Sky

Sky Outage Report in Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Greater London come from postal codes NW10.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Greater London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Greater London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Greater London, England 12/09/2025 17:35

December 09: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Greater London, England

The most recent Sky outage reports came from the following cities: London, City of London, Newham, Wandsworth, Barking, Harringay, Southwark, Southall, City of Westminster, Waltham Forest, Croydon, Hammersmith, Poplar, Islington and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London TV
United KingdomLondon TV
United KingdomLondon Internet
United KingdomNewham Wi-fi
United KingdomWandsworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Greater London, England

Latest outage, problems and issue reports in Greater London and nearby locations:

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam No broadband in E8 - is there an ongoing issue?

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    🤬🤬🤬 @SkySports app not working.

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Wandsworth, England

    @SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?

  • si_fi Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • MollyEnergi PAY KEY WORKERS PROPERLY (@MollyEnergi) reported from Walthamstow, England

    So apparently if @OpenreachHelp can't fix the internet by today then we have to wait until MONDAY 🥺🥺🥺 ITS NOT WORKED SINCE SUNDAY NIGHT Thanks @SkyUK

  • CouchPotatoUK West Ham Wesley ⚒️ #GSBOUT (@CouchPotatoUK) reported from Stratford, England

    @virginmedia your website is down in the UK. Cannot log into accounts or use SkySports app

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I’m a TV customer looking at maybe adding broadband. I live in London N31QN. I ran a quote & it says no fibre is available at my address, but I have had fibre quotes from you in the past. Is it possible this is an error? I cannot consider moving without fibre. Thanks

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • PremtonSadiku1 Premton Sadiku (@PremtonSadiku1) reported from Tottenham, England

    @SkySports @frankbrunoboxer @MikeTyson next time we meet ill have to treat u pls u did treat me few times its my turn 🤟🇽🇰

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DeSaarksBoard TheOnlyCraig (@DeSaarksBoard) reported

    @skynews and @SkySports please put Martin 'Blunderall' out of his misery, cos I cant watch this Grid crap any longer.

  • gvspsarat venkata s gangavalli (@gvspsarat) reported

    @F1 Terrible broadcasting by @SkySports . Wonder any one realized they did not broadcast the footage.

  • cameronajc Cameron (@cameronajc) reported

    @SkyHelpTeam Just doesn’t work at all, commands don’t register. Also my remote came faulty (frame cracked meaning that the back doesn’t sit on properly) and i never received response and was told over the phone that they couldn’t do anything, redic really!

  • MathewMidgley Mathew Midgley (@MathewMidgley) reported

    @Reece_Robinson0 @SkySports @MarcAaronRobin1 Yeah mad! Think it was Zhou who was upside-down! Not shown any replays yet hope he's ok

  • AnthonyDaryel Daryel Anthony (@AnthonyDaryel) reported

    @SkyHelpTeam Yeah came back on about 10am but that’s about 14 hours without service

  • IntenseMisery Archibald (@IntenseMisery) reported

    @SkySports He wanted to be a good singer.. He's awful.

  • Reece_Robinson0 Reece Robinson (@Reece_Robinson0) reported

    @MathewMidgley @SkySports @MarcAaronRobin1 See the Russell crash just now 😬 car was upside down!

  • TheRealRYAN1987 Ryan (@TheRealRYAN1987) reported

    @SkyHelpTeam Same price as Q but half the options available to view. Poor.

  • George3887564 George (@George3887564) reported

    @SkySports Don't ever let him do that again, that was bloody awful

  • dean_deanson dean deanson (@dean_deanson) reported

    @DanW2606 @SkyHelpTeam Problem is that your issue will 99% down to your broadband line meaning its not Sky’s fault and if you cancel and go elsewhere (as the Ofcom regulation permits) you’ll have the same issue. You’ll most likely need to wait for FTTP like I am