Sky Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Luton, Hemel Hempstead, Hoddesdon, Stevenage, Hitchin, Ware, Greenfield, Shefford, St Albans, Welwyn Garden City, Letchworth Garden City, Hertford and Royston.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Wolfie
(@wk1703) reported
from
Luton, England
@PeripateNic @SkyHelpTeam Nope, don't click on it or send info, check your bank statement, if there was an issue with your payment they would phone or write to you, usaully they would write.
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Window Cleaning Service
(@WindowClean84) reported
from
Luton, England
@SkySportsBoxing @SkySports 🏴 Jack Catterall is the real undisputed light welterweight world champion we all see it happen before our very eyes I've never seen such a one-sided fight in my entire life. Then he got robbed!!! 🫣
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John M Murphy
(@jm8997) reported
from
Stevenage District, England
@katxmoon will this be picked up and shown on @SkyUK or another U.K. network?
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Simon
(@SimonPrindy) reported
from
Hemel Hempstead, England
@SkyUK what has happened to your customer service, absolutely dreadful. Is your new business strategy to get customers to leave you?
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Sherwin Pezeshkpour
(@Sherwinpez) reported
from
Stevenage District, England
@SkyHelpTeam hi team, I had a load of issues over a year ago with latest sky q boxes and Bt Wi-Fi mesh discs - boxes kept freezing and getting overly warm. I had to cancel membership. Has this issue been resolved yet?
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyHelpTeam had a problem with my order. Spoke to someone yesterday. Cancelled old order and created a new one. My sky app is still showing old account number and I can't change this. When will systems update?
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Martin Watson
(@killawat) reported
from
Luton, England
Hi @SkyHelpTeam I ordered a new remote control after ours broke last week. Spoke to someone on Sunday who said it was ordered for next day delivery. It's now Thursday and it's still not been delivered. Can you help?
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Rob Robertson
(@buster_bv) reported
from
Stevenage District, England
@Magpie24_7 I'm more astounded by "I've never even heard of Botman" WTF are @SkySports paying this clown for?
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@TomboBrewster @SkyUK It’s a troll, not a bot (I think) As for the HD part, it’s bonkers isn’t it. Although I only care about the total, they make the bills utterly baffling when they are broken down.
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Mark “*****” Kilpatrick
(@w177ymark) reported
from
Luton, England
@SkyHelpTeam still having trouble downloading off On demand
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Mark Segal
(@marksegal) reported
from
Hatfield, England
@SkyHelpTeam hi, I keep having issues with one of my sky q mini boxes. Every time I try and watch something it keeps freezing
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Mark Segal
(@marksegal) reported
from
Hatfield, England
@SkyHelpTeam hi, I seem to be having an issue with one of my say q mini boxes. It keeps freezing when trying to watch and reboot doesn’t seem to clear issue
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Cdograyan
(@CeyhunDograyan) reported
from
Royston, England
@Jezzy1973 @SkyHelpTeam Having the same issue, no internet access for more than 2 hours.
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HJB
(@harryblumenau) reported
from
Ashwell, England
@SkyHelpTeam … I’ve been told my delivery is expected “tomorrow” for the past 4 days…each time they say there is communication issues…could someone just send the delivery?! I’ll give you the stamp?
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Mark
(@moffmark) reported
from
Hertfordshire, England
@virginmedia So VM, I’ve been ‘talking’ to Andi BOT for the past 90 minutes and it says wait times are over 15mins but ‘it’ has been saying this for over an hour!! There’s only so many times I can reset the damn router to try and improve wifi! Really regretting leaving @SkyUK atm
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Wyldeman
(@wyldeman_MUFC) reported
from
Hemel Hempstead, England
@Eanr @SkySports Nah - Horner went mentally weeks ago. Moaning about everything which doesn’t help his driver. Compare him to Toto, who has so much more class and composure about him. If he was more assured and composed under the pressure, I think Max would already be World Champion.
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad
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ROB
(@97_BOSS_97) reported
from
Buntingford, England
@LFCphoto @GNev2 Tyler & Neville should be removed there hatred towards LFC is so clear to see been like it for years @SkyUK sack them there commentary is awful
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Wyldeman
(@wyldeman_MUFC) reported
from
Hemel Hempstead, England
@Eanr @SkySports I couldn’t give a toss who wins. Just noting that Redbull are rattled and not coping with the strain. Max is all over the place in his driving. His penalties aren’t to do with bias. That’s just pathetic and desperate really. He is erratic and needs Horners help and some calm.
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Martin Watson
(@killawat) reported
from
Luton, England
@SkyUK I am a new customer. Scheduled installation for the day after I move into my new house. Move has now been delayed significantly, possibly a couple of months. Is there a number I can call to discuss options?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Benny Lemon
(@Benny_Lemon) reported
@SkyHelpTeam I just want to talk to someone. I've been in my new home for about 12 weeks. I know it's a mesh network issue and requires an engineer to come out and sort. This is what the chap said when he installed the B/B and Sky Q mini boxes. Fed UP with waiting on hold with no result.
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Benny Lemon
(@Benny_Lemon) reported
@SkyHelpTeam And this is the kind of asinine response I anticipated. I have completed all the checks advised on the help pages. It is nigh impossible to actually talk to someone so did all this first. I called as a last and only option, fully anticipating a poor outcome. 1 1/2 hours....
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SCG CFC
(@scgchelsea) reported
@SkySports I love how some Chelsea fans invented there to be a “project” with Lampard. There was no project, ever. It was an emotional appointment post Sarri and cos of transfer ban. I support Roman and Chelsea as a club through and through 💙
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pa pendy
(@papendymailcom1) reported
@SkySports He should just **** off the tv
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Alan Hayden
(@Alan_K_Hayden) reported
@SkyHelpTeam Our Broadband service is down and I am unable to contact support over the phone. I have used the online connection test but as its telling me everything is okay (even though I've unplugged the router).. How do I get support??
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Nick Burnard
(@NBurnard) reported
@SkyHelpTeam Tried all of that over he past few weeks, spent 1hr a night holding on and still no resolution, any other idea’s? it’s quite evident that customer services staff are trained not to let u through to anyone above or have the authority to resolve issues like I am having.
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Nick Burnard
(@NBurnard) reported
@SkyHelpTeam I get that they are busy, however I spoke to someone tonight again, unable to help, can’t give me timescales or where my case is at! Any suggestions of how after over one month without broadband, moved 2 streets away, I can get this resolved?
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clare cribbs
(@clarecribbs) reported
@SkyHelpTeam my internet is down! Test says it's fine Anything going on? Desperately need it for work
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H Welsh
(@Hoohaa17) reported
@SkyUK I want a refund. My sky cuts out almost every day now. Terrible service. Sort it out and give me a refund.
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ian spooner
(@ianspooner1) reported
@SkySports That hairstyles terrible