Sky Outage Report in Althorne, Essex, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: South Benfleet, Southend-on-Sea, Wickford, Rayleigh and Rochford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
TV | |
| South Benfleet |
TV | |
| Southend-on-Sea |
TV | |
| South Benfleet |
TV | |
| South Benfleet |
TV | |
| Southend-on-Sea |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
-
Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK your service is rubbish. Utter rubbish.
-
Mike Mackay
(@mikemackay) reported
from
Witham, England
@steevedrew @SkyHelpTeam It sure does 😔 This is the time I’m grateful I don’t work in CS on Twitter etc. Seeing some of the replies they’re getting are terrible.
-
Chris Livingston
(@nounsley) reported
from
Hatfield Peverel, England
@SkyHelpTeam any update on today’s dreadful service?
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
-
Mike Mackay
(@mikemackay) reported
from
Witham, England
@jeg1972 @SkyHelpTeam Both! Constantly slow (~18% of my speeds prior to Dec 23rd) and daily multiple disconnects.
-
Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam It’s active I am waiting on you to get bt to fix it since Friday
-
Laura
(@laurajjcook) reported
from
Thundersley, England
@JellyNation1 @SkyHelpTeam Yes I have never had issue either until past two weeks. It is the not being believed when you call to say it isn’t working that is frustrating. I am not an internet expert but I know it not my Christmas tree causing speed to drop so dramatically!
-
Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
-
Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?
-
Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
-
Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
-
Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
-
Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam As per my previous tweets...that’s not that I asked. I’m asking can you get an actual date to fix this as it’s impacting a key workers job.
-
Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
-
Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyUK you are absolutely awful company for wifi you still charge me / others when the wifi is down will be calling to cancel my wifi & looking to go else where
-
Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
-
Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Are you able to tell of any broadband/fibre outages in CM8 2? No service here anymore.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Leanne Bullock
(@MissLsWhitters) reported
@SkyHelpTeam Pm'd again due to ongoing issue! #PleaseHelp #Shielding
-
hasna
(@hasna1404) reported
@SkyHelpTeam what tf is going on with my WiFi! 😭 I've had no WiFi for 6+ hours and I'm dying inside 😤😭 I've called customer services who will send out an engineer tomorrow but I need WiFi ASAP so I can complete deadlines! Please help me sort this out!
-
Matthew Belcher
(@MatthewBelcher7) reported
@SkyHelpTeam 9 hours wtf is going on, when will services be reconnected
-
hasna
(@hasna1404) reported
@SkyHelpTeam what tf is going on with my WiFi 😭 I've had no WiFi for 6 hours and I'm dying inside 🙃😭 I've called customer services and they will send out an engineer but I have siblings who need WiFi! Please help me sort this issue out!
-
Buzz (Nick B )
(@nickburrows721) reported
@SkyHelpTeam Did that no joy still off got a re order message don’t panic I’ll deduct the lack of service from my next payment
-
Matthew Belcher
(@MatthewBelcher7) reported
@SkyHelpTeam any news, no updates all day, i pay £125 a month for your services wtf is going on
-
D0natr0n
(@D0nATr0n) reported
Hi @SkyHelpTeam Are you aware of any issues with the IMAP servers on Sky Email? All of my mail clients have stopped being able to sync with my Email account but the settings and password are correct (confirmed by logging in to Webmail OK) & all 'missing' emails are there.
-
Nic
(@niknood) reported
@SqueakySays @SkyHelpTeam I live on the same road as a BT exchange, but the internet connection was so bad, dropping frequently that we moved to Virgin.
-
Emily Tennant-Bell
(@E_T_B10) reported
@SkyHelpTeam surely a company the size of sky can access more up to date info regarding a MAJOR outage at a time when people are relying on there internet more than ever. The last update was over 8 hours ago! At least have the courtesy to update to say we won’t get an afternoon update
-
Matt Green
(@MattGreen709) reported
@SkySports @SkySportsNews who is this clueless person commentating on the Arsenal game? Dull voice, no enthusiasm and can't even name a player. Pretty poor.