Sky Outage Report in Althorne, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Wickford, South Benfleet and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Wickford |
Internet | |
| South Benfleet |
TV | |
| South Benfleet |
TV | |
| South Benfleet |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam Thus morning we upgraded to sky q. The 2 mini boxes are not working and your customer service number hangs up if you are not vulnerable. Disgusting service as you are quick enough to take my money.
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Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
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matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@SkyHelpTeam The internet keeps dropping out here in Leigh on Sea. Any known issues?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
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Nick Lowery ℹ
(@nick_lowery) reported
from
Wickford, England
WTF is Souness on now. West Ham should be top 6!!! @SkySports
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Vince..Critic
(@Vince79938535) reported
from
Witham, England
@SkyUK I have not watched or listened to anything thats BBC Related since 1995. And I don't miss it. Wills take the BBC down.
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Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
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seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
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Theresa Lane
(@Theresalane1965) reported
from
Ramsden Bellhouse, England
@SkyHelpTeam I had hoped to have my problem sorted yesterday but no still waiting for a call from sky. New sky q in place but no use 😡 very poor service.
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Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
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Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
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delabole
(@delabole) reported
from
Witham, England
@SkyHelpTeam every day the sky has a problem with signal even when there is slightest bit of wind and rain .. sort it out sky .. you charge enough !!!
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BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
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Madasahatter29
(@MartinEcott1) reported
from
Great Baddow, England
@JeffStelling Soccer Saturday will never be the same if u go and neither will Saturday afternoons when I'm not at Kenilworth Road. I'd switch to BT sport and seriously consider my @SkySports subscription
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paula jones
(@paulajo43876083) reported
from
Hatfield Peverel, England
@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog
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JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
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Edward Beckham
(@edward_beckham) reported
from
Canvey Island, England
@SkySports do you need to put this Saturday Social crap on three of your channels? One is enough surely.
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Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
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Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Hanson
(@Andy_Hanson83) reported
@SkySports Never mind what he’d like. Its the 52 thousand Geordies who need putting out their misery that he has inflicted on us!!! #BruceOut #NUFC
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Fiona Walker
(@FionaCW123) reported
@becks_sim @SkyUK I'm a diamond customer and I still can't order despite pre-registering
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Chris O
(@chrisotwittor) reported
@SkyHelpTeam day 5 of no broadband. Despite calling sky twice and being told it would be fixed by now. I now face another day of calling and listening to fake promises. This is the service given to a customer of 9 years.
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rachel howard
(@rachellhoward23) reported
@SkyHelpTeam ... I've been a sky tv customer for nearly 22 years, pay for everything apart from sport, diamond vip member...upgrade whenever you bring new tech out and still no email to let me buy the new sky glass package.. disappointing
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rachel howard
(@rachellhoward23) reported
@SkyHelpTeam Yes I'm a pre registered diamond customer, the whole system is a shambles, i have already been quoted 2 different prices for the same glass package by sky and both times they assured me that would be the total cost and it wasn't
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Daz
(@Daz8914) reported
@SkyHelpTeam i keep losing some channels on my Sky Q boxes. Particularly ITV2. Ive tried resetting the boxes but no change. Any help?
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Hen
(@HenScott) reported
@SkyHelpTeam There are three other people in the KT6 area reporting issues on this thread. I have followed all your steps and sent photos through. Can we get an update on this issue and what is being done to fix it please? Thanks.
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Hen
(@HenScott) reported
@SkyHelpTeam Have done. It says no known issues in my area but clearly that is not correct. Thanks.
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Kpnuts
(@kp3nut5) reported
@SkyHelpTeam am really surprised that your more interested in looking after your existing customers, dont you think getting new customers should be top priority. I was a sky customer for 25 years left because I moved and large trees prevented me getting a satellite dish.
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James Fleming
(@Jamesrf92) reported
@SkyHelpTeam Hi Matt, yep brand new sky q on Saturday, worked fine then, yesterday and now today says no satalite signal