Sky Outage Report in Althorne, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: South Benfleet, Southend-on-Sea, Wickford and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
TV | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| South Benfleet |
TV | |
| South Benfleet |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
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wickfordspurs ........English not British
(@Parklan3y1d) reported
from
Wickford, England
@CallumH53134572 @ajkemp81 @SpursOfficial @WestHamUtd @SkySportsPL @SkySports @SkyFootball @SkySportsMNF @GaryLineker Imagine following West ham and never seen them win anything or get in to Europe
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
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Emma Paradise
(@iamemmaparadise) reported
from
Southend-on-Sea, England
@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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KevRiz
(@ManOnAHog) reported
from
Hockley, England
So, I reordered Sky TV & broadband, it changed over today but still no sky router....phoned up to unleash hell today but spoke to.the sweetest sounding Scottish lady called Audrey who resolved my issue painlessly. I'm a sucker for a Scottish accent. @SkyUK
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Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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paula jones
(@paulajo43876083) reported
from
Hatfield Peverel, England
@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
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Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
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Tracey Williams
(@rubyred1959) reported
from
Southend-on-Sea, England
@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@samconnolly2901) reported
@Lukewphillips07 @Bcfcthomas @SkySports Issue is that the owners (whoever they actually are) have valued the club at over £200m so now nobody in their right mind is going to buy them out. Honestly can only see this going one way
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Daniella
(@DellLitchfield) reported
@SkyHelpTeam are there any known issues in North East Lincolnshire/South Humberside regarding broadband? I keep having to troubleshoot to get my internet back on. Thanks!
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Chris Staddon (Ceredigion)
(@StaddonChris) reported
@SkyHelpTeam hi my disabled neighbour had a sky engineer call, but left without doing any work, just handed him a rescheduling ticket (not filled in) and the number doesn't work. What is the number to arrange his installation?
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Philip Woodlock
(@PhilipWoodlock) reported
@SkyUK really disappointed! Been without 90% of my channels due to a signal fault, having to wait two weeks for an engineer to come have a look but yet I’m expected to pay full price for my package!! What a joke! But it’s ok I can watch sky on my tiny phone, so that makes it ok!
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Alexandra Hanley
(@alexhanleyxox) reported
from
Grimsby, England
@SkyHelpTeam the Internet is shocking lately, always going off. then when I try do the tests online, it says service unavailable. Also LOVE that only one person in the house can use the broadband when it's actually working 'COS ITS THAT SLOW
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Betty Jackson
(@Percythepark) reported
@SkyHelpTeam I do not want to make a complaint I want advice how to lower my bill.
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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Jude moore
(@JudeMoore_) reported
@SkyHelpTeam I don’t want to explore any more robotic options. The broadband is crap and it’s as simple as that. And we will be leaving right away been far to long.
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Alexandra Hanley
(@alexhanleyxox) reported
from
Grimsby, England
@SkyHelpTeam yeah that doesn't work as the option isn't there. this is a regular thing. how do I cancel, I am in a contract, but as I'm barely getting the service I pay for, surely I can leave?
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Lianne Johnson
(@ElleJ35) reported
@SkyUK my parents have now been without a landline for 4 days & are STILL waiting for it to be resolved despite saying that they have no other way of communicating & are waiting on an urgent hospital call!! Really disappointed & unacceptable ‘service’!!