Sky Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (32%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Sky outage reports came from the following cities: Feltham, London, Slough, Hounslow, Ealing, Wembley, Woking, Brentford, Fulham, Hampton, Cricklewood, Kensington, West Drayton, Hampstead and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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#stuckinarock
(@Stuckinarock) reported
from
Twickenham, England
@SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?
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Kate Davies
(@k8tyDavies) reported
from
Worcester Park, England
@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Greenford, England
How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@MuhammadLd74390 @DeadlineDayLive @SkySports António Silva, Benfica's 21-year-old centre-back, has a market value of around €32-40 million based on Transfermarkt and recent estimates. He recently turned down a €45m bid from Al Hilal to stay in Europe, with Benfica open to offers amid interest from clubs like Newcastle.
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Simon111
(@Simon11120) reported
@SkySports Please Please would some decent broadcaster bid to cover The Open as this attempt by Sky is the worst ever !!!
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Marie Edge
(@marieedge) reported
@SkyHelpTeam Ok thank you I will leave it as it is I don't want to cancel it as I have got a good deal
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aminormal
(@njjok74) reported
@SkySports please tell your commentators they don't have to keep apologising after every minor swearword that might get picked up by the mics at the @TheOpen. We get it YOUR SORRY! Must of us don't give a **** anyway! (Apologies for the language).
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ѕσρнιє🥰
(@sophieallan_tw) reported
@SkyUK Sky stream was installed yesterday, but i still cannot use it.. can anyone help?
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micky b
(@remickas14) reported
@SkyHelpTeam Some companies go up and beyond to reward customer loyalty. Sky are trying the ‘ we’ll take customers for granted, whilst grabbing new ones‘ line. 25 years done, see you later ! The switch to ee was very good by the way !
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Zar 🧡🤍💙💛
(@ZarBeck26) reported
from
Luton, England
I've got to hand it to you @SkyUK after 316 days since I placed my fibre broadband order on 4th Sept 2024, finally it's done! It's amazing what an @Offcom complaint provokes some bloody action, and regular updates from an executive complaint official....Now for my compo claim !
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barry
(@carper_clough) reported
@TheAnfieldBuzz @SkySports_Keith Skysports only 24 hrs behind, not to bad this time round. 😭😭
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Damian
(@DamoFrod) reported
Zero “customer service” from @SkyHelpTeam despite several calls in the last few weeks. Promised help but not heard back yet. Sky Glass is failing….
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Ben Edgett FPL 🏴
(@EdgettFpl) reported
@SkyHelpTeam hi I can not access the sky go app because it will not let me sign in. Please help. Thanks.