Sky Outage Report in Greater London, England

Problems in the last 24 hours in Greater London, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Greater London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hounslow, Hammersmith, Hayes, Newham, Southwark, Hackney, Fulham, Enfield Town, Sunbury-on-Thames, City of Westminster, Paddington, Harrow, and Wandsworth.

City	Problem Type	Report Time
Croydon	TV	16 hours ago
Croydon	TV	16 hours ago
London	Wi-fi	16 hours ago
London	TV	18 hours ago
London	TV	18 hours ago
London	Wi-fi	18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Greater London, England

Latest outage, problems and issue reports in Greater London and nearby locations:

• 
  Kal (@GoonerKal) reported 6 minutes ago from Eltham, England

  Ok, so I decided to pay the £14.95 @Arsenal @premierleague @SkySports your coverage has been awful. Where is the post-match discussion or analysis & interviews? Shameful that you demand a payment for a sub-standard product. No production value at all.

• 
  ⚒️ (@LewiBizzle) reported 7 minutes ago from Poplar, England

  @SkySportsPL @SkySports Never intentional, poor decision.

• 
  Rhodri (@booboobear_) reported 8 minutes ago from Cobham, England

  @SkyHelpTeam It’s broken again 😞

• 
  Lesley (@Violet_Guitar_) reported 10 minutes ago from Lambeth, England

  @SkyUK Are there problems in the SW2 area today? Terrible internet access.

• 
  N19 Local (@N19Local) reported 10 minutes ago from Islington, England

  @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

• 
  L_E Toffee (@L_EToffee) reported 14 minutes ago from Epsom and Ewell District, England

  @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

• 
  Jeff A (@Jeffwiverjay) reported 16 minutes ago from Ilford, England

  @paulgreenwood5 @SkySports Are you really that stupid?

• 
  Chris Wright (@chriswright35) reported 17 minutes ago from Hackney, England

  Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for WEDNESDAY. **** 2020!!!

• 
  Aslam Alavi (@aslamalavi) reported 35 minutes ago from Walthamstow, England

  If any1 is paying @SkyUK or @btsportfootball £14.95 for pay per view @premierleague football matches then u're part of the problem! Both channels & every1 involved is bringing this plan in2 fruition should b embarrassed & ashamed of themselves! #EnoughIsEnough

• 
  Guy F (@askgeez) reported 38 minutes ago from Loughton, England

  Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

• 
  Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported 39 minutes ago from Lambeth, England

  @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

• 
  Mark Phillips (@wondermouse) reported 39 minutes ago from Hammersmith, England

  @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

• 
  Rhodri (@booboobear_) reported 41 minutes ago from Cobham, England

  @SkyHelpTeam Internet is broken in #Cobham again 😕

• 
  Searlait (@CuilRathain90) reported 41 minutes ago from Poplar, England

  Anyone else have Sky internet? Our internet is down this morning (East London) and we’re struggling to get through to customer services. Are we the only ones? @SkyHelpTeam

• 
  Mark Phillips (@wondermouse) reported 43 minutes ago from Hammersmith, England

  @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

• 
  Tammy Mann (@missTmoon66) reported 47 minutes ago from Richmond, England

  @SkyUK how do I recover my skygo login details?

• 
  Aman S Heer (@MachoAman) reported 49 minutes ago from Southall, England

  @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

• 
  Chris Wright (@chriswright35) reported 50 minutes ago from Hackney, England

  Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for Wednesday. **** 2020!!!

• 
  fraser (@_fraser_s) reported 53 minutes ago from Epsom and Ewell District, England

  @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

• 
  ralph (@twotsky) reported 53 minutes ago from London, England

  So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tracey Young (@TraceyYoung77) reported 4 minutes ago

  @SkyHelpTeam And in the meantime we're paying for a none existent service, and have had to purchase a standalone Wifi device which you refused to provide to keep us online. Shocking lack of customer service.

• 
  🍻 (@TwoPintz) reported 6 minutes ago

  @cthao2101 @SkyHelpTeam go to website. top right hand corner is "help". bottom of page is "need more help" at the bottom of that is: 03337590846. took seconds to find. if you're struggling you ain't looking. hope this helps in the future.

• 
  Michele 💖 (@wembleymich) reported 6 minutes ago

  @SkyHelpTeam Hello. I am getting picture break up and/or no signal on both of my sky boxes, this wasn't happening earlier. I can't see any damage to the satellite dish. I've unplugged both boxes and plugged in again, but still happening. Please advise.

• 
  LAH 🧀 (@mrlahhh) reported 7 minutes ago

  @SkyHelpTeam So I’ve upgraded my dads broadband for him (speeds he was getting for price was insane) but his account online has TV on which he doesn’t/shouldn’t have. He’s really poorly atm and is reliant on internet. Also, can I pay more to have his hub and service on quicker?

• 
  Ashleigh. (@__ashleigh) reported 8 minutes ago

  @SkyHelpTeam what is going on with ur broadband?! That’s AGAIN it’s down! Absolute joke

• 
  Mike (@Mikelacbe) reported 8 minutes ago

  @SkySports I’ve never known people be so obsessed with a “title race”..... not even halfway through the season ffs!

• 
  Owen Biggs (@OBiggs) reported 10 minutes ago

  @SkySports Poor white people are significantly more discriminated against than black people. There are more poor white families than poor black ones. Nor do they benefit from being able to get jobs or university placements because of their skin colour.

• 
  Rich Cross (@RCDC1987) reported 14 minutes ago

  @SkyHelpTeam 3 weeks and the support team are still sending me emails asking to describe the fault. They also say the app isn’t available for subscription... when it is.

• 
  🍻 (@TwoPintz) reported 17 minutes ago

  @rfw1960 @SkyHelpTeam go to website. top right hand corner is "help". bottom of page is "need more help" at the bottom of that is: 03337590846. took seconds to find. hope this helps in the future.

• 
  Northern Dad (@NorthernDad5) reported 21 minutes ago

  @SkyUK On hold with Sky yet again after being told again that my broadband upgrade will not be taking place. I have been given 4 different dates since mid November. I know there is a lot going on in the world right now, but I just though you should know your service is dreadful.