Sky Outage in Hatfield, Hertfordshire, England

Good Food TV channel has moved with Food Network! Its annoying, as now it doesnt provide subtitles no more. Someone that is impartially deaf. Its not easy watching it. Please provide the subtitles!! #subtitle @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf

@Matt5cott @SkySports They are as bad as those 2 clowns of so called centre backs at Arsenal...Sunday was hilarous but not at all unexpected...

@SkyUK can someone please help been on hold to purchasing fo 90 mins and still not picking up to find out where my blu ray I've ordered is

@SkySportsPL @SkySports Stupid blond *******

Anyone wanting @sky don't bother @SkyHelpTeam not only a crap service but they lie through their teeth

@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

Sky Q goes down as per usual Down for 4 days @SkyUK

Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

Aware it’s a first world problem but the penthouse above me decided it was a good idea to cut the @SkyUK satellite wire as it “didn’t fit their flats feng shui” over a week ago and cba to fix it 😡

I can’t believe how awful @SkyUK customer service is. 40 mins on hold and promised a phone call - still waiting 48 hours later!!😤😤 #badcustomerservice

@jackchandler89 @SkyUK You never know what could happen 😄

@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way

******* these three mongs on #skysports sound like they're at a bloody funeral! #LUFC

So my Sky Q remote isn’t working @SkyUK and I’ve been on hold twice & the phone keeps hanging up. HELP please 😤

Love the fact @SkySports still have biased commentators watching these games. Laughable. Never gonna change is it @ColB333 @MattHollywood86 #joke

@SkyHelpTeam Been waiting all afternoon for an engineer to install my Broadband and have received no visit or call with an update. Also been cut off from a call with your help centre. Service has been absolutely appalling.

@SkyHelpTeam not the greatest service I expected for paying nearly £40 per month for home tel/Broadband, 1mont poor service and it just feels no one is interested in getting it fixed, feel really let down. I am takin service back to EE.

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭

@SkyUK really are incompetent. And dont get me started on @OpenreachHelp who have failed to turn up to fix my broadband and phone after 10 days!!

What ******** has happened to @SkySports I'm paying my money to watch some spotty little **** play FIFA you are having a ******* laugh what's happened to all the football from Europe this is a joke and you wonder why people stream football you muggy *****

@SkyHelpTeam help! No wifi 24 hiyrs after engineer called 😡😩

@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.

@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.

@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works

Don't worry @SkyHelpTeam I've sussed it out all myself but wish to escalate my complaint (in private !!!)to a higher level now please.

@SkyUK Why am I still waiting an hour after Kieran in your technical team promised to call me to assist with my broadband - and this was in response to a complaint !!! Very pee-poor customer service which you wouldn't get with a competitor !!!! Swift action now required please !

@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!

@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂

@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@SkyHelpTeam It's quite simple really. I have sent a message to you on your mysky app and if Sky is not working by COB Monday, you can collect your boxes on my pavement. Skyq makes Lotus notes look good!

@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!

@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland

@SkyUK we signed up based on everyone telling us how great your customer service is 1. You chased me repeatedly to confirm installation date. 2. My wife takes a day to stay at home. 3.Your team arrive to tell us they need another team to install it that day 1/2

@CNK82 @RickSpur @THFCsince76 @SkySports Agree.. very poor of late.. we've seen the best of him.. now time to sell.

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

@SkyHelpTeam The solution to having issues with my sky box is ph upgrade to sky Q and pay us more monies. Absolute terrible service!

@prickettboy3 @premierleague The market determines what consumers are willing to pay to watch live football. If the @SkySports price was too high for fewer matches, then presumably customers can cancel.

@SkyHelpTeam @SkyUK - feel so let down by a multi billion pound company who clearly doesn’t care about customer service.

@SkyHelpTeam @SkyUK - just wasted another hour of my life on the phone. Sky do not want to help. Sky do not want to fix my problem. Sky do not care about me, or my 12 years of loyalty. I have been treated appallingly. All I want is for my faulty Sky Q silver box to be replaced..

@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything

It's our Gutter press and TV that give such a false impression of 99% of football fans 😡 @talkSPORT @SkySports @BBCNews @itvnews And by far the worst @TheSun

@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think

@SkyHelpTeam ok. So my call just got dropped after 35 minutes wait time. Rubbish service notwithstanding a “training” day. I’ve also been waiting a whole month for an engineer and you can’t be arsed to answer the phone. Sort this out. Please. @SkyUK

@2405_rina @virginmedia @SkyUK @richardbranson Sky are just as bad. My Internet keeps dropping you're on the phone for hours and no help really. And 12 hours to have Internet access is a joke!!

@TheNewCharlieB @virginmedia @SkyUK @richardbranson My issue is still going! And no explanation just meaningless apologies. This is the last straw for me with them!

@HarisonTheMaker @virginmedia @SkyUK @richardbranson It’s ridiculous how they make you pay so much and up the monthly payments to give you a shit service! @richardbranson hope you’re enjoying your day whilst your customers are livid! 😡

@SkyHelpTeam I have been without internet for over 24 hours now, and having just spent half an hour on hold to your phone team the line cut out when I finally got through to somebody. Please can somebody DM me for my phone number and call me about this.

@SkyHelpTeam Yes. Let's see if the third party engineer turns up this time. If they don't that's it....I will cancel.

I’m used to high stress environments. I’m calm. I can make decisions under pressure. But communicating with @TalkTalk over the past few weeks has got me seething! It’s about to be 4 weeks and still no WiFi. Worst customer experience EVER. 🚫 @virginmedia @Plusnet @SkyUK

@SkyHelpTeam #skybroadband as much use as an #ThomasCookholiday voucher! Dreadful customer service. #avoid

@OpenreachHelp please tell me you have a engineer on his way this morning. Please don’t let me down again. @skyuk #poorcustomerservice #poorvip

Never thought in a million years I'd ever agree with what @PaulMerse ever says.. But how did @VirgilvDijk not win that award last night.. That's y FIFA is and always will be the biggest joke of an association there has ever been! (Man Utd Fan 🙄) #SkySports #FIFAFootballAwards