Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Enfield Town, Luton, London, Pinner, Stanmore, Woodford Green, Rickmansworth, Barnet, Muswell Hill, Waltham Cross, Ware, Edgware, Hoddesdon, Borehamwood and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Scott Pearce
(@scottpearce) reported
from
Broxbourne District, England
@Seacon75 @ManUtd @SkySports It’s all about how bad Man Utd are... poor old Spurs don’t get a mention... Man Utd TV as usual
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Kiran Raichura
(@KiranRaichura) reported
from
Watford, England
@TidyTouch10 @SkySports Agreed. Spotted Redknapp talking down to her a cpl times too, implying "no Alex this is mens football". He talks a lot of nonsense anyway most of the time
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adrian skelton
(@hexham1971) reported
from
Barnet, England
@SkyHelpTeam hi, I’ve not been a customer of yours for over 7 months yet you’ve just taken over £200 out of my bank. I’ve tried for an hour to speak to someone..can you help?
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Liz Didn’t Like People Anyway
(@lizcoombes) reported
from
Chalton, England
@SkyHelpTeam Tried that. You never find anything wrong and it’s never asked me if I need an engineer.
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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Damian Finn
(@DamianFinn) reported
from
Barnet, England
@SkyHelpTeam come on Sky, at least acknowledge you have a problem with the Xbox App and Sky Sports. Enough people here saying they can’t watch the England game due to “A network error has occurred”
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highams park gunner
(@highamspkgunner) reported
from
Walthamstow, England
@SkyHelpTeam @Sam_Ette This should be your pinned tweet yet you don't even mention the problem on your Twitter page
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Liz Didn’t Like People Anyway
(@lizcoombes) reported
from
Chalton, England
My @SkyUK fibre is cutting out 20+ times a day since lockdown ended (was fine during) and the website helpfully tells me not to call them at this time and to use their “help guides” online. I don’t need a help guide. I need the service I pay a lot for to actually be functional.
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highams park gunner
(@highamspkgunner) reported
from
Walthamstow, England
@SkyHelpTeam @Jaabui Why your app is ****** and not working on Xbox. Do you want thousands of PM's ??? why don't you just fix the issue which is affecting thousands
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Loughton, England
@SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Damian Finn
(@DamianFinn) reported
from
Barnet, England
Looks like Sky have the work experience kids manning the @SkyHelpTeam Twitter account. How can they be so oblivious to the fact that the Sky Go App on Xbox is crashing for literally thousands of people and that it is clearly an issue with the stream, not their customers set up!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Natalie Burgham
(@NatBurgham) reported
from
Hatfield, England
@SkyUK how do I get through to report my phone not working ? You just send me a text and hang up
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@SkySports can you stop interrupting the #NBAFinals with your poor analysis. Leave it for @SHAQ pleaseeeeeeee #LakeShow
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Sarah Nurse
(@nursey_sarah) reported
from
Tottenham, England
@SkyHelpTeam hello ... I have got a sky engineer coming out to help as my internet isn’t working after moving ..but I’ve not had an e mail to confirm this booking can I check ? I can’t get through on the phone . Thanks .
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Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@tbuckleythinks @SkySports Probably been one of the worst run clubs in the last 15 years in terms of financials, BUT they have always been spot on with giving people from all backgrounds a chance at all levels within the club. The statement released today was spot on, this is driven by that **** Murdoch
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
@SkyHelpTeam No i set it on the box and just checked it on the app. It’s not the first time it’s failed on me. You really need to sort out the sky q offering. It’s a horrible customer experience - I miss sky plus so much
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DB Boxing
(@DBBoxing1) reported
@pdtalbot @SkySports It happens every year, the numbers are not dissimilar to the last few years. Even players without any vaccination are being dragged into it. Having Covid won’t help your heart either.
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam If I try to connect using Wi-Fi it doesn’t show anything. I’ve tried all the usual help tips but nothing. The hub shows no problem. All the usual lights are on. I have no phone line either
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jay
(@veganaking) reported
@SkyHelpTeam Thanks for the generic automated response but I’ve already read this exact message on your Support section. How can I resolve this issue?
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😈🔱🔴Anthony red devil 82⚫️🔱😈
(@Redmachine82) reported
@SkySports @GNev2 I’m sure I heard he’s having trouble controlling the big egos/personality at PSG because he’s to mild mannered (surprise surprise)there a few that keep going clubbing and partying and he seems powerless to stop them because of player power Bullsh*t.
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junkajunka
(@junkajunka5) reported
@SkyHelpTeam Would love to be able to download a box set without the "Failed, Remote network problem" message!
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Capable
(@Capablephotos) reported
@SkySports It's you that will get bad news not Chelsea. Nonsense caption
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam Cheers Liam maybe @OpenreachHelp should learn some customer service from sky
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam Any chance someone can update me on an engineer visit? An engineer called last week to say I had reported a problem with my broadband which I hadn’t. Now I have no internet connection since Xmas Eve.
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam I have been in contact with your team for weeks and they don't seem to get much response from openreach! Always review dates! Sadly they haven't gotten the same treatment as power grid when they failed to restore the issues they had! I'd suggest ofcom is brought in to sort it.