1. Home
  2. Companies
  3. Sky
  4. Epsom, England
Sky

Sky Outage Report in Epsom, Surrey, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Epsom come from postal codes KT19 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Epsom, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Epsom, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Epsom, England

The most recent Sky outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Southwark, Fulham, Sunbury-on-Thames, City of Westminster, Wandsworth, Brentford, Greater London, Purley, West Drayton, Twickenham, Thornton Heath, and Mitcham.

CityProblem TypeReport Time
Croydon TV 14 hours ago
Croydon TV 14 hours ago
Croydon Wi-fi 17 hours ago
Croydon Internet 18 hours ago
Hounslow Internet 19 hours ago
Hammersmith Internet 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • NatalieNooNah
    Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • faridji99
    Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • nrshq
    Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • TheSamWhitby
    Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • LauraGreenawa12
    Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • pipsiicola
    Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • __astin__
    a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • icbm24
    John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • JoJo79be
    Jo Asante (@JoJo79be) reported from Croydon, England

    I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • major_rawls
    Paul Crompton (@major_rawls) reported

    @SkyHelpTeam Stuck in no mans land-You say its not your job to deal with my complaint. Openreach say it is. No internet since Jan 15. Openreach have been many times. I’m spending £££s on 4G. Im told its a dodgy u’ground cable laid without any ducting. Whose idea was that?

  • Colmci17
    Colin McIntosh 💙 #stayhome (@Colmci17) reported

    @SkyUK hi trying to speak to someone re engineer visit but keep getting cut off. Am a priority customer due to immunosuppression but can’t get through to anyone. What do I do? I need to tell them no parking now. That’s all. Thanks

  • Kurtyoy
    Kurtyoy 🌐 (@Kurtyoy) reported

    @theseareflashes @SkyHelpTeam Sorry to hear that. I get no service in my flat and have one corner that has service so I know what you mean with the mobile network thing...

  • Sj93oxx
    Sara-Jane Dawkins (@Sj93oxx) reported

    @SkyHelpTeam I need a customer contact number. My my left you guys in November and yet you've just taken £100+ off her that she doesn't have! NOT HAPPY. #ripoff

  • WhaligoeB
    Whaligoe Biy (@WhaligoeB) reported

    @OpenreachHelp @SkyHelpTeam Also this problem has been ongoing since October. If that hasn't been flagged up as a repeated problem I can't think what would count.

  • james_nellist
    James nellist (@james_nellist) reported

    @MarcusPapiah1 @SkySports He'll never change

  • OllyHolmez
    Olly Holmes (@OllyHolmez) reported

    @SkyUK I've emailed numerous times regarding my complaint and you keep saying it's due to be closed due to customer inaction. Please respond on here ASAP so I can resolve.

  • Phillippa_Hake
    Phillippa Hake Fly Fishing & Tying (@Phillippa_Hake) reported

    @SkyHelpTeam our internet keeps dropping every 10 mins or so. Anything we can do to help sport it?

  • EJH91
    Liz (@EJH91) reported

    @SkyHelpTeam hello how do I report a fault with our broadband. As I’m sure you’re aware there are problems in Chelmsford since yesterday. BT have said its best to report fault so they know which lines need replacing

  • Kurtyoy
    Kurtyoy 🌐 (@Kurtyoy) reported

    How comes other places can acknowledge there has been a fault in some areas of Chelmsford... yet @SkyHelpTeam cannot and give the bog standard response to everyone who messages them? Not their fault things have gone wrong but we have all found the problem! Why can’t you!