Sky

Sky Outage Report in Whyteleafe, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Whyteleafe, Surrey, England 01/26/2026 05:15

January 26: Problems at Sky

Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent Sky outage reports came from the following cities: London, Southwark, Dartford, Croydon, Bromley, Wandsworth, Reigate, Orpington, Twickenham, Morden, Epsom, Redhill, Worcester Park, Sevenoaks and Sidcup.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomSouthwark Internet
United KingdomDartford Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • Jmariom86 J- Blüdhavens guard (@Jmariom86) reported from Eltham, England

    @SkyHelpTeam hi, I've had no fibre optic Internet since 9am today - have checked the service via the app and it seems to be OK - any help?

  • spencersuckling SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • sarahMwasHudson Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • natalie_h48rec 🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • crashpy_onion Chris Pinion (@crashpy_onion) reported from Edenbridge, England

    @SkySports Kane was rubbish vs Croatia and worse v Scotland. Southgate must start Rashford vs Czech Republic or he can never say "players in form play" again without looking like a hypocrite.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJamesPowers James Powers (@ItsJamesPowers) reported

    The simple question is why should I chase @SkyHelpTeam to correct their own mistakes. My treatment as been abysmal. I wouldn't treat my dog they way @SkyUK has treated me. The more I think about this, the more I think it's a direct result of my #Neurodiversity

  • reddevilste69 Reddevilste69 (@reddevilste69) reported

    @SkyHelpTeam @craigburder Tony that is a lie there's no way it's been resolved way too many that haven't been resolved none of us have the Time to get in touch with a pathetic answer phone that cuts you off the problems are still ongoing it's bs and you're lies are unnacceptable

  • SarahBonam Sarah Bonam (@SarahBonam) reported

    @cabinetofficeuk Sky mobile has been pretty much down since the alert. Hope someone’s reviewing that outcome! 😕 @SkyHelpTeam

  • dyani_cobern Dyani Cobern (@dyani_cobern) reported

    @craigmo05203773 @SkyHelpTeam This happened to me too. My signal bars were either 4 bars or no bars both not working. All my calls were failing too

  • BryceRoddis Bryce Roddis 🇬🇧 (@BryceRoddis) reported

    @SkyHelpTeam What about your text message NOT working? Still working on that as well?? Sky Mobile NOT fit for purpose, and yet you still take our money with all these faults. Disgusting

  • jt2354 John Thomas (@jt2354) reported

    @SkyHelpTeam my wife didn't get the emergency alert. My phone did, both on the Sky network.

  • reddevilste69 Reddevilste69 (@reddevilste69) reported

    @kevbreithaupt @SkyHelpTeam Tony I told you earlier several times I can't phone my mother in Scotland and we've recently lost my dad and she's on her own you completely ignored me I've sat up worrying all night and I get a lie that the problem is sorted obviously it is NOT when so many still affected liars

  • UniqueShirin UniqueShirinAsif (@UniqueShirin) reported

    @ColinHammond96 @SkyHelpTeam Yes same here I got a same issue

  • wozwebs wozwebs (@wozwebs) reported

    @jonahjones1983 @SkyHelpTeam It’s because they use O2 who have been awful for the past 12-18 months. I left them to join EE and been spot on since.

  • lsmith0708 Lyn Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lsmith0708) reported

    @SkyHelpTeam Still not working!!!