Sky Outage in Slough, England

@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay

Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

@SkyHelpTeam Offered sky vip diamond due to being a customer of 20 odd years. Being a diamond vip it said that I could get Sky Go Extra for free. Duly accepted then get and email saying I will be charged after offer ends.Bit scammy if so & shite way to treat long term customers.

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@SkyHelpTeam how do I remove Talk Anytime Special and Voicemail 1571 I need to bring my bill down each month and that will make £12 difference

Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****

@SkyHelpTeam @alisoncoote Doesn't sound "great" to me. Also a week to restore the service doesn't sound "very quick" either.

@alex_elkay21 @Orrgarde @SkySports Yeah but remember apart from 16/17 we have been bad..

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@SkyHelpTeam I’m having problems with WiFi Watford Bushey area.. since 1:20am are you aware of anything. I’ve done reboot onoff restart nothing. Please advise

@SkyHelpTeam Hi is the WiFi down in Watford Bushey area. Mine is down from 1:20am done all the diagnoses and nothing.

@SkyHelpTeam my sky broadband has been down for 4 days, in meantime using my data at my own cost. However, you are refusing to compensate for this

Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

@SkySports people who watch football hear swearing all the time. You really do not have to apologise every time your FX miles pick up a bad word. It’s actually more annoying you do it than the fact one person in a 50,000 crowd swears!!!

Sky Sports Pundits help to ‘brave the shave’ for @swanabi for cancer charity! Please take a look at the article I’ve written about it below. @SkySports @SoccerSaturday @SkySportsNews @SkySportsPL @mattletiss7 @PaulMerse @CarlyBassett @macmillancancer @LPTrustUK

Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

@youngy0102 @SkySports Sorry Scotty, Danny Rose clearly playing him onside. They haven’t shown it coz it never happened. 😉

@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!

@SkySportsWWE @SkySports sound issues on Smackdown feed.

@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!

@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

@TyCi_46 @SkyHelpTeam @PatrickS2012 That is terrible, I am considering leaving @SkyHelpTeam over this debacle #whereisted #badcustomerservice

@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

@chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

am no totally fed up with @SkyUK beginning to think I should cancel the idea of moving & stay with VM. Having set up my Sky id at the end of Jan, I have never received a verification email & of all the sky agents I have asked, not one can tell me how to set up an e mail address!

@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

@SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

@SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

@ChewHead47 @_Rahim1200 @JordanLampard98 @SkyUK @sjboutiqueonli1 I’ve had BT for years and no issue 🤣

@SkyUK - woah! I haven't dialled you up for a while but how awful is your automated telephone service - I just want to talk to a #human

@SkyHelpTeam registered to get sky q get told it can take 6 weeks not an issue. After 8 weeks call back up to be told to contact a third party myself but not given any details. Any help @SkyUK

@SkyUK So Steve has been a Sky customer for two years and gets football tickets and a chance to become an extra from Emilia Fox. I’ve been a Sky customer for 30 years and don’t even get an email or letter. Way to make your proper customers feel loved #sky Netflix here I come!

@hitenvora01 @SkyUK @VirginRadioUK A big sigh of relief from our house that service has been resumed 😍

@SkyUK such bad service from Sky,recently moved from virgin and will now be going back to virgin! After being reassure someone would call me to arrange an engineer no one has bothered

@SkyUK I would love to come over but I'm stuck in an 18 month contract and I'm currently being diverted to customer services outside the UK so frustrating @TalkTalk

@SkySports @LUFC I don't see the problem after all he's trying to get promotion

@SkyUK would love to return to Sky, still have my dish, but had too many problems due to the dish having to be on the roof due to house position. Too often lost signal due to weather, and insurance expensive, whereas at least with Virgin all maintenance is included.

Ohhh come on... @NetflixUK is@not loading again on @SkyUK @SkyHelpTeam Sky Q 😡🙄 This is getting ridiculous. Lots of other tweets with the same issue some just me. #netflix #sky #SkyQ

@bashy_1986 Cancelled our @SkySports almost a year ago. They're as bad as the gutter press. Don't miss it bit, bar Kris Kamara, but I couldn't justify £50 a month for his amusing mid match analysis.

If I understand correctly @NERCscience has invested 100 million into plastic end of life over the last 5 years. The biggest help for plastic research has been @BBC Blue Planet programme. here @SkyUK event with @KTNUK @innovateuk

@SkySportsWWE @SkySports Can you please for **** sake not put this SHIT in the sport section. It's not a sport it has a script it should be on sky living or some other entertainment channel.

@SkySportsWWE @SkySports Can you please for **** sake not put this SHIT in the sport section. It's not a sport it has a script it should be on sky living or some other entertainment channel.

@SkySportsPL @SkySports He can’t turn for shit!

@Harvey_1612 @RickSpur @SkySports Poor full backs though

@SkySportsPL @SkySports His fitness let’s him down, fast counter attacking football is how Ole wants to play. He does not want to change.

@SkyHelpTeam My email has been down since 4pm yesterday. Keeps asking me to verify my imap password which I’ve gone several times. Pls advise. Thx

@SkyHelpTeam hi my sky email has stopped working and I need access as I am abroad and all the information on my flights hotel and airport parking are in my email. Help

@SkyHelpTeam This doesn't seem very customer focused...As I am more than happy with the Television service, just desperate to enjoy the fibre experience.

@SkyHelpTeam Thanks for the reply. I was told I couldn't just cancel my broadband then a different person said maybe i could but at a cost of over £100... Considering that I was told when I joined sky on a recorded call that fibre was definitely coming to my address and switch will be easy

@BigDL @SkyHelpTeam @ICOnews I had the same problem and it took ages to resolve