Sky Outage Report in Stevenage District, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Hitchin, Hertford, Shefford, St Albans and Letchworth Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Luton |
Internet | |
| Hemel Hempstead |
Internet | |
| Luton |
TV | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Karen
(@KarenChrisFM) reported
from
Broxbourne District, England
@SkyHelpTeam can you tell me where my 3 new phones are?? Was supposed to be delivered on Friday, not great customer service considering I’m changing over to sky mobile... May stay with EE if you don’t get your finger out!!
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Dipika Gokani
(@MissDipika89) reported
from
Luton, England
@SkyHelpTeam @SkyUK I have been waiting for a Sky engineer from 8am to 5pm, and nobody has shown up. Spoken to customer services and they have said won’t be able to install until the new year. I’m a new sky customer, what an appalling service. How will this be sorted?
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Paul Newton
(@pauldgnewton) reported
from
Harpenden, England
@SkySports Absolutely rubbish decision. How do we improve the poor standard of refereeing in PL?
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Gareth Sutton
(@teamleader83) reported
from
Hertfordshire, England
@SkyHelpTeam are there any issues with broadband in Hertford area? Dodgy connection for last couple of hours, but no issue with router etc.
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@EmpireFF @SkyHelpTeam Same problem for me!
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Amar Agarwal
(@amarkagarwal) reported
from
Hemel Hempstead, England
@SkyUK your home move service sucks!!!!! @ofcom
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Alex Fortune 🇬🇧🏴🏴🇪🇺
(@XandF) reported
from
Hitchin, England
Is all ok? @SkyHelpTeam my box shut down about 9ish and no signs of life despite twice turning off at wall?
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam morning, broadband issues in EN11, intermittent, 2 mins working, 2 mins off, etc. Obviously all troubleshooting/diagnostics are useless as it’s sometimes working. Been the case for at least 24 hours, & getting worse (ie, outages more regular). Issues you’re aware of?
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James Taylor
(@Jimtails83) reported
from
Stevenage District, England
The new @SkySports App is awful! @LiamLedge lol
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david marney
(@shaydavefall) reported
from
Caddington, England
@SkyHelpTeam I wanted to send you a message but couldn’t find an email address. I recently called your helpline as my sky minibox wasn’t working. The member of your team resolved my issue with great professionalism and patience. He was a credit to your company #CustomerService
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam any problems with broadband in the Hoddesdon area? On MySky app I can’t run a broadband test as it shows page not found.
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Stephen O'Sullivan
(@StephenOSulliv4) reported
from
Hemel Hempstead, England
@SkyHelpTeam my Internet is not working. Is there an issue at your end ?
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@SkyHelpTeam no wifi, having to use mobile data, can’t use any apps via the box, what is going on, we more than enough money for this service. In fact most of my plans have expired, may have to look at competitors
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
Brand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@TheMrJourneyer @Baina_YT @MattyWTF1 Streaming on BT is insanely good, skysports is insanely bad, seriously it's decent
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@CaptainJTav2 @EmpireFF @SkyHelpTeam I’m not having trouble with mine just everything else
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Mark Graham
(@MarkGra11601194) reported
from
Hertfordshire, England
@SkyHelpTeam #skybroadband is there an issue as cannot get on the net in Hertfordshire #skybroadbanddown
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@HRLambert @SkyUK It didn’t sound optional having the new one (guarantee, technical support being valid, etc)
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benji
(@ben_terrett) reported
from
Stevenage District, England
The new @SkySports app for the football is ****. Pass it on
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui Scanlan MUA
(@Jax_Scanlan_mua) reported
@SkyHelpTeam Done all this for weeks.Many people who I know are experiencing the exact same issues.Please make your broadband team aware of this as you'll soon be losing a lot of customers!its incredibly poor especially when we're all having to work from home and paying £70+ for broadband/tv
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Marc Gridley 🔰
(@PlanetGridders) reported
@SkyHelpTeam the mini box disconnections, pixelated pictures, sound drop outs, snail speed fibre broadband are worse than ever now with this new unfit for purpose HDR v3 box. I was even advised to terminate my @bt_uk BB contract by Sky for this awful service. HELP @BBCWatchdog
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Orion74
(@Orion7414) reported
@SkyUK your Sky Q menu is awful compared to the old one. Instead of making it easier it's less user friendly. Great job. Not.
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Ley Got Brexit
(@LLabrexit) reported
@CoachRuudy @SkySports I’m extremely angry at Sky. Terrible Company. No offence to the player, but there are larger news stories more news worthy. Yet sky purposely chose to ignore some real news stories and replace them with ones that contain ethnic minorities. For ideology and quota purposes. Sad !
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Victoria Norton
(@VictoriaKNorton) reported
@SkyHelpTeam I’ve done all that and it told me to call but there was a 20min + wait due to “technical issues”. Not good enough when the children need to be online as do I for work.
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Alex Gemmell
(@eckgemmell) reported
@SkySports What a total *****-up. It was always a terrible idea to go ahead with it even if this hadn't happened, but there was always this risk.
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Aren
(@akeshishi123) reported
@SkyHelpTeam Thank you. I have already raised a complaint during my phone call with Sky this morning. However the problem is that we are still without internet for 4 days with people working from home etc. I don't get how this is acceptable. You caused the problem so you should correct it.
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Lee Whitmore
(@leejwhitmore) reported
@SkyUK Why is it so difficult to speak to somebody when I need to discuss the possible cancelation of a service you provide. I get that you are prioritizing customers but surely there should be a facility for a call back?
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Kathryn Roscoe
(@Kat8401) reported
@SkyHelpTeam Recently restarted a new contract with you and was told I'd be sent packaging and label to send old router back, which hasn't been received. Have since received a text advising we'll be charged if this doesn't get returned. Customer support were no help! Pls advise.
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.
(@oiooihggg) reported
They should suspend or cancel all football untill this passes I can't see how they think there exempt to many footballers *************** and breaking rules but nothing done to them again money talks from @SkySports and @btsport It's moraly wrong atm