Sky Outage Report in Hemel Hempstead, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stevenage, Barnet, Stanmore, Edgware, Luton, Amersham, Great Missenden, Watford, Dunstable, Bushey, Beaconsfield, St Albans, Hemel Hempstead and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
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Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyHelpTeam I want to talk to someone but I hold and every time at 18 minutes it cuts me off happened 3 times in a row. How do I cancel online?
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyUK wow my bill has gone up again! £115 per month. Only half the football no cricket no champions league yet they think a rise from £80 to £115 is justified. Can’t even answer the phone. Any other suggestions as just going to cancel sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marcella Pinto
(@MarcellaLPinto) reported
@SkyHelpTeam Hi, PS5 logged us out of sky go app and now we can’t get back in with correct user info? It says ‘there was a problem with the TV from sky service.’ Can you help?
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SK
(@shaunkilkenny1) reported
@SkyHelpTeam Hi it’s sky + Can you advise a telephone no someone will answer I understand the current situation but this is poor
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Stuart
(@_stulov) reported
last time buying a ppv on sky sports box office using the web app... It just doesn't work. #JoshuaPulev @EddieHearn @SkyHelpTeam @SkySportsBoxing fix the app, I've no interest in buying sky tv. You need a better ppv app, the last ppv was bad video quality, this one doesn't start.
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Sasha kirk
(@sashaburnham) reported
@SkyHelpTeam Tried another port and it still comes up the same. have to say ever since goi g to sky from virgin it’s been an issue...
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Shaun Powell
(@Powellinho86) reported
@SkyHelpTeam @diggler_steven Amazing how you are saying it’s not your fault yet thousands on here are having the same problem! Disgusting the way people are treated paying this sort of money for the quality you get with a dodgy stream!
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Graham Brennan
(@AvfcBudgie) reported
@virginmedia @skysports Even if you get this signal sorted, I want a full refund you bunch of money grabbing bastards! 🤬🖕🤬 #JoshuaPulev
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Sasha kirk
(@sashaburnham) reported
Have been trying since 4pm to get the TV on... ever since having sky fitted we have had issues turning it on first time. Can anyone offer some help..@SkyHelpTeam especially.
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Summerly
(@Miss_Sidds) reported
Paying £26 for a PPV event that keeps freezing & terrible picture all the way through. When can I expect a refund @virginmedia @SkySports #JoshuaPulev #SortIt
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Matthew
(@bloodredstuff) reported
@SkyHelpTeam If your team can’t be bothered to try and sort it I’ll ask for a refund. Bewildering how you can’t communicate with each other. Normal ambivalent attitude to customers, you’re all as bad as each other. @virginmedia
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Jay
(@JayNorthYT) reported
@SkyHelpTeam Was literally no help at all, had to call and was over an hour on hold, and it’s still not been fixed, very disappointed.