Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (47%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Mitcham, Orpington, Wandsworth, Caterham, Westerham, Surbiton, Epsom, Wallington, Isleworth, Sidcup, Kingston upon Thames and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
-
Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
-
Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
-
Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
-
Nina Dannielle Kells
(@cluedokells) reported
from
Crayford, England
@SkyUK I need to upgrade my internet as I’m working from home and it’s too slow with a full household. Tried to phone but you told me to go online but I can’t find the correct package
-
Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
-
Geoff Gosbee
(@geoffgosbee) reported
from
Eltham, England
@SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number
-
🆆🅴🆂🆃🆈
(@itsmrweston) reported
from
Eltham, England
@mainy10 @SkyUK @virginmedia Mine hasn’t been down for 2 days 😁
-
cheffiana
(@zoegracee03) reported
from
Camberwell, England
@SkyUK its 9.06 why is the wifi not working....
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
-
Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
-
Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
-
Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
-
Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Cookiesonthetopshelf
(@C_O_T_T_S) reported
@SkyHelpTeam I have issues every day, for a good half an hour, I shouldn’t have to unplug everything and wait for it all to load again. Wasting my time and making my working day longer is a joke! I’d like it fixed or I’ll be cancelling the direct debit for a service that isn’t fit for purpose
-
Julie Broadfoot • Photographer
(@juliebee) reported
from
Glasgow, Scotland
@SkyHelpTeam My broadband is down (or so slow that it’s barely functioning). The app says no service problems but I can see many other people tweeting about this. What’s happening? 🙀
-
Alison Renshaw
(@alisonrenshaw) reported
@SkyHelpTeam @SBillingtonfan No they won’t. Mine hasn’t been working properly since mid December and they still haven’t fixed it! I even paid to upgrade my broadband package thinking it would help *stupid*
-
Cajeeb_RL
(@Cajeeb1) reported
@SkyHelpTeam The test came back with no faults or problems and we looked at the steps and none of them would fix or improve as the router is where it should be and we have the boost on
-
‘
(@durki00) reported
@SkySports Guess he’s never gonna manage again then😭😭he’ll be waiting forever
-
Daniels
(@Lielups_10) reported
@SkyHelpTeam Hey Team Sky. The Broadband or The Dns Is Not Working For Me In Aberdeen.
-
MrHappySquid
(@MrHappySquid1) reported
@SkyHelpTeam I live in Cork 🇮🇪 no internet since 4.30 online test says all ok - tried ringing you but left on hold 45 mins - any help be nice ? Thank you
-
1143Shiv
(@shiv_1143) reported
@jp74444 @imbluefc @SkySports Look Villa need to sell Grealish and I am not joking, they are hindering his development as a world class player... He will never receive the recognition he deserve while at Villa
-
Carl Mitchell
(@Carl_Mitchell78) reported
@SkyHelpTeam No broadband since 4.30pm. Please don’t tell me to use the help section because I have no broadband so can’t. I have full WiFi signal and all three green lights on the router, there is no Broadband coming from the exchange. What is happening?
-
Tina Bee
(@TnTnGnB) reported
@SkyHelpTeam over the last few hours my internet is dropping out every 10 to 15 minutes, is this a known problem for Kent right now?