Sky Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Sky outage reports came from the following cities: Ruislip, London, Hammersmith, Hayes, Guildford, Worcester Park, Pinner, Southall, Harrow, Hampstead, Slough, Hounslow, Maidenhead, Weybridge and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
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Tony
(@TBoulders) reported
from
Old Windsor, England
@SkyHelpTeam It gets worse, awful service!
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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M a r k H e s t e r
(@sparkyhester) reported
from
Ealing, England
@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Daniel
(@danielthfc13) reported
from
Southall, England
@SkyUK can you fix your wifi please 4 hours it’s been down...
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ibrahim Khwaja 💙
(@IbrahimKhwaja) reported
@LCFCtilIDie1989 @bantammad1995 @SkySports Damn bro, you really got me there
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Richie Fullerton
(@Richie_F26) reported
@SkySports The abuse players hurl at ref's! I like poch but he is chatting utter **** here I'm afraid
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Adam
(@LCFCtilIDie1989) reported
@IbrahimKhwaja @bantammad1995 @SkySports I wouldn’t be so hard on yourself, it’s not your fault that you’re stupid.
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Simon Roberts
(@Syeinkent) reported
from
Chilham, England
@SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks
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Adam
(@LCFCtilIDie1989) reported
@IbrahimKhwaja @bantammad1995 @SkySports Im old, yet you use the phrase doughnut! Wtf! Get back to school lad!
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Cawley
(@Cawlmegga) reported
@SkyHelpTeam wifi has been dropping all afternoon, every test I’ve ran said no issues and every “fix” I’ve followed from the online helps hasn’t worked. Can someone check this... and don’t send me the generic “have you checked you’re area on our website” cause I already have
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Jordan
(@JordanKing1512) reported
@SkyHelpTeam hi can you help me please just had my broadband set up and I can’t for the life of me connect my Alexa to WiFi? Can you help please?
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BUTTERBEAN
(@UDDERLY_USELESS) reported
@RSwanson_UK @SkySports Nobody gives a ****!!!!
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Gaz Jones
(@GazEJones) reported
@SkyHelpTeam This is poor. I have been with sky for years. I have had to cancel the sports but new customers can get it cheap?! My basic package runs out next year but I can’t see myself renewing.
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MATT EYNON
(@MattEynon2014) reported
@SkyUK You have just lost a customer. I phoned 4 days early to give more than required notice to cancel Sports and told to call back in 4 days. The agent was superb by the way. Consider Sports cancelled and the rest at end of contract.