Sky Outage Report in Whyteleafe, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: Croydon, London, Richmond, Mitcham, Streatham, Southwark, Blackheath, Redhill, Lewisham, Twickenham, Banstead, Lee, Carshalton, Balham and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
||
| London |
||
| London |
Internet | |
| Richmond |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Laura Bridle she/her
(@midwifehippie) reported
from
Bromley, England
@SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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s ldn
(@shaks_ldn) reported
from
Lambeth, England
@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Neil ❌🇬🇧
(@neilclarke3) reported
from
Lambeth, England
@kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Lisa Stock
(@Lisa66Stock) reported
from
Bexleyheath, England
@JBooLJRB @SkyHelpTeam Yep mine since 10am. Says problem at exchange
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Nick-CAFC
(@NGN1985) reported
from
London, England
@SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, is there an outage in SW17?
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey mangan
(@Traceymangan1) reported
@SkyHelpTeam I wonder if someone can help. We were due to have broadband installed on Friday. Engineer couldn’t find a by cable. 2 engineers later advised its under floor. Advised cut a hole in your floor after lifting carpet and engineer be back , (1/2)
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sailwithrob
(@sailwithrob) reported
Trying to cancel my @SkyUK account seems to be a little like trying to leave the EU
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Jasmine 🌸
(@jasminejademx) reported
@SkyHelpTeam Hi, I’ve just had Sky Q installed and I’m struggling to get the the Prime app on my mini box, even though it’s on my main box. Please can you help?
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Melissa Little
(@MelissaJLit) reported
@OpenreachHelp 1 of your engineers arranged by a manager at @SkyHelpTeam failed to turn up, again. (For the 3rd time) @SkyHelpTeam offered no real help on the phone. No one is accepting responsibility and it isn’t good enough! We’re paying for a service provided by you both! How can you help?
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Kris Rowan
(@krisrowan82) reported
@SkyHelpTeam But why you called it “intermittent” when it’s clearly a total lack of service?
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Jina
(@JinaKx87) reported
@SkyHelpTeam having trouble with my Sky apps on broadband TV which are not loading. Are you having similar complaints?
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Harvey J
(@manharv1996) reported
@MAKEOUTHILL___ @scottwilson_31 @SkySports Stop making up false statements, you clearly have some deep lying issues
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Beeo Wolf
(@Beeowolf79) reported
@SkySports Will never get to fight him if they keep finding lesser mandatory fighters he has to face first. Whoever you like out of Joshua or Fury; it's the fight everyone wants.
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markfromlodz
(@markfromlodz) reported
Hey @SkyUK @SkyHelpTeam. On Friday I had to call because our router hadn't arrived before our service started today. The woman I spoke to (from Aberdeen) was SO helpful. Router arrived this morning & now everything is up and running perfectly. Please give her a pat on the back!👍
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Joe Baguley
(@JoeBaguley) reported
Interesting - just got a mail from @SkyUK saying: "We’re making you a Gold Sky VIP as you’ve been with us for over 5 years." I LEFT them as a customer over 5 years ago. I have not been a customer at all for over 5 years...