Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, Reigate, Bromley, Twickenham, Mitcham, Wandsworth, Isleworth, Orpington, Dartford, Merton, Sevenoaks, Epsom and Welling.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Tunde Bella
(@MCTundeBella) reported
from
Crayford, England
@SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
I give up on @SkyHelpTeam most of the UK are having issues with sky broadband and yet sky are saying there are no issues. Time to find another provider and been on hold to customer services for 45mins.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Liam J C
(@cjLiam1) reported
from
Wandsworth, England
@SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service
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Matt McIlroy
(@Mattmcilroy) reported
from
Bromley, England
Always rave about how good @SkyUK is but a month to replace a broken Q box especially over Xmas is a joke, just post the bloody box or get an engineer round! #whatajoke #jokeservice
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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TOKYO SEXWALE
(@sdoone) reported
from
Camberwell, England
@SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime
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Mandy Carroll
(@MandyMinime35) reported
from
Crayford, England
@SkyHelpTeam It does work, but i just need 2 know of the issue is being fixed.
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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barumboy
(@gwynbcfc) reported
Wtf @SkySports why have you got a woman pundit in the studio? Thank Christ she on the sofa and not commentating. That would have been just too much
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Lee Cartwright
(@LeeCarts) reported
@SkyHelpTeam If the earliest a visit can happen is 10 days it just shows how many other people must be having issues with your company! I’ll be contacting the value team firstly to be refunded the money I’m paying for internet I cannot access.
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Darren Burrows
(@dazwestmids) reported
@SkyHelpTeam Hi Louise, on the iPad nothing happens with my last email coming in to my inbox at 2AM. If I log on through website or my mobile I get a message ‘we apologise for the inconvenience but we have encountered a problem with your account. Please contact 03442411280 for assistance
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Mark Smith
(@marksmith99) reported
@SkyHelpTeam My broadband cut out just before 3pm this afternoon mid Teams call. Nothing back yet. Any idea what happened and when it will be fixed. Have work calls and kids needing to do homework online
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Chiara Strazzulla
(@TheStrazzulla) reported
@SkyHelpTeam our broadband has been down for hours, I got a text from you saying there's an outage but when I check the service updates online it says no outage. Which is true? I need to work tonight and can't without Internet.
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⚪️🄱🄰🅂🄷⚪️ Contes blue and white army
(@bashy_1986) reported
@andyAVAVsystems @UswitchUK @SkyUK Really? Had Q since it came out with additional box and never had to..
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adam 🏴
(@Adam_cocker1986) reported
@jeppe_olesen @AMG3598 the major roadblock being skysports pay for £1 billion in revenue. if verstappan can't handle the truth that the 2021 title was handed to him, then redbull can always turn down their share of the sky money
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kirsty widdowfield
(@kirstynewcastle) reported
@SkyHelpTeam I’ve done all that at least 100 times in the 8 hours it’s been down. Nothing makes a difference. Have an engineer allocated but no idea when. It’s becoming a regular thing these days with no internet randomly for hours at a time
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FN
(@04fn_) reported
@SkySports red buttons not working you tossers. am missing russell martin swans here
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Gavin Wyn Hopkins
(@iamgavla) reported
@SkySports your ‘coverage’ of the @SwansOfficial game on the red button is appalling! What do we pay so much for il never know! 😡