Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Orpington, Richmond, Banstead, Caterham, Wandsworth, Swanley, Sevenoaks, Surbiton, Redhill, Thornton Heath, Reigate and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Croydon |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service
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Stu Middleton
(@Stu_Middleton) reported
from
Bexleyheath, England
Did Martin Tyler just say "Rubbing ****"? Sorry, my bad Robin Koach #chelsealeeds #SkySports
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Abi | The London Tea Blog
(@theldntea) reported
from
Bromley, England
Was due to have @SkyUK out today to upgrade our broadband, had to cancel due to covid in the house. This morning we have had 3 scam calls claiming to be sky from three different numbers. Is there a serious GDPR breach I need to be concerned about? @SkyHelpTeam
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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Scott Mulligan
(@scott_mulligan_) reported
from
Camberwell, England
@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Tom
(@tommo_watson94) reported
from
Eltham, England
Really enjoying the authentic dial-up internet speeds at the mo. Keep up the quality service @SkyUK
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John Martin
(@JohnMar90718642) reported
@SkySports Perhaps the grass is too green, he could try dying the grass yellow then if any players are colour blind this would help!
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John Mongan
(@turtleback78) reported
@SkyHelpTeam could you help with a subscription downgrade?
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Andrew Christy
(@Andyandrach) reported
@SkySports I am so bored of Connor Mc Gregor and I will tell him to his face ... a picture of his face obviously, I’m not an idiot!
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Luke Eduard
(@LUKEOVERTHERE) reported
@BeckyEverson @SkyUK @virginmedia Virgin media liked this yet I haven’t been able to get hold of support since January and they have ignored my DMs, absolutely awful service and overpriced service 👍👍
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Taylor
(@TaylorBirt1) reported
@SteveJ_Elstone @SkySports You don’t even live in this country so I’d rather support a team winning nothing than be a fake fan. Also he’s the quality that should be winning champions league and premier league not the notorious Carabao cup
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JB²
(@JMBMUFC) reported
@Willduke200 @SkySports It's only a bad excuse if you don't cut the trees down like Ole has done.
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Adriano Donato Couto
(@drikodc) reported
@SkyHelpTeam The last one told me he would contact OpenReach and then call me with an answer. Got a SMS instead, saying OpenReach has the email address now. The same I spelled to them multiple times since Friday. No solution yet.
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Caro Rosso
(@Naby_Lass) reported
@unbeara6leacp @SkyUK Tried it and re-set the box. It’s literally one channel down! 🤬
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BIZZABrandon31
(@BizzaBrandon31) reported
@TragicBronson99 @SkySports What a stupid comment
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Mason 🔴
(@RedYavar) reported
@Willduke200 @JMBMUFC @SkySports Just because others didn’t find a problem doesn’t mean that applies to everyone.