Sky Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in St Albans come from postal codes AL3 and AL1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 15: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Stevenage, London, Bushey, Harringay, Watford, Tottenham, Enfield Town, North Finchley, Radlett, Luton, Wood Green, Finchley, Pinner, Hendon and Colindale.
| City | Problem Type | Report Time |
|---|---|---|
 Watford |
Internet | |
| Stevenage |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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michael devine
(@michaeldevine4) reported
from
Kimpton, England
@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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Neil Parker
(@parker_64) reported
from
Luton, England
@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Nicola Roberts
(@nicolajr20) reported
from
St Albans, England
@SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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Peps
(@peps133) reported
from
Tottenham, England
@SkyUK nowhere if offering a collect+ service as we are all staying at home Please advise how to get box back to you as don’t want to be charged Thanks
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@MorrisD37) reported
@SkyHelpTeam Portsmouth area down again. 3 days in a row. Working from home becoming impossible. Sort it out Sky
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Gary Booth
(@GBooth74) reported
@SkyUK Broadband down, when I go on your site to raise the issue you tell me to run tests, I click run tests and it the shows a screen saying “oops tests not available at the moment…” really? Pathetic service, no easy way to raise the issue, site just sends you round in circles!
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The Code Miner
(@The_Code_Miner) reported
@SkyHelpTeam @PaulRidley5 not true. I'm having the same problems accessing emails via web browsers.
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Sach Acharya
(@LCFCSach) reported
@SkyHelpTeam Thank you. My broadband is working but I am still having the issue with my sky id when I try and log into your website as are many others looking at the forums.
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Lancelot666
(@Lancelot6663) reported
@1966wall @SkySports Oh Peter, please pop the phone down. If you have just had to ask that question, you are part of the problem. 🛎🔚
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AaAbLautChale
(@Nakharamate) reported
@OpenreachHelp Hi Em, I have called @SkyHelpTeam and a representative escalated it to @OpenreachHelp but unfortunately she did not get any positive feedback to bring forward the appointment. I would really appreciate if you can help. My DM are open and can provide you all detail.
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Phil Darwell
(@phildarwell) reported
@SkyHelpTeam Can you let me know when you expect the outage in Portsmouth to be sorted, I've got a lot of work i need to do today, so this is urgent
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Michelle W 💙
(@SewnbyMichelleW) reported
@SkyHelpTeam Unfortunately I couldn’t access Twitter at the time because of poor signal in our area. Nevertheless I’m the one having a double workload today.
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tits & tatts
(@titsandtatts411) reported
@SkyHelpTeam I HAVE DONE ALL OF THIS!! IT DOESNT WORK IS THERE AN OUTAGE IN DT10 AREA PLEASE
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JRG11
(@JRG1113) reported
@SkySports Ryanair missing a trick for once !! I just enquired to purchase 2 tickets for the England v Andorra match for both myself and grandson. As an add there is £1:50p for “Print at Home Service” How can the FA have the neck to even outwit Michael O’Leary on fleecing customers !!!