Sky Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Horley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crawley, Horsham, East Grinstead, Epsom and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Dom
(@DomPlums) reported
from
Horley, England
@SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam We have spent another two hours on the phone this morning to a non uk number that you gave us twice assuring it was a uk number to be cut off again @skyuk can you help?
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Matt (nee Reggae) Yates
(@MRMyates) reported
from
Hooley, England
Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Angel Food Bakery
(@FoodAngels) reported
from
Cuckfield, England
@SkyHelpTeam Can i just confirm the number for customer services in the uk. Based in the uk as requested as per your tweet before? @skyuk
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Gault
(@JohnJohngault7) reported
from
Greenock, Scotland
@SkyHelpTeam The problem is I have no sound on my uhd channels Daniel
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Paulö
(@Blk100Paulo) reported
@SkyHelpTeam Got better things to do than to waste and hour of my life trying to get a problem you caused fixed. I will be phoning in, on Thursday, to cancel 👋🏻 #byebye
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King Geedorah
(@Turtlesbreath) reported
@SkyHelpTeam Why is Sky Glass not working again? All live Tv stuck at “Please wait for your programme to load” until “There is a technical fault with your channel. Please try again later” Apps work fine and on demand works fine !!!
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Stacey
(@Stwou7) reported
Sarcasm Alert 🚨- I Love speaking to a @SkyHelpTeam advisor when they try to emotionally blackmail you into giving them a higher customer satisfaction rating. Safe to say, she won’t be getting the 9 she felt she deserved after that.
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Claire Locksmith
(@Clairexxx21) reported
@SkyHelpTeam Hi Laura, I’ve done that already, the issue is this is happening nearly every day, what do I pay for your service for?!
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kevin hoddy
(@kevhoddy) reported
@olwyn26 @SkyUK Me too, told me £25 take it or leave, 23 years a customer
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John Gault
(@JohnJohngault7) reported
@SkyHelpTeam Yes I'm still having the same issue with uhd there is no sound when on uhd there is sound when on normal HD but nothing on uhd
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GunaRatnam☘️ Mayo
(@juriprudence201) reported
@MazherArshad Exactly and the amount of opprobrium levelled at the bowler is so terrifying. Skysports is worst at it.
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Mr H
(@0121_Insurance) reported
.@SkyHelpTeam I have been struggling with intermittent drops in broadband for a number of months. Initially I blamed my laptop. But I’m speaking with a colleague they also have the same problem. Can this be resolved or can I be released from my contract?
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Ade
(@ade_north) reported
@ZRAFC @SkySports @Sky_Marc At this point, the wise thing might be bringing Pepe back to help in cup competitions. Prioritize the premier league and Europa.