Sky

Sky Outage Report in Horley, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Horley, Surrey, England 12/29/2025 15:30

December 29: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Horley, Surrey, England

The most recent Sky outage reports came from the following cities: London, Warlingham, Redhill, Horsham, East Grinstead, Banstead, Caterham, Crawley, Reigate, Dorking, Horley and Purley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • fatidacorte Fátima (@fatidacorte) reported from Crawley, England

    @SkyHelpTeam hi, I am having troubles with my intertnet I followed every step from you help page but it didn't work. I need my broadband working because I work from home

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    How the hell do you contact @Sky @SkyUK as a current customer? They never answer the phone and even an e/mail is bounced back. Only solution is to get ‘legal advice’ am guessing.

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • lacaladel Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • Sandybruce_291 Sandy Bruce (@Sandybruce_291) reported from Tandridge, England

    @SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    Please help @SkyUK @skytv these calls that I’ve reported to you are still coming through to me. They are saying they are sky how can I block them ..

  • Sbravery Sean Bravery (@Sbravery) reported from Horsham, England

    Fans not being allowed into stadiums is almost the worst thing for football supporters. The worst thing is finding out Jamie Carragher is co-commentator on @SkySports #TOTWHU

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BarrettRjb122 Richard Barrett (@BarrettRjb122) reported

    @SkyHelpTeam Breaking down

  • Eddiec1 Eddie Clarkson (@Eddiec1) reported

    @SkySports Dean is perennially rubbish! He thinks the fans are there to watch him and in my opinion he clearly loves to be controversial ! He saw the head injury (back problem Mike?). He saw Alexander Arnold foul Fraser in the box. Support Tranmere? Only if they wear red shirts !!

  • BarrettRjb122 Richard Barrett (@BarrettRjb122) reported

    @SkyHelpTeam No it was just the PS5 that told him was unpluged so looking back to the issues of connection I have had on glass tv and puck the only other devices connected via Ethernet as the other pucks use Wi-Fi I do now suspect the router is the cause and maybe the connection inside are

  • phil24brown Phil Brown (@phil24brown) reported

    @SkyHelpTeam The Sky Q box is diabolical, it’s continually losing WiFi connection, never had this problem with the old HD Box in the same location 😡

  • alirook Rookster (@alirook) reported

    @SkySports I’m a toon fan. And these things don’t swing back around. Bad decision. Dean should be banned.

  • HepplewhitePaul Paul Hepplewhite (@HepplewhitePaul) reported

    @GBNEWS Dear @GBNEWS - please start a campaign to have hang these ***** horrible evil bastards - I’m sure @SkySports could do a live stream from the noose and Martin Tyler and Alan Smith could a decent commentary on the event? We the British people are fed up this vermin

  • StevenJ00081184 Steven James (@StevenJ00081184) reported

    @SkyHelpTeam any fix for this or am i to send it back?

  • speedypete68 The E Wing Paddock (@speedypete68) reported

    @SkySports Yes, that happens at the other end and the game is stopped. He is one of a number of truly awful referees.

  • FielderRachel Rachel Gilyeat (@FielderRachel) reported

    @SkyHelpTeam I need to speak to someone about my mini boxes. What is the phone number?? Cannot find any where. I’ve booked an engineer out of desperation but I’m sure speaking to someone would sort it! Help pls

  • journoyt David White (@journoyt) reported

    @SkySports $1.01 that doesn’t appear on Aussie news service