Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Chingford, Luton, Barnet, Watford, Hemel Hempstead, Enfield Town, Pinner, Stanmore, Edgware, Hoddesdon, Stevenage, Woodford Green, Rickmansworth and Muswell Hill.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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smart
(@smartmama) reported
from
Barnet, England
@SkyHelpTeam since we got the Q box. It just shows Sorry there is technical issue we are working hard to fix it. What's that mean. Can have issue 24/7. Calling you takes so long.😡😡
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
Wtf @SkySports switching #ENGvIND from main event to show women’s football, I would love to know what percentage switched
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Sherwin Pezeshkpour
(@Sherwinpez) reported
from
Stevenage District, England
@SkyHelpTeam hi team, I had a load of issues over a year ago with latest sky q boxes and Bt Wi-Fi mesh discs - boxes kept freezing and getting overly warm. I had to cancel membership. Has this issue been resolved yet?
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam hi, broadband down in EN11, diagnostics says that there’s a “known issue” Is there a timescale on fixing it please?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Richard Robinson
(@Robbo_73) reported
from
Kensworth, England
@nataliesawyer @SkyHelpTeam Poor sound intermittently
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Tsunguy
(@Teesungi) reported
from
Hemel Hempstead, England
@SkyHelpTeam Outage in HP1 area. any idea how long till it’s fixed; I have uni work to do and my mum is struggling to work from home.?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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smart
(@smartmama) reported
from
Barnet, England
@SkyHelpTeam I am trying to follow the step. It's getting me no where. I end up watching every thing on my tablet.which shows, WiFi is not a problem. It's technical.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Arshad Kamal
(@AshKamal6) reported
from
Watford, England
@SkySports could someone please please please get Nick Doherty to shut ******** up. He is is spoiling #TheOpen experience with talking utter bollocks a lot of the time.
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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James Barnes🎗
(@Barnesy_1985) reported
from
Hertfordshire, England
@SkySports really have done some awful recruitment for their new pundits… Michael Dawson proving he is as two bob a pundit as he was player. Pathetic, biased Sp*rs prat! Alongside Tim Sherwood… at least they’re consistent!
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Fiona White
(@MutleyDale) reported
from
Broxbourne District, England
@SkyHelpTeam broadband went down for 2 hours this morning , came back on, went back down at 14.00 and has been off for 3 hours. EN10. What’s the latest on this? #skybroadbanddown
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Watching2
(@Bear1929) reported
from
Barnet, England
@SkyHelpTeam any reason why mobile data is not working and my brand new modem connects to devices but not TV and if I dont send old box back you’ll charge me? Yet I’m paying for services doubly
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!
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St Mirren Daft
(@StMirrenDaft) reported
from
Tottenham, England
The SkyGo App on Windows is ******* terrible @SkyUK
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Waters
(@scottwaters41) reported
@SkyHelpTeam was promised a call back on the 2nd. CR had been raised to fix an issue with me not being able to order Ultrafast Plus. No call. Why?
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ashley mansfield
(@ashleym2k) reported
Sadly still not had reply from complaint to dunstable depot@DPDgroup_news ( this is the only dpd Twitter account I can find for them ) as per the advice I did get from my original call I will now need to contact the sender @SkyUK about the poor dpd service
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michelle mason
(@michelleamason) reported
@SkyHelpTeam I have logged into their acc and run the connection test (I am not with them).it says theres a problem and to call sky to go through the next steps of sorting it out. they are almost 90 and are unable to crawl around plugging things in and out so can’t you just send an engineer?
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cockneyjew
(@cockneyjew1) reported
@SkyHelpTeam Sports package, I don’t want to sign in to anything surely there must be a number you can phone without having to sign in.
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Alexis Ternoy
(@aternoy) reported
@SkyHelpTeam @WeAreOpenreach we don't know why they didn't come, we re-schedule and wait. We are both working from home, no internet, we pay for dongle (30£ each p,m) and you keep offering apolgise and no resolution. We are exhausted to have to chase OURSELVES (not you, you never call us)
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From Another Place 🎃 🌹
(@StandardLeeb) reported
@SkyHelpTeam I can't see the full link there, but on the Website it doesn't let you downgrade. Are you saying there is no text method of customer support (e.g. email, Live Chat or here)? I can't get through via phone. I this isn't an option I'll be forced to cancel my subscription.
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Kirsten Smith
(@KirstenSmithHR) reported
@TheChiefCheese @SkyHelpTeam I have had ALL the tech issues this week… so I feel you! My hot water, internet & two phones so far 😳 As much as I believe the woo woo stuff I wonder if it’s all the 5g stuff they’re doing.
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Tom ن✊🏻🇪🇺🇬🇧🏴🇿🇦🇳🇦🇵🇸🏳️🌈
(@itomb) reported
@SkyHelpTeam wow! On hold for 45 mins told I had to be transferred to another department then just cut off! This is not a way to treat customers!
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emily.
(@EmiPlays_) reported
@SkyHelpTeam Hi there, I've been having internet troubles for several weeks as it keeps disconnecting/reconnecting and we keep having to use the Sky reconnect/fix only for it to go off again. Our internet has been off at least 7 times today and whilst it is only for short bursts-
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Ewan Murray
(@EwanMur48575694) reported
@SkyHelpTeam any update on the sky outage in Scotland.