Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southwark, Sidcup, Croydon, Welling, Wandsworth, Redhill, Dorking, Epsom, Bexleyheath, Orpington, Leatherhead, Kingston upon Thames, Beckenham and Horley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
-
LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
-
🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
-
David Berry 🦁 🏴 🇰🇲
(@davidgberry) reported
from
Crayford, England
@SkyUK Is there a problem with Sky Go? Mine won't open.
-
Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
-
Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
-
Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
-
Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
-
The Eye Casting CDA
(@TheEyeCasting) reported
from
Camberwell, England
@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
-
Insane Gooner
(@InsaneGoon3r) reported
from
Croydon, England
@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
-
Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
-
Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
-
Dom
(@DomPlums) reported
from
Horley, England
@SkySports why ******** are we talking about Man Utd when it’s palace against arsenal?
-
Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
-
Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Hanson
(@Andy_Hanson83) reported
@SkySports Never mind what he’d like. Its the 52 thousand Geordies who need putting out their misery that he has inflicted on us!!! #BruceOut #NUFC
-
Fiona Walker
(@FionaCW123) reported
@becks_sim @SkyUK I'm a diamond customer and I still can't order despite pre-registering
-
Chris O
(@chrisotwittor) reported
@SkyHelpTeam day 5 of no broadband. Despite calling sky twice and being told it would be fixed by now. I now face another day of calling and listening to fake promises. This is the service given to a customer of 9 years.
-
rachel howard
(@rachellhoward23) reported
@SkyHelpTeam ... I've been a sky tv customer for nearly 22 years, pay for everything apart from sport, diamond vip member...upgrade whenever you bring new tech out and still no email to let me buy the new sky glass package.. disappointing
-
rachel howard
(@rachellhoward23) reported
@SkyHelpTeam Yes I'm a pre registered diamond customer, the whole system is a shambles, i have already been quoted 2 different prices for the same glass package by sky and both times they assured me that would be the total cost and it wasn't
-
Daz
(@Daz8914) reported
@SkyHelpTeam i keep losing some channels on my Sky Q boxes. Particularly ITV2. Ive tried resetting the boxes but no change. Any help?
-
Hen
(@HenScott) reported
@SkyHelpTeam There are three other people in the KT6 area reporting issues on this thread. I have followed all your steps and sent photos through. Can we get an update on this issue and what is being done to fix it please? Thanks.
-
Hen
(@HenScott) reported
@SkyHelpTeam Have done. It says no known issues in my area but clearly that is not correct. Thanks.
-
Kpnuts
(@kp3nut5) reported
@SkyHelpTeam am really surprised that your more interested in looking after your existing customers, dont you think getting new customers should be top priority. I was a sky customer for 25 years left because I moved and large trees prevented me getting a satellite dish.
-
James Fleming
(@Jamesrf92) reported
@SkyHelpTeam Hi Matt, yep brand new sky q on Saturday, worked fine then, yesterday and now today says no satalite signal