1. Home
  2. Companies
  3. Sky
  4. Whyteleafe, England
Sky

Sky Outage Report in Whyteleafe, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Whyteleafe, England

The most recent Sky outage reports came from the following cities: Wandsworth, Croydon, Southwark, Coldblow, Bexleyheath, Purley, Twickenham, Thornton Heath, Mitcham, Orpington, Caterham, Westerham, Surbiton, Epsom, and Wallington.

CityProblem TypeReport Time
Wandsworth Internet 4 hours ago
Croydon TV 2 days ago
Croydon TV 2 days ago
Croydon Wi-fi 2 days ago
Croydon Internet 2 days ago
Southwark TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • mattwebbELC
    Matt Webb (@mattwebbELC) reported from Swanley, England

    So on @SkySports that I pay good money I could watch rugby league, highlights of the cricket, efl, world match play golf or.... 2 fat ******* in thier mum and dad bedrooms playing computer games! WTF is going on?!

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • KateMcKeown01
    Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • Barbara4003
    Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports

  • Irontugboatcity
    sharman (@Irontugboatcity) reported from Crayford, England

    @SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • nrshq
    Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • JoJo79be
    Jo Asante (@JoJo79be) reported from Croydon, England

    I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??

  • ClaraMorrish
    Clara Morrish (@ClaraMorrish) reported from Bexleyheath, England

    @SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!

  • Honeykiss
    Wendy (@Honeykiss) reported from Crayford, England

    @SkyHelpTeam hi we are in Erith DA8 and no mobile signal since very early this morning, website says issue has been resolved but still no mobile signal? Have rest phone etc thanks

  • faridji99
    Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • Tjsam1000
    Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband

  • Irontugboatcity
    sharman (@Irontugboatcity) reported from Crayford, England

    @SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • TheSamWhitby
    Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • smileyblonde43
    Johanna (@smileyblonde43) reported from Bromley, England

    @SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order

  • Peachey_79
    Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • LabourSJ
    Sarah Jones MP (@LabourSJ) reported from Croydon, England

    @SkyHelpTeam any idea how long the problem will last in south london?

  • riven35
    phillip du plooy (@riven35) reported from Croydon, England

    @SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeconway22
    Luke Conway (@lukeconway22) reported

    @SkyUK @vanquishpurr Service isn't restored 🤡 BB1

  • Honiap86
    Iqbal patel (@Honiap86) reported

    @SkyHelpTeam Still down in BB1 sending misinformation about rectifying the issue when it’s still down in certain areas after second day of no usage is abhorrent. Stop telling customers you resolved the issue when quite clearly it is not!

  • HereTweetsDH
    SdanPeters 🇬🇧🌍 (@HereTweetsDH) reported

    @SkyUK Contract? Other streaming services allow “Cancel Anytime”

  • zakirmalik19001
    Zakir Malik (@zakirmalik19001) reported

    @SkyHelpTeam Despite receiving SMS this morning from Sky that the issue is resolved in our area, the broadband and phone services remain down in Blackburn.

  • stu_evs
    Stuart Evans (@stu_evs) reported

    @OFLoakfurniture @SkyUK It’s been looked into three times and still not delivered. We have had to cancel the order as we have no sofa and can’t wait until the end of December which is what your latest delivery time was. We also had apologies three times. Not good enough.

  • super_soph
    MissSmith (@super_soph) reported

    @virginmedia Still on hold, too busy to support new customers. Cannot wait to cancel and return to @SkyUK

  • RyanJackMum
    MeMeMeMeMe73 (@RyanJackMum) reported

    @SkyHelpTeam what’s the earliest I can cancel my subscription if my contract is up for renewal in December

  • monkeygirl_69
    Hannah Johnson (@monkeygirl_69) reported

    @SkyHelpTeam my television,had no satellite signal for 24 hours, cannot even watch recordings/ downloads or Freeview 8th November is earliest appointment and I am disabled and severally vulnerable

  • becca_lythgoe
    Becca Lythgoe (@becca_lythgoe) reported

    @SkyHelpTeam Well the problem is absolutely not resolved is it… WiFi has still been down today

  • SweetCheeks79UK
    Lindsay Fogarty (@SweetCheeks79UK) reported

    @SkyHelpTeam How long before you resolve the broadband issues in PR4 area? Trying to work from home is a nightmare! Also what compensation will be given to customers? Ours went down at 8am yesterday and still intermittent issues now.