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Sky Outage Report in Stevenage District, Hertfordshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Stevenage District, England

The most recent Sky outage reports came from the following cities: Luton, Royston, Welwyn Garden City, Hitchin, Stevenage, Hemel Hempstead, Hoddesdon, Henlow, Shefford, Letchworth Garden City, and St Albans.

CityProblem TypeReport Time
Luton Total Blackout 7 hours ago
Luton Internet 3 days ago
Luton Wi-fi 4 days ago
Royston Phone 4 days ago
Luton Wi-fi 10 days ago
Welwyn Garden City Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • jwollington
    Jason Wollington (@jwollington) reported from Hemel Hempstead, England

    Come on @SkyUK - your standards for broadcasting are normally amazing but the #HarryPotterQuiz is simply awful. We have a blank screen as video is unsupported - apologies for using an iPad. Not feeling very #skyvip !

  • muralibala68
    Murali Bala (@muralibala68) reported from Letchworth Garden City, England

    @SkyHelpTeam hi, am a New customer, placed an order for sky tv few days ago. An engineer is supposed to come today to give the new connection. Am waiting... no email or call or text about the time of visit. Called few different numbers but no response 😕

  • ianjk23
    Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    My thoughts are with @SkySports at this difficult time. You need to get some support around carragher, souness, redknapp, Kelly cates tonight. @samaritans

  • originalakie
    Matt Atkinson (@originalakie) reported from St Albans, England

    @SkyHelpTeam hi is there a broadband problem in AL3 area as have no internet?

  • muralibala68
    Murali Bala (@muralibala68) reported from Letchworth Garden City, England

    @SkyUK hi, am a New customer and placed an order for sky tv few days ago. An engineer is supposed to come today to give the new connection. Am waiting... no email or call or text about the engineer visit. Called few different numbers but no response 😕

  • geordiegadgee
    Richard Emes (@geordiegadgee) reported from Standon, England

    @SkyHelpTeam Broadband in SG11 on and off all day. Any problems in this area?

  • letila5
    letizia langiu (@letila5) reported from St Albans, England

    @SkyHelpTeam Hi there, Internet going on and off all day, can’t work like this Any problem in the AL1 area??

  • cache1337
    Chris Ivie (@cache1337) reported from Welwyn, England

    @SkyHelpTeam They were out for broadband not the TV issue. Plus I just delete some recordings, it's not worth losing years of recordings over

  • ianjk23
    Ian Kenealy (@ianjk23) reported from Broxbourne District, England

    Has this @SkySports commentator got money on a DCL brace? He literally screams whenever he gets a half chance. Calm Down mate.

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @coxyITFC @SkyHelpTeam Mines been shocking also so slow it’s unreal!

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyUK shocking un service!!

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyUK crap service thanks for hanging up on me 8 times

  • MissDipika89
    Dipika Gokani (@MissDipika89) reported from Luton, England

    @SkyUK WiFi is terrible. After having a few calls with your team and testing things I’m fed up. It’s affecting my work. Can somebody call me please as I don’t want to have to be in a long queue again.

  • bazcurtis
    Michael Curtis (@bazcurtis) reported from Royston, England

    @SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @SkyHelpTeam @orlaniamhx Mine is painfully slow! Yet again!

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @SkyHelpTeam It says on my package that I have a signal booster! That was years ago and the engineer took it when I got Q installed from memory!

  • 2908aug
    sarah mccaughey (@2908aug) reported from Caddington, England

    @SkyHelpTeam I need to cancel sky

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @SkyHelpTeam @LH1881 Yet again I can’t stream anything as the speed is so slow! Honestly what have you done these last couple of months? As my broadband is so ****

  • Evans1970Mark
    Mark (@Evans1970Mark) reported from Hoddesdon, England

    @SkyHelpTeam I’m a little confused as tomorrow my 82 year old mother is having sky q installed having waiting 2 months for availability. Now received a message saying engineer will do work outside but won’t come in to the home. Can you help or advise?

  • gavin_coop
    ցɑѵíղ 💭 (@gavin_coop) reported from Stevenage District, England

    @SkyHelpTeam Hi dunno if you can help! For the last two or three days my Q box tries to do an update in the early hours but seems to get stuck leaving no option but to unplug! I’ve tried a software update but that didn’t help! Any ideas?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _SuperArio_
    Aran (@_SuperArio_) reported

    @SteveyLou @rainbow_geisha Same problem here @SkyHelpTeam

  • DaleBarrett1888
    Dale B4rr3tt (@DaleBarrett1888) reported

    @rainbow_geisha @SkyHelpTeam Terrible service

  • GerryStanding
    Gerard Wheatley (@GerryStanding) reported

    @Irish_Lad94 @SoccerAM @SkySports Time wasting is a yellow card, unsporting play is another yellow card how many more does it need in one incident for Red think your having one 🫣

  • Smamfa75
    Sam (@Smamfa75) reported

    @SkyHelpTeam my mum is not happy with your service. In November, she asked if someone could go and fix her old Sky box. She was told that the old boxes couldn't be fixed, and she would have to upgrade to a Sky Q box. When the engineer arrived, he also had a mini box,

  • OnTheFenceDev
    On The Fence Dev 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@OnTheFenceDev) reported

    So, I cancelled my @SkyUK subscription in December and somehow had £14.50 owing on my account. So, two months later did they contact me using the email address or phone number they have for me? No, they passed the 'debt' onto a collection agent instead. **** You Sky!

  • jonnieivandoyle
    jonnie doyle (@jonnieivandoyle) reported

    @SkyUK Sort your mobile phone issue out first been without 2 mobiles for over a week ( no network). A very unsatisfied SKY customer

  • Moley1985
    Christopher John (@Moley1985) reported

    @SkyHelpTeam @iammark40 Does that mean at 9 on the dot or at some point between 9 and 1030? It's pretty poor service tbh. Just upload it now?

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @_SuperArio_ @SkyHelpTeam It's ridiculous how poor the upload speed must be from Sky's offices.

  • f1cowboyman
    Mr F1Cowboyman (@f1cowboyman) reported

    @SkyHelpTeam @BigJohnnyArcher fairly poor service at Sky today.

  • peachesndcream_
    Lauren Hunter (@peachesndcream_) reported

    @SkyHelpTeam How can I do that when the sim isn’t activated so I have no signal to call them?