Sky Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Horley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Caterham, Westerham, Crawley, Epsom, Reigate, Balcombe, Horsham, Tadworth and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Christopher Bell
(@digibell) reported
from
Crawley, England
@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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BB
(@Asianfeet63) reported
from
Horley, England
@SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Hannah caller
(@BlackSmoke108) reported
from
Crawley, England
@SkyHelpTeam no broadband, no phone, help! 😩
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Sean Bravery
(@Sbravery) reported
from
Horsham, England
Worst PL defender of all times #SHUMUN #football #PremierLeague #SkySports
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Claire Lotriet
(@OhLottie) reported
from
Whyteleafe, England
@SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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David Marsh
(@darsh3000) reported
from
Southwater, England
@SkySportsRugby @skysports The camera work in the England v Wales game is embarrassingly awful. Your insistence on zooming in as close as possible means I can't see what's happening and makes me feel a bit nauseous.
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Downs
(@j0nnyd0wns) reported
@SkyHelpTeam They basically told me to cancel broadband, get another supplier and then cancel them to get the faster ultrafast package! I'm in a very weird glitch situation with your system!
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Debomitro RAMSEY Mandal
(@DebomitroM) reported
@FtwGlitched @ManagingBarca @SkySports not bad but for kessie?damn not an upgrade imo
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PS
(@steeleyp_) reported
@Mi0VAX @SkyHelpTeam First world problem. Press the back button like everybody else and get over it.
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Kylie Collins
(@Kylie613) reported
@SkyHelpTeam Very frustrating as I’ve got a husband who can’t work…more should be done from @SkyHelpTeam to chase @OpenreachHelp to get people connected. It’s people’s livelihoods…really is poor! No movement just updates with dates pushed back.
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Lee Palmer
(@leexpalmer1) reported
@SkyHelpTeam are there issues with broadband? Dropping in and out all day and diagnostic keeps going in a loop
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🎮Richard Butler🎮
(@butler1985) reported
@SkyHelpTeam YouTube not working on sky glass please can you let me know what the issue is please
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millie_5
(@millie_505) reported
@SkyHelpTeam can you tell me is there broadband connection issues in the Romford area ?
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Jonny Downs
(@j0nnyd0wns) reported
@SkyHelpTeam when can customers stuck on the original broadband ultrafast package upgrade to the new ultrafast? The system thinks I'm on the fastest available when I'm definitely not but can't upgrade as the system doesn't work as the packages are called the same thing!
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Tony Coyle
(@TonyCoy74143792) reported
@SkyHelpTeam So, to summarise ... no help via email, no help via phone, no help via Facebook and now no help via twitter - astonishing customer service! Perhaps you could spell out which of the 4 (dys)functional contact methods I have left treacle. Thanks, Tony
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Dan Hayward
(@dan_hayward87) reported
@SkyHelpTeam our sky box is currently saying there are errors on BBC, ITV, Channel 4 and 5 Channels and doesn’t show them. Happens on sky spots main event too. Please advise