Sky Outage Report in Whyteleafe, Surrey, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Whyteleafe, England
The most recent Sky outage reports came from the following cities: Wandsworth, Croydon, Southwark, Coldblow, Bexleyheath, Purley, Twickenham, Thornton Heath, Mitcham, Orpington, Caterham, Westerham, Surbiton, Epsom, and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Internet | 2 hours ago |
|
Croydon
|
Total Blackout | 2 days ago |
|
Croydon
|
Wi-fi | 2 days ago |
|
Southwark
|
Internet | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
|
Southwark
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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ローーーレンスエヴァンス (@LawrenceEvans11) reported from Bromley, England@SkyHelpTeam Hello, we've been without internet since Saturday and were told that it would be within three working days, and today we've been told it's five, and that there's no way Sky can get any time frame information from Openreach. Pretty poor service guys...
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chris summers (@ratman97) reported from Bromley, England@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
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Lisa Joyce (@lisajoyce33) reported from Camberwell, England@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Lisa Joyce (@lisajoyce33) reported from Camberwell, England@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Ben Burrows (@benburrows) reported from Richmond, England@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Frances (@Frances69992546) reported from Bromley, England@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
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Bex Mason (@Becsmas) reported from Eltham, England@SkyUK after 11 years of your TV service I will be ending on July 26. Your business model is out of date; tying people into a long term overpriced contract for broadcast media via proprietary hardware will soon go the way of video rentals. #Netflix has the model for TV’s future
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Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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Chris Tate (@tatey1965) reported from Wandsworth, England@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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mark hall (@mhall71) reported from Camberwell, England@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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Steve McHugh (@Macca211279) reported from Lambeth, England@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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darrenhenderson9 (@DarrHenderson) reported from Eltham, England@PaulJam84679845 @FootballerGay @SkyBetChamp @gaytimesuk @5liveSport @EFL @FA @PFA @SkyBetLeagueTwo @SkyBetLeagueOne @premierleague @SkySports @SunderlandAFC Well you do support nonces
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jamesyred (@jamesyred) reported from Redhill, England@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Stephen Adams (@StephenJAdams) reported from Redhill, England@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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Steve (@stevetom110) reported from Eltham, England@SkyHelpTeam bad bad show got new skyQ today after 5 week wait, 5hours later skyQ NOT WORKING, not happy BAD very BAD😡😡😡😡
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eternal optimist (@dettybo) reported from Swanley, England@SkyHelpTeam The sky engineer did fix the youtube and downloading problems and we didn't have the Netflix problem when they were here, this is new
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Toma (@DanToma85) reported@SkyHelpTeam I'm being completely blocked from talking to your customer support team and denied my rights to cancel my broadband within my cooling off period/broadband guarantee. Can someone please talk to me?!
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Daniel Toma (@DanToma85) reported@SkyHelpTeam Surely you can check im actually in a queue if i provide the number i called from or my account details? I feel like an idiot sitting here in silence for over an hour now
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Derek Jones (@djones1509) reported@SkyHelpTeam I have sent you a DM, please respond. I'm not an existing customer, nor do I want to join! :)
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Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported@SkyHelpTeam Thanks for your help. To date this year I've lost 26.5 hours of work time due to the internet being down and counting. Could you please be advise on the complaints and compensation process?
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Jamie McDonald (@TheCaleyMafia) reported@Ryanclifford11 That's no gonna happen as @SkySports is *** T.V in disguise. That's why as a Celtic fan I've never, and will never subscribe.
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Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported@SkyHelpTeam Thanks for your help. I am not looking for loss of earnings, but rather compensation for a service which keeps failing. I have been with Sky for nine years, but will have to file a complaint based on this year alone.
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Gary (@scott4_g) reported@SkySports To be honest I’m not vaguely interested in what the soccer special team are saying!! What have any of them ever done!! Worst panel ever!!
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Sarah Raynsford (@Sarahlraynsford) reported@SkyHelpTeam no Sky mobile service in Lowestoft atm, can you advise if there's an issue? Has been like it all morning at least. Ta
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WalkerM1983 (@M1983Walker) reported@SkySports Cancel it
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Scott Dempsey (@Scott011121) reported@SkySports But you had no issue with the disallowed Celtic goal at Tynecastle?