Sky Outage Report in Burnham, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Sky outage reports came from the following cities: London, Addlestone, Hayes, Staines, Slough, High Wycombe, Watford, Beaconsfield, Ruislip, Bracknell, Maidenhead, Weybridge, Egham, Uxbridge and Rickmansworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@SkyHelpTeam that failed as its says can not be rebuilt in diskless mode. Turn off and restart, tried that - no different!!! HELP! 2/2
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Farhaan
(@askFarhaan) reported
from
Hillingdon, England
Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@SkyHelpTeam just turned on tele to a message saying you have updated my sky+ box and have a look at all the wonderful things you can now do. Well my planner has now disappeared, just says there is an issue and press yellow, then tells me to do a Sky+rebuild, tried that, but 1/2
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Jon Busby
(@busbyjon) reported
from
High Wycombe, England
Really quite unimpressed with @SkyUK’s customer service. Opaque billing systems that confuse agents has meant a I’ve had to spent another hour sorting out their own mistakes to avoid a sizeable bill. Make sure you double check their paperwork in future! #customerservicefail
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🗺Nick
(@bluemoonstar) reported
from
Hillingdon, England
@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!
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R Y A N 🧐
(@rnossej) reported
from
Maidenhead, England
County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
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Roger Addison
(@raddison66) reported
from
Hazlemere, England
@SkySportsPL @SkySports Yes, a yellow for Son breaking down play. Gomes is knocked off balance and collides in to Aurier. Aurier is not at fault. (Ps I don’t support either team #nobias )
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John de Braux
(@johndebraux) reported
from
Croxley Green, England
What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Carla Haughey
(@Csah_csah) reported
@SkyHelpTeam broadband has been down for over two hours in Dunfermline - any idea when it is going to be restored? This happened earlier this week as well.
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jord
(@Jordan_Edwards1) reported
@SkyHelpTeam since when has it been acceptable to put the phone down on customers when they’re trying to arrange getting new products from you? 🙄
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Jester
(@_jest3r) reported
@CarelessLabs @SkyHelpTeam The problem is you chose Sky
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peter hopper
(@cerealcomplaint) reported
@SkyHelpTeam so with the issue in Dunfermline I now a second issue, have you guys changed the hubs response to no Internet, as now its not allowing a local WiFi network either, all devices get sent to the "self help" so no speakers as they can't "sign in" to play local stuff
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KalviBoii
(@kalviboi) reported
@SkyHelpTeam Hi, I have just moved into a new build home and I'm looking at sky Q TV as an option. I don't need broadband. I don't want a dish installed if that is something you still do? Hopefully you can help.
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Sal 🍸
(@salholmes) reported
@SkyHelpTeam And now your agent has told me false information and so I'm back to square one! Is there ANYONE who is willing to help with this? All I'm wanting to do is take delivery of the new router but no-one is willing to change to pm delivery.
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jord
(@Jordan_Edwards1) reported
@SkyHelpTeam It wasn’t disconnected, the operator made it clear he didn’t want to talk to me when my wife put me on, then sighed and then put the phone down while I was talking. 45 minutes on the call with over half of it on hold. Absolutely shocking customer service
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Just Me
(@OCDispartofme) reported
@SkyHelpTeam Why give me a time between 12 - 1pm, I hear alot of excuses and not much help
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Sal 🍸
(@salholmes) reported
@SkyHelpTeam switched to superfast broadband today. Got home - no Internet or landline service! Now been on the phone for 13 mins & still haven't spoken to anyone! Was assured via DM that my current hub would work with the broadband. Clearly not. I am NOT happy!
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Oscar Contreras
(@oxcarXracer) reported
@SkySports **** y’all and Rupert Murdoch. Have some shame