Sky outages and service status in Whyteleafe, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Whyteleafe, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 14, 7:06 PM GMT+1.
- Internet (45%)
- Phone (17%)
- Wi-fi (15%)
- TV (12%)
- Total Blackout (9%)
- E-mail (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whyteleafe, England
The most recent Sky outage reports came from the following cities: Croydon, Southwark, Swanley, Wandsworth, Bromley, Orpington, Kingston upon Thames, Warlingham, Sutton, Purley, Banstead, Halstead, Mitcham, Beckenham, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 1 day ago |
|
Southwark
|
Internet | 1 day ago |
|
Southwark
|
Total Blackout | 1 day ago |
|
Swanley
|
Phone | 2 days ago |
|
Swanley
|
Phone | 2 days ago |
|
Croydon
|
Internet | 2 days ago |
Nearby cities with recent reports
10 recent signals
5 recent signals
3 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Helen Charlesworth 💙 (@helen0107) reported from Bromley, England@SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!
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Steve (@MrMonsterMagic) reported from Redhill, England@SkyHelpTeam is there a problem in RH1 postcode? My internet has been dropping all day.
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, EnglandAs if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Rhi (@fulhamnonny) reported from Camberwell, England@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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Dd456 (@dadauk456) reported from Horley, England@SkyUK hi. Sky is not working. Any news on when it could be back up and running?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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NigelH (@magical_78) reported from Bromley, England@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Laura Bridle she/her (@midwifehippie) reported from Bromley, England@SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Illy Mus 💙 (@illymus) reported from Camberwell, England@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, is there an outage in SW17?
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Silka (@silkskt) reported from Camberwell, England@SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Delaney (@KevinDe30315301) reported@SkySports Sky sports as bad as ever
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John Sherry (@JohnSherry) reported@cxdi55 @skytv @SkyHelpTeam Modern big business treatment of loyal customers. An awful trend in the mega money companies. Profit before anything else.
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards
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Ian kelly (@IanKelly1987) reported@cxdi55 @skytv @SkyHelpTeam If you cancel all of sky you save a fortune
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!
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Squonk (@Squonk74) reported@cxdi55 @skytv @SkyHelpTeam I've just left Sky after 26 years. Renewal prices nowhere near good enough to keep me as a customer. Pisses me off that some people will get better offers but that seems to get decided by who you actually talk to and when!
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Raz (@Raaahaha) reported@cxdi55 @skytv @SkyHelpTeam I know it's obviously not great but at one point you were a new customer and you probably got a similar new customer offer for 12 months?