Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Surbiton, Caterham, Epsom, Southwark, Croydon, Wandsworth, Wallington, Orpington, Mitcham, Isleworth, Sidcup, Kingston upon Thames, Carshalton and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| Surbiton |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Caterham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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michael kelpie
(@thekelpie) reported
from
Bromley, England
@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.
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KonradCy
(@konradc12) reported
from
Bexleyheath, England
@SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Alexander
(@Stevealex87) reported
@SkyHelpTeam So you break it, put me and my wife at risk of serious issues at work, offer no information or compensation and expect us to just wait.
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Evie
(@EvangeleneMay) reported
Shocking service from @SkyHelpTeam today, no broadband activation and we have to wait 2 days to rebook an appointment because your engineer couldn’t solve the issue. How do you expect people to work from home with no internet?
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amy goode
(@UGoode) reported
@SkyHelpTeam WHAT A JOKE YOU ARE SKY MY ELDERLY MOTHER HAS TRIED 5 TIMES TODAY TO CALL AND REPORT A SIGNAL ISSUE AND APPARENTLY YOU HAVE NO INTERNAL PROCESS TO GET HER A CALLBACK SO MOW SHE HAS TO SIT ON THE PHONE AGAIN FOR GPD KNOWS HOW LONG TRYING TO GET THROUGH TO REPORT
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canary norwich. #SDP
(@canarynorwich) reported
@SkySports That's awful Mike Dean is a very good referee yes the sending off was wrong but I think he felt pressured to do so by VAR ether way no one manager,player or official get such abuse without any of the above we have no football
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Paul Owen
(@Owensy10) reported
from
Runcorn, England
@SkyHelpTeam hi, I ordered a new sky q remote FOC as sky platinum customer. I've had an email to say it has been ordered and amendments to my contract but nothing has been received or nothing showing in my orders.
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ItchyBawz1991
(@bawz1991) reported
@TheClaretBullet @StevenBMedia @SkySports Never made the same mistake week in and week out at work so no, mike Dean has 5 other officials and a ******* tv screen and still he gets **** wrong lol twice in a week the guys a tit
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Martyn Greenwood 2️⃣2️⃣
(@KingSkaMartyn) reported
from
Watton, England
@SkyUK I was told you were looking into the issues reflected in my sky app and that they would be sorted soon! Unfortunately, these issues have not been rectified, my future bills are wrong and my app still says my account is pending cancellation despite agreeing a new term...??
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tom davo
(@davo0709) reported
@SlashleevilLee @SkySports Oh so you don’t feel bad that he received death threats to begin with? Which if you haven’t noticed it’s only things that scum do. So by that, you’ve thrown yourself in the scum pile with that comment 👍🏻
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Allison Pearson❤️⚔️
(@allip75) reported
from
Sheffield, England
Day 6 of no internet and 3 teenagers unable to do home schooling😡we’ve been a customer of @SkyUK for nearly 20 years, pay for all channels every year and what absolutely appalling customer service we’ve had 🤬🤬 no closer to sorting the problem so we have to just wait and wait
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james shaw
(@Jimmytshaw) reported
@liamredmondo96 @AfricanKing4000 @SkySports Roy keane couldnt have said it better. They have been bad champions