Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Luton, Barnet, Watford, Hemel Hempstead, Enfield Town, Pinner, Stanmore, Edgware, Hoddesdon, Stevenage, Woodford Green, Rickmansworth, Muswell Hill and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Andy Homer
(@andy_homer) reported
from
Walthamstow, England
@SkyHelpTeam This doesn’t help as the app works but items are missing...
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Christin Prüstel
(@chpru) reported
from
London Colney, England
@SkyHelpTeam It wasn't just today. I tried multiple times at different times of day over the past few weeks and it was never available. Today I called instead but was on the phone for an hour and still have not received the promised call back.
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.
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GloryHornet
(@GloryHornet) reported
from
St. Stephen, England
Please stop Carragher commentating on games @SkySports Boring. Monotone. Kept getting Watford and Norwich confused last night. Blames the wrong players. Piss poor research
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Phil Rogers
(@SouthpawBoxNews) reported
from
Tottenham, England
@SkySportsPL @SkySports That is piss poor from Everton
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Zalihe Alp
(@sallyalp2000) reported
from
Broxbourne District, England
@CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience
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karen gould
(@Flash12Gould) reported
from
Sandridge, England
@SkyUK Try putting your prices down 👍
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JayJayOkoch♦️
(@Quas_Mayn) reported
from
St Albans, England
@MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh
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Sharique شارق نعمانی
(@shariquenomani) reported
from
Barnet, England
Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam
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Mark Young
(@lincoln1505) reported
from
St Albans, England
@SkyUK Could not agree more - the service is terrible ... slow and utterly non customer centric
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Sue Fox
(@suefoxreid) reported
from
Harpenden, England
Ordered the boxing and made to pay £29 plus £2 booking fee because it’s half an hour before showing. Just watching the football and you are advertising the boxing at £24.95. Really poor Sky! @SkyUK @SkyHelpTeam
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Ojha
(@MKO2606) reported
@SkyUK - you could really do something better with your helpline services. 1. the wait over phone is eternal 2. you disconnect the call after 45 mins or so 3. ur cust serv agents call to check all good but when confronted with problem disconnect the call midway conversation
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Albert Fourie 🇬🇧🇿🇦🏴
(@AlbertFourie) reported
@SkyHelpTeam My broadband went down last night and I logged a call on the app. Its back now but service is very poor. First time in years I have a problem and tomorrow is Xmas eve. Please help.
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Manish Ojha
(@MKO2606) reported
@SkyUK - 4. you provide incorrect information glorifying sky Q to get the customer onboard, however the inefficient features of sky Q fail to provide basic features - cant even download on mobile platforms unless subscribe to multiroom for which customer has to pay additionally
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Amy
(@MrsDerbys) reported
@SkyHelpTeam Looks like the case has been opened and closed without anyone even looking at it, I won’t be calling anyone - my complaint was about poor service looks like it continues even when you complain 2/2
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Nic “I have no concept of time”. M
(@lifein280ch) reported
@SkyHelpTeam why bother giving a downgrade when Sky Q customers can’t have it after a move? This is the most awful user exp. ever. I’d have been better off closing account. Now stuck w/ Sky HD after 2yrs on Q and the fossil tech associated with it. I’ve lost my purchased movies.
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Amy
(@MrsDerbys) reported
@SkyHelpTeam I didn’t miss any contact, I wasn’t contacted it wasn’t physically possible for someone to contact me between the two emails, I received from my initial call they came within seconds of putting the phone down. I was told someone would call within 5 days but the 2nd email 1/2
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Simon
(@SG_EFC) reported
why have we got the **** crowd noise on both channels @SkySports ?
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Matty Dawkins
(@dawkinm) reported
@GNev2 @SkySports @SkySportsPL you think it’s a laughing matter when someone gets a head injury like that. You horrible little maggot.
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Dominic Langmead
(@dimdom) reported
@SkyHelpTeam How do I get a service credit for loss of service?
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Neale
(@NealeManning) reported
Absolutely terrible experience with @skytv tonight, any danger of @SkyHelpTeam actually helping? A 'Call you back in 15 mins to check its worked' took 3 hours, in which it obviously hadn't worked - 👍 happy isolation over Xmas. Viva Freeview! 🎉