Sky Outage Report in Hillingdon, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hillingdon, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hillingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hillingdon, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Egham, Wandsworth, Stanmore, Uxbridge, Kensington, Wembley, Rickmansworth, Barnet, Slough, Hounslow, Hampton, Brentford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hillingdon, England
Latest outage, problems and issue reports in Hillingdon and nearby locations:
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Greenford, England
How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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📞Athos Paps📞
(@athpaps7) reported
from
Barnet, England
@AFCAMDEN @GNev2 @SkySports Lol poor from you
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻
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Warren
(@wladd73) reported
from
Mill Hill East, England
@SkyHelpTeam No I'm saying the labelling is wrong obviously on your setup so not going together. Why can't you sort by date broadcast? It would mean that shows would be together the labelling is crap
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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🎗Anthony Joy MBE 🎗
(@gunnersonwheels) reported
from
Watford, England
Wow. If you didn’t enjoy the #WorldCupFinal do you even like football? Spare a thought for poor old @SkySports trying to talk up this weeks @Carabao_Cup ties. Tagline: “it’ll be a bit **** in comparison but hey, it’s football”
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy-Baller
(@Paddy_Baller) reported
@SkyHelpTeam @mrlamb11 @SkyUK Admittedly I let the contract run down, but after a ****** month the Sky contract was the least of my issues, though I did expect someone from the retention team to get in touch!
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Andrew Weaver
(@ajweaver100) reported
@SkyHelpTeam Any update? This issue is now getting out of control. Problem affects every show recorded with a series link. My recordings are a mess. The wife is not at all happy since it was my idea to move to Sky Q from the reliable Sky HD.
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Terrehdactyl
(@Terrehdactyl) reported
@SkyHelpTeam Dealt with the automated customer support yesterday for a broadband outage. Will I likely hear from the engineer today? Having to buy data to be able to do work isn't great.
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mike gettinby
(@Mike_Gettinby) reported
@SkyHelpTeam Thanks @SkyHelpTeam it's now been a week since we lost our connection. Are you not able to give any more details on what the problem is or more importantly when it will be fixed? Copying in @OpenreachHelp who told me to contact you as my supplier.
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Sky Help Team
(@SkyHelpTeam) reported
@Paddy_Baller @mrlamb11 @SkyUK If a service has been cancelled it would need to be reordered, provisioned and activated again. This can take up to 14 days. Lainy
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Jodie J.
(@JodieEJ) reported
@SkyHelpTeam Hi, is there a mobile network issue? Yesterday I was mid conversation and it cut off, I tried to call back but I couldn't dial out. And calls weren't able to be made to me, either.
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Stacks
(@StacksMusic2022) reported
@KieranMaguire @SkySports Half the pundits have never played in the premier league or the men’s game, it’s been completely diluted to appease the woke brigade and the quality is far lower than it used to be. They have tried to appeal to a section of people who never watch sport, is go woke, go broke!
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Jordan Olley
(@jordan_olley) reported
@SkyHelpTeam what’s happening with your service in Lincoln? Been down all morning and is impacting working from home significantly
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Aitchessen
(@Aitchessen) reported
There's some very rude replies from the @SkyHelpTeam to customers enduring an outage. How about toning down the attitude. BTW your test link doesn't work.
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Kristy Hamilton
(@hamstaarr) reported
@KarkarHK123 @SkyHelpTeam Exactly this! Done the service checker by logging in to my account yet it says all fine.