Sky Outage Report in Spelthorne District, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Sky outage reports came from the following cities: Hampstead, London, Wandsworth, Southall, Hammersmith, Chertsey, Hounslow, Greenford, Harrow, Maidenhead, Woking, Wembley, Brentford, Fulham and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| Wandsworth |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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Brenton O'Callaghan
(@callaghan001) reported
from
Hillingdon, England
Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steph
(@stephstafford17) reported
@SkyHelpTeam literally the WORST mobile data signal in New York. Constantly on ‘E’ you’d think for such a ‘connected’ company I’d get better. Thinking I’d just be better getting a US SIM.
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Chris Noble
(@funksoulHulk) reported
@SkyHelpTeam fibre been down dl14dh for about 6 hours at time of messaging..any idea of when itl be fixed or what the issue is. Been customer for years but thinking of going elsewhere if these dropouts keep happening as they have for months
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katlevi
(@lcstwitch) reported
@SkySports @Carra23 man tottenham play like such a small team. Counter attacking FC all the time. Imagine getting dominated by possession by nottingham forest. I Swear they are always down on possession and just purely play counter attack.. such a one dimensional team but theyre good at it I guess.
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Shabby22🇺🇸🏴
(@Anna61414834) reported
@spikewilliam11 @FilesToe @SkySports Too bad the men can't win ****
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Sue #BACKBORIS 🇬🇧🏴anti woke 🇬🇧
(@16Susie) reported
@SkyHelpTeam How do I cancel my sky tv subscription?
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Charlie Fitness & PT
(@cwdube) reported
@englandcricket Their matches shouldn't be on prime TV, Can someone pass on the information to skysports bosses I do feel like arsenal lost match today after watching that spurs team Terrible football
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JackSharp1878
(@1Sharp1878) reported
from
Garston, England
@SkySports @Carra23 **** off! They wouldn't give him the time of day at his previous club
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Emma Holgate-Lowe
(@EmmaHolgateLowe) reported
@SkyHelpTeam I’ve already done this test through your website. It seems to be in the evenings it’s worst. Downloading lots of images takes so long I could be on a dial up connection. Your test says it a a “good” service.
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Marce Quinn
(@cerazylady) reported
@SkyUK @ScammerPayback curious that when I had to use out of hours sky assistance that I suddenly get scam called - too many to count. Pierogi can you help? #ScamAlert #scammer
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🍀🏴Wayne Thomson🏴🍀
(@ciro84uk37) reported
@clsyoshimoo @SkyHelpTeam I sky and now broadband are bad for this