Sky Outage in Wembley, Greater London, England

@SkyHelpTeam Sky + never had problems before I just changed my plan. Wondered if you’re messing with my box to get me to upgrade to sky q

@A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

@GoalkeeperAngle @SkySports @Carra23 Technically poor in set-positioning has been @JPickford1 Achilles heel. His coaches surely must be aware or else they themselves require retraining 😒 #gkcoaches #gkunion #goalkeeper

@GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

@SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK

@SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

@Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK

@SkyHelpTeam Hello I’ve been gifted a year of Netflix but already subscribe within my Sky package - help! Thanks

I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

@SkyHelpTeam if you want bad customer service then get in touch with sky @SkyUK

@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers

@MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen

@SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!

@SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp

@SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄

Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam

@Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉

Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

@SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

@andystock22 @SkySports @btsportfootball @EFL @SkyUK Ah ok thanks for that but I can't believe how bad it is - I've got an eye condition and rely on replays to see what happened - dreadful

Missed both bloody goals now what a useless service @skysports given up now - might as well watch Abu Dhabi TV you've obviously left no corner uncut in bringing us this extravaganza - you need to see how @btsportfootball do it they r light years ahead #Championship #BrentfordFC

Missed both bloody goals now what a useless service @skysports

@SkySports what is going on with your red button games - watching #BrentfordvLeeds it's like a dodgy streaming service - 1 wobbly camera at head height, no zoom shots or alternative angles not even replays on goals; you can't rewind either - crap #skysports watch @btsportfootball

@SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

@SkyHelpTeam Enter, but you will never win!!

Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!

Though Chris Houghton spoke well in the face of being shot down with every sentence from the idiot Graham Souness. Please get rid of Souness @SkySports @SkySportsPL #TOTMCI

@SkySports Your teleprinter is SHIT! Goals about 20 minutes after the event, half time scores just appearing!

@SkyHelpTeam I had informed sky in advance regarding scaffolding when booking the visit which was a week ago. They should been informed and came with a solution. I wasted a whole day which I had to take off from work

@SkyUK haven’t had signal for a week engineer visit and they can’t get in the scaffolding to fix it due to regulation. Told just going to have to wait until it’s down #nohelp #fuming been a customer for 10 years #charming

@SkyHelpTeam another day of appalling service. A compete lack of information, leaving it to the customer to constantly chase for updates. Cancellations, unconfirmed appointments, no updates, and I’m already being billed for nothing. No router yet either.

@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now

Hold on! how come @SkyUK is not giving me a #vip reward! Is this just conning customers as usual #sky #complaint #broadbaster #fraud #ripoff #10years #digital #tv #broadband #uk #london #dodgy

@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!

@stevecobb1965 @Mr_Adam_BM @SkyFootball @SkySports It wasn't about right or wrong. Fans made the chant. Fact. I didn't like it & said I hope they go down. My opinion. I'm Entitled to one. A Fan said it was a minority & the club reacted. Fact. Issue closed. I'm sorry if you feel offended, but I won't hold my tongue on twitter.

@SkySports having Roy Keane on for a Liverpool v Man Utd game is terrible. He is not capable of giving unbiased, expert opinion. Boring.

@SkyHelpTeam I was wondering if you could help me. I was 1 day late paying my bill. and sky put a £50 charge on for paying 1 day late thank you

First day of the new beer . What a success . Pumps not working !! Levy obviously has a hand in this too . At £5.69 a pint I bet he gets this fixed quicker than the transfer policy #SkySports #THFC #levyout

Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband

@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day

@ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

@JennBridge @SkyHelpTeam I’m living in England now - I cancelled sky when I was in Jersey due to regularly poor signal

@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!

The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

@DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

@DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

@SkyHelpTeam I have been trying all week to contact sky so that I can cancel my contract. I'm very disappointed with the lack of help I am getting, and also how difficult it is to speak to some one. Very bad customer service Sky

@SkyHelpTeam need help removing a package

@SkyHelpTeam at 9am you called to cancel my 83 year old mother-in-law's engineer visit for today, that you confirmed yesterday. She has been waiting for 2 weeks, next appointment 8th March. Marvellous customer service.

@SkyHelpTeam can someone tell me what the status is of my internet. It’s not working so presume it’s down but cannot see any info as to why.

@SkyUK was told as an existing offer theres many offers now I want to take advantage offers you want to charge £20 admin fee!!! Been a customer for over 10 years...disgusting!!!

Hi @SkyHelpTeam it's a good job I have mobile data from @VodafoneUK otherwise I wouldnt be able to tell you my Internet is still not working! You know things are bad when @VodafoneUK is doing better than you!

@SkySportsNews @SkySports the best answer is to think about how a linesman actually judges offside - that is where the shirt is - it stands out clearly when looking down the line - a boot, knee, etc can not be reliably noticed by a linesman - so why make VAR do what a linesman can’t.

@SkyHelpTeam Yes well let’s see how many customers leave at the end of their new TV subscription minimum term. I will be thinking about leaving and taking my broadband & phone service elsewhere too @Ofcom should make TV same as telecom contracts for early termination following price rises

Hi @SkyUK is there a way I can check the signal of one of the Q boxes. Intermittently it freezes. Thank you.

@MarkDJones71 @SkyHelpTeam Try the online webchat Mark. Just login to your account. That's how I did my last significant change and it was well worth the deal I got.