Sky Outage in Broxbourne District, Hertfordshire, England

Text or call. Waiting endlessly for some update. I’m throwing off my equipment & getting done with this BS @SkyUK Bad Bad experience

Sky customer support is literally broken down. Every call to them takes on an average 30-60 min. You are bundled off to India where they know NOTHING. only I’m sorry. Escalating it. Arranging a call back. The engineers don’t bother to attend on a appointment @SkyHelpTeam

@SkyHelpTeam It wasn't just today. I tried multiple times at different times of day over the past few weeks and it was never available. Today I called instead but was on the phone for an hour and still have not received the promised call back.

@SkyUK Could not agree more - the service is terrible ... slow and utterly non customer centric

@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...

@SkySportsPL @SkySports That is piss poor from Everton

Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins

Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.

@SkyUK Try putting your prices down 👍

@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).

@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.

@CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK

@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more

@SkyHelpUsTeam @SkyHelpTeam Seems to be reports that the internet is down in different parts of london 🤔

@SkyHelpTeam This doesn’t help as the app works but items are missing...

Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

@GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf Im still waiting. Xmas is around the corner, it’s bad enough not havin subtitles for Xmas cookery programmes. But those programmes were once on @GoodFoodChannel it had subtitles without fails esp throughout the Xmas season. @BritishSignBSL, subtitles is much needed for the deafs!

@MatchroomBoxing @KSIOlajidebt @LoganPaul @STAPLESCenter @DAZN_USA @SkySports @SkySportsBoxing I'd nearly forgotten this dog shit was on tbh

@harwood_steve @SpursOfficial @FA @SkySports If I’m watching a game on Sky don’t watch any of the build anymore or that shite show Soccer Saturday.. they are so bad .. even the presenter yesterday insinuating Son getting off lightly as he only misses 3 games, Gomes misses many more.. do these guys listen to themselves

@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

@SkyHelpTeam Absolutely disgusted with @SkyUK service. Been a customer for over 12 years, my friend pays £10 less than me for more services. Your customer service tells me “you can cancel if you want”!

@SkyHelpTeam Paying for Sky Cinema, on demand movies not working, was told to turn my box off and on and now being ignored! Unbelievable, pathetic customer service!

@SkyHelpTeam why are you ignoring my messages now, poor customer service!

Why doesn’t the ref go to the monitor on the side of the pitch while stockley Park are reviewing the incident so he can discuss it with the other refs so he can look at it as well. In the time most decisions are made the ref could see the incident again with them #var #SkySports

@SkyHelpTeam Hi, we got Sky Q installed yesterday and this morning we are getting a no signal message. Bright sunshine outside so nothing to do with weather

hahaha @skysports desperate to destroy @MUFC this weekend.. don't forget if it wasn't for @MUFC and it's global support the @SkySportsPL would never be the power it is now..

@SkyUK hi guys can you please let me know how to cancel my contract as it finishes in November.... #skymobile @SkyHelpTeam

@SkyHelpTeam poor customer service received today

Can’t believe how @SkyHelpTeam have treated me in the last few weeks.i have been a longtime good customer and this week I explained that I payed my monthly fee they say it got lost in the system I sent prove and after paying 140 quid they’d cut me off #discusing going elsewhere

@BKillner I am almost done with top level football.. VAR ruling on hairs breadth offsides, players trying to get each other in trouble, refs worse than Sunday morning, @Skysports @btsportfootball @FA all favouring 1 or 2 teams. leaves a bad taste in the mouth. would rather watch non league

Why is it so hard to find the customer service number for @SkyUK

@SkyHelpTeam @Bearstrader6143 Nothing been posted since 1710 not great customer service or communication for a “help desk”

@SkyHelpTeam oh pants just settled down to watch a film I rented last week and it’s gone! I didn’t think there was a time limit 😩

Good Food TV channel has moved with Food Network! Its annoying, as now it doesnt provide subtitles no more. Someone that is impartially deaf. Its not easy watching it. Please provide the subtitles!! #subtitle @GoodFoodChannel @food_network_ @FoodNetwork_UK @SkyHelpTeam @BDA_Deaf

@Matt5cott @SkySports They are as bad as those 2 clowns of so called centre backs at Arsenal...Sunday was hilarous but not at all unexpected...

@SkyUK can someone please help been on hold to purchasing fo 90 mins and still not picking up to find out where my blu ray I've ordered is

@SkySportsPL @SkySports Stupid blond *******

Find it odd that since upgrading our broadband (Superfast) with Sky it's gotten worse. Slower speeds than we were previously getting (35mb which it never hits, line is capable of 56mb, confirmed by OpenReach), and WiFi signal is dire @SkyUK @SkyHelpTeam

Anyone wanting @sky don't bother @SkyHelpTeam not only a crap service but they lie through their teeth

@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

@Skyuk - Your internet is crap! Unstable connection and very slow anywhere in the house! Even if I'm stood Infront of the router, it's unstable and slow!

Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

Aware it’s a first world problem but the penthouse above me decided it was a good idea to cut the @SkyUK satellite wire as it “didn’t fit their flats feng shui” over a week ago and cba to fix it 😡

I can’t believe how awful @SkyUK customer service is. 40 mins on hold and promised a phone call - still waiting 48 hours later!!😤😤 #badcustomerservice

@jackchandler89 @SkyUK You never know what could happen 😄

@virginmedia Worst Customer Service I have ever experienced 😡 Left hand doesn't know the right hand doing ! Consider the contract null & void @SkyUK On my way

******* these three mongs on #skysports sound like they're at a bloody funeral! #LUFC

@SkySportsPL @SkySports Blatant penalty, they didnt watch it back in real time, slow mo doesnt show it true.

@SkySportsPL @SkySports Definitely a #penalty. Whoever you support!

@SkySportsPL @SkySports that was a clear penalty var is shit

@briansains @SkySportsPL @SkySports So how does Var help if the ref doesn’t check it. Mike Riley needs to get real.

@SkySportsPL @SkySports Never ever a pen

@SkySportsPL @SkySports I'm wondering if racism exists in var, that is a terrible decision,

@JohnMur37160381 @SkySportsDarts Come on @SkySportsDarts @SkySports we’d expect it from the BBC but giving the woman commentator the job to tick a box is stupid. She’s letting your excellent darts coverage Dow.

@rosethechemist @SkyUK @SkyStore I never got the other one.

@SkySportsPL @SkySports Some poor refereeing in this!!

@Andyk23Andy @SkySportsPL @SkySports VAR as a concept is fine. It’s fine in almost every other country with far less controversy than here. The issue is the morons in Stockley Park combined with not letting refs rewatch from the halfway line monitors.