Sky Outage in Horley, Surrey, England

@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

@SkyHelpTeam please explain why my new sky internet has stopped working less than a week after being installed. All I get of your customer service is sorry and refusing to send anyone out to look. Not impressed and seriously thinking of leaving after years. #sky

@SkySportsRugby @skysports The camera work in the England v Wales game is embarrassingly awful. Your insistence on zooming in as close as possible means I can't see what's happening and makes me feel a bit nauseous.

This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

@SkyHelpTeam no broadband, no phone, help! 😩

@SkyHelpTeam When it is windy I cannot view my TV. I need to talk to someone from Sky about this because if it cannot be rectified I might as well cancel my contract

@SkyHelpTeam Hi there, I’ve noticed my WiFi has really slowed down over the last month or so –and I mean REALLY slowed down. It can no longer cope effectively with more than one device connected and I keep having to turn my WiFi on my iPhone off to refresh it. Help please.

Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@virginmedia your company is a joke. Tv and broadband down yet again - already have an ongoing complaint about the service with ofcom. Pay extra to have sky sports packages and can’t even do that today. And we can’t even speak to a human ! @SkyUK we shouldn’t have left 😭

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk

@SkySportsWWE @SkySports sound issues on Smackdown feed.

@SkyHelpTeam Well that wasn’t helpful. I’ll hang on the phone then......

@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

Graeme Souness needs to **** off sky miserable old ****!!! #MANLIV @SkySports

@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

@SkyHelpTeam been on hold for 20 minutes.......... poor service time to change

@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

@SkyHelpTeam Well it’s not the TV it’s either the Q box or the satellite which are both supplied by sky, therefore I don’t see why I should have to pay when the service I’m already paying for cannot be viewed. Anyway we will see

@SkyHelpTeam It’s very strange on some channels it says no satellite signal but on other channels it’s fine

@SkyUK I would love to come over but I'm stuck in an 18 month contract and I'm currently being diverted to customer services outside the UK so frustrating @TalkTalk

@SkyHelpTeam As I thought it has come back after a reboot but it’s quite a common problem

@SkyHelpTeam After an loyal ten years relationship with SkyUK I can’t believe SkyUK is hounded me for the Sky q box...please help me with this matter

@SkyHelpTeam After an loyal ten years relationship with SkyUK I can’t believe SkyUK is hounded me for the Sky q box...please help me with this matter.

@piersmorgan @SkySports Hope you burn that top after and pop down too Barts hospital . U are going too need a medical 💀

@SkyHelpTeam been a customer for over 15years and the last one year has been a nightmare with the broadband . Days without service ,engineers with no resolution and customer service without true help . I WILL BE LEAVING for sure . Thanks for nothing

@UKEnterprise promised breakdown of (rip off/stolen) costs etc not sent. As expected. Shocking customer service. Not sure if you @SkyUK or @Se_Railway win the worst service award of the day...

No matter how many adverts you run @SkySports #WhyteChisora is never a box office event. A domestic heavy weight fight stop milking fight fans. #WontPay

@SkyHelpTeam It’s not any help I have more than 1 issue

So I cancel @bt_uk to go tv/broadband @skyuk BT tell me can better the deal. Eh so why was paying too much just internet up until now🤬

Just a friendly reminder that @SkyUK has the worst WiFi ever. So if you want to pay for useless WiFi the hit up Sky 👍😤

@SkyUK I’m not receiving a signal on the “talking pictures” channel. Please tell me it’s just a tech fault and you’ve NOT canx this great channel

@KimmyKeys @bt_uk @SkyUK I’m having the same problem! Still waiting for a phone call about my complaint. I’m definitely cancelling

@virginmedia @SkyUK got an engineer coming round tomorrow after a week of no internet, been lied to, told it was my fault when there’s a known problem with virgin at the mo in the uk Was guaranteed the issue would be fixed Monday, and if not I’m cancelling and coming to sky!

@virginmedia been nearly a week now with no internet. A service I am paying for, and not getting. Will you be refunding me some money off my bill for a service you cannot provide? Bet @SkyUK @SkyMediaUK are laughing as they have hit new records for new customers joining them.

@StopFundingHate @gladstonebrooke @Huawei @BritishGas @SkyUK @VodafoneUK @marksandspencer @bt_uk @verynetwork @TheAA_UK @ImagineCruising @Stannah @pandocruises @nectar @Screwfix @Gillette You do understand we'll continue protesting and spreading the word about how you actively support bigotry with your advertising money, don't you? Until you stop funding hate, that is. Then we'll all celebrate.

Why is @SkyUK so terrible?

@SkyHelpTeam It’s not working

Trying to buy the fight on my sky and it’s saying no satellite connection help? @SkyHelpTeam

@tayhart06 @SkyUK Was you having the same problem mate ? If so what number did you call ?

Trying to buy the fight on my sky and it’s saying no satellite connection help? @SkyUK !!!

@SkyHelpTeam the sky box now keeps freezing , the planner wont load at all . yet neither one of these happened before the stupid update

@SkyHelpTeam theres no option for recordings on my sky go app but i have multiscreen and im connected to the same wifi network please help

He wasn't and never will be so he should know his role and stay in his place @RPrograis @ammowilliams @EddieHearn @Benji_Billion @MatchroomBoxing #DAZN #O2 #SkySports #PrograisTaylor

@SkyHelpTeam can someone please contact me regarding my broadband. I've been with you for 5 months now and still cant get an internet service. Always having to use my mobile phone data and pay extra charge. Look forward to hearing from you asap. Imran Akhtar - 07531487081

@SkyHelpTeam still nothing from whoever is running the @SkyWitness twitter page. No updates in months. #theyneedtheirP45 they never respond to any messages. When it was called SkyLiving everyone got responded too. And helpful about upcoming shows old and new ones.

@SkyHelpTeam my internet goes down every night at the same time and I’m not the only one it’s so annoying

@SkyHelpTeam for several days few of my SkyQ recording have worked. I get so far into the episode and it stops, saying there's a connectivity issue. It's not my internet. Now it's happening with downloaded episodes as well. We've gone through the help suggestions. It did nothing.

@SkyHelpTeam 1of2: I had this issue in my last property too and I got nowhere. They just tell me the speed of my router which NEVER matches the actual performance of my devices. An advisor ended up giving me discount on my package because the issue wasn’t resolved......

@authorpaulg Never been anything new, has it @SkySports #skytvisfuckingshit

@SkyHelpTeam Yeah, do this all the time. Bored of it now. Pay over £100 a month to have to reset, rejig, and restart everything at least once a day, and no accountability from the service provider. Boring.