Sky Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Amersham, Stevenage, Barnet, Luton, Hemel Hempstead, Stanmore, Beaconsfield, Watford, Northwood, Dunstable, Edgware and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
-
ME
(@the_chelski_ger) reported
from
Hemel Hempstead, England
@paulmc02 @SkySports **** knows , yeah hearts 4 points from safety with 24 points to play for so every right to be fuming. Guess no way to please all
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@SkyHelpTeam your equipment and signal is very much below decent. Every day signal goes. There is no bad weather whatsoever!!
-
Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
-
Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
-
Mabel Bradley
(@MabelBr25051948) reported
from
Ivinghoe, England
***** for stupid questions today come from @BBC @SkyUK @ITV @talkRADIO . Switched off after that. Just cannot be bothered with these stupid questions.
-
Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
Basic Tv package £28 Landline & very slow broadband £38 £66 a month I don't even use the landline!! Think its time to think about migrating from @SkyHelpTeam #Overpriced
-
Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
-
Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
-
Paul Clarke
(@Clarko2000) reported
from
Welwyn, England
If we only learn one thing from lockdown it’s how awful the UK broadband network is. Rare to see an interview on TV or do an online meeting without some sort of glitch or hang-up! @bt_uk @TalkTalk @virginmedia @VodafoneUK @SkyUK (top 5 UK providers)
-
𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
-
Paul Cooper
(@paulc_66) reported
from
Hemel Hempstead, England
@premierleague clubs are willing to 'consider' finishing the league if relegation is cancelled. No problem but only give the bottom 3 parachute payments and TV money that they would get in the @efl. This will give everyone something to play for on @skysports.
-
WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
-
Mark Newton
(@aroundthehouses) reported
from
Bricket Wood, England
@SkyHelpTeam Nope didn’t work so maybe an issue with the main hub which I’ll check in a few minutes when my son has stopped watching something.
-
BJPF
(@brendan_falvey) reported
from
Stevenage District, England
@SkySports No surprise there as bad a manager as his brother they both need to learn from their sister.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Fi Monteith-Preston
(@FionaMonteith) reported
@SkyHelpTeam Hi Emma - thanks. I WFH- do you have a ballpark time (couple of hours/today/tomorrow) when service is likely to be restored? I am supposed to be keeping work updated as to when things are back to normal and have no clue what to tell them.
-
marty lawrance
(@marty_lawrance) reported
@SkyHelpTeam Thanks Ellie, not good news, it says there's an outage in my area 😥
-
Fi Monteith-Preston
(@FionaMonteith) reported
@SkyHelpTeam Hi Emma - no thanks-there is no SLA for business broadband for outages, so not necessarily any better in this situation. So many nearby clearly switched to mobile data that my Sky mobile is running much slower than usual (too slow to be useful for work)
-
marty lawrance
(@marty_lawrance) reported
@SkyHelpTeam Is there a problem in NE38 area? my internet went off about 10pm last night. You had posted that there would be planned maintenance in the north east from midnight so I just assumed it had started early, but it is still off?
-
Gill 🐶 #NHSPay15 💙 #FBPE 🐾⚽️
(@gillg29) reported
@Beamishphotos @SkyHelpTeam May well be. We’re Usworth and still have no Sky phone or internet. Been down since about 10 pm yesterday.
-
Liz
(@lilibet1987) reported
@strudledoodle @SkyHelpTeam Although I’ve read other peoples comments about this and they have told them that they won’t compensate for data used because of the outage 😱
-
Williams A.J.
(@synapse63) reported
@SkyHelpTeam It is back on now after almost 1 hour out - Moving to fibre hasn't worked out to well - its alway down when there is poor weather - whom do I contact regarding this please? Its about a much use as t*ts on a frog when trying to work from home
-
Nevaeh Wax Melts
(@NevaehWax) reported
@SkyHelpTeam Still doesn't work?
-
Popcorn
(@overactivespoon) reported
@SkyHelpTeam It says that my broadband looks good but its clearly isn't. Speed tests also say it's OK but it dead slow and stop. All my devices buffer or stop, via WiFi or directly connected to router, please help. Any other suggestions?
-
Carla
(@Carla25621284) reported
@SkyHelpTeam I mean for me having to take a day of work to avoid skys stupid fee for call outs