Sky Outage Report in Whyteleafe, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Southwark, Twickenham, Thornton Heath, Mitcham, Orpington, Wandsworth, Caterham, Westerham, Surbiton, Epsom, Wallington, Isleworth and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Matt W
(@mediamadmatt) reported
from
Crayford, England
How can @SkyUK compete in the telecoms market when @bt_uk & @BT_Openreach provide a lacklustre service. I had an engineer booked due to poor broadband, he said that no one was in, how would he know if he didn’t knock on the door - my wife was! @Ofcom please sort this out!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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michael kelpie
(@thekelpie) reported
from
Bromley, England
@hayley_emma1 @bt_uk @SkyUK Interesting that @bt_uk responded quicker than @SkyUK AND they got your name right. Now, if only BT could actually be better at actually getting your phone line working you’d be a happy customer and wouldn’t have to take another half day off work. Fingers crossed H.
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Hutchinson
(@RadioMunkeh) reported
@SkyHelpTeam Hi - is there a problem with email right now? Can log into webmail but nothing via my iPhone and Mail on my MacBook. Any thoughts?
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Martyn Tideswell
(@MartynTideswell) reported
@SkyHelpTeam Says No known issues! I’ve gone through all your testing connection lark and help pages and it just takes me round in circles and not to a point of resolution.
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richard foord
(@Archicar_rich) reported
@SkyUK "We are sending engineers out to fix TV problems and install Sky. To keep you safe, our engineers won’t be able to enter your home." So how do you fix boxes then?? #magic
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Right Hand Lead
(@R_H_Lead) reported
@MartinScullion8 @petebeckett1 @SkySports Michael Jordan was great because he was great at basketball. That’s all there is to it. He was average at best at baseball. And if anything yes, it only damaged his basketball legacy as he came back halfway though a season and bombed. Sucks to be proved wrong by a bot I guess
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Nathaniel Banks
(@nathaniel2510) reported
@SkyHelpTeam Internet turns off at least 5-6 times every day making my wife’s teaching from home a bit issue. It means that most of her classes get interrupted but we just can’t seem to do anything to get it resolved.
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Alex PC🇬🇧
(@BlueArmyAlex) reported
@SkySports @SwansOfficial @JamzLowe **** player send him back to whatever club he played for in 18/19
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Mark Hughes 💙
(@markphughes17) reported
another day, another phone call to @SkyHelpTeam to completely stress me ******** out and ruin my day.
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Guto Llyr Williams
(@gw17090320) reported
@SkyHelpTeam WiFi down in Llanrug in North Wales. Sort it out asap!!
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Sarah Bradbury
(@SarahBradders73) reported
@Babs101053 @SkyHelpTeam Thanks ***, absolutely ridiculous under the current circumstances, all they've been doing all day is telling people it's their router, seen about 15 people on Facebook been told that nonsense, when it was obvious it was a bigger issue x
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Mark
(@mjmatthews) reported
@SkyHelpTeam The service status page just says 'No known issues in your area' though. I'm burning through my mobile data at a rapid pace to try and do my job.