Sky Outage Report in Headley, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Headley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Headley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Headley, Surrey, England
The most recent Sky outage reports came from the following cities: Croydon, London, Lewisham, Surbiton, Sutton, Streatham, Guildford, Epsom, Feltham, Mitcham, Thornton Heath, Balham, Earlsfield, Carshalton and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Headley, England
Latest outage, problems and issue reports in Headley and nearby locations:
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
-
Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
-
Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
-
Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
-
Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
-
Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
-
David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
-
Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
-
David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
-
Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
-
Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
-
Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
-
Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
-
Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
-
Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
-
Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jughead
(@CFC_Sanele) reported
@SkySports No one asked g shut ******** up
-
Werdna Strebor
(@PopeyeMcRoberts) reported
Derby v Swansea on Sky Sports...........**** it, let’s talk about Bournemouth for 10mins 🙄 #DerVSwa #Swans #SkySports
-
Silly
(@SillyFizzy) reported
“Customer Service” @SkyUK unable 2 put me through 2 my case manager but connected me 2 Cancellation straight away when I finally had enough & requested 2 cancel everything. After 6 calls it was the Cancellations person who was the most helpful! How ironic! #LackOfCustomerService
-
laura hosken
(@missyhosken) reported
@SkyHelpTeam @primevideosport why is the stream constantly buffering when trying to watch football on Amazon prime through the sky q box? this is awful 😡
-
Caroline
(@CeCeBrookGirl) reported
Seething with @SkyUK. They took 3 times my bill this month! I cancelled the payment and tried to contact them. Couldn’t get through to them as the payment cancelled. They have cancelled my service AND I still can’t speak to anyone to sort it out! Utter ****. Any1 else had this?
-
EmilyKate👩🏼🦰🦊
(@emma_leekate) reported
@SkyHelpTeam my internet has gone down all day. I’m fed up with this now. The amount sky customers pay a month to not have a reliable service is getting beyond a joke!!
-
Frankie Oliver
(@FrankieOliver) reported
@SkyHelpTeam I have done this and go round in circles and fail to speak to anyone
-
Amy Mills
(@miillsy) reported
@OpenreachHelp I’m afraid not. Not heard a thing from @SkyHelpTeam since I reported the issue. I’ve called them every morning & they’ve continuously told me they can’t give me an update, that I’d receive an automated text when it’s done & that I should find phone number for Openreach instead
-
Lauren
(@xImHood_PLL) reported
@SkyHelpTeam Hi we have been having issues with our internet all day. No connection at all.. please help
-
Frankie Oliver
(@FrankieOliver) reported
@SkyHelpTeam I have have had no response regarding a customer complaint. Pls can you respond. I have had Sky Fibre multiform since February and it has never worked despite boosters etc. I don't seem to be able to get hold of any technical help. Thank you.