Sky Outage Report in Burnham, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burnham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burnham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Burnham, Buckinghamshire, England
The most recent Sky outage reports came from the following cities: London, Gerrards Cross, Maidenhead, Slough, Bracknell, Wokingham, High Wycombe, Chesham, Hillingdon, Hayes, Chertsey, Feltham, Windsor and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burnham, England
Latest outage, problems and issue reports in Burnham and nearby locations:
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@SkyHelpTeam just turned on tele to a message saying you have updated my sky+ box and have a look at all the wonderful things you can now do. Well my planner has now disappeared, just says there is an issue and press yellow, then tells me to do a Sky+rebuild, tried that, but 1/2
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Roger Addison
(@raddison66) reported
from
Hazlemere, England
@SkySportsPL @SkySports Yes, a yellow for Son breaking down play. Gomes is knocked off balance and collides in to Aurier. Aurier is not at fault. (Ps I don’t support either team #nobias )
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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R Y A N 🧐
(@rnossej) reported
from
Maidenhead, England
County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...
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Farhaan
(@askFarhaan) reported
from
Hillingdon, England
Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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🗺Nick
(@bluemoonstar) reported
from
Hillingdon, England
@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!
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samtomkins
(@samtomkins) reported
from
Henley-on-Thames, England
@SkyHelpTeam that failed as its says can not be rebuilt in diskless mode. Turn off and restart, tried that - no different!!! HELP! 2/2
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you
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Rosie Ann
(@_rosiposi) reported
from
Hillingdon, England
@SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!
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SaintHatch
(@sainthatch) reported
from
Windsor, England
@SkySports @SkySportsPL that #arsenal and #spurs shyte in that cafe is one of the worst things I have ever seen, another reason why Football is shit these days
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John de Braux
(@johndebraux) reported
from
Croxley Green, England
What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Senthil Kumar
(@isenthil) reported
@SkyUK @SkyHelpTeam Disappointed with your support. I had requested the account closure in April 1st week and was confirmed that it will be closed on Apr19. But still account is active & u have billed me for next month...Hope your team sorts this out soon and refund is processed.
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Lorna Fizor
(@lorna_fizor) reported
@SkyHelpTeam And if your customers don't have Facebook? Not to worry, I have sent a complaint because this conversation is not going to resolve what I need. Call centre was lovely, ultrafast product has been amazing, just immensely let down by digital comms offer and customer service. 👍
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Lorna Fizor
(@lorna_fizor) reported
@SkyHelpTeam I've contacted Facebook already who were useless. I should be able to cancel without getting on this ridiculous merry-go-round. Please could I have the actual email/phone number of the cancellations team?
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Michael Edmund Kelly
(@Gridstip) reported
@virginmedia I did not indicate that I was experiencing any specific problem with any of the services that your company provides My dissatisfaction stems from the fact that V.M.📺 television is a lower technical quality than @SkyUK, that's all I'm fully aware that it's 'caveat emptor'... 😒
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Senthil Kumar
(@isenthil) reported
@SkyUK Disappointed with your support. I had requested the account closure during April 1st week and was confirmed that account will be closed on Apr19. But still the account is active & u have billed me for next month...Hope your team sorts this out soon and refund is processed.
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Jane
(@janey23_belle) reported
@SkyHelpTeam I'm having problems having won tickets to an event but not received the email - can you help? #SkyVIP
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Lorna Fizor
(@lorna_fizor) reported
@SkyHelpTeam So in order to contact @skytv to cancel (which I should be able to do as per consumer rights) for free I have to buy more products. Its not a perk of being a loyal customer, or just generally good customer service. Also there us no live chat, that's a lie @SkyHelpTeam. Wow.
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A‼️
(@_AaronJoshi) reported
@SkyHelpTeam Everything is broken Matt, sky tv not working, internet not working, everything not working. Please help
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Laurence Brown
(@Lozart_airbrush) reported
@SkyHelpTeam So I called the number, got a text message that looped back to sky support online that ran through standard instructions for putting on a series link. I know how to do that, what I wanted to know is why the series link for @SkySportsF1 doesn't work any more.
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Jon Taylor
(@JonTango) reported
@SkyHelpTeam just had an engineer try and fix our broadband line but could not and it has now been escalated to open reach. As we have no Internet now but have 4 sims with you can you please provide us with free data for the loss?