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Sky outages and service status in Spelthorne District, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Spelthorne District, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 13, 9:43 PM GMT+1.
  • 59% Internet (59%)
  • 25% Wi-fi (25%)
  • 9% Phone (9%)
  • 4% TV (4%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Spelthorne District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Spelthorne District, England

The most recent Sky outage reports came from the following cities: Wandsworth, Kingston upon Thames, West Drayton, Slough, Hounslow, Brentford, Hammersmith, Southall, Ruislip, Wembley, Northolt, Hampton, Addlestone, Hayes, and Epsom.

CityProblem TypeReport Time
Wandsworth Phone 1 day ago
Kingston upon Thames Phone 1 day ago
West Drayton Phone 1 day ago
Slough Phone 1 day ago
Kingston upon Thames Phone 1 day ago
Wandsworth Internet 1 day ago

Nearby cities with recent reports

Hammersmith

11 recent signals

2 days ago
Wandsworth

3 recent signals

1 day ago
Kingston upon Thames

2 recent signals

1 day ago
Hounslow

2 recent signals

2 days ago
West Drayton

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • andy_stedman
    Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NPcnLfc
    Chris🏴󠁧󠁢󠁥󠁮󠁧󠁿🇲🇹 (@NPcnLfc) reported

    @eurofootcom @SkySports My heads on ******* mars bro what ******** are we even doing @LFC

  • dazza606
    Derek (@dazza606) reported

    @SkyHelpTeam Got to say the discussion I've just had with your renewal team was one of the worst experiences I've ever had Kept on dragging things out Being sneaky when quoting prices and failing to disclose total price Avoiding answering simple questions and zero loyalty

  • Paul_J_Hough
    Paul Hough (@Paul_J_Hough) reported

    @cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere

  • Givy82
    Chris McGivern (@Givy82) reported

    @cxdi55 @skytv @SkyHelpTeam I just got sky for £25 as a new customer as BT were charging me £53 a month

  • BremnersBoots
    Andy Middleton (@BremnersBoots) reported

    @cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple

  • rayout0
    Raymond Stuart-Clarke (@rayout0) reported

    @cxdi55 @skytv @SkyHelpTeam I’m the same 14 years, got offered it for £42 for most of the plan but will hit £52 before the end of the contract. Pretty poor offering from sky at the moment. Already paying £148 for broadband and tv

  • bazza2774
    Baz (@bazza2774) reported

    @SkyHelpTeam I don’t need help

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.

  • debs_robinson
    Debs Robinson (@debs_robinson) reported

    @SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.