Sky Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Barnet, London, Stevenage, Luton, Dunstable, Stanmore, Hemel Hempstead, Edgware, Amersham, Great Missenden, Watford, Bushey, Beaconsfield, St Albans and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyUK I am a new customer. Scheduled installation for the day after I move into my new house. Move has now been delayed significantly, possibly a couple of months. Is there a number I can call to discuss options?
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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John M Murphy
(@jm8997) reported
from
Stevenage District, England
@katxmoon will this be picked up and shown on @SkyUK or another U.K. network?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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DAZHATTER
(@DAZHATTER) reported
from
Northchurch, England
@SkySports Are you going to sort out this technical issue with the @WatfordFC V @LutonTown match??? #DAZHATTER 🍺⚽🍺
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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T.A.Wght
(@Leftyladswife65) reported
@SkyHelpTeam I wouldn’t call it inconvenience, it’s complete lack of customer service. I’ll be checking their bill once this issue is finally resolved and looking to transfer them to another provider who I can rely on.
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me
(@notmewhome) reported
how is @SkyHelpTeam @SkyUK so hard to contact online. where is your online chat gone, now you just have the useless bot and messenger where you never respond. utter joke customer service.and so much for vip what a crock of **** that is. no help at all
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Dylan McKay
(@Dylan_Mc_Kay) reported
@SkyHelpTeam Can you guys fix the Internet in my area already
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liam anderson
(@liam_anderson95) reported
@SkyHelpTeam I was told my replacement sky stream puck remote would be delivered today but haven’t received it or received my tracking number and am unable to use the service I’m paying for please help
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Stokie'73 🇺🇦 🔴⚪️🔴⚪️
(@potter2207) reported
@SkySports Point is, we shouldn't have to. Being happy with leaving yourself with something to do in the last game, when you could have avoided that, is just stupid. Southgate is a clown.
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T.A.Wght
(@Leftyladswife65) reported
@SkyHelpTeam The welfare team are now dealing with this, who I must say have shown what customer service should be like. I’ll be dealing with them from now on.
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Patrick Quish 🥊
(@quishey) reported
@spike18_06 @SkyHelpTeam I’ve had the same issue..
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Robbie Gardner
(@spike18_06) reported
Hi @SkyHelpTeam There is an issue with #Classof92 Full Time Series 5 on #SkyQ it won’t download and comes up with a ‘Failed, Technical Fault’ I’ve tried downloading other things and these work just not Series 5 CO92 FT please raise with platform control technical help?
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Dylan McKay
(@Dylan_Mc_Kay) reported
@SkyHelpTeam Looks like this is all over the North. Tyrone, Derry, Fermanagh, Antrim and Down have all been complaining. Could be more areas too. When will this be fixed?
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Xander Wright (Don't need any blue ticks, thanks)
(@XanderWright3) reported
@SkySports He's right though. Everyone making the excuse that USA were good and organised. So what? Can we only beat rubbish and disorganised teams now? They were good but we should have been better. Poor performance and poor selection from the manager.