Sky Outage Report in Hemel Hempstead, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hemel Hempstead, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hemel Hempstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hemel Hempstead, Hertfordshire, England
The most recent Sky outage reports came from the following cities: London, Barnet, Stanmore, Edgware, Luton, Amersham, Great Missenden, Watford, Dunstable, Stevenage, Bushey, Beaconsfield, St Albans, Hemel Hempstead and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Barnet |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hemel Hempstead, England
Latest outage, problems and issue reports in Hemel Hempstead and nearby locations:
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
@inrickmansworth @UKPowerNetworks @OpenreachHelp @Observer_Owl Apparently it’s an Openreach thing. We’ve had intermittent internet for over 2 weeks now. We have phoned or emailed @SkyHelpTeam every day sometimes even 2 or 3 times. Absolutely no help, no follow up. Going to go to Virgin!!!
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Christopher Smart
(@Smartcasual86) reported
from
Welwyn Garden City, England
@btsport tweeted yesterday about pausing my #btsport subscription and have had no response. Please support your customers as @SkySports have done in this difficult time
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Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
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michael devine
(@michaeldevine4) reported
from
Kimpton, England
@SkyHelpTeam @erinchelseytayl Hi I'm having the same problem too.
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mark bryce
(@markbryce2) reported
from
Woolmer Green, England
@SkySports @SkyUK As I’m self employed please can you “pause” my subscription now. Your contact centre/online is not working so take away my pain & just suspended everyone’s now. Simple but I’m not holding my breath. Oh & @prodnose would like his paused too whilst you’re at it.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@Hutch10Chelsea Cancelled @SkySports last week. As a long standing customer I’m sure I was paying over the odds and they will be offering far better deals once sport gets back to normal.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
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Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
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Jonny Downs
(@j0nnyd0wns) reported
from
St Albans, England
@SkyHelpTeam getting severe audio drop in and outs on Disney + app on #skyq, live TV is fine but did drop earlier in the day, Netflix app also suffering but not as bad as Disney+! Tested on all audio settings normal and Dolby and slightly better with normal but still drops
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Kim Ormsby
(@KimOrmsby3) reported
from
Rickmansworth, England
Still no WiFi - 18 days now. Please don’t dm me @SkyHelpTeam as you can’t help
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Stephen Jarrett
(@sjjarrettHR) reported
from
Cholesbury-cum-St. Leonards, England
@SkySports you are still taking money from us for sports channels! Pay this to the football leagues! Then ask all premier league teams to give money to each and every league team below them to help - like 2-3 teams each to help them pay their bills and keep going!
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Mabel Bradley
(@MabelBr25051948) reported
from
Ivinghoe, England
Too true @BBC @SkyUK @ITV @Channel4 @channel5_tv . Nothing but crap. Cooking, flog it, antiques, crap reality shows with brainless celebrity luvvies. Absolutely pathetic.
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Neil Parker
(@parker_64) reported
from
Luton, England
@stivesposh @danielb0y @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports I will be doing that too, I know it’s controversial but I want to support the local football community, despite the Peterborough and Cambridge rivalry. I will get the first round in 🍻.
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Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
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Vik Thapar
(@vikthapar) reported
from
Rickmansworth, England
@SkyUK sent an email over week ago to cancel my sky but no response. Any idea how long do I have to wait and can I cancel my direct debit.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Mcgurran
(@PaulMcgurran1) reported
@BarnabyWalter @SkyHelpTeam The UHD/HDR format was available eventually around 10pm that day. Now this is great and all but I feel the service is very poor and this is what the use as a selling point of SkyQ. I'm now experiencing a bug with YT app shutting down randomly when selecting. SkyQ 2.0 for 2023???
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Shannon ⚓️
(@Queen_Shannon) reported
@SkyHelpTeam We are coming up to day 7 with no broadband, and no contact from sky or open reach as to what is happening. Every day without broadband is another day my husband cannot work. Please help, this is getting very stressful.
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Robbie Grieve
(@RJDGrieve) reported
@SkyHelpTeam The issue is only on live TV
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Paul
(@8gzd8k76nM) reported
@Queen_Shannon @SkyHelpTeam See above message about it being a domestic service
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B.P. Walter
(@BarnabyWalter) reported
@PaulMcgurran1 @SkyHelpTeam Yes, I’ve frequently found things go on there with no HDR and sometimes I event watch the SDR, only for the HDR to sometimes arrive later (even days later), which is frustrating. And for loads of stuff it just never arrives (even though the titles remain in the HDR section).
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Mr Allen
(@Maverick_T2) reported
@SkyHelpTeam All channels are not working. I'm paying for a service thats not working and have been a customer of yours for a number of years. Yet when my bill is due you won't refund me or compensate me for this. How can you help me Chloe? 2/2
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Gary CHanning
(@GaryCHanning) reported
@SkyHelpTeam I live in Margate, my broadband is not working. Is there a problem in the area?
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Steve Anderson Investing not day gambling
(@SHavendoom) reported
@SkyUK Stopped using sky some 9 years ago get all their content and more for less than £15 a month and not trapped in sky glass will never bring me back not a game changer
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Paul
(@8gzd8k76nM) reported
@swearmeister @EggsyGLC @SkyHelpTeam Its a different line as everyone but Virgin use the Openreach network, hence an Openreach line. With it being Christmas new orders are being completed in the new year for most people (dependant on area times may vary). Just a heads up before some poor agent gets shouted at
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Paul Cryath
(@PaulCryath) reported
@SkyHelpTeam your broadband checker is a figment of imagination. Contention issues drop my broadband to 1meg… but your checker thinks it’s 60+ no idea how that figure is achieved??