Sky Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Stanmore, Luton, Stevenage, Edgware, Barnet, Amersham, Hemel Hempstead, Beaconsfield, Watford, Northwood and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyUK wow my bill has gone up again! £115 per month. Only half the football no cricket no champions league yet they think a rise from £80 to £115 is justified. Can’t even answer the phone. Any other suggestions as just going to cancel sky
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
@SkyHelpTeam I want to talk to someone but I hold and every time at 18 minutes it cuts me off happened 3 times in a row. How do I cancel online?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Spencer
(@splintzuk) reported
@SkyHelpTeam Our broadband is down AGAIN. Has been for days. It's been patchy for months. Why are there so many problems in Hoxton area, and why can't they be resolved?
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Jesse Custer
(@JesseCuster40) reported
@SkyHelpTeam how can i get on live chat to deal with my account please?? £95 a month now from £77 in march is unacceptable a month regardless of pandemic or fancy sparkly sports coverage,so need to get this cost down or have to leave,please how do i get on the chat,thx
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Craig🥇🏆
(@CraigLUFC77) reported
@SkyHelpTeam hi do you have a number to help me move my services to a new address
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Daniel Spencer
(@splintzuk) reported
@SkyHelpTeam Thanks, but I've already been through many times. It says there's a problem with an exchange in this area, but it's been going on for months! When I phone, the system won't even let me speak to someone! Just says "we know about the problem, goodbye!"
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Hugh O'Sullivan
(@Sullivan2T) reported
@hussain_iby @SkyHelpTeam Did you get an answer to this? Having same problem here
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Iz
(@Iz_Philly) reported
@ARTMANBOXING @MichaelBensonn @SkySports I don’t wanna see Loma Teo again cos Loma will do same **** for 6 rounds again freeze and be scared of the power. Gimme Teo vs Haney or Tank etc
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joanne peace
(@joanne_peace) reported
@SkySports I feel for Pascal as that implies he did it intentionally and/or was dangerous. Anyone with eyes can see it wasnt intentional (and was deemed by all commentators as an excellent challenge) so i fail to see what the FA see!!. #facorrupt
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Shaun Leahy
(@ShaunLeahy) reported
@SkySports Was very unfortunate what happened to Elliott but it was never a red card. It's probably not even a yellow card. It was a freak accident
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Nathan Mccallan
(@NathanMccallan1) reported
@SkySports Absolute crap!
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Keith McMillan
(@keithmcm2) reported
@SkyHelpTeam Well done sky yet an other low customer experience