Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Woodford Green, London, Luton, Enfield Town, Pinner, Stanmore, Rickmansworth, Barnet, Muswell Hill, Waltham Cross, Ware, Edgware, Hoddesdon, Borehamwood and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Woodford Green |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Keith Sansom
(@sansom_keith) reported
from
Enfield Lock, England
@SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
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Albert
(@Albereit) reported
from
Walthamstow, England
Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!
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Neil Parker
(@parker_64) reported
from
Luton, England
@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.
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michael devine
(@michaeldevine4) reported
from
Kimpton, England
@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.
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Charlie Fynan
(@charlie_fynan) reported
from
Broxbourne District, England
@SkyUK your WiFi is dog shit
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Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Pollitt
(@the121dietemmap) reported
@LauraMarie02 @SkyHelpTeam Shocking isn’t it. Turn comments off and send you to the help section that literally gives no other information.🤯🤯🤯
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Robert D Good
(@robertdgood) reported
Really looking forward for @SkySports mentioning that result, 20 times in the first 5 mins of FNF. Then talking about every other team in the league. Rather than talking about saints and the issues we have had this season
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Matt Law
(@mattlawlufc) reported
@SkyHelpTeam Thank you for your response, can you also tell me where the cancel subscription button is, can’t seem to find that. Must be this 4g playing up... if only I had WiFi! Also can you let me know how I can get reimbursed for the Hive set up I had installed in line with the broadband
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Stephen Eastwood
(@eastyliss) reported
@SkyHelpTeam Hi! It’s saying I’m not a sky customer? Could this be the issue?
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Huggybear
(@Huggybe02952017) reported
@SkySports @SkySportsPL No more leeds games. Can cancel so
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bow
(@wt2244) reported
@SkySports Its not his race I have problem with I don't care what he is its just he is a nasty little creep and a cheat
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Mark Mounfield
(@MarkMounfield) reported
@SkyHelpTeam Interestingly, the neighbours who are @EE broadband customers are having no issues. Maybe this is a sign.
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Gemma Andrews
(@224gemmaandrews) reported
from
South Shore, England
@SkyHelpTeam is there any further update on the Blackpool outage? It’s getting ridiculous now! No update for several hours. I’ve been patient but my patience is wearing very thin now.
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Ivanna
(@Mex06271) reported
@MichaelBensonn @SkySports Why are these ******* so damn arrogant, like if they were some sort of legendary superstars? Humility definitely not in their character, as if they were born royal.
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Ash 1974
(@andy_horner) reported
@SkyHelpTeam I have and am in the middle of this 😳😳 You lot love to take the money but really don’t care about end user experience. We will keep complaining until one of your useless lazy managers calls. We will cancel as you are in breach via our solicitors.