Sky

Sky Outage Report in Epsom and Ewell District, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Epsom and Ewell District, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Epsom and Ewell District, Surrey, England 12/13/2025 14:30

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Epsom and Ewell District, Surrey, England

The most recent Sky outage reports came from the following cities: Croydon, London, Surbiton, Hammersmith, Southwark, Weybridge, Wandsworth, City of Westminster, Redhill, Southall, Chertsey, Greater London, Hounslow, Woking and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Total Blackout
United KingdomCroydon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Epsom and Ewell District, England

Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports Same against Man City - 3-0 down at half time and no changes. Frustrating to be honest

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?

  • AlysenMiller Alysen Miller (@AlysenMiller) reported from Wandsworth, England

    @SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • si_fi Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • emilykerrin Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from Bromley, England

    @thealmightyquin @SkySports I think we have a lot of possession, slow build up play but no real end product....

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • julietdcole juliet cole (@julietdcole) reported

    @SkyHelpTeam also issues in SW9 London… WFH please resolve ASAP!

  • BevTheaker Bev Theaker (@BevTheaker) reported

    @RickyPatterson @SkyHelpTeam Must be the whole country down

  • Jimmyja52326796 Jimmyjammy (@Jimmyja52326796) reported

    @SkySports Yes Gary. There must be an explanation, a millionaire footballer couldn't possibly be behaving badly. As we know in your eyes only Tories are responsible for anything bad in the world.

  • NoireNate N. (@NoireNate) reported

    @SkyHelpTeam The issue is you. How are you resolving that? My internet dropped last night yet you're sending me nonsense about issues now when my service is "currently" running. Pull your finger out seriously and don't @ me for the sake of it

  • Qwibbs48 Qwibbs (@Qwibbs48) reported

    @SkyHelpTeam your internet is apualing and wouldnt let me do jack **** on my pc for hours, dame for other victims ik who use sky

  • DamianPajjjy damian paget (@DamianPajjjy) reported

    @SkyHelpTeam why can't you sort out your Internet. South wales area has been intermittent for over an hour. Can't even run checks online as that's down

  • Adaryn RJ (@Adaryn) reported

    @SkyHelpTeam @BigSammyJ Dear sky, I’m going to write this in capital letters so it’s clear. MOST OF US CANNOT ACCESS THIS ON MOBILE INTERNET. Everytime you tell us to go here, everytime I tell you I can’t access it on mobile. In any case it says no issues. There are deffo issues.

  • KudzaiZvikwende John Vhiki (@KudzaiZvikwende) reported

    @OmarHawwashBG @Inter_en Remember when people on @SkySports got a doctor saying Eriksen may never play football again. I know he said may but it just wouldn't be awesome for him to shove that statement where his MD would never reach😑😑...

  • Jack20r J20r (@Jack20r) reported

    Sky internet down ✅ Bad customer service ✅ Am I changing provider ✅ 2nd time down in 24hours can’t do any work again… @SkyHelpTeam @Sky

  • Sarflondoner66 Sarflondoner (@Sarflondoner66) reported

    @SkyHelpTeam to add to your list Sky Broadcast not working in SM5 area. #skybreakdown #skybroadband