Sky Outage Report in Headley, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Headley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Headley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Headley, Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Crawley, Merton, Mitcham, Staines, Epsom, Addlestone, Woking, Cranleigh, Tadworth, Sutton, Reigate, Twickenham and Morden.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Headley, England
Latest outage, problems and issue reports in Headley and nearby locations:
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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marnie isabella ☀︎︎
(@marnieisabella_) reported
from
Tandridge, England
Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nico
(@imallboutmyself) reported
@SkyHelpTeam I’m not a customer anymore and happily not planning to return. Thank you.
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kiyame
(@oof99637594) reported
Hey @SkyUK has the servers gone down? I haven’t had any connection since 3am this morning and its just gone over 13 hours without it
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Someone
(@Enanmix) reported
@SkyUK Was good for over five years then became unstable and despite numerous call outs would work properly. So went to Plusnet
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Tony Merricks
(@TonyofCJWU) reported
@SkyHelpTeam Louise What am I supposed to look for as there is nothing in relation to my issue on your T&C's.
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Tony Merricks
(@TonyofCJWU) reported
@SkyUK As an existing customer, I have attempted to take the £41.00 TV and Broadband but, it does not let me proceed.
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katie
(@welland_k) reported
@SkyHelpTeam Hello- we can’t find a phone number!!!! We have no broadband, the online checker hasn’t helped and there is a problem with our ONT too. We have no wifi. Please help we are working from home.
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Callumabbiss1991
(@Callumabbiss191) reported
@SkyHelpTeam hello I am really not happy with your service I am thinking of cancelling my contract with yourselfs.
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Ravn_Shadow
(@Ravnkingshadow) reported
@SkyHelpTeam Sign in but nothing happened
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Callumabbiss1991
(@Callumabbiss191) reported
@SkyHelpTeam I want to enquire about bt sport if I add it to my package can I cancel bt sport at anytime?
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Speak your mind
(@MrsM_x_x_x) reported
@SkyHelpTeam I cannot believe how poor your customer services are on chat. I want to cancel & im not calling to spend 60-90 mins on a phone call