Sky Outage Report in Horley, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Horley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Epsom, Crawley, Reigate, Redhill, Leatherhead, Banstead, Horsham, Dorking, East Grinstead, Edenbridge, Cobham, Purley and Coulsdon.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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QE4 (@QuigleyE4) reported from London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Ashy-Diaz (@Mattashenden) reported from London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Lynn rr71 (@LynnRr71) reported from London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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Inga Davis-Rutter (@IngaDR) reported from London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Inga Davis-Rutter (@IngaDR) reported from London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Lynn rr71 (@LynnRr71) reported from London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England
@SkyHelpTeam Can i just confirm the number for customer services in the uk. Based in the uk as requested as per your tweet before? @skyuk
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England
@SkyHelpTeam We have spent another two hours on the phone this morning to a non uk number that you gave us twice assuring it was a uk number to be cut off again @skyuk can you help?
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England
@SkyHelpTeam That’s not a uk number and the rest doesn’t help us . It’s ok if there isn’t one . We have done all we can to resolve the issue .
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England
@SkyHelpTeam As we said your customer services couldn’t help for over a month, so we are trying to contact someone @skyuk so we can discuss the account. Do you have a UK number @skyuk
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Angel Food Bakery (@FoodAngels) reported from Cuckfield, England
@SkyHelpTeam We asked if there was a contact number in the uk- your customer services haven’t been able to help and we kept getting put on hold! So we were hoping @skyuk may ?
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Kaustubh (call me KL) - he/him (@originalKL) reported from London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Sammie (@Sammie3982) reported from London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Truda Spruyt (@TrudaSpruyt) reported from London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England
@SkyHelpTeam Still having issues....
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Son simmons (@simmons_son) reported
@SkyHelpTeam 670 is not workong says no signal yet everything else works gem tv is not workong and qvc extra.not working. Why?
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c shine (@x_c_s_x) reported
@SkyHelpTeam why is my bill going to be £93 but if I was a new customer for the same stuff it’s £64? I’m inclined to cancel and go elsewhere
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Ken Adams (@kenadams777) reported
@ElusiveSalad @SkySports If only there was a tipping service to promote such horses..... 🤔
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Alison (@A81Star) reported
@SkyHelpTeam Its really frustrating that I cannot hold for an advisor to fix an issue rather than being told its a busy time and the call ending. I need some help with business broadband please
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Craig Donnison (@craig_donnison) reported from Ashington, England
Yet again, appalling customer service from greedy @SkyUK including obnoxious "Priority" @SkyHelpTeam to a so-called Platinum VIP member of 11+ years. Absolutely furious, irate, livid & seething.
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AndyR (@andyr_1979) reported
@SkyHelpTeam yet more broken promises on my broadband order saga that has been going on for a year, and no one wants to help, is there an escalation process for someone who will tell me something other than the lies that @WeAreOpenreach tell
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Shaun F 💙 (@cruzy_cruz1) reported
@SkyUK sky broadband down in PR5
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Katie Nicholls (@nicholls_katie) reported
@SkyHelpTeam my dad has been trying to contact via live chat for weeks but everytime he tries it is service unavailable - even between “opening hours” he was given a case reference weeks ago as someone confirmed the bills should be cheaper - please help with how he can contact 🙏🏽
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lee walton (@LeeWalton99) reported
@SkyHelpTeam been waiting for the business broadband team to call me for three weeks. On my 17th call to try get the issues resolved, staff just constantley lie.. AVOID at all costs shocking service
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Sean670417 (@spoton67) reported
@SkyHelpTeam It doesn't help with the language barrier!