Sky Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Harringay, London, Enfield Town, Stanmore, Luton, Stevenage, Harrow, Edgware, Barnet, Hertford, Wood Green, Hemel Hempstead, Muswell Hill, Watford and Northwood.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Harringay |
Internet | |
| London |
Internet | |
| Enfield Town |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Mark Segal
(@marksegal) reported
from
Hatfield, England
@SkyHelpTeam hi, I keep having issues with one of my sky q mini boxes. Every time I try and watch something it keeps freezing
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Mark “*****” Kilpatrick
(@w177ymark) reported
from
Luton, England
@SkyHelpTeam still having trouble downloading off On demand
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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Paul
(@thejollylifter) reported
from
Tottenham, England
@SkyHelpTeam It has. And we moved house the day the service was disconnected…
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DN11
(@NLDN11) reported
@ParkLaneBlock40 @SkySports Utter ****. 🤮
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Callum🌳
(@callum_ford01) reported
@SkyUK I have an issue with my TV for the premier league game this afternoon.
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G
(@Thetrut54051138) reported
Wtf is Andy walker talking about ffs. @SkySports get that 🤡 off our Tv. Arm away out from his body and if that’s his shoulder then u have no idea what your anatomy looks like. #celtic
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M
(@Official_MLDN) reported
@SkyHelpTeam i am still having broadband connection issues. I need a booster, as i can't get a signal in other part of house. Where do i get a booster from?
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SMC
(@smcinstall) reported
Sorry @SkySportsPL @SkySports had to switch channels as the commentary on the #WHASOU is awful
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Anthony Parry
(@AnthonyParryUK) reported
The customer experience of watching catch-up @SkyUK @SkySportsF1 on Sky Stream is so poor, end of race and half of the live programmes are missing. It's ridiculous how they have the cheek to charge so much for an awful service. Can not recommend.
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DamiaNo1
(@DamiaNo1boss) reported
Why is a skysports pundit complaining about VAR giving the referee and opportunity to see an incident he missed and allow for a correct decision to be made?
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Scott Proctor
(@ScottPr84) reported
@BigMoLoyal1872 @SkySports I don’t even watch it anymore. The coverage is piss poor, Sky Sports News/Soccer Saturday is horrid (it used to be on constantly in my house) and I’ll watch games through the Fred Flintstone TV. I wouldn’t even take Sky it if it was given to me for free.
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Bagster
(@bryangridley) reported
@SkyHelpTeam Hello, I’m a sky mobile customer, I want to change data plan and note you have a 20gb for £10 offer on sim only, if I got this can I change my phone number to the new sim as it’s cheaper than putting more data on my current sim ?
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NG13 RED
(@Braindead969) reported
Not being funny, but can we do something about the **** **** football commentary. It really doesn't work!#skysports #whufc #sfc