Sky Outage Report in Spelthorne District, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hayes, Wandsworth, Walton-on-Thames, Ealing, Gerrards Cross, Woking, Wembley, Slough, Hampstead, Windsor, Cricklewood, Acton, Greenford and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hayes |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam Why is my internet down?
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joey 👑
(@JoeyChillax) reported
DO NOT EVER PURCHASE @SkyUK Sky are by far the worst provider in the UK with their Internet. Honestly ever night it's now starting to cut out around 12! I live on the out skirts of London and you can't provide me with a stable connection! Honestly SYMs!!!!
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WeeJ__
(@WeeJ58956850) reported
@SkyUK is arguably the shittest, most unreliable and dissapointing broadband service you can get in the UK. It does have good download speeds and upload speeds but this is ultimately pointless as the the quality of service you get it horrendous, insane amount of downtime. 0/10
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Michael Brown
(@m0apc) reported
from
Garforth, England
@SkyHelpTeam hi having stability issues with Sky GFast internet service in LS25 over last few days. Very variable performance and dropping out
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BJGerman
(@TheWhiteWolfXBO) reported
@SkyHelpTeam our broadband is down AGAIN. had it for 6 hours now it's down again.
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David Aldgate
(@oggy1233) reported
@SkyHelpTeam Hi, very well thank you. I have already tested via the page above. I just cant find where i raise the issue further i seem to be in a internet test loop. Thanks
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Nathan Stone
(@Gangles09) reported
@cfinch_10 @SkySports I’m pretty sure I heard in there somewhere it was Andy hinchcliffe.... utter garbage he is
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Daniel Hampson
(@dhampson1990) reported
@TomYates9816 @SkySports I’m not slating the team because if you can win 5-2 not playing well then they’re doing something right. I just thought we was poor for large parts of the game. We didn’t create an attack until KdB scored
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Matthew Jarvis
(@MattJarviscoys) reported
@SkyHelpTeam Thanks. It was out for an hour or so in Matlock, DE4, S11 in Sheffield and DE56 looking at others comments on help sites but all seems okay now.
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Danny Roberts
(@DannyRoberts94) reported
@SkyHelpTeam Your internet is awful
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Rosie Walker
(@_RosieW) reported
@SkyHelpTeam Hi, this doesn’t actually help im afraid.. just tells me to check the hardware and software but it all looks okay to me... and yet in APPS it only shows me Prime Video on Sky Q and introducing Fiit on Sky Q.