Not it’s not the best way BECAUSE IT’S NOT WORKING EITHER. Stop fobbing us off and get your national problem sorted.
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Daniel Paul
(@Radarbell) reported
@mrnickharris @SkyHelpTeam I’m having the same issues in Ipswich