Sky Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Barnet, Pinner, Stanmore, Edgware, Luton, Stevenage, Dunstable, Rickmansworth, Leighton Buzzard, Amersham, Borehamwood, Hemel Hempstead, St Albans and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Basic Tv package £28 Landline & very slow broadband £38 £66 a month I don't even use the landline!! Think its time to think about migrating from @SkyHelpTeam #Overpriced
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
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Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
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BJPF
(@brendan_falvey) reported
from
Stevenage District, England
@SkySports No surprise there as bad a manager as his brother they both need to learn from their sister.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Mabel Bradley
(@MabelBr25051948) reported
from
Ivinghoe, England
***** for stupid questions today come from @BBC @SkyUK @ITV @talkRADIO . Switched off after that. Just cannot be bothered with these stupid questions.
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
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Nicola Roberts
(@nicolajr20) reported
from
St Albans, England
@SkySports @GNev2 Depends who you support. Plenty of media output from @ChelseaFC and @ChelseaFCW 💙
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@SkyHelpTeam your equipment and signal is very much below decent. Every day signal goes. There is no bad weather whatsoever!!
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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M.WILSON666
(@M_Wilson6666) reported
@SkyHelpTeam Yes I have. I googled Yahoo Login & was able to access my mail direct, but the sky access still does not work.
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justin Searle
(@JUST457) reported
@SkyHelpTeam Done all that, works for a short period and then it all starts again, hence the original question. As a customer I am paying for something that I am not receiving in a constant manner.
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David Payn
(@DavidPayn1963) reported
@SkyHelpTeam It 'was' incorrect but unfortunately after a while, errors become so commonplace they become 'not incorrect but less common (I guess you had to check that when I pointed it out) - rather like the mis-spelling 'ukelele' instead of 'ukulele'.
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Carl Bucksey
(@carlbucksey) reported
@AzzurroWolf @SkySports And why wouldn't they?? Never get why fans expect loyalty when we all know they will be calling for him to be sacked when results don't meet expectations!! Just look at Norwich and villa...most managers are less than 10 games away from the sack!
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Amf Armstrong
(@amfony77) reported
@SkyHelpTeam SkyQ it's been fine until yesterday. I was watchable then but today keeps cutting out. No signal.
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Forever Frowning
(@FFrowning) reported
@SkyHelpTeam it’s easier to speak to the man on the moon than an actual human being who works for “Sky Customer Service”. Awful excuse for a so called helpline!!
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...
(@LooperLupin) reported
@Manuellop15 @SkySports Oh shut up you complete idiot.
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Forever Frowning
(@FFrowning) reported
@SkyHelpTeam I can’t type my issue here, and tbh I’d doubt your company would want me to air it in the public domain. I’ve spent over 2 hours trying to speak to somebody and it appears impossible!?
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Bobby McBobby
(@BobbyMcBobby14) reported
@big_buff_ @SkySports How the teams allocate their own tickets is a separate issue. It should be an even split. If Alloa got to the cup final they should have the opportunity to fill half the seats. If they can't sell them, then release the unsold ones a week before the actual day.
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David Mellor
(@davidpaulmellor) reported
@SkySports ******* hell….shot it down our throats