Sky Outage in Hoddesdon, Hertfordshire, England

@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!

@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland

@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

@CNK82 @RickSpur @THFCsince76 @SkySports Agree.. very poor of late.. we've seen the best of him.. now time to sell.

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything

Now saying no satellite signal at all. @SkyUK #sky #skyhd help 😭

It's our Gutter press and TV that give such a false impression of 99% of football fans 😡 @talkSPORT @SkySports @BBCNews @itvnews And by far the worst @TheSun

@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think

Trust me it doesn’t make a difference. @SkyUK @SkyHelpTeam come across as a bunch of robots when the computer says no 🤖- poor customer service!

I’d like to give a big thumbs up to @SkyUK - the bank holiday weekend has just started and my Q Hub has decided to malfunction & they cannot fix it for 2 weeks! It’s only 3 months this old! A company claiming to have modern technology but can’t solve problems for a fortnight 🙈

@TalkTalk that could help me but hurrah for @SkyUK while I was waiting over an hour to sort it out. Sky contacted TT and now sorted. @TalkTalk nothing but issues recommend to steer clear!

@TalkTalk so frustrated lack of support and service. Customer in cooling of period. Now moving to @SkyUK but @talktalk talking rubbish. Even engineer told me they don’t know what they are going!!!!

@SkyHelpTeam my optic fibre internet has gone down again, how is it living in London paying top whack for my internet and I have so many outages. Sky haven’t sorted this out and I’m totally fed up. Pay for extra tv in bedroom can’t even watch bbc as no internet! #annoyed #rubbish

@graememarshall4 Worst Brom😂😂😂😂 Coming next season - 30 live Worst Brom games on #skysports

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@AmAnVaJa @SkySports If it's not on Sky, it never happened!

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@SpursOfficial @ChampionsLeague @premierleague @afcbournemouth @SkySports Bet it’s 7.45pm or something stupid like that

@SkyHelpTeam @wiIlparkinson This is terrible coverage! No one cares about the chat.. same old same old! Waste of money! Show the golf!!!!!!!!!

Absolutely disgraceful service from @SkyUK honestly can say I will not be recommending to anyone #sky #shambles

Just seen this... Problem with all sport at top level that to many old white man voices like this! Comparing a convicted ********** with players getting racially abused. How the ***@ are @SkySports letting this shit get on TV. Not even a debate but an absolute disgrace #jokers

@SkySports this is so poor.

A don't bet advert followed by a do bet advert. That'll solve the problems @SkySports #ARSNEW

@SkyHelpTeam Hi, our Broadband has stopped working again, it’s been like this all week now. Thought we resolved it on Saturday but it’s gone again. Was told it was an OpenReach power issue in Enfield.

I must say for the amount of years I have been with @SkyUK and the money I spend, their service has been really poor!!

@SkyHelpTeam it is appalling that despite being a loyal customer even with this ur s**t #SkyQ service, you don't support customers when they need ur help. I have spoken to ur colleague and will be switching to @virginmedia once my contract expires. You just lost a customer!

@SkySportsWWE @SkySports sound issues on Smackdown feed.

When you ring Sky about a problem and the person you are speaking to is a massive football fan so we start talking about football!! @SkyUK #footballfans #footballcomesfirst

@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

This super Sunday on #SkySports is as dull as ****.

@ITVBoxOffice bought tonight’s fight on several occasions, looks like only 1 payment taken but no boxing still.... wasting my Saturday night on hold to you for 40 mins so far. I give up and will never use again. Stick with #SkySports just refund me pls

@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

@SkyUK I left u 2 go 2 them. Neither of u care about service 2 the customer & what we get. It's just our money u r interested in the rest the phone advisors based thousands of miles away can deal with our probs. U r both poor when it comes 2 customer service but not in taking our money.

@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

@John_Kavanagh @BellatorMMA @SkySports I just hope the presentation is better than last night..CH5 presenters were terrible and had no knowledge of MMA!!

@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

Just spoke to the @SkyUK help team on twitter and guess what no help at all and then they expect you to complete a survey for them

@SkyHelpTeam This is solely down to Sky sending the wrong engineer in the first place. And the complete disinterest in escalating the issue from CS yesterday was astonishing.

Lovely service from @SkyUK been waiting for a call from 2 weeks ago and so much rewarding long standing customers they only help out new customers. Would be nice to hear from you @SkyUK or do I have to sit in a waiting line for 30 mins as usual

@SkySports pundits are actively trying to shit all over Tottenhams win. If you have an agenda lads, be more subtle about it.

@SkyUK I would love to come over but I'm stuck in an 18 month contract and I'm currently being diverted to customer services outside the UK so frustrating @TalkTalk

@SkyUK I’m extremely disappointed & frustrated with your ‘service’ this week. No satellite signal again and a 10 day wait for an engineer. What’s it gonna be like when/if the snow hits!!

@SkyUK fix your broadband seriously this is really p*ssing me off

@SkyHelpTeam can’t stream cause this bad network. Getting 1000k ms sorry guys

@PatrickTimmons1 @ForwayOliver Skysports has become one of the worst transfer news outlets

@PatrickTimmons1 @ForwayOliver Skysports has become one of the worst transfer news outlets

@SkyHelpTeam All night shit connection missed half the darts sky q joke shit shit shit we pay £130 a month been customers for about 20 years sky q waste of money ****** shit shit shit . More than pissed off first time I've used shit box with broadband booster . What shit

@SkyHelpTeam Signed up 2 weeks ago for new mobiles for me n the wife. Nowhere near enough characters on here to tell the shambles of what’s happened since!! Been a Sky customer for 25 years. Utter disgrace!!

@SkyHelpTeam having major problem with internet and no connection to sky q mini box please advise

@SkyNews What a load of horse shite.... just for this @SkyNews @SkyHelpTeam I'm cancelling my subscription. 'Manspreading' never heard such crap in all my life. ✊💦

@SkyHelpTeam any reason why every recording I set fails due to a ‘technical fault’ worst feature ever!

@barryfg @andyoneill26 @SkySports I don't pay for no landline. Wtf would I pay for something I don't use lol