Sky Outage Report in Althorne, Essex, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Wickford, South Benfleet, Southend-on-Sea, Canvey Island and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wickford |
Internet | |
| South Benfleet |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| South Benfleet |
Internet | |
| South Benfleet |
TV | |
| South Benfleet |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
-
BeKind_Charlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
@nick_f1979 @SkyHelpTeam My MiL who chops & changes her plan constantly can change hers online. We’ve had sky coming on 21 years, never questioned anything & we can’t cancel. #angry
-
JonnyS
(@jpsanders71) reported
from
Witham, England
@SkySports Whatever the true reason I would think a pretty large proportion of the population will see completing the season as only being about money. If they go ahead it may solve a short term cash problem but their reputation will be f*#ked. Cancel the season now!
-
Richard Burgess
(@Cover4Caravans) reported
from
Southend-on-Sea, England
Funny how if you want to remove a package you have to ring @SkyUK and you can’t do it online. That’s creating a barrier for a customer when it could easily be done online.
-
seg Mason PT
(@pt_seg) reported
from
Southend-on-Sea, England
@SkyUK our internet has been down for 3 days. We have turned it on & off pressed rest & still nothing. What are you going to do about it. We are paying for a service. What are you going to do.
-
KevRiz
(@ManOnAHog) reported
from
Hockley, England
So, I reordered Sky TV & broadband, it changed over today but still no sky router....phoned up to unleash hell today but spoke to.the sweetest sounding Scottish lady called Audrey who resolved my issue painlessly. I'm a sucker for a Scottish accent. @SkyUK
-
Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
@SkyUK terrible service from your complaint team ref 1232855146 just had an email to say it’s been resolved.I don’t think so,far from it. New iphone @AppleSupport delivered faulty and a two week wait to get a new one #dontbelieveinbetter #shouldhavestuckwithEE
-
Mark England
(@MarkEngland_) reported
from
Rochford, England
@SkyHelpTeam Wish I could get a good deal for 2x Mini boxes! Been a loyal Sky customer for donkeys years now, as have the rest of my family.
-
Darren Kerner
(@Darrensparky) reported
from
Southend-on-Sea, England
@SkyUK . Internet and phone line not working properly since installed on 9th December. 5 open reach engineers on 3 separate appointments to find the fault. No communications. Then you insult me by offering me £16 in compensation. This is poor Sky
-
Tracey Williams
(@rubyred1959) reported
from
Southend-on-Sea, England
@SkyUK Unless you are a long standing customer that pays over £100 per month, and the box is crap 🤬
-
Lad In His Thirties
(@LIHT80) reported
from
Wickford, England
@SkyUK internet that I pay for and my package in general is shit! I am contacting @virginmedia tomorrow putting sky. Shocking. Just everything about
-
Kerry Louise Page
(@curvychorister) reported
from
Southend-on-Sea, England
Great to see the fantastic service from Sky customer complaints team.. no reply to an email sent by them on the 29/7 asking me to contact them regarding complaint #dontbeliveinbetterservice @SkyUK
-
Ron Mahoney
(@RonMahoney1965) reported
from
Southend-on-Sea, England
@SkyUK 2 hour wait on the phone to cancel down a subscription, but if you want to UPGRADE you can do it online, on the app or on your box. Why don't you make it easier for people out of contract to make changes at this difficult time, appalling customer service
-
Darren Posnack 🏴
(@daz_poz) reported
from
Southend-on-Sea, England
@SkyHelpTeam absolutely fed up with Sky now. 3 days constantly trying to pause my sports & it never goes through online. Telling me to try a phone number that doesn’t work. If I get billed the full amount (including more price rises) next month I’ll cancel my whole subscription.
-
Dan Doherty
(@DNAPhysio) reported
from
Maldon, England
@SkyHelpTeam I'm an NHS keyworker. I have broadband issues that I cannot address online yet there appears to be no way to speak to anyone - please advise urgently
-
Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@SkyHelpTeam Hi team since my new sky box has been fitted 2 weeks ago I have picture interference and it is taking forever to down load a programme from catchup please can you help.
-
Emma Paradise
(@iamemmaparadise) reported
from
Southend-on-Sea, England
@SkyUK ..... seriously crap service...... I’ve had to reset my router 9 times today and reactive a minibox 12! Sort it out!!! #whatamipayingfor #shitservice #skyinternet #constantconnectivityissues
-
Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@SkyUK - please ask the Help department to respond to my query
-
matt
(@briggsym) reported
from
Wickford, England
@TheSunFootball Why don’t @SkySports @skytv just do the right thing and just not collect the money rather than make customers do the chasing. They could then offer up their contact centre to the Government to support their efforts! What a PR coup that would be!
-
Gammorreon Kennel
(@gammorreon) reported
from
Althorne, England
@SkyHelpTeam we moved into our new build in March and have no phone line we have tried contacting sky many times but still no luck. I have tried to cancel our previous subscription and get a new one set up and tried moving our old one over but we are not getting anywhere.
-
paula jones
(@paulajo43876083) reported
from
Hatfield Peverel, England
@SkyUK discussing service. Problems with internet for 3 months. Sky blame Bt. By blame sky . Won’t even come out and look at the system they installed. Won’t even offer discount . I’m paying £120 a month and I can’t even get my business emails @BBCWatchdog
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin A
(@AbdabMcTavish) reported
Jesus wept @SkyHelpTeam taking an estimated 5 days to fix the time bug? Is it months for major faults now then? lol
-
Lorraine Lewry
(@Scotlol) reported
@SkyHelpTeam @SkyUK… seriously your so called customer service is woefully lacking. Still being charged for a service I have not had for 51 days. Told if I cancel contract… fault will not be fixed … so no point in trying to procure another provider as line not working. #ludicrous
-
Ian Shaw ( Percy)
(@percyshaw) reported
@SkyHelpTeam After another 3 hours or so “up” our internet is down again for the fourth time since my Sky Glass arrived on Thursday. Another evening ruined. Do you know if it is a local (DY13) issue this time like over the weekend or a wider W Midlands one like earlier today?
-
Del
(@gunner_del) reported
@SkyHelpTeam It’s because you no longer support the old HD boxes and update them ?
-
Phil Wood
(@PhilWoodMusic) reported
@SkyHelpTeam The clock issue aside. You've also have another bug unfixed for 2 years where start times of recordings already the planner changed with seasonal clock changes.
-
Areleywolf Ⓥ
(@freddietighe) reported
@SkyHelpTeam hey. Our part of Stourport on Severn (Astley Cross) is having intermittent broadband service since the areas junction box was mended by btconnect. Your help section says there's no issue but there is. Can you inform bt connect as we can't work from home please.
-
Amber
(@amber1989) reported
@SkyHelpTeam Screws and bolts were delivered and we have already gone through with complaints at sky and no one will help because you said DPD admit no fault
-
𝑺𝒂𝒎𝒂𝒏𝒕𝒉𝒂 𝑨𝒍𝒆𝒙𝒂𝒏𝒅𝒓𝒂
(@SamanthaAlex80) reported
@SkyHelpTeam It’s been almost 2 days and it still not fixed. And on both boxes in our house, the TV guide isn’t displaying all listings and all our recordings fail. I don’t know the problem is but my dad pays about £100 a month and it isn’t really good enough!
-
Del
(@gunner_del) reported
My skybox still says it’s 19:00 not 18:00. I unplugged it for 20min but still the same.. is this sky deliberately slooowng old boxes down to encourage us to buy these new tv things @SkyUK
-
Hannah Page
(@hannahpage82) reported
@SkyHelpTeam We have no signal in the area at all and having checked on the My Sky app it is saying we are possibly without signal until Wednesday evening. This is totally unacceptable and to not have any prior warning is also shocking.