Sky

Sky Outage Report in Whyteleafe, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Whyteleafe, Surrey, England 11/03/2025 10:25

November 03: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Mitcham, Orpington, Caterham, Swanley, Redhill, Bromley, Horley, Blackheath, Dartford, Sutton, Westerham and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡

  • dettybo eternal optimist (@dettybo) reported from Swanley, England

    @SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • DarrHenderson darrenhenderson9 (@DarrHenderson) reported from Eltham, England

    @PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • dettybo eternal optimist (@dettybo) reported from Dartford, England

    @SkyHelpTeam Yup. Got an error code now that says there's a problem with connectivity. It's got to be our router, will reset that

  • LawrenceEvans11 ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England

    @SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...

  • Becsmas Bex Mason (@Becsmas) reported from Eltham, England

    @SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future

  • ratman97 chris summers (@ratman97) reported from Bromley, England

    @SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam It is still not working

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • StephenJAdams Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnBongoHughes John Hughes (@JohnBongoHughes) reported

    @SkyHelpTeam I live in Swansea SA5 and my broadband has been down all day. I have an exam at 2pm and I’ve been waiting on hold 40 mins. They wouldn’t help earlier because of some training or other. Service is useless.

  • DebianPi DebianPi (@DebianPi) reported

    @SkyHelpTeam Try @zeninternet - I've never had an outage

  • BIGcookie5mmmm BIGcookie5mmmm (@BIGcookie5mmmm) reported

    @SkyHelpTeam It only been down for 12 hours they are *************** and I will be cancelling my broadband with them ASAP

  • GaryPhi01097988 Gary Phillips (@GaryPhi01097988) reported

    @bantammad95 @SkySports Holding should be banned, I never said it would be easy! Just because it’s difficult it doesn’t mean you can’t do it. If they started punishing players often enough and you punished players AND the teams they played for managers would soon tell their players to pack it in.

  • rosehawkins Rose (@rosehawkins) reported

    @SkyHelpTeam we’ve now been waiting for broadband for over 2 months. 4th visit by open reach today to complete the job & were told he’s not allowed to do anything but put a box on the outside wall. What’s the point ? We’ll never get broadband

  • claireybear34 Claire Macdonald (@claireybear34) reported

    @SkyHelpTeam My broadband keeps going down. I am missing important meetings. I cannot get through to anyone over the phone even after waiting for an hour. Any way of getting this fixed or talking to someone? I have already done the necessary tests both days

  • maleysbhoy robert arbuckle (@maleysbhoy) reported

    @SkyHelpTeam Tried that...Still not working. It is a wider issue. Look at the reviews on the app page on Google play. Plenty of others having the same issue

  • HxrizonX ZeroHxrizonX (@HxrizonX) reported

    @SkyHelpTeam Says no known issues effecting the area (Wimborne minster Dorset)

  • BIGcookie5mmmm BIGcookie5mmmm (@BIGcookie5mmmm) reported

    @SkyHelpTeam It only been down for 12 hours they are *************** and my internet drops out at least once a day and has done since I got it. I will be cancelling my broadband with them ASAP

  • teertsg Gary_S (@teertsg) reported

    @SkyHelpTeam Thank you, I have been through this process and am no further forwards. I have also been on hold to your support tram for the last 1 hour 20 minutes!