Sky

Sky Outage Report in Horley, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Horley, Surrey, England 05/14/2025 03:05

May 14: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Horley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Epsom, Purley, Reigate, Horsham, Edenbridge, Crawley, East Grinstead, Redhill, Dorking, Banstead, Coulsdon, Leatherhead, Westerham and Cobham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • frazerrailton frazer railton (@frazerrailton) reported from Crawley, England

    @SkyHelpTeam they are 83 and struggling they need WiFi for there mobile etc . Can’t get any answers please help

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyUK hi. Sky is not working. Any news on when it could be back up and running?

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam any news yet on when your broadband service might be capable of providing a service?

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • crashpy_onion Chris Pinion (@crashpy_onion) reported from Edenbridge, England

    @SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • Iron14Lion Samuel (@Iron14Lion) reported from Crawley, England

    @GuntherCentral4 @BrianMickelson @SkySports When you got your doctorate, did you skip the modules about how the mind can be badly injured just like physical injuries? Only difference is that the mind mostly takes longer to recover from bad injuries. But of course you already knew that coz you're so tough and smart?

  • dadauk456 Dd456 (@dadauk456) reported from Horley, England

    @SkyHelpTeam looks like your service is shitting the bed again. What’s the story today?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GCorks Glynn Corks (@GCorks) reported

    @SkySports Judging by the "over the top' comments and not following etiquette outrage ..proves its not a sport..its for jaguar xk drivers and directors of small companies to chat **** around 18 holes

  • DaveN68773368 DaveN (@DaveN68773368) reported

    @SkyHelpTeam No, it’s pretty much every programme I record. I go back in and they have just gone. I used the F1 as an example as I fail to see how that can expire in a matter of hours. As I said another programme I recorded was just off channel 5 and about 4-5 episodes of that

  • benmassey3 ben massey 💉💉+💉🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@benmassey3) reported

    @SkyHelpTeam your customer service is appalling. You’ve locked my account and having been asked the third time for my name, when I responded; ‘Ben Massey, for the third time’ the bloke cut me off

  • Simone_33567 Simone Danelle (@Simone_33567) reported

    @SkyHelpTeam Yes that’s probably it but to be honest I’m getting a bit fed up with never knowing what my sky bill is going to be, you can see it’s rarely ever the same and I would appreciate some warning from Sky re: discounts expiring resulting in such high rises.

  • stranu91 Stefan (@stranu91) reported

    @SkyUK Great customer service 👏

  • Siralanhe alan hendrix (@Siralanhe) reported from Ipswich District, England

    @SkyHelpTeam Return to work in the offices would help

  • Buttoncrew JoannaCB (@Buttoncrew) reported

    @SkyHelpTeam Hi, I’ve had issues with my sky q box and mini box for two days and I can’t find the solution online. I’ve tried the solutions online which could be related but hasn’t helped

  • otters82 Craig Ottley (@otters82) reported

    @SkyHelpTeam our Internet has been down for last day any ideas on when it might be returning? We have tried all recommendations from Sky and online

  • dean_deanson dean deanson (@dean_deanson) reported

    @Ianmartin_gc8 @SkyHelpTeam Probably won’t help, Sky Q boxes along with quite a few other technologies need a really stable internet connection which most mobile routers can’t provide so it’ll probably disconnect again but good luck though!

  • EllaPiglet Ellsbells (@EllaPiglet) reported

    @SkyHelpTeam hello I have rolled over some data from my piggy bank to my phone but it has not registered after 10mins. Is there an issue? Thanks so much