Sky Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Shefford, Henlow, Stevenage, Letchworth Garden City, Luton, St Albans, Hitchin, Hemel Hempstead, Hoddesdon, Ware, Greenfield, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Shefford |
Wi-fi | |
| Henlow |
Wi-fi | |
| Stevenage |
Phone | |
| Henlow |
Internet | |
| Letchworth Garden City |
Phone | |
| Stevenage |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam any problems with broadband in Hoddesdon, Hertfordshire area? Keeps dropping out and have reset twice today already.
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Jay
(@jaythesailor) reported
from
Shefford, England
******* the @SkySports commentary team sound gutted that we scored
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Tim Bonnett
(@timbo_drm) reported
from
Hitchin, England
Amazing - @btsportrugby costing more direct than via @SkySports so call to cancel and THEN they offer me a loyalty deal saving £11 a month - poor service to a loyal customer
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@SkySports & @btsport at every available opportunity spread fear for those clubs who might miss out in CL, and how without it best players leave & the clubs is in financial trouble, now they are kicking off because clubs want to avoid the very thing they perpetuate
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Tsunguy
(@Teesungi) reported
from
Hemel Hempstead, England
@SkyHelpTeam Outage in HP1 area. any idea how long till it’s fixed; I have uni work to do and my mum is struggling to work from home.?
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ltfc1885
(@quille_patrick) reported
from
Luton, England
Absolutely astonishing that @Skyuk have a documentary on ex UK citizens who have joined isis trying to rebuild there lives FFS if I could cancel my contract and walk away I would
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Grant Osborn
(@Gosbo68) reported
from
Broxbourne District, England
God’s worst trick on humanity? The combination of @SkyUK Q boxes with BT internet. Ffs.
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AnneHitch
(@AnneHitchman) reported
from
Buntingford, England
@SteveDay17 @SkySports @sky are awful
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Fiona White
(@MutleyDale) reported
from
Broxbourne District, England
@SkyHelpTeam broadband went down for 2 hours this morning , came back on, went back down at 14.00 and has been off for 3 hours. EN10. What’s the latest on this? #skybroadbanddown
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Dipika Gokani
(@MissDipika89) reported
from
Luton, England
@SkyUK we have been a customer of yours for 5 months, upgraded our internet with you, got a mesh system, yet we still have WiFi issues. We have spent an hour a week (20+ hours) with your Customer Service team doing resets. I need WiFi for work! What can you do as this can’t go on
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Craig Hinchliffe
(@ZeHinch) reported
from
Stondon, England
Why is it that to upgrade stuff on @SkyUK its easy, to cancel is an utter ball ache
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Richard Walker
(@richard_082) reported
from
Broxbourne District, England
@SkyHelpTeam my broadband keeps dropping off. I have just done a couple of speed checks and the mbps keep fluctuating anywhere between 27.5-48mbps, this is under your guaranteed speed of 50mbps. Was never an issue until a few weeks ago - please help.
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James Barnes🎗
(@Barnesy_1985) reported
from
Hertfordshire, England
@SkySports really have done some awful recruitment for their new pundits… Michael Dawson proving he is as two bob a pundit as he was player. Pathetic, biased Sp*rs prat! Alongside Tim Sherwood… at least they’re consistent!
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Peter Smits
(@PeterWSmits) reported
from
Broxbourne District, England
PS. Don’t even get me started on @SkySports & @talkSPORT media, poor, poor journalism some would say embarrassing!
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
@Dan_KP Fans haven’t won anything other than empowering @premierleague @SkySports to keep shafting them because they think we want football as it is today. Listen to what John Barnes said this morning. Higher ticket prices and **** kick off times will continue unabated.
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James Jarvis
(@JamesSJarvis) reported
from
Buntingford, England
@SkyHelpTeam is there a problem with broadband in SG9? Connection keeps coming and going, run tests and it says there’s no problem. Keeps happening, getting to the point where we’re thinking of changing ISP
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam hi, broadband down in EN11, diagnostics says that there’s a “known issue” Is there a timescale on fixing it please?
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James Jarvis
(@JamesSJarvis) reported
from
Buntingford, England
@SkyHelpTeam my broadband keeps losing connection. I follow all the procedures; I’ve reset my hub, taken out cables & reinserted them, turned hub off and on again. Follow steps for broadband tests/MySky, all useless. No issues in my local area according to my Sky 😡 Please help!
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Robin Gadsby
(@robingadsby) reported
from
Royston, England
Sky broadband = terrible sick of this had to post @SkyUK
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Carl Arrowsmith
(@Carlos_1982) reported
from
Langford, England
@SkySports This is so bad from Pirelli
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam It's sorted seems it was canceled but your system didn't cancel it
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Ruther
(@Ruther2) reported
Customer hell experience of being on interminable hold to @SkyUK *slightly* ameliorated by them playing the Sherlock theme at me …
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Emma Burke
(@bigbadmutha74) reported
@SkyHelpTeam got new mobile today. Unable to activate sim or link sky ID. Called to request help and was told as ordered online it had created a new account. Been told unable to link to my existing sky ID and only solution was to send phone back and reorder over phone!! Really??
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Matthew Lippe
(@MattLippe75) reported
@SkyUK I believe there are teething problems with Sky Glass & was advised to wait a few years before considering it. The problem with an Internet only connection is it leaves you vulnerable to receiving nothing if something catastrophic happens to the already crammed fibre technology.
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Steve Jones
(@ste1jones) reported
@SK21878 @jessfearnehough @SkyUK Our virgin package went up to £140 a month, took me ages but got it down to £69 with faster bb speed, 2 boxes, full uhd and Netflix included - this includes a mobile SIM card worth £25 a month I don’t even use, still in the envelope in the drawer! Ask for that
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Steve Mason
(@stevemeantime) reported
@SkyHelpTeam Hi - no outage (the tick goes green) however it says that it cannot find my hub. I then go through the power off/on process and get back to 2 green lights, nothing lit for internet.
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coll
(@leecoll15) reported
@SkyHelpTeam It’s so frustrating not being able to contact anyone ! Why do you have a telephone number and then say we can’t help you with this problem at the minute ?
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samantha
(@flyinbogwhoppit) reported
@SkyHelpTeam Found it but got at least a 45 min wait watchdog ofcom and the papers are going to find out about this u fone to cancel then that should be it but not with sky it seems hate to think how many people this happens to thank god I'm with gigclear now
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lisa mooney
(@lisamoon85) reported
@SkyUK hi, could anyone inform me why I pay £170 a month but can’t get through to a person when I need help as a customer? Maybe invest in more telephone staff as I’m sure your profits allow that?
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coll
(@leecoll15) reported
from
Hemel Hempstead, England
@SkyUK why is it so hard to contact your customer service team? You have been taking money for sky glass since Feb and I don’t have it !!! #CustomerService #customersupport #bad