Sky Outage Report in Althorne, Essex, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Southend-on-Sea, Canvey Island, South Benfleet, Wickford and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Internet | |
| Canvey Island |
Internet | |
| South Benfleet |
TV | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Wickford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam As per my previous tweets...that’s not that I asked. I’m asking can you get an actual date to fix this as it’s impacting a key workers job.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@jeg1972 @SkyHelpTeam Both! Constantly slow (~18% of my speeds prior to Dec 23rd) and daily multiple disconnects.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Laura
(@laurajjcook) reported
from
Thundersley, England
@SkyHelpTeam Frustrating to have phoned twice in past week to be told internet drop outs were result of poorly placed router (same place as it has always been)/Christmas tree placement (nowhere near router)/other devices interfering (see aforementioned). Clearly a Sky issue this week.
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam It’s active I am waiting on you to get bt to fix it since Friday
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Are you able to tell of any broadband/fibre outages in CM8 2? No service here anymore.
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Chris Livingston
(@nounsley) reported
from
Hatfield Peverel, England
@SkyHelpTeam any update on today’s dreadful service?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@steevedrew @SkyHelpTeam It sure does 😔 This is the time I’m grateful I don’t work in CS on Twitter etc. Seeing some of the replies they’re getting are terrible.
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Horgan
(@MarkHor85004053) reported
@SkySports Genuinely believe he is the biggest waste of talent I've ever seen, he really is an incredible player with the talent to have been in the top 20 players in the world but just a stinking bad attitude ruins him entirely, just wonder if he thinks he's being cool when he's just a ***
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Barry Stevens
(@BarryStevens75) reported
@SkyHelpTeam Once my contract is up I will be looking elsewhere. Phoned up on New Years Eve to explain my issue now my services have been restricted even though the agent claimed my services wouldn't be due to being a good customer in the past
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Sam
(@samjsneddon) reported
@gregor_0488 @SkySports Can’t put it down to Celtic being worse is the only reason we’re top. We’re undefeated and have only conceded 5 goals. Rangers have more points this season than Celtic had at the start of January in the past three seasons.
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HiddenDragon1979
(@WickedestWoods) reported
@SkyHelpTeam @kellieclewer Hi my WiFi is dropping in and out today. I’ve reset the box, turned it on/off. Are there issues?
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🏳️🌈 Ash - Dynasty
(@Dynastysc2) reported
@SkyHelpTeam Router issues for the past week, people also complaining online. Is there any fix to my Router going disconnecting every 5 minutes? Seems like a firmware issue (using the latest firmware version 2.21.2760.r) Impossible to use anything requiring internet.
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Innes Macleod
(@innesmac1) reported
@SkyHelpTeam Sorry I thought this was sky help team .....you cannot call your customer? Do you know how ridiculous you sound.... what is the direct number for your technical team ??
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Country Mac
(@CountryMac8) reported
@Honestfan6 @shewolf1877 @SkySports Oh yeah, true. I mean, players often have similar displays pre-game...remembrance day, silences for ex players, Hillsborough...fans never complained...yet players kneeling somehow is too much. I don’t get it either.
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Matty Peters
(@MattyPeters1) reported
@Odin_gg @SkySports I'm down for people getting criticised. I'm a fan of it.
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darren baker
(@DangabakerBaker) reported
@SkySports Another so called Next Generation English SUPERSTAR who never fulfilled his 'potential '
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K
(@k17bi) reported
@burnthegIazers @SkyUK your internets ****