Sky Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Amersham, Stevenage, Barnet, Luton, Hemel Hempstead, Stanmore, Beaconsfield, Watford, Northwood, Dunstable, Edgware and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Amersham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyHelpTeam I want to talk to someone but I hold and every time at 18 minutes it cuts me off happened 3 times in a row. How do I cancel online?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyUK wow my bill has gone up again! £115 per month. Only half the football no cricket no champions league yet they think a rise from £80 to £115 is justified. Can’t even answer the phone. Any other suggestions as just going to cancel sky
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Jas
(@JasKR97) reported
@W8_Kayleigh @SkyUK I’m on day 18 and our phone line and broadband still isn’t working! Got elderly living with us over 90+ with no access to a phone line in case they need the emergency services
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richard goode
(@_G00de) reported
**** off @SkySports This Newcastle love in is pathetic. **** off, nobody likes them!
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Stevie Dee
(@RockyKingdom) reported
@SkySportsPL ******* hell I’ve never heard you ******* ask City or Chelski about the money used to recruit their billion pound teams so **** off trying to put us down! #nufc #SkySports
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JillyBeanz 💕
(@beanz2809) reported
@Norman_1704 @SkySports Honestly I’m foaming! This is why I never watch Sky Sports!! X
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Mark Horton
(@mh_aapl) reported
@PaulGrayburn @garyobscured @SkyHelpTeam I have to mute that damn advert.
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Paul Hughes
(@PaulHug51325315) reported
@SkyUK I bet its just for new customer's really thinking about binning sky as been with them 15 years and get no offers
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PCPresenter
(@PcPresenter) reported
See @MrJamieRedknapp talking crap again on #SkySports during the half time of Spurs v Newcastle, claiming Wilson fouled Lloris. Everyone can see it was the keepers mistake. Even Spurs, and Conte, didn't complain. #TOTNEW
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dean vaines
(@fatpickle) reported
@SkyHelpTeam @PaulGrayburn Same here no outside issue skyq 2tb I was not watching live so now missed the 1st 10 minutes now watching on hd
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Dan
(@dandel95) reported
@SkyHelpTeam Hi, sky sports F1 isn’t showing at all in UHD, is this a known issue?