Sky Outage in St Albans, Hertfordshire, England

I can’t believe how awful @SkyUK customer service is. 40 mins on hold and promised a phone call - still waiting 48 hours later!!😤😤 #badcustomerservice

@jackchandler89 @SkyUK You never know what could happen 😄

So my Sky Q remote isn’t working @SkyUK and I’ve been on hold twice & the phone keeps hanging up. HELP please 😤

Love the fact @SkySports still have biased commentators watching these games. Laughable. Never gonna change is it @ColB333 @MattHollywood86 #joke

Why ******** is @SkySports looking like @SkySportsNews tonight doing my nut in

@SkyHelpTeam not the greatest service I expected for paying nearly £40 per month for home tel/Broadband, 1mont poor service and it just feels no one is interested in getting it fixed, feel really let down. I am takin service back to EE.

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more frequent recently. so sad... 😭😭😭

@SkyHelpTeam, signal dropped in the middle of @MTG_Arena game. again. this is becoming more freqrnt recently. so sad... 😭😭😭

@SkyUK really are incompetent. And dont get me started on @OpenreachHelp who have failed to turn up to fix my broadband and phone after 10 days!!

What ******** has happened to @SkySports I'm paying my money to watch some spotty little **** play FIFA you are having a ******* laugh what's happened to all the football from Europe this is a joke and you wonder why people stream football you muggy *****

@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works

Don't worry @SkyHelpTeam I've sussed it out all myself but wish to escalate my complaint (in private !!!)to a higher level now please.

@SkyUK Why am I still waiting an hour after Kieran in your technical team promised to call me to assist with my broadband - and this was in response to a complaint !!! Very pee-poor customer service which you wouldn't get with a competitor !!!! Swift action now required please !

@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse

@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help

@MuhammadZararZ1 @SkyCricket @SkySports Never seen so many cliches used in one paragraph 😂

@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother

@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..

@SkyHelpTeam It's quite simple really. I have sent a message to you on your mysky app and if Sky is not working by COB Monday, you can collect your boxes on my pavement. Skyq makes Lotus notes look good!

@SkyUK We’ve been on the phone with you for an hour and you still can’t send an engineer until 20th!!! Can you improve the phone call service if I PM you as this is disgraceful. No TV for a month if we have to wait till then!

@SkyUK still no service on my TV 2 weeks on! Useless!!! Thank god for Smart TV so I’m not missing everything on @LoveIsland

@CNK82 @RickSpur @THFCsince76 @SkySports Agree.. very poor of late.. we've seen the best of him.. now time to sell.

@SkyHelpTeam I have done this. I was on the phone to resolve this 2 days ago with someone from your office and I was told to reset my router. The problem started again.

@MCSnapper2 @SkyUK Sorry lady just seen your tweet. I think your right too I have to cut mine down..

@SkyUK I actually don’t want to hear it, because we upgraded to fibre optic to receive piss poor internet

@SkyUK fix your broadband speed

@SkyHelpTeam The solution to having issues with my sky box is ph upgrade to sky Q and pay us more monies. Absolute terrible service!

@prickettboy3 @premierleague The market determines what consumers are willing to pay to watch live football. If the @SkySports price was too high for fewer matches, then presumably customers can cancel.

@SkyHelpTeam @SkyUK - feel so let down by a multi billion pound company who clearly doesn’t care about customer service.

@SkyHelpTeam @SkyUK - just wasted another hour of my life on the phone. Sky do not want to help. Sky do not want to fix my problem. Sky do not care about me, or my 12 years of loyalty. I have been treated appallingly. All I want is for my faulty Sky Q silver box to be replaced..

@SkyHelpTeam I’m aware of this but I didn’t actually go through with the deal, I just had a couple of deals in my basket deciding which was the best one. I closed the tap and never agreed to proceed with anything

@SkyUK I can't be doing with sky anymore.. had satellite issues for past month.. and just ended up with a rude person at end of phn who refused to think it was box or dish.. and paid for a movie and dvd over a month ago and still no dvd yet I got charged for it.. going elsewhere I think

@SkyUK seriously, you automatic phone system is diabolical! I'm on the verge of cancelling my sky so I never have to speak to it again

@TalkTalk that could help me but hurrah for @SkyUK while I was waiting over an hour to sort it out. Sky contacted TT and now sorted. @TalkTalk nothing but issues recommend to steer clear!

@TalkTalk so frustrated lack of support and service. Customer in cooling of period. Now moving to @SkyUK but @talktalk talking rubbish. Even engineer told me they don’t know what they are going!!!!

@SkyHelpTeam my optic fibre internet has gone down again, how is it living in London paying top whack for my internet and I have so many outages. Sky haven’t sorted this out and I’m totally fed up. Pay for extra tv in bedroom can’t even watch bbc as no internet! #annoyed #rubbish

@graememarshall4 Worst Brom😂😂😂😂 Coming next season - 30 live Worst Brom games on #skysports

Stop cutting to these shit commentators.. so cringy skysports

@SkyHelpTeam bravo for not resolving my issue with fibre had nothing but issues since upgrading and now being told I’ll have to pay to resolve the issue #greatcustomerservice #thanksfornothingsky

@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

@SkyHelpTeam how do I remove Talk Anytime Special and Voicemail 1571 I need to bring my bill down each month and that will make £12 difference

@SkyHelpTeam @alisoncoote Doesn't sound "great" to me. Also a week to restore the service doesn't sound "very quick" either.

@AmAnVaJa @SkySports If it's not on Sky, it never happened!

@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

@SkyHelpTeam I’m having problems with WiFi Watford Bushey area.. since 1:20am are you aware of anything. I’ve done reboot onoff restart nothing. Please advise

@SkyHelpTeam Hi is the WiFi down in Watford Bushey area. Mine is down from 1:20am done all the diagnoses and nothing.

@SkyHelpTeam my sky broadband has been down for 4 days, in meantime using my data at my own cost. However, you are refusing to compensate for this

@SkyHelpTeam @wiIlparkinson This is terrible coverage! No one cares about the chat.. same old same old! Waste of money! Show the golf!!!!!!!!!

Absolutely disgraceful service from @SkyUK honestly can say I will not be recommending to anyone #sky #shambles

I thought listening to Andy Walker on @skysports was bad but OMG @btsport Mcmanaman 🙄 mute on I think

@SkyHelpTeam LIEING ***** WHY NOT EXPLAIN OPENREACH IS YOUR COMPANY AND THEY **** EVERYONE YOU JUST STEAL THE MONEY

@SkyHelpTeam @SkyUK REMEMBER ALL THERE ADVERTISING RELIES ON OPENREACH WHO WIL LET YOU DOWN

@SkyHelpTeam @SkyUK LIEING ***** PLEASE NEVER DO A HOME MOVE THROUGH THESE *****

@cwlcymro @SkySportsRugby @SkySports It’s law that you have to wait till the player is off the pitch before restarting the game and also England had a HIA change to be made... poor refereeing

@SkySportsNews @SkySports ****** shit league could have come to spurs

@SkyHelpTeam YOU MADE A FATHER LET DOWN HIS SON AND THEN ******* PROMISE NO RESOLUTION YOU ARE ******* OUT OF ORDER AND I ******* FUIMING

@SKYUK LIEING ***** MY NUMBER 24/7 NO MISSED CALLS EVER Hello Mark, Case ref: 1237849565 Thank you for contacting us about your Sky account. We have tried calling you about your complaint but haven't been able to get a hold of you.

I love how my internet is always patchy, and the fact my WiFi has been down for over 24 hours but @SkyHelpTeam say it's online via the website so I can't get through to speak to an actual human to help. Not like I have deadlines or anything

@imJr19 @SkySportsMNF @SkySports @GNev2 @Carra23 @sky 😂 read my first tweet ... especially the bit that sais I wouldn’t pay for a subscription.. never said anything about following on twitter.. So I don’t think you understand the meaning of hypocrite 👋🏻

@SkySportsPL @SkySports McGoldrick had a terrible view with two defenders between him and the crosser. And the ball was zipped in. Pretty simple explanation when you give it a moments consideration. #twitterblades #sufc