Sky Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in St Albans come from postal codes AL1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Harringay, Stanmore, Luton, Rickmansworth, Barnet, Muswell Hill, Enfield Town, Edgware, Harrow, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Jeremy Harrod
(@JezzaH99) reported
from
Harrow Weald, England
@rajeevdatta @bradyboyqpr @SkySports @skytv So cancel your subscription. Simples.
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@Sonic_Sinclair @SkySports May as well cancel it for a couple of months!
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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Bart Somsen
(@BART_SOMSEN) reported
from
Hemel Hempstead, England
Time to cancel my @SkySports subscription. It's just @SkyUK now. #covid19UK
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@SkyHelpTeam It came back on but he gone down again!
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Ultimate Keeper
(@KeeperUltimate) reported
from
Tottenham, England
@GoalkeeperAngle @SkySports @Carra23 Technically poor in set-positioning has been @JPickford1 Achilles heel. His coaches surely must be aware or else they themselves require retraining 😒 #gkcoaches #gkunion #goalkeeper
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
@JosiePosie2 @SkyHelpTeam We have @SkyUK and our broadband is shocking too! Endless phone calls and visits resulted in nothing. Awful.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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David Harley
(@sharkbaitza) reported
from
Hemel Hempstead, England
Actually, don't worry. I'll just download a pirated copy and cancel my @SkySports subscription. Pirate bay seems more competent than @skytv
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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stephen radisic
(@radisic123) reported
from
London Colney, England
@SkySports How totally stupid open space open air , first if your worried about passing on the virus you would have to shut down the London Underground and all the trains and busses these spaces are packed and total germ carriers
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Steve Collins
(@stevecollins678) reported
from
London Colney, England
@SkyHelpTeam It's not that it's an inconvenience its the fact you never get notified of either the works or the outage! I'm not really annoyed that its happened I'm frustrated that when it does happen no one has the decency to say anything. We have to enquire!
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The Worrying Nomad 🌏
(@worryingnomad) reported
from
Luton, England
@SkySports @UEFA @FootballAssoc @premierleague @BBCSport @EFL Cancel all cups; FA, champions and Europa league! Postpone all games until May then play league games only Saturday and Wednesday. Behind closed doors if necessary. Season could finish a week late. #StaySafe
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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Thomas Hartley
(@therealowlstom) reported
from
Moor Park, England
@SkyHelpTeam can I please ask why Liar series 2 which started last night is not even available to watch via Sky Go, never mind download which I'd like to do. Whereas all of series 1 is available. Doesn't seem right to me. Thank you.
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Our Internet has been down for almost 24 hours, can’t get through to Sky @SkyUK #frustrating
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Garry Clark
(@Gmski) reported
from
Tottenham, England
@SkyHelpTeam I understand the pressures the call in team are under but the inability to cancel Sky Sports via the website seems like a wasted resource.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Kluzek
(@markkluzek) reported
@SkyHelpTeam I get the following: "Your hub isn’t responding to our checks right now, but don’t worry it doesn’t mean there’s a problem."" then...
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Duke_26
(@Funkz10058072) reported
@mr_iyke99 @SkySports canelo and aj would never fight logan paul anytime soon. Logan would get killed by either one of them within a round
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Mark Kluzek
(@markkluzek) reported
@SkyHelpTeam then it will drop out again. it has dropped out constantly today. it doesn't recommend I contact an engineer but clearly I have an issue with my broadband. so what would you suggest I do?
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Mark Kluzek
(@markkluzek) reported
@SkyHelpTeam the issue is that it keeps dropping out. so when it is working it is saying "Your broadband's up and running again". but when it is not it is sticking as there is no connection, it isn't advising I contact an engineer. so I need support.
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Mark Kluzek
(@markkluzek) reported
@SkyHelpTeam I'm sorry , I sincerely doubt you type out manually "The quickest and easiest way to fix Sky Broadband issues is through our Help section" every time. Please provide a link to how to request an engineer. for the second time, it is not obvious.
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Jenni Marshall
(@jennipennypie) reported
I get that it's an issue and it takes time, but communication has been awful. I asked on the first phone call with @SkyHelpTeam for a reasonable expectation and they said they imagine 24 hours for it to start working - It's been 6 days since then.
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AFC Mac
(@antmac_01) reported
@SkySports Getting silly now, Mayweather was one thing but Tyson is a killer! He may be old and well past his best but if this one happens Tyson won’t be taking it easy just for the money he will really damage Logan.
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Jenni Marshall
(@jennipennypie) reported
After finding no fault @OpenreachHelp said someone offshore needs to "connect the dots" and then @SkyHelpTeam said that wasn't true but someone has to switch something over at the exchange. Would it be quicker to go down and ask them to do it myself?
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Josh
(@makejoshscrum) reported
Hey @SkyHelpTeam - I am trying to upgrade my broadband package from Essential to Superfast and the website is saying that I need an engineer appointment, even though I am already a customer. Is this right or will it be overridden once I have placed the order?
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Amy Louise Brown
(@Amy_Lou_82) reported
@SkyHelpTeam hi is there an issue with broadband in the RG26 area please? Have gone through all steps online to test connection and reset but still no connection