Sky Outage Report in Althorne, Essex, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Althorne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Althorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Althorne, Essex, England
The most recent Sky outage reports came from the following cities: Canvey Island, South Benfleet, Southend-on-Sea, Wickford and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Althorne, England
Latest outage, problems and issue reports in Althorne and nearby locations:
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Tony Maynard
(@maynard563) reported
from
Southend-on-Sea, England
@OpenreachHelp @SkyHelpTeam My Parents have been unable to make or receive calls since December. My Mum contacted @SkyUK on 23rd December, then again on 2nd Jan, have had a visit then and they traced the issue back to Open Reach equipment. Still not sorted! What is going on??
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK wow! I write a letter adressing some issues and SKY wrote back. Standard letter, thanks for contact. Nothing. Not one issue addressed. Could this company be any worse?
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Jess Garty
(@JessicaGarty) reported
from
Maldon, England
@SkyUK please can someone help - every single time I call the operator cuts me off and tells me to go to sky online. I cannot resolve this online I need to speak with someone.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK the advice from SKY “help” is “call sky complaints” ... why don’t SKY complaints call me as they said they would???
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Emma Willson
(@EmmaWillson16) reported
from
Southend-on-Sea, England
@SkyHelpTeam our internet is down it is postcode SS95AP on your app it says there is an outage in our area could you please advise when it will be up & running as we are working from home
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Also today had a LOT of calls today claiming to be “Sky Technical Dept” saying our internet is insecure and wanting to “help us fix it”. Can provide the number they used if required.
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK your service is rubbish. Utter rubbish.
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Simon K
(@LUFC_Spying) reported
from
Witham, England
So once again my @SkyUK box fails to pick up a signal. Bet they don’t fail to pick up my DD. Bloody pile of shite @SkyHelpTeam
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK finally, after 14 weeks and 4 “engineer” visits I have a fully functioning Sky TV system. Still waiting for “promised” callbacks from managers. What terrible customer service. #skydontcare
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Allan J Watkins
(@ChalkwellAl) reported
from
Southend-on-Sea, England
Dear @SkyHelpTeam you only have to do a little bit of looking around the web to find people all over the country pulling their hair out and living in connectivity hell and yet you always put up that link to ‘have you tried doing this’, my god a bit of honesty might help ...
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam My wife needs it for her work, she needs to be able to log in on her system as she works as a community nurse for NHS, you clearly cannot provide the service you say, how do I go about cancelling the contract? When it comes to paying the next bill I’ll wait a week?
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@SkyHelpTeam Are you able to tell of any broadband/fibre outages in CM8 2? No service here anymore.
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Mike Mackay
(@mikemackay) reported
from
Witham, England
@jeg1972 @SkyHelpTeam Both! Constantly slow (~18% of my speeds prior to Dec 23rd) and daily multiple disconnects.
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Richard Jude
(@RichardJude) reported
from
Rayleigh, England
@SkyHelpTeam Hi, my broadband has been off since 3pm and was told there was an outage in the area when I called. Is there anyway to be updated on the work to fix it?
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Seg Lark ( Mason )
(@segmasonagm) reported
from
Southend-on-Sea, England
@SkyHelpTeam yet again your service has gone down I’ve just upgraded & can’t use my wifi at all for work. What are you going to do about this
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Sarah Rubinstein
(@auntierarah) reported
from
Thundersley, England
@SkyHelpTeam I work from home and have no Internet pls help!!!
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam It’s active I am waiting on you to get bt to fix it since Friday
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Jon Stannard
(@JonStannard) reported
from
Southend-on-Sea, England
@SkyUK have closed my complaint without even speaking to me. What?
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Aaron Addison
(@aaron_182) reported
from
Witham, England
@SkyHelpTeam As per my previous tweets...that’s not that I asked. I’m asking can you get an actual date to fix this as it’s impacting a key workers job.
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Stephen Turner
(@archaeologyuk1) reported
from
Rayleigh, England
@SkyHelpTeam broad band has gone down again, been hanging on the phone for ages. Is this affecting SS6 area or just me?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danny
(@Danny1tfc) reported
@SkyHelpTeam No you do not! You get sent an automated text message directing you to online help then the call gets terminated. Why are your staff levels so low? No doubt you will blame covid
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Highlander
(@Highlander508) reported
@SkySports He should mind his own ****'n business!
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Danny ⚒️⚒️
(@Dannys0772) reported
@SkyHelpTeam OK, I'm still non the wiser what is going on Can't get anyone to speak too, your online help is no help Was told online that an engineer would be booked as your tests could not resolve the issue, heard nothing since, are they booked? When are they due? Who knows?
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Kate
(@KateH123) reported
@SkyHelpTeam hi (I’m on Sky Q) you have a list of must see movies, Gone Girl is one, but it has no subtitles. It’s a fairly old film so is there a reason why it wouldn’t have them? Really tricky to watch if you have a hearing problem!
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With or Without a Beard
(@ScrumpyPiPUK) reported
@SkyHelpTeam @MyPersona123 Leading customer service? I've been on hold for nearly an hour listening to the same three soundtracks. I've listened to the soundtrack for Sherlock about 25 times ffs
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With or Without a Beard
(@ScrumpyPiPUK) reported
@SkyHelpTeam Receiving wildly varying internet speeds, but averaging 15mbps despite paying for the top Internet speeds. Finally had enough and decide to call for support because the online tests are "unavailable and i've been on hold for 40mins listening to the same three
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Jack Sloan 🎗
(@sloan4891) reported
from
Wakefield, England
@SkyHelpTeam hi there, the activate Netflix now link on your website doesn’t seem to work, it just redirects me to your website, can you help?
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rose hadden
(@rosehadden08) reported
@SkyHelpTeam hi our sky box is making a constant whirring noise and stopped working, is there any way we can get help without waiting on phone line ? It says it’s an hour wait time at the moment. Thanks
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Danny
(@Danny1tfc) reported
@SkyHelpTeam Im not asked to hang up the call is disconnected.
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Bryan MyPersona123
(@MyPersona123) reported
@SkyHelpTeam Failing at most of those. People are obviously leaving in their masses, crashed your support / online services