Sky Outage Report in Hatfield, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Welwyn Garden City, Barnet, Enfield Town, Stevenage, Luton, Stanmore, Waltham Cross, Hemel Hempstead, Woodford Green, Loughton, Hoddesdon, Edgware, Muswell Hill and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Welwyn Garden City |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul
(@thejollylifter) reported
from
Tottenham, England
@SkyHelpTeam It has. And we moved house the day the service was disconnected…
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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jj harbey bean
(@Alonso743566891) reported
from
Walthamstow, England
@SkySportsNews @SkySports Scum . Stop these pitch invasions like u did in the 70s 80s 90s and early 2000s !!! What’s the problem these days STOP IT happening in the first place for god sake!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I have been without internet and landline service for nearly a week now. I was told by Sky the outage would be fixed within two working days and it wasn't. It's now nearly five working days. This is ridiculous. Are you going to fix it or not?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Lisa
(@Lisamarie0410x) reported
from
Enfield Lock, England
@SkyHelpTeam please can somebody help, my elderly dad has put his pin in for the AJ fight thinking it would tell him the price. It didn't. It automatically purchased it and he still doesn't know how much he has been charged?
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'm on the phone to someone now. I'd like the £15 charge for something I never asked for to be refunded too.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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J A C O B
(@JacobMegram) reported
@SkyHelpTeam That’s been contradicting itself for the last couple of hours. It’s says there’s an outage, go through to the next step and it says there’s no known issues. Are you able to offer any clarity?
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Lee
(@Leedoc23) reported
@OliverFarrell99 @SkySports I agree it's not a problem. But I just doubt he's gonna bring immediate success, which chelsea and their fans demand for some reason. They'll call for his head in 18 months.
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Flan
(@Flan1984) reported
@SkyHelpTeam We went through all relevant diagnostics and support engineer but it down to potentially a faulty router so he was going to arrange replacement but due to system issues he was unable to process
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Pete Kirby
(@77kirbs) reported
@SkyHelpTeam I’m experiencing sound drops when watching sky (primarily recordings). This appears to be well documented but is their any news of a fix for this?
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robokun87
(@robokun87) reported
@nutty11222 @SkySports I mean they've beaten one of the worst teams in the league and had 2 shots on target in 90 minutes, wheels are not exactly stuck on are they...
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Daniel
(@ACertainDaniel) reported
@John04407982 @SkySports Doing high performance sports while having COVID can permanently damage the lung. But I agree that Olympic athletes shouldn‘t be high on the priority list.
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Paul Bevins
(@paulbevins75) reported
from
Keresley, England
@VodafoneGroup @NOWTV @SkyHelpTeam tried all three of you today and between you, none of you can provide me with a broadband service!!
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Sarah Toyne
(@saraah_tee) reported
@SkyHelpTeam Finally got through to someone and they have advised me there is a problem with my hub. £50 to have a replacement sent out. Everything was working fine until 4:30pm today when the outage happened and now it’s my hub that’s the problem and I’ve got to pay for a replacement 🤔
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Lewis McKale
(@lewismckale) reported
@SkyHelpTeam please can someone help me. My daughter cannot be home schooled properly become our broadband keep dropping out. I’ve spoken to someone twice in the last week, had new hubs and nothing works. Gave up tonight as was on hold for 45 mins. Not good enough
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Kiona_LT #FE
(@KionaPlayer) reported
@SkyUK my Sky Q box keeps going out of sync? It’s fine and then all of a sudden stops working. It’s not a channel as it causes problems on the Netflix app and prime