Sky Outage Report in Redhill, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Redhill come from postal codes RH1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Redhill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Redhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Redhill, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Dorking, Mitcham, Redhill, Banstead, Carshalton, Thornton Heath, Coulsdon, Sutton, East Grinstead, Leatherhead, Epsom, Westerham and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Redhill, England
Latest outage, problems and issue reports in Redhill and nearby locations:
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Alex Heath
(@ADH_911) reported
from
Bromley, England
@SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam As I said I’m not home right now and because there was no internet at home for two hours my dad was forced to go into London to work. I’d like to know why workmen turned up outside, cut wires and took a telephone pole down and we weren’t given warning.
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam hi I’m not at home but my dad informed about 2 hours ago that the internet went down and workmen had turned up outside our house cutting wires and destroying the telephone pole nearby. Why has this happened? Would have been nice to have been told work was starting.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Once again abdication all and any customer responsibility
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@OpenreachHelp what does a girl have to do to get the courtesy of a response? @SkyUK are clear it's you holding up service my cancelling the order to reinstate a line that worked the day before ??
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam No.. It's all @OpenreachHelp fault so Sky can't possibly take an responsibility for their customers... Great service isn't it ?
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Justin Leeper だよ！
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Jo Gennari 💙 #bemoreshark
(@JoJoTrainers) reported
from
Bromley, England
@SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Miss M 🇪🇺🏴
(@MissMcN) reported
Been put through HELL for 3 days by @SkyUK @SkyHelpTeam trying to work from home with virtually no internet & nothing but 2-5 working days & different explanations abt the problem every time I call. Been on the phone for HOURS & NOTHING!Beyond awful to treat customers this way!😡
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Lawrence Greenway
(@L_Greenway) reported
@SkyHelpTeam No problem, thank you. Do you have any idea when engineers may be allowed back into properties or is it until lockdown is lifted?Thanks
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ozzy91
(@AaronOzzy15) reported
@SkyHelpTeam hi I have an issue when I log into the my sky app it says I can save on broadband and my contact is coming to an end but I click on it and says its busy all the time
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Rachel Hurst
(@Iamrachh) reported
@SkyHelpTeam my broadband keeps dropping out. Do you currently have issues?
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☁️ Tom Blamire ☁️
(@Salesforce_Tom) reported
@mark_instructor @SalesforceSimon @SkyUK Problem all lies in how far you live from the junction box and how far the nearest exchange is to you. You should be able to speak to sky for them to tell you what they can guarentee they can offer to your home. I had an issue at first with sky and they sent openreach as i had...
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Justin Coles
(@jtcoles) reported
@SkyHelpTeam Your customer service is absolutely diabolical! Been on hold for over an hour and been told at the start it would be a 15 min wait! No wonder I want to cancel! Disgrace!
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Miss M 🇪🇺🏴
(@MissMcN) reported
@SkyHelpTeam It’s what they “have to say” apparently!! You blame open reach but far as I can see it’s just to cover your own back with APPALLING service. I wouldn’t wish sky broadband on my worst enemy!!! No one gives a 💩DISGUSTING WAY TO TREAT CUSTOMERS TRYING TO WORK!!!
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Rachel Hurst
(@Iamrachh) reported
@SkyHelpTeam Yes I’ve done this already. I upgraded to Superfast broadband recently but the connection is intermittently unstable. It’s extremely frustrating!
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Hayley E Lawrance
(@hl_hayleylaw70) reported
@SkyHelpTeam I have just been advised by my IT colleague who has told me to advise you that my connection my VPN keeps dropping out and their end is fine it’s my Sky broadband connection which is the problem
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Joe Heys
(@joeheys) reported
@SkyHelpTeam trying to cancel my broadband. After being put on hold for half an hour I was hung up on. Absolutely furious can you sort it out.