Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Stanmore, Luton, St Albans, Chingford, Flamstead End, Enfield Town, Barnet, Watford, Hemel Hempstead, Pinner, Edgware, Hoddesdon and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@SkyHelpTeam I still cant pause my sky sports package..can someone help me
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
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Neil Parker
(@parker_64) reported
from
Luton, England
@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
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Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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michael devine
(@michaeldevine4) reported
from
Kimpton, England
@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.
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Albert
(@Albereit) reported
from
Walthamstow, England
Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Keith Sansom
(@sansom_keith) reported
from
Enfield Lock, England
@SkySports Yes absolutely we’ll done for their continued dialogue BUT this should have never been necessary. Yes the club have done the right thing but only after the uproar! What cannot be undone is the original decision and the thought process that led them to make it in the first place!!
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris ayres
(@chris_ayres) reported
. @SkyHelpTeam help! FY5 4FT area. We have had no Internet on 2 local estates, multiple houses since Wednesday. Open reach been twice and no fix. Phoned customer support. They are saying no issues on the line and they can't get open reach to look, only an engineer house visit.
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jo
(@jo52327871) reported
@SkyHelpTeam Hi there engineers coming in 16 dec to fix my broadband but with me having sky glass is there any other way l can watch the tv because l got no tv till the broadband fix and not being funny or anything but l pay my bill and l think it’s disgusting for how long
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Leah Wilson
(@LeahWil89145311) reported
@SkyHelpTeam Yeah Sky internet been up and down all day up in Scotland (mostly down). Still hasn't returned. How it gets fixed soon.
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DavidDunninguk
(@daviddunninguk) reported
@SkyHelpTeam No internet did cut out but it’s been stable for an hour now thanks
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Susannah Howard
(@susfb) reported
@skyhelpteam hi, our premier sports channel stopped working so we paid for a viaplay subscription, £150+ upfront and there’s no obvious way to link it to our account. How do we watch the matches on our tv? Please help!
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Badekarmaa
(@badekarmaa) reported
@SkyUK sky I am fed up@of paint so much money for such rubbish reception of some of the programmes , I watch COLORS AN INDIAN CHANNEL. And the reception is terrible yet every other channel fine why is that particular channel@not working properly. Time and again it’s frustrating
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Kathryn Kitson
(@KJKitson) reported
@SkyHelpTeam Still having problems with downloads from sky programmes on Sky Q. Now appears to download the programme but stops after all the initial ads and throws us out of the programme. Anyone else? #skyq #problem
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Claire Pritchard
(@clairehp78) reported
@SkyHelpTeam please help us! Our estate and the adjoining estate have had no internet since 23/11/22. We’ve tried to contact @BTOpenreach1 but they aren’t interested and tell us to contact our provider- our providers aren’t interested and tell us to contact @BTOpenreach1
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Nav
(@nav6370) reported
@SkyHelpTeam Raised a complaint Friday- all I have to say is skyhave till Monday - no card on Monday I walk away and sky can shove their sky q / broadband where the sun doesn’t shine - and will never have me as a customer.
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Marty
(@mrmagpie86) reported
@PaulGreenTPB @SkyHelpTeam They actually did answer your question, the issue is the renting of the said movie between the app and the box. Different licensing agreement. Whereas Hobbs & Shaw is a buy and keep movie which can be played between the two.