Sky Outage in Northolt, Greater London, England

@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

@jackchandler89 @SkyUK You never know what could happen 😄

@VanGough4 @SkySports @SkySportsRugby I’m ringing to get a deal or cancel - they’re an English not British company

Love the fact @SkySports still have biased commentators watching these games. Laughable. Never gonna change is it @ColB333 @MattHollywood86 #joke

Why ******** is @SkySports looking like @SkySportsNews tonight doing my nut in

15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications

@Godfrapster @SkyUK You need to pick the cancel option ... that’s tends to pick up quicker!

When I see arsenal are apparently signing David luiz tomorrow all I think of is that 7v1 Germany win and how bad he played #afc #TransferNews #SkySports

@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭

@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works

Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

@prickettboy3 @premierleague The market determines what consumers are willing to pay to watch live football. If the @SkySports price was too high for fewer matches, then presumably customers can cancel.

@SkyHelpTeam @SkyUK - feel so let down by a multi billion pound company who clearly doesn’t care about customer service.

@SkyHelpTeam @SkyUK - just wasted another hour of my life on the phone. Sky do not want to help. Sky do not want to fix my problem. Sky do not care about me, or my 12 years of loyalty. I have been treated appallingly. All I want is for my faulty Sky Q silver box to be replaced..

Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

@SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything

@SkyHelpTeam YOU MADE A FATHER LET DOWN HIS SON AND THEN ******* PROMISE NO RESOLUTION YOU ARE ******* OUT OF ORDER AND I ******* FUIMING

@SKYUK LIEING ***** MY NUMBER 24/7 NO MISSED CALLS EVER Hello Mark, Case ref: 1237849565 Thank you for contacting us about your Sky account. We have tried calling you about your complaint but haven't been able to get a hold of you.

I love how my internet is always patchy, and the fact my WiFi has been down for over 24 hours but @SkyHelpTeam say it's online via the website so I can't get through to speak to an actual human to help. Not like I have deadlines or anything

@imJr19 @SkySportsMNF @SkySports @GNev2 @Carra23 @sky 😂 read my first tweet ... especially the bit that sais I wouldn’t pay for a subscription.. never said anything about following on twitter.. So I don’t think you understand the meaning of hypocrite 👋🏻

@SkySportsPL @SkySports McGoldrick had a terrible view with two defenders between him and the crosser. And the ball was zipped in. Pretty simple explanation when you give it a moments consideration. #twitterblades #sufc

@SkyHelpTeam I’m unable to access my sky account even after changing my forgotten password, message tells me to call a number which has a 30 min queue which is not very convenient, can you help

@SkyUK every time I try to call customer service about me planning to move with sky, they say they’re busy.. i’ve been trying for 4 days now!!

So I've tried to upgrade my #SkySports package for the last week online. Just get a message will be done soon. Most annoying. Can someone from @SkySports please sort out this flaw in online process. #skycustomservices you were no help when i called....

Can’t help thinking of @GNev2 and his sock experience. I think him and @Carra23 should have a sock off on @SkySports #MNF

@SkyUK it is incredibly rude for your advisors to mute their headsets while they are on calls. There is no reason for this unless stated e.g. "I need to speak to a senior advisor for help on this"