Sky Outage Report in Althorne, Essex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, South Benfleet and Canvey Island.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
TV | |
| Southend-on-Sea |
Total Blackout | |
| Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| South Benfleet |
Internet | |
| South Benfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Chris Livingston
(@nounsley) reported
from
Hatfield Peverel, England
@SkyHelpTeam any update on today’s dreadful service?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@handzia @SkyHelpTeam Their website is now down too!
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@jeg1972 @SkyHelpTeam Both! Constantly slow (~18% of my speeds prior to Dec 23rd) and daily multiple disconnects.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the incompetence of SKY is unbelievable. I might as well buy the dish and hope it gets a signal. Lied to. Again and again. Promised much! Delivers little.
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Are you able to tell of any broadband/fibre outages in CM8 2? No service here anymore.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@steevedrew @SkyHelpTeam It sure does 😔 This is the time I’m grateful I don’t work in CS on Twitter etc. Seeing some of the replies they’re getting are terrible.
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam It’s active I am waiting on you to get bt to fix it since Friday
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam As per my previous tweets...that’s not that I asked. I’m asking can you get an actual date to fix this as it’s impacting a key workers job.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@david_wfc @SkySports "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Harvs
(@DanHarvey74) reported
from
Rayleigh, England
@JonesyyWFC @SkySports But no, along these lines.. "You know how Watford treat their head coaches, there have been a lot, what do you need to do to stay here longer than most of them?" was the tone & sneakyness of it to someone whose English is very broken!
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I complained to SKY. I’ve had 3 different people email me. The last one suggested I use my sky box to help. That’ll be the SKY box that wasn’t installed today? The incompetence and lack of care is astounding.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rachel jeffs :) ❄️
(@Missracheljeffs) reported
@SkyHelpTeam how long until you fix the issue with download on demand? It been a couple of weeks now and the work around doesn’t work for long if it works at all . I know this is a common issue for non sky broadband users.
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soph v. 885
(@sophb66) reported
@NatWest_Help Great customer service thank you. Perhaps you can teach @SkyHelpTeam how to treat customers? You do this so well, unlike SKY. Oi SKY take note, this is customer service! Not the tatt you provide
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We Are Premier League 🐝🐝🐝
(@Bees1889K) reported
@Apdfcselecao @SkySports The gap was getting bigger, if Checo didn't slow him down and let Max catch up Lewis would have effectively had a free pit stop under the safety car and would have gone into that chaotic final lap on new softs like Max, making it a level playing field
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Michelle Mortimer
(@MortimerMorton1) reported
@SkyUK Upgraded the internet speed - it’s worse than the original lower priced package - keeps cutting out. Extremely poor service round.
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Ames
(@amyscho) reported
@OpenreachHelp But our provider, @SkyHelpTeam are doing nothing to help. False promises, false deadlines. Extremely frustrating and disappointing. Saying it’s all on you to repair and we’ve been priority for getting fixed and still not fixed.
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Jacqui Ann Smith
(@jacquiannsmith) reported
@SkyHelpTeam @SkyHelpTeam my internet down since 12pm 15/12. I work from home. This needs to be sorted asap. BT engineer outside said it was probably him. But ignored me after that. When will it be restored? Need it urgently.
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Samantha Victory
(@SamanthaVictory) reported
20 days since our lines were pulled down in the storm. @OpenreachHelp tell me to contact Sky. @SkyHelpTeam say they can't update us because they don't have any info from Openreach. Can someone actually try to fix this?
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DB77
(@OfficialDB77) reported
Going by what I've seen here and on your forums, there seems to be a number of people with this issue so would be good to find out more and how it gets resolved please @SkyHelpTeam
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bret sleightholme
(@Uncle_Eeyore) reported
@SkyHelpTeam the Apple tv app won't load it's just stuck on the logo please help
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Fran
(@fransmith49) reported
@SkyHelpTeam We are still unable to download anything at all! We’ve tried your fixes, nothing, and we’re paying a lot of money to you! Any chance of a fix for Christmas?