Sky Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Wandsworth, Redhill, Thornton Heath, Reigate, Dorking, Horley, Dartford, Sutton, Purley, Coldblow, Twickenham and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Colin Holt
(@Kentishhomer) reported
from
Dartford, England
@SkyUK @fox @NCIS_CBS this is really poor since fox was sold off, ncis ncis Los Angeles has gone to Disney plus. No where to view it feel like chucking it all away 19 seasons with ncis left in limbo now
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Louise S
(@LJS111) reported
from
Lambeth, England
*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Craig Williams
(@CraigWiIIiams) reported
from
Camberwell, England
@SkySports this is nonsense. Not one player went anywhere near him to console him after the Musiala/penalty **** up. Clearly a disconnect.
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Alex Heath
(@ADH_911) reported
from
Bromley, England
@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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Leyton Wylde
(@Wildster180774) reported
from
Crayford, England
@SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering
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neil 🍊
(@oringepil) reported
from
Swanley, England
@SkySports Garbage press
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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Shameema Yousuf
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joezus
(@datkidjoey) reported
@SkyHelpTeam , broadband e1 london down all week, done line tests. sky service test wont load, says unavailable, whats going on with the fibre!!
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CoderGrammer
(@CoderGrammer) reported
@SkyHelpTeam my broadband has been really or no connection for a week. The phone service says there is a problem with the exchange. But how can I get an ETA of a fix? It’s a nightmare!
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LymphomaLad
(@SteveCoyne6) reported
@SkyHelpTeam Thanks Laura. That isn't a problem. The wind, rain and snow all affect the signal received due to its current location on house. Is this an expensive/lengthy thing to do roughly?
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Aaron Archer
(@longliveaze) reported
@IsaacShnton @AaronAbberley @SkySports Stoke fan crying about a tackle you lot going soft 🤤, at least he never broke his leg 👍
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Jessica
(@Jessica68228662) reported
@SkyHelpTeam can you give me a number to call someone to deal with this where they will answer the phone and I don’t have to go through 500 different stupid options! I just want to speak to a person who is going to sort this out NOW
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DelBoy
(@radvidelski) reported
@SkyHelpTeam no wifi,call centre tech said it was an outside problem but no engineers at the weekend.we both WFH,been a customer over 20 years.i can't wait til Monday.surely you have engineers at the weekend?!
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Stuart Devons
(@stuartdevons) reported
@SkyHelpTeam (2/2) removing the BT Whole Home has meant I lose a lot of functionality such as pausing certain devices, naming devices, time limits on kids devices etc. Also the whole system is much slower. I am not a happy #Sky customer
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Nick Cawood
(@cawood_nick) reported
@SkyHelpTeam Not a problem 👍
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Mark
(@TableFootball) reported
@SkyHelpTeam It’s the financial implications which are my issue. Despite all communications stating yesterday was the date, I’m now going to have spend money on buying more mobile data to stay connected. In addition to being accused of being responsible for the delay by @OpenreachHelp
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Nell
(@Nellfr16) reported
@SkyHelpTeam It just says 'Download failed' It certainly doesn't happen as often as it used to - virtually every time - but it's been happening for ages - an ongoing problem with you and BT apparently. And I'm fed up paying for something that doesn't work.