Sky Outage Report in Waltham Cross, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Waltham Cross come from postal codes EN8.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Waltham Cross, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waltham Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Waltham Cross, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Harringay, London, City of London, Hackney, Waltham Forest, Newham, Chigwell, Dagenham, Woodford Green, Paddington, Romford, Enfield Town, Waltham Cross, Islington and Ware.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| TV | ||
| TV | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waltham Cross, England
Latest outage, problems and issue reports in Waltham Cross and nearby locations:
-
Ashley Conlan
(@aconlan82) reported
from
Harlow, England
Anyone else’s @SkyUK gone down due to storm! Missed Kanes goal 😡😡😡
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
-
Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
-
Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@SkySports Terrible goalkeeping. End of...
-
Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
-
Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
-
Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyUK Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
-
Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
-
MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
-
Frankie McCamley
(@Frankie_Mack) reported
from
Camden Town, England
@SkyHelpTeam Hi we have been without internet for nearly one month. Your customer services team keep fobbing us off with call backs that never happen. Utterly appalling service.
-
𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
vulcansupporter
(@vulcanhappy) reported
@SkyHelpTeam Please can you let me know which no. to call on. Also of note, I continually on average have one bar of signal strength. The only thing that hasn’t been done is a replacement SIM card
-
Garry Clark
(@Gmski) reported
@SkyHelpTeam Thanks, just as I thought. A colleague of mine said he had issues getting his Virgin media and Sky Q to handshake. It would only be Sky protect you would lose if you had it as part of your subscription and none of the apps correct?
-
Elaine Rumsey
(@ElaineRumsey) reported
@SkyUK My mum has been left without TV all week only had sky Glass for two weeks each day something else went wrong now left with nothing. New TV today was a no show. Terrible customer service for her.
-
Cs.
(@Coskoiy) reported
@SkyHelpTeam why is it so hard to get through to customer service can hardly get your contact number then I need to talk to the virtual assistant then get hung up on absolute disgrace 😡
-
vulcansupporter
(@vulcanhappy) reported
@SkyHelpTeam hi, recently had new phone because I was having call issues on the old phone and the problem still exists on the new phone
-
sully
(@tsully1015) reported
@SkyHelpTeam do you only reply to people that have easy problems to fix wereas you have left me without internet for 5 months and think this is acceptable ?
-
Lynn Sbaih
(@TweetsbyLynn) reported
@SkyHelpTeam It's showing that there are problems in the area.
-
Hay-z
(@MarkHay57056719) reported
@LindaDPotter @SkyHelpTeam Getting exactly the same issue and I haven’t ordered Sky Glass either?
-
Val Burns
(@valleriburns) reported
@SkyHelpTeam @Branstonmum I have the same problem, unable to get into My Sky App then the message about Sky Glass appears and it's stuck. I've sent DM but then auto menu takes over which is no help.
-
Kirstin Bailey
(@Branstonmum) reported
@valleriburns @SkyHelpTeam I'm on with them now. No solution yet. All I wanted to do was check my data in my piggy bank!