Sky Outage Report in Hatfield, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hatfield, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hatfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hatfield, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Stanmore, London, Muswell Hill, Luton, Woodford Green, Enfield Town, Waltham Cross, Ware, Edgware, Barnet, Hoddesdon, Borehamwood, Hemel Hempstead, St Albans and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Stanmore |
TV | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Muswell Hill |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hatfield, England
Latest outage, problems and issue reports in Hatfield and nearby locations:
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Lee McCarthy
(@MccarthyThe) reported
from
Stevenage District, England
@SkyHelpTeam why are you ignoring my messages now, poor customer service!
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GloryHornet
(@GloryHornet) reported
from
St. Stephen, England
Please stop Carragher commentating on games @SkySports Boring. Monotone. Kept getting Watford and Norwich confused last night. Blames the wrong players. Piss poor research
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John de Braux
(@johndebraux) reported
from
Croxley Green, England
What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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karen gould
(@Flash12Gould) reported
from
Sandridge, England
@SkyUK Try putting your prices down 👍
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Marc Trainis
(@MarcSpurs) reported
from
Barnet, England
@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.
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Zalihe Alp
(@sallyalp2000) reported
from
Broxbourne District, England
@CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more
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Lee McCarthy
(@MccarthyThe) reported
from
Stevenage District, England
@SkyHelpTeam Paying for Sky Cinema, on demand movies not working, was told to turn my box off and on and now being ignored! Unbelievable, pathetic customer service!
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Gozo Holiday Let - Fort Chambray
(@ChambrayHoliday) reported
from
Walthamstow, England
@SkyHelpTeam Absolutely disgusted with @SkyUK service. Been a customer for over 12 years, my friend pays £10 less than me for more services. Your customer service tells me “you can cancel if you want”!
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Andy Homer
(@andy_homer) reported
from
Walthamstow, England
@SkyHelpTeam This doesn’t help as the app works but items are missing...
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JayJayOkoch♦️
(@Quas_Mayn) reported
from
St Albans, England
@MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh
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Mrs_TKC
(@Mrs_TKC) reported
from
Walthamstow, England
@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GizmoUK
(@Gizmo_uk3) reported
@fortyyardpass @SkyHelpTeam Surprised sky aren't asking us all to pay for the outage... Service and contracts mean diddly squat
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Winston
(@ryangould1988) reported
@SkyHelpTeam @j_EDI_Force Most useless set of ***** ever couldnt fix a bed
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Chris Casserly
(@casserthewire) reported
@SkyHelpTeam @Idylliss Pointing people to a page which states “no issue” isn’t the best customer service, if you could confirm approx ETA this may assist in some damage control for angry and frustrated customers
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Rob Emmison
(@EmmisonRob) reported
@EDarnton @richdeano @SkyHelpTeam Mine went down this afternoon mate *************** when they will want to start talking about price rises
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GizmoUK
(@Gizmo_uk3) reported
@SkyHelpTeam sky this is disgraceful, as someone in IT, you can give more info to your customers than letting on! At least customers will understand better Laugh that your page shows a green tick with no issues on the checker until enter the land-line then the lack of information is a joke
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Karl Glanfield
(@GlanfieldKarl) reported
@SkyHelpTeam @SwtStrikeCasino Your service status page says no known problems so that’s no good
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Mark Lloyd
(@MarkLloyd22) reported
@SkyHelpTeam @j_EDI_Force Hi William, our 4G signal is poor here and so the page won’t load. Can you help to update on here at least hourly? I can load Twitter. I’m in Chorley (PR6) and it’s been off since about 4pm. Thanks, Mark
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B l wakeling
(@BrianLeeW) reported
@SkyHelpTeam Hope I'm going to get compensated for no fibre broadband and not being able to watch my TV as its sky glass and when I mean compensated not 2gig of bloody data that I never use
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Maria-Louise Dawson
(@maria_dawson91) reported
@SkyUK @skyhelpteam there has been a massive internet outage in the PR area all day, what is going on? We live in area without signal so w/o internet, we're screwed if an emergency. Need an update stat
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Navster
(@Navster75) reported
@SkyHelpTeam your Customer service is an embarrassment.