Sky Outage Report in Althorne, Essex, England

Problems in the last 24 hours in Althorne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Althorne, England

The most recent Sky outage reports came from the following cities: Southend-on-Sea, Rochford, South Benfleet, and Wickford.

City	Problem Type	Report Time
Southend-on-Sea	Internet	8 days ago
Rochford	Internet	9 days ago
Southend-on-Sea	Internet	13 days ago
Southend-on-Sea	TV	14 days ago
South Benfleet	Phone	14 days ago
Southend-on-Sea	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Althorne, England

Latest outage, problems and issue reports in Althorne and nearby locations:

• 
  Seg Lark ( Mason ) (@segmasonagm) reported 59 seconds ago from Southend-on-Sea, England

  @SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this

• 
  Laura (@laurajjcook) reported 3 minutes ago from Thundersley, England

  @JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!

• 
  Tony Maynard (@maynard563) reported 7 minutes ago from Southend-on-Sea, England

  @OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??

• 
  Laura (@laurajjcook) reported 8 minutes ago from Thundersley, England

  @SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.

• 
  Chris Livingston (@nounsley) reported 8 minutes ago from Hatfield Peverel, England

  @SkyHelpTeam any update on today’s dreadful service?

• 
  Sarah Rubinstein (@auntierarah) reported 12 minutes ago from Thundersley, England

  @SkyHelpTeam I work from home and have no Internet pls help!!!

• 
  Mike Mackay (@mikemackay) reported 12 minutes ago from Witham, England

  @steevedrew @SkyHelpTeam It sure does 😔 This is the time I’m grateful I don’t work in CS on Twitter etc. Seeing some of the replies they’re getting are terrible.

• 
  Jess Garty (@JessicaGarty) reported 15 minutes ago from Maldon, England

  @SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.

• 
  Jon Stannard (@JonStannard) reported 15 minutes ago from Southend-on-Sea, England

  @SkyUK have closed my complaint without even speaking to me. What?

• 
  Jon Stannard (@JonStannard) reported 19 minutes ago from Southend-on-Sea, England

  @SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare

• 
  Jon Stannard (@JonStannard) reported 22 minutes ago from Southend-on-Sea, England

  @SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?

• 
  Mike Mackay (@mikemackay) reported 22 minutes ago from Witham, England

  @SkyHelpTeam Are you able to tell of any broadband/fibre outages in CM8 2? No service here anymore.

• 
  Seg Lark ( Mason ) (@segmasonagm) reported 23 minutes ago from Southend-on-Sea, England

  @SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where

• 
  Allan J Watkins (@ChalkwellAl) reported 24 minutes ago from Southend-on-Sea, England

  Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...

• 
  Mike Mackay (@mikemackay) reported 26 minutes ago from Witham, England

  @jeg1972 @SkyHelpTeam Both! Constantly slow (~18% of my speeds prior to Dec 23rd) and daily multiple disconnects.

• 
  Aaron Addison (@aaron_182) reported 27 minutes ago from Witham, England

  @SkyHelpTeam It’s active I am waiting on you to get bt to fix it since Friday

• 
  Stephen Turner (@archaeologyuk1) reported 30 minutes ago from Rayleigh, England

  @SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?

• 
  Jon Stannard (@JonStannard) reported 37 minutes ago from Southend-on-Sea, England

  @SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???

• 
  Aaron Addison (@aaron_182) reported 46 minutes ago from Witham, England

  @SkyHelpTeam As per my previous tweets...that’s not that I asked. I’m asking can you get an actual date to fix this as it’s impacting a key workers job.

• 
  Aaron Addison (@aaron_182) reported 52 minutes ago from Witham, England

  @SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natalie (@xNatx89x) reported 3 minutes ago

  @SkyHelpTeam I’ve done that numerous times and get put on hold for hours on end! Can’t I cancel based on the sky speed guarantee? It’s been this poor for as long as I can remember and now we are all at home more it really is shocking

• 
  Sean O'Connor (@soconnor54786) reported 3 minutes ago

  @SkyHelpTeam - My Bill has doubled for no reason this month, can you help?

• 
  ʀᴇᴜʙᴇɴ ʙᴀʟʟᴀʀᴅ (@RubinoRosario_) reported 3 minutes ago

  @SkyHelpTeam Our internet’s down. Been slow for weeks, but now we have nothing at all... :(

• 
  Philip Cameron Swales Esq. (@philswales) reported 6 minutes ago

  @shirtytrish @SkyHelpTeam Play the ******* game, Sky. Cancel this now. Be better than this.

• 
  Natalie (@xNatx89x) reported 8 minutes ago

  @MattWilson1889 @SkyHelpTeam 💯 they say to ring up and put you on hold for hours on end, I don’t have the time for it, call as a new customer and someone speaks to you straight away until you tell them why you’ve called and get out back on hold again, they’re shocking!

• 
  Natalie Dale (@NatalieJade86) reported 9 minutes ago

  @SkyHelpTeam @SkyUK I can’t get through on the phone, it’s saying you’re having technician issues?

• 
  Nathan Lloyd (@njlloyd90) reported 12 minutes ago

  @SkySports Your new sport scores app update is awful ! Sort it out

• 
  Big mouth (@Bigmout84234732) reported 12 minutes ago

  @xNatx89x @SkyHelpTeam Customer service at virginmedia is brilliant imo. Good luck switching

• 
  John Fowler (@JohnFowler007) reported 15 minutes ago

  @SkySports Haven’t we heard the same thing for around 30yrs? It’ll never change- you can’t brainwash people

• 
  Ian Elliot (@IanRElliot) reported 17 minutes ago

  With BBC offer I think internet companies like @SkyHelpTeam and @bt_uk need to offer a basic lockdown length specific cheap internet package with school work and shopping sites free to use. Help where you can