Sky Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Hounslow, Addlestone, Royal Kensington and Chelsea, Kensington, Chertsey, Fulham, Brentford, Hayes, Sutton, Maidenhead, Weybridge, Epsom and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hounslow |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Andy Webb - Say Hello 👍👋🏻
(@AndyWebbDJ) reported
from
Burnham, England
@dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Vince Skillcorn Judo
(@Vinceskillcorn) reported
from
Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris I
(@cache1337) reported
@DCMS im on 30mb with @SkyHelpTeam and it drops out now and again and is so slow and you're talking about gigabit connections :X AL6 fyi, not exactly rural
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Chris white
(@ChrisWhite04) reported
@Simontaylor66 @GeorgieBaxter93 @SkySports Alcohol is not banned from stadiums...just in view of the pitch. In Rugby matches, where its not banned, people load up before they come anyway & after..No trouble. The problem is football fans & their behaviour.
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Emily 🏹 Fan 🏳️🌈
(@bishopsarrows) reported
Disappointed with Sky. I Pre-Ordered the iPhone 13 under the impression I'd be getting it on release day, only to get a text half way through the day saying it'll be by the 5th of October. Had I been told this from the start I'd have had no issue. @SkyHelpTeam
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Andy Dunning
(@AndyDunning5) reported
@SkySports I'm a white wanderer thought this was a bit drastic to be honest. Thought they could have left in the kiosks for first goal and first goalscorer and so on. However new owners have new ideas down to them.
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NathanLewis
(@NathanL68388590) reported
@SkySports Why is it not live on your cricket channel? It's currently showing best bits of a game played yesterday. LIVE sport should take priority over repeats, seeing as people pay for your service.
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Theo Theodorou 💙
(@theotheodorou) reported
@SkySports Please god no. Terrible idea.I certainly don’t want to be covered in beer every time a goal is scored.
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Clive Wilcock
(@clivewilcock) reported
@SkySports That would be a bad mistake!
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Richard Smith
(@richinpoole) reported
@SkySports Could never understand why you could watch rugby with a beer and not at football, but then realised men watch rugby but a minority of “fans “ would ruin it at football
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Doug
(@DougE) reported
@stephiegal @SkySports It was on downtown Miami around Bayside in prior years and the traffic delays because of the race route blockages were terrible!
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Callum
(@Tybs_) reported
@SkyHelpTeam 2 days since installation and no service whatsoever on my home broadband. Followed steps in the app and engineer booked to investigate, but can’t wait 2-5 working days. I’m working from home and need WiFi. Can you help?