Sky Outage Report in Whyteleafe, Surrey, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Whyteleafe, England
The most recent Sky outage reports came from the following cities: Wandsworth, Croydon, Southwark, Coldblow, Bexleyheath, Purley, Twickenham, Thornton Heath, Mitcham, Orpington, Caterham, Westerham, Surbiton, Epsom, and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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TV | 2 days ago |
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TV | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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TV | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Matt Webb (@mattwebbELC) reported from Swanley, EnglandSo on @SkySports that I pay good money I could watch rugby league, highlights of the cricket, efl, world match play golf or.... 2 fat ******* in thier mum and dad bedrooms playing computer games! WTF is going on?!
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John (@icbm24) reported from Croydon, England@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Kate McKeown (@KateMcKeown01) reported from Merton, England@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, EnglandHave they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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sharman (@Irontugboatcity) reported from Crayford, England@SkyHelpTeam Contact options ie I ring you. Deal with your appalling automated service. Next time I ring I’m cancelling
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Charlene Peachey (@Peachey_79) reported from Wandsworth, EnglandHey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Naresh Vaneshwar (@nrshq) reported from Croydon, EnglandHorrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Jo Asante (@JoJo79be) reported from Croydon, EnglandI wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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Clara Morrish (@ClaraMorrish) reported from Bexleyheath, England@SkyHelpTeam I spoke to Sky on 8March to raise issue with overpayment on my direct debit. Caller said her manager would look into it and call me back on 10March yet no call and now on 11March get email saying my complaint has been closed. What?!?! No email address to respond to?!
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Wendy (@Honeykiss) reported from Crayford, England@SkyHelpTeam hi we are in Erith DA8 and no mobile signal since very early this morning, website says issue has been resolved but still no mobile signal? Have rest phone etc thanks
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Mohammed farid butt (@faridji99) reported from Leatherhead, EnglandShame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Tom Samuel (@Tjsam1000) reported from Whyteleafe, England@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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sharman (@Irontugboatcity) reported from Crayford, England@SkyUK internet coming and going. Twice I’ve rung to be fobbed off with engineer will sort. Was also promised booster voucher to buy from Tesco. Not received complete joke. I want a refund and problem sorted. I’m paying enough
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Sabina Khan (@SabinaNKhan) reported from Croydon, England@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Sam Whitby (@TheSamWhitby) reported from Wandsworth, England@SkyHelpTeam is there Internet issues in the London SW8 area
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Johanna (@smileyblonde43) reported from Bromley, England@SkyHelpTeam was supposed to have our broadband and sky talk activated yesterday. Engineer didn’t show up. Customer service couldn’t give me any information as @WeAreOpenreach only update them the day after they are supposed to complete the work. No information on our order
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Charlene Peachey (@Peachey_79) reported from Wandsworth, England@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Zara (@zarascakes) reported from Croydon, England@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Sarah Jones MP (@LabourSJ) reported from Croydon, England@SkyHelpTeam any idea how long the problem will last in south london?
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phillip du plooy (@riven35) reported from Croydon, England@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Conway (@lukeconway22) reported@SkyUK @vanquishpurr Service isn't restored 🤡 BB1
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Iqbal patel (@Honiap86) reported@SkyHelpTeam Still down in BB1 sending misinformation about rectifying the issue when it’s still down in certain areas after second day of no usage is abhorrent. Stop telling customers you resolved the issue when quite clearly it is not!
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SdanPeters 🇬🇧🌍 (@HereTweetsDH) reported@SkyUK Contract? Other streaming services allow “Cancel Anytime”
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Zakir Malik (@zakirmalik19001) reported@SkyHelpTeam Despite receiving SMS this morning from Sky that the issue is resolved in our area, the broadband and phone services remain down in Blackburn.
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Stuart Evans (@stu_evs) reported@OFLoakfurniture @SkyUK It’s been looked into three times and still not delivered. We have had to cancel the order as we have no sofa and can’t wait until the end of December which is what your latest delivery time was. We also had apologies three times. Not good enough.
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MissSmith (@super_soph) reported@virginmedia Still on hold, too busy to support new customers. Cannot wait to cancel and return to @SkyUK
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MeMeMeMeMe73 (@RyanJackMum) reported@SkyHelpTeam what’s the earliest I can cancel my subscription if my contract is up for renewal in December
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Hannah Johnson (@monkeygirl_69) reported@SkyHelpTeam my television,had no satellite signal for 24 hours, cannot even watch recordings/ downloads or Freeview 8th November is earliest appointment and I am disabled and severally vulnerable
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Becca Lythgoe (@becca_lythgoe) reported@SkyHelpTeam Well the problem is absolutely not resolved is it… WiFi has still been down today
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Lindsay Fogarty (@SweetCheeks79UK) reported@SkyHelpTeam How long before you resolve the broadband issues in PR4 area? Trying to work from home is a nightmare! Also what compensation will be given to customers? Ours went down at 8am yesterday and still intermittent issues now.