Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Enfield Town, Edgware, Hemel Hempstead, St Albans, Barnet, Stanmore, Luton, Welwyn Garden City, Watford, Stevenage, Chingford, Hertford, Wood Green and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Enfield Town |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@newstasis237 @MichaelBensonn @SkySports The poor fella is too slow today
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've tried that already, multiple times. Hence why I got to the end and was told to call you. To confirm there are no local issues, it's just my connection according to the tests on the link.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Susan Foster
(@sweetsufos) reported
from
Enfield Lock, England
@SkyHelpTeam I’ve been overcharged this month. Tried calling and website. No help. Please advise. Thanks.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Basic Tv package £28 Landline & very slow broadband £38 £66 a month I don't even use the landline!! Think its time to think about migrating from @SkyHelpTeam #Overpriced
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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ME
(@the_chelski_ger) reported
from
Hemel Hempstead, England
@paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@SkyHelpTeam your equipment and signal is very much below decent. Every day signal goes. There is no bad weather whatsoever!!
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Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca/Roo
(@ree_bec_kahh_) reported
@SkyHelpTeam why do you not have an online chat option anymore? We do not have the time to call you, our bill price has gone up, we were not informed so we need to cancel and are unable to get in contact...
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El Canchólogo
(@ck_chriskennedy) reported
@GrantFellows2 @callumcasteln @SkySports Seem almost upset "GrantFellows2", what's the issue wee man?
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Malcolm Dartnell
(@MalcolmDartnell) reported
@SkyHelpTeam I have given up , this is a known fault affecting many . Can you not find out ? This is not a setup issue , the problem is sky end . All I want is when will there be a new sky go release with a fix . 25 plus years sky , I am not happy
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Luke Surtees
(@SurteesLuke) reported
@VMO2News @virginmedia such a poor start as a customer. Been with @SkyUK for 15 years but due to become a first time Virgin customer Tuesday, installation delayed. Called today for update to be told customer (me) requested cancellation yesterday! Did not happen. HELP!
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Andrew Rhys
(@AndrewRhys94) reported
@SkySports Not as bad as Battle At The Bridge
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Julie Watson
(@JulieWatson21) reported
@SkyHelpTeam Ive gone through simple steps and test my connection. I keep getting mixed messages saying issues in your area, then it says no issues in your area but it doesn't give me any numbers to call, just the same options I've been through. It shouldn't be this difficult
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Glo Thienel 🇬🇧 #BackBoris 🇬🇧
(@Glo_Thienel) reported
Hi @SkyHelpTeam how do you get any help pls? Trying to talk to someone as contract near renew. Do it online, that don't work. Call, no one answering after 20 mins. As 3 days of trying a Diamond Customer, service non existant. Need to know how to cancel after 20+yrs Bye 👋
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Hills
(@am31011879) reported
@SkySportsGolf @SkySports It’s a shame you have to hit mute when coltart commentates. Awful is an understatement, never shuts up buts says little of interest. So boring. #uspga #coltart
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Julie Watson
(@JulieWatson21) reported
@SkyHelpTeam I've signed out and it says no issues.
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Malcolm Dartnell
(@MalcolmDartnell) reported
@SkyHelpTeam When are you going to fix the sky go desktop problem@if not being able to connect and getting the error 001 code . Tried all the online help on sky and nothing works . Many people reporting the problem on sky community page .