Sky outages and service status in Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 10 outage signals in the last 24 hours around Greater London, including 10 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 14, 10:12 PM GMT+1.
- Internet (67%)
- Wi-fi (17%)
- Total Blackout (7%)
- TV (4%)
- E-mail (4%)
- Phone (1%)
The latest reports from users having issues in Greater London come from postal codes NW10 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Greater London, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Greater London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Sky
Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Greater London, England
The most recent Sky outage reports came from the following cities: London, Kensington, and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 1 hour ago |
|
London
|
Internet | 2 hours ago |
|
London
|
Internet | 3 hours ago |
|
London
|
Internet | 7 hours ago |
|
London
|
Wi-fi | 14 hours ago |
|
London
|
Wi-fi | 21 hours ago |
Nearby cities with recent reports
57 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Greater London, England
Latest outage, problems and issue reports in Greater London and nearby locations:
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Anna Fergusson (@FeistyFifties23) reported from Kensington, England@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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Gary Buckingham (@GJBuckingham) reported from London, England@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Dean (@Dean84121152) reported from London, England@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Deano (@deanspread) reported from Kensington, England@SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible
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Mark S (@Mark_BarkingFC) reported from London, England@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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sophie b (@phiebramley) reported from London, England@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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xxx (@Fabs11111111) reported from Kensington, England@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
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Ssb316 (@ssb316) reported from London, England@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Mark S (@Mark_BarkingFC) reported from London, England@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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Puja Bhatia (@pujab29) reported from Paddington, England@SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house
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Ryan Morrison (@RyanMorrisonJer) reported from Kensington, England@ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV
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WHISKY P (@WHISKYP3) reported from London, England@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Darren Reid (@marvelreid83) reported from London, EnglandGreat start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Lynn rr71 (@LynnRr71) reported from London, England@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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BOD THE WORKER (@GerryCupples) reported from Kensington, England@SkyHelpTeam We are currently in the throes of giving up what we see as a decent sky bill Please check our account I hope you ,in fact you will see we are a valued customer We have had no sky since before Covid Your response to our appeals has been utterly miserable it
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James (@JamesHow8) reported from London, England@SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋
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🗺Nick (@bluemoonstar) reported from Kensington, EnglandIf you're considering @SkyUK - don't bother. Worst customer service.
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天 (@faieqahmed02) reported from Royal Kensington and Chelsea, England@SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.
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Sudhir Kapoor (@sudhirkapoor82) reported from London, England@SkyHelpTeam What’s the latest? Mines still not working
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Rebekah Jones (@rebekahjmezzo) reported from Kensington, EnglandJust a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Teodor Hristev 🇧🇬 (@TeodorHristev) reported@SkySports He was our coach, will never forgive the stupid yanks...
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I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported@SkySports @SkyCricket Feel like you are desperately trying to push "The Hundred" every year, even though every year most people can clearly see it's completely awful. It's not cricket, it's not entertainment, it's just shite. Marketing shite.
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kev hatton* (@kevhLFC) reported@empireofthekop @SkySports Suprise suprise farage was offered security and turned it down ...
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JayKeen (@JayKeen93) reported@WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.
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Colin Smith (@smithco76) reported@MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads
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red_mocha2022 (@red_mocha2022) reported@MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.
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Steve Maslin (@SteveMaslinG) reported@MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.
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left blank (@leftblank111) reported@MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly
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Adam bamford (@Adbo99) reported@SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves
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Tasha Louise Orrow (@hammersbabe89) reported@SkyHelpTeam mobile data signal in the UK is shocking