Sky Outage Report in Hemel Hempstead, Hertfordshire, England
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The latest reports from users having issues in Hemel Hempstead come from postal codes HP3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Luton, Dunstable, Pinner, Stanmore, Rickmansworth, Barnet, Leighton Buzzard, Amersham, Edgware, Borehamwood, Hemel Hempstead, St Albans, Welwyn Garden City and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Wi-fi |
Community Discussion
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Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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John M Murphy
(@jm8997) reported
from
Stevenage District, England
@katxmoon will this be picked up and shown on @SkyUK or another U.K. network?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani
(@azrauk) reported
from
Borehamwood, England
@RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.
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DAZHATTER
(@DAZHATTER) reported
from
Northchurch, England
@SkySports Are you going to sort out this technical issue with the @WatfordFC V @LutonTown match??? #DAZHATTER 🍺⚽🍺
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Abbie F
(@AbsterNash) reported
from
Watford, England
@SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Adam Rabinovitch
(@RabinovitchAdam) reported
from
Watford, England
@SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyUK I am a new customer. Scheduled installation for the day after I move into my new house. Move has now been delayed significantly, possibly a couple of months. Is there a number I can call to discuss options?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Nash
(@LittleKing1966) reported
@sniper19712 @SkySports Funny that no one seems to be bothered About Saudi sports washing in F1 but everyone has issues with them in Golf. Didnt think it had to be spelt out…
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Peter Hill
(@hillpj) reported
@SkyHelpTeam Tested it all last night and it wouldn't let me book an engineer. This needs to be sorted I am paying a lot of money for a **** service. We have had openreach engineers out plus your 2 engineers from your tech team and this keeps on happening.
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Gemma
(@G_E149) reported
@SamsungUK @SkyHelpTeam I've got a Samsung galaxy SM-G9918/DS. Can't open the text messaging app. Please help. It's urgent. It keeps crashing
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clare
(@clarer46) reported
@SkyUK my dad has sky q his tv works downstairs, his extension box doesn’t work upstairs he is paying to use multi room can anyone help!
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Oh no, it's Steve!
(@OhNoItsSteve) reported
Wow. @SkyHelpTeam phone service is ridiculous. Placed an order last week subject to confirmation, someone was supposed to phone me back but didn't - I keep trying to place the order but nobody seems to know what it was, and I'm not going through the whole process from scratch.
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Kat Swanton
(@Kat_Swanton) reported
@SkyHelpTeam hello! The street telegraph pole went on fire 2 weeks ago and we have no Internet or phone line. When calling sky about the issue, can only get through to automated messages. Please help/advise!
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Chris
(@TazZiggy) reported
@SkyHelpTeam the same message on each of those channels. "This channel is currently affected by a problem with your satellite signal" and a blue screen on each. All other Sky and HD channels are fine so I wouldn't think an engineer is required.
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Davie Dryden
(@daviedryden007) reported
@SkyHelpTeam Regarding local news they were waiting on itv to rectify, but now I know it’s there that’s fine, but getting it to stay is the problem now, soon as tv is turned off reverts back to calendar local and itv channel won’t change
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HoylakeJunction.com
(@hoylake) reported
@SkyHelpTeam Hi. Done all that. Openreach have said it’s an issue at local cabinet. I don’t have an estimated fix time - do you?
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Roo
(@RooMirMcGetrick) reported
@SkyHelpTeam Hi. Please can you help? My Sky QBox has developed a fault and has been taken away. The engineer says all my recordings will be lost!! How can I get these back please? Some recordings cannot be obtained again and one is regarding a death. PLEASE HELP.