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Sky outages and service status in Greater London, England

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Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around Greater London, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 14, 10:12 PM GMT+1.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 4% TV (4%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Greater London come from postal codes NW10 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Greater London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Greater London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Greater London, England

The most recent Sky outage reports came from the following cities: London, Kensington, and Greater London.

CityProblem TypeReport Time
London Internet 2 hours ago
London Internet 3 hours ago
London Internet 3 hours ago
London Internet 8 hours ago
London Wi-fi 14 hours ago
London Wi-fi 22 hours ago

Nearby cities with recent reports

London

56 recent signals

2 hours ago
Kensington

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Greater London, England

Latest outage, problems and issue reports in Greater London and nearby locations:

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • stevenwest1980
    Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • EduardoVarpola
    Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • andycoxonuk
    Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • Mr_K1985
    Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • cfc_jb
    Jenny Brown (@cfc_jb) reported from Kensington, England

    @DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊

  • der_tee_
    Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Kensington, England

    If you're considering @SkyUK - don't bother. Worst customer service.

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • porridge77
    John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • ozwilliams101
    Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • Rex_Comms
    Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • JackJrowley83
    Jack Rowley (@JackJrowley83) reported from Paddington, England

    @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • FinleyTheFloof
    🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Crash49676428
    Crash. (@Crash49676428) reported

    @IAmDanielBrown_ @GazWallace402 @SkySports The goalkeeper saw the ball hit the wire it deviated it hit the wire and commentators said it hit the wire. Law was broken free kick Norway no goal to England that's the law.

  • OmalleyAFC
    tO (@OmalleyAFC) reported

    @B_JMills @F_Edits @SkySports I don’t expect the referee to stop play if he didn’t see the incident. However, I do expect VAR to intervene after the goal, especially when the players and staff were telling the referee what had happened.

  • RossUKRFC
    Ross (@RossUKRFC) reported

    Hey @SkyHelpTeam why are you asking me for a pin to watch a football match I'd been watching for 114 mins? Had to reset it because you never ask for a pin....

  • orpean6771
    AUDREY ORPEAN HOSSAIN (@orpean6771) reported

    @Travis_fickle @Mcp19010 @SkySports Then why curse at people without knowing the context? *******.

  • Co1nDog
    Co1nDog (@Co1nDog) reported

    @GWilliamsss_ @SkySports Well the Wesh, Scottish always support the opposite team playing us and half the English get upset with people putting an English flag in their yard. So your statement does not mean as much as you think!

  • Varntvar
    Ravinder Sangha (@Varntvar) reported

    @MichelleBeckett @SkyUK @VodafoneUK Made the mistake of signing up to VM, didn't provide the agreed product at the agreed price, when I contacted them they 'upgraded' my product to the agreed one and doubled the price. Apparently they did this regularly. Cancelled at end of contract, never used any VM product since

  • annockh
    Ann (@annockh) reported

    @MichelleBeckett @SkyUK @VodafoneUK I had so much trouble with virgin when my mother died. I said I was ending the contract. 10 mins later they rang to offer her new channels free if she stayed. I replied “ she’s bloody dead and and God has sky in heaven.” They got the point! I’d even emailed.

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @SkyHelpTeam we are absolutely disgusted by your service. Last Sunday we contacted you saying our cable was damaged and we don’t have any broadband - you assured us that open reach would be here in 48 hours - a week on nothings been fixed!! This is not acceptable!!

  • Toffeewolfie
    Philip Whitehurst (@Toffeewolfie) reported

    @Wigginme @SkySports @SkySportsNews Well..as you mention it..yes....but we were discussing saints... All clubs have bad days....as I should know with both my clubs ..

  • SupaMo10
    Muhammed Khan (@SupaMo10) reported

    @SkySports the coach is the problem. It is very easy to get rid of simulation in the game. Every coach needs to decide not to select any player who dives. It will immediately stop. There is no controversy here. A cheat got caught. Well done