Sky Outage Report in Whyteleafe, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: Orpington, London, Southwark, Croydon, Wandsworth, Dartford, Merton, Sevenoaks, Mitcham, Epsom, Welling, Tadworth, Sutton, Bromley and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington |
Wi-fi | |
| London |
TV | |
| Southwark |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
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Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
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Nina Dannielle Kells
(@cluedokells) reported
from
Crayford, England
@SkyUK I need to upgrade my internet as I’m working from home and it’s too slow with a full household. Tried to phone but you told me to go online but I can’t find the correct package
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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l30¥£R
(@boyer_89) reported
@SkySports First time for a long time I've heard that clowns name or his brothers name being mentioned **** them off stop giving them any spotlight and maybe just maybe they will **** it off an stick to youtuber stop promoting stupidly possible fights with them
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🏳️🌈kye Boe🏳️🌈
(@Ky_l_i_e) reported
Hi @SkyHelpTeam can you help? Please. My laptop is saying that it cannot connect to the WiFi, it did the same with another laptop in the house but we managed to resolve this. Any ideas if this is a sky issue or a laptop issue??
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zoe
(@zoeegg) reported
@SkyHelpTeam It's sky Q but it's an outage in my area which has been for the last 4hrs.. I've been on the app and it's say it will be up and running in a couple of hrs - that was a 3pm this afternoon
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Paul
(@WTMN80) reported
Anyone’s Sky not working no satellite signal? @SkyUK
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julia giscombe
(@looms2396) reported
@SkyHelpTeam I would seek another provider, customers service officer sent emails advising me to cancel my services of 17 years, is that how sky treats they customers of over 10years which much everything mobile,tv.internet sky has lost a valuable customer and with unskilled officers. Rude se
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Ben Ward
(@BenWardOnline) reported
@SkyHelpTeam Thanks. Basically few devices are having issues and maybe changing to IPV4 could help? Or what about changing DNS? You seem to be blocking specific devices/sites - they can connect to WiFi but can’t load all websites
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Heena
(@Heena99957949) reported
@SkyHelpTeam @Grewal_86 I am shocked at this experience! I cannot believe Sky - the world famous company is providing such bad customer service!! I would recommend all my family and friends not to sign up to Sky broadband!!! Absolutely shameful! #skybroadband #sky
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zoe
(@zoeegg) reported
@WTMN80 @SkyUK Same here @SkyHelpTeam why can we never get a straight answer
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raymond james
(@raymondjames32) reported
@SkySports What if you a solution for your financial problems? well i just got mine through betting tips from @betting___uk his service is legit
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Andy Holt
(@andyholt1) reported
@SkyHelpTeam Thanks. Except that doesn’t work because I have no internet connection. Are there no problems in the area?