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Sky outages and service status in Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around Greater London, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 14, 10:12 PM GMT+1.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 4% TV (4%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

The latest reports from users having issues in Greater London come from postal codes NW10 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Greater London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Greater London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Sky

Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Greater London, England

The most recent Sky outage reports came from the following cities: London, Kensington, and Greater London.

CityProblem TypeReport Time
London Internet 1 hour ago
London Internet 2 hours ago
London Internet 3 hours ago
London Internet 7 hours ago
London Wi-fi 14 hours ago
London Wi-fi 21 hours ago

Nearby cities with recent reports

London

57 recent signals

1 hour ago
Kensington

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Greater London, England

Latest outage, problems and issue reports in Greater London and nearby locations:

  • FeistyFifties23
    Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • GJBuckingham
    Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • Dean84121152
    Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • deanspread
    Deano (@deanspread) reported from Kensington, England

    @SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • phiebramley
    sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • Fabs11111111
    xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • ssb316
    Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Mark_BarkingFC
    Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported from Kensington, England

    @ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

  • WHISKYP3
    WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • marvelreid83
    Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • LynnRr71
    Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • GerryCupples
    BOD THE WORKER (@GerryCupples) reported from Kensington, England

    @SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it

  • JamesHow8
    James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • bluemoonstar
    🗺Nick (@bluemoonstar) reported from Kensington, England

    If you're considering @SkyUK - don't bother. Worst customer service.

  • faieqahmed02
    (@faieqahmed02) reported from Royal Kensington and Chelsea, England

    @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

  • sudhirkapoor82
    Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • rebekahjmezzo
    Rebekah Jones (@rebekahjmezzo) reported from Kensington, England

    Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TeodorHristev
    Teodor Hristev 🇧🇬 (@TeodorHristev) reported

    @SkySports He was our coach, will never forgive the stupid yanks...

  • WhyIOughtaXYZ
    I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported

    @SkySports @SkyCricket Feel like you are desperately trying to push "The Hundred" every year, even though every year most people can clearly see it's completely awful. It's not cricket, it's not entertainment, it's just shite. Marketing shite.

  • kevhLFC
    kev hatton* (@kevhLFC) reported

    @empireofthekop @SkySports Suprise suprise farage was offered security and turned it down ...

  • JayKeen93
    JayKeen (@JayKeen93) reported

    @WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.

  • smithco76
    Colin Smith (@smithco76) reported

    @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

  • red_mocha2022
    red_mocha2022 (@red_mocha2022) reported

    @MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.

  • SteveMaslinG
    Steve Maslin (@SteveMaslinG) reported

    @MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.

  • leftblank111
    left blank (@leftblank111) reported

    @MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly

  • Adbo99
    Adam bamford (@Adbo99) reported

    @SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves

  • hammersbabe89
    Tasha Louise Orrow (@hammersbabe89) reported

    @SkyHelpTeam mobile data signal in the UK is shocking