Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Wandsworth, Dartford, Merton, Sevenoaks, Mitcham, Orpington, Epsom, Welling, Tadworth, Sutton, Bromley and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyHelpTeam Tried that and didn’t help. That is why I had to phone your support.
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK broadband intermittently dropping connection. Your support tell me it’s due to number of wi fi devices connnected. When I was with @bt_uk this was not an issue. Sky support tell me I have to pay £300 cancellation fee to leave Sky!
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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mmpfb
(@chrstphrcp) reported
from
Bromley, England
@SkyHelpTeam is internet down in SE20. Have no connection this morning
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Robert Church
(@RobertC77080079) reported
from
Sevenoaks, England
@MCYeeehaaa @LingfieldPark @AtTheRaces @SkySportsRacing @SkySports Oh well Matt if the industry wants to put the final nail in the coffin of the lower end of racing they are on the verge of doing so. That idiot Becket is forgetting the punter , the racecourse staff and even people like yourself. Another idiot born with a silver spoon
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Joanna Bovis
(@Jojosolitaire) reported
from
Wandsworth, England
@SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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Dazza
(@BastionDarren) reported
from
Richmond, England
Hi @SkyUK I maybe looking to join your service when I move apartments next week
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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A_Hughes-Martin
(@AlfieHM) reported
from
Crayford, England
@SkyHelpTeam could somebody please help me as I’m unable to log into my sky ID
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Andrew Moore
(@sainttwittwer) reported
from
Tatsfield, England
@SkyUK Just got a letter telling me that my bill will be going up by £6 a month!!!!! What!!! Goodbye sky how dare you treat us this. Your broadband router is shocking as well. #milkingus #skyuk
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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John Paul Goddard
(@JP_Goddard) reported
from
Crayford, England
So after over a year of problems from @SkyUK that we couldn’t keep the tv, now their broadband has packed in and they say can take up to 5 days to fix and and can’t even tell me when an engineer will be sent. Was a Sky customer for 20 years but now they’re a shambles. AVOID THEM!
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Paul Smith
(@bronzefish) reported
from
Bromley, England
@SkyUK I have emailed you to complain of your poor service and unable to resolve my broadband issue that appears to be related to the router and I didn’t have this issue when I was with @bt_uk At least @bt_uk gave me the option to speak to a manager! #BadCustomerService
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KonradCy
(@konradc12) reported
from
Bexleyheath, England
@SkyHelpTeam I am a Sky customer. I don't think the call was from Sky! The caller only mentioned Call Guardian and couldn't answer who my provider is. Thanks anyway. I await an answer to confirm. I have telephone preference service.
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Kavanagh
(@KavanaghCk) reported
@Harry_Sherlock @SkyHelpTeam Down in SW18, Zone 2. I feel your pain!
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Dataguru
(@pepsimaxlover1) reported
@SkyHelpTeam is this broadband issue affecting the Salisbury area too? My connection has been off for an hour now.
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Al Phillips
(@swanny_jack) reported
@SkyHelpTeam Today I have, but this is an on going issues I’m having with Sky. At least today i have a clear reason why my broadband isn’t working.
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Neil Sheppard
(@NaskippyNeil) reported
@SkyHelpTeam no Internet in ST16 1EQ again, happens every day now and also no access to my sky app just says loading my info constantly!!! Had enough now constant problems with my sky Q connections and not getting the service I pay for.
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Danielle Cooper 💕
(@daniellemellor) reported
@SkyHelpTeam broadband down. Any idea when it will be sorted? Effecting TV also
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Catherine Kavanagh
(@KavanaghCk) reported
@SkyHelpTeam @Harry_Sherlock Issue has made it impossible for me to work today - when will this be resolved please?
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Matthew Lane 🏴
(@mattlane1980) reported
@SkyHelpTeam hi broadband is down LE9 area of Leicester but when checking online it says no faults in your area.
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G.P
(@gdotp) reported
@SkyHelpTeam broadband down in cw9 the last 39 mins. Working from home. Next doors BT service fine.your router showing disconnected on Wan service
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Sarah Knott
(@SarahKnott48) reported
@tablarishii @SkyHelpTeam Not working in Staffordshire either!
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Howard Cox
(@HowardCCox) reported
from
Cranbrook, England
.@SkyHelpTeam broadband down for 9 hours in total overnight and on 4 separate occasions today. It has cost me time and money. Maybe I should move over to @TrooliFibre - @SkyUK does loyalty count for anything & why can’t I get through to u for details of the outage. Compensation?