Sky

Sky Outage Report in Horley, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Horley, Surrey, England 10/09/2025 16:10

October 09: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (58%)

    Internet (58%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Horley, Surrey, England

The most recent Sky outage reports came from the following cities: Crawley, London, Epsom, Edenbridge, Dorking, Redhill, East Grinstead, Lingfield, Purley, Caterham, Horsham and Tadworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCrawley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • Sarahmet76 Sarah Metcalfe (@Sarahmet76) reported from Crawley, England

    @SkyHelpTeam I order on the 9th January, my equipment is due for delivery on the 14th January but I don't move into my flat till the 18th January so there will be no one there to receive it. can I change the delivery day?? I tried phoning customer service but couldn't get through

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • jay_fenton Jay Fenton (@jay_fenton) reported from Banstead, England

    @SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MelamineMiller Paul Miller (@MelamineMiller) reported

    @SkySports Joke of a fight. God help boxing 🥊

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @SkySports Sky sports u crap channel

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • Kwonn0907 🛶 (@Kwonn0907) reported

    @J3nnie_C this is the problem the likes of pogba had...... this people won't just go away just because of their affiliation with @ManUtd ....it's this players turn to play for united LET THEM BREATH!!! @SkySports

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @ImbohUnited @SkyHelpTeam Sucks when technology and infrastructure aren’t 100% fault proof, its almost like we live in the real world where problems occur and we have to be grown ups, take it and move on rather than moaning like little girls

  • annaleize Annie Sanders (@annaleize) reported

    @SkyUK hi, I’m trying to set up talk shield on my grandparents phone but the page online just keeps saying technical error and it was the same yesterday. Can someone help me with this please?

  • SimplyJemms SimplyTheeBest ✨💫 (@SimplyJemms) reported

    @SkyHelpTeam it’s been 5 days i’ve done line check after line check, my wifi is still not working properly and neither is my sky mobile data 🥴

  • melsypop Melissa (@melsypop) reported

    @SkyHelpTeam can I get help with questions about my latest bill please?!

  • MickHarkin11 Mick Harkin (@MickHarkin11) reported

    @SkyHelpTeam @Crypto__XRP Pete what has your reply got to do with original tweet.absolutely nothing poor very poor

  • cartestdummies Cartestdummies (@cartestdummies) reported

    @SkyHelpTeam Hi Pete, thanks for the reply, no it’s not working…..weird will try to sign into his billing page. Thanks