Sky Outage Report in Spelthorne District, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Sky outage reports came from the following cities: London, Ealing, Hounslow, Hayes, Wembley, Slough, Maidenhead, Richmond, Woking, Hampstead, Cricklewood, Fulham, Twickenham, Banstead and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Ealing |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Ealing |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Art Vanderlay
(@6ft1tonsoffun) reported
from
Burnham, England
This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.
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Stuart Margetts
(@vanderstu1) reported
from
Addlestone, England
@SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?
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richard foster
(@rcfoster) reported
from
Brentford, England
@BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.
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Natalie Richardson
(@njb81) reported
from
Richmond, England
@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Nine Elms Arts Ministry - Rev. Betsy Blatchley
(@9ElmsArtsRev) reported
from
Wandsworth, England
Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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richard foster
(@rcfoster) reported
from
Brentford, England
@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Nine Elms Arts Ministry - Rev. Betsy Blatchley
(@9ElmsArtsRev) reported
from
Wandsworth, England
Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@SkySports Lol you have the most money in the prem. how do u fail to buy someone.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Smith
(@starburst73) reported
@SkyUK @skyuk Sky Glass is a great idea - until your broadband goes down for hours and hours…..😬
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sharon cleverley
(@CleverleySharon) reported
@SkyHelpTeam you have had a huge outage in bath Bristol and surrounding areas nearly all day no internet no phone lines when is this going to be sorted ?
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Francesca Quine
(@FQuine) reported
@SkyHelpTeam Yes I do but why should I spend money ringing Sky just to prove I have sent the equipment back? What a way to treat a long-standing customer!
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Chris Daly
(@Dalyrants) reported
Why do the english broadcasters never show what we want to see, @itv @bbc @SkySports i dont wannt hear the commentators describing it i want to ******* see it! #ENGHUN
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Matty Davis
(@MattDavis1897) reported
@SkyHelpTeam how long is this broadband outage due to last? It’s a complete joke that it’s been down for over 9 hours in some places and it still hasn’t been resolved
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Ben Nicholls
(@_bnicholls) reported
@SergeBiscuits @SkyHelpTeam If they don’t have a damn clue about what is going on then be upfront and honest with customers rather than hiding behind the approved responses. We’re all human after all. We don’t know everything but let’s admit that instead of hiding.
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Gavin Hoban
(@gavinh_yh) reported
from
Wakefield, England
@SkyHelpTeam my sky tv picture is all pixelated like something is causing interference? Is this a National issue?
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Claire Johnson
(@cj70) reported
@Pappidoll @runner_emz @SkyUK Just spoke to Sky. Lady said could be 2 days as that's what Openreach state when there's an outage like this! 🙈
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Philip Edwards
(@PhilipE90540843) reported
@SkyHelpTeam @Rascal_Richie I’m in Somerset BA4 all info I get is should be fixed in a couple of hours, been saying that since this morning! At least give more info, instead you promote stuff on a help page! Sort your S*#* out.
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Mark Campbell
(@Drfc88) reported
@SkySports Hope not the quality of football is poor