Sky Outage Report in Stevenage District, Hertfordshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Luton, Welwyn Garden City, Hitchin, Stevenage, Hemel Hempstead, Hoddesdon, Henlow, Shefford, Letchworth Garden City and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| TV | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
Has this @SkySports commentator got money on a DCL brace? He literally screams whenever he gets a half chance. Calm Down mate.
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Michael Curtis
(@bazcurtis) reported
from
Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@SkyHelpTeam Hi dunno if you can help! For the last two or three days my Q box tries to do an update in the early hours but seems to get stuck leaving no option but to unplug! I’ve tried a software update but that didn’t help! Any ideas?
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@SkyHelpTeam @LH1881 Yet again I can’t stream anything as the speed is so slow! Honestly what have you done these last couple of months? As my broadband is so ****
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@SkyHelpTeam It says on my package that I have a signal booster! That was years ago and the engineer took it when I got Q installed from memory!
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@SkyHelpTeam @orlaniamhx Mine is painfully slow! Yet again!
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letizia langiu
(@letila5) reported
from
St Albans, England
@SkyHelpTeam Hi there, Internet going on and off all day, can’t work like this Any problem in the AL1 area??
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Jason Wollington
(@jwollington) reported
from
Hemel Hempstead, England
Come on @SkyUK - your standards for broadcasting are normally amazing but the #HarryPotterQuiz is simply awful. We have a blank screen as video is unsupported - apologies for using an iPad. Not feeling very #skyvip !
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ցɑѵíղ 💭
(@gavin_coop) reported
from
Stevenage District, England
@coxyITFC @SkyHelpTeam Mines been shocking also so slow it’s unreal!
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Dipika Gokani
(@MissDipika89) reported
from
Luton, England
@SkyUK WiFi is terrible. After having a few calls with your team and testing things I’m fed up. It’s affecting my work. Can somebody call me please as I don’t want to have to be in a long queue again.
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Murali Bala
(@muralibala68) reported
from
Letchworth Garden City, England
@SkyHelpTeam hi, am a New customer, placed an order for sky tv few days ago. An engineer is supposed to come today to give the new connection. Am waiting... no email or call or text about the time of visit. Called few different numbers but no response 😕
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Matt Atkinson
(@originalakie) reported
from
St Albans, England
@SkyHelpTeam hi is there a broadband problem in AL3 area as have no internet?
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Richard Emes
(@geordiegadgee) reported
from
Standon, England
@SkyHelpTeam Broadband in SG11 on and off all day. Any problems in this area?
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Ian Kenealy
(@ianjk23) reported
from
Broxbourne District, England
My thoughts are with @SkySports at this difficult time. You need to get some support around carragher, souness, redknapp, Kelly cates tonight. @samaritans
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam I’m a little confused as tomorrow my 82 year old mother is having sky q installed having waiting 2 months for availability. Now received a message saying engineer will do work outside but won’t come in to the home. Can you help or advise?
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Murali Bala
(@muralibala68) reported
from
Letchworth Garden City, England
@SkyUK hi, am a New customer and placed an order for sky tv few days ago. An engineer is supposed to come today to give the new connection. Am waiting... no email or call or text about the engineer visit. Called few different numbers but no response 😕
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sarah mccaughey
(@2908aug) reported
from
Caddington, England
@SkyUK crap service thanks for hanging up on me 8 times
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Char🐆
(@CharKearney) reported
from
Stevenage District, England
@SkyHelpTeam recently changed sky broadband does not want to ever work with my work VPN. causing me lots of stress and online help isn’t working.. any ideas
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sarah mccaughey
(@2908aug) reported
from
Caddington, England
@SkyUK shocking un service!!
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sarah mccaughey
(@2908aug) reported
from
Caddington, England
@SkyHelpTeam I need to cancel sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Zahra
(@zahrachohan) reported
@SkyHelpTeam We’ve have had no internet in Lincoln - LN6 since 4am this morning. After running the checks online, it can’t make its mind up if there is an outage or if our broadband is ‘up and running’ but our hub says otherwise. Is there any update on when this will be fixed?
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Graham
(@grazzah) reported
from
Bathford, England
@SkyHelpTeam Hi, Sky Broadband has been down all day in Bath area Any idea when this might be resolved? Thanks
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Indie Chana
(@Indie_Chana) reported
@SkyHelpTeam I dont need to do tests online! The internet is not working! I will send you my address privately and you send an engineer round! No one answering phones at customer services. Disgusting service! Look at your competition @virginmedia
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Mark Boxall
(@mboxster) reported
@SkyHelpTeam You haven’t relied to my question though - is it really too much trouble to communicate what the actual problem is and when it will be resolved? These vague ‘we are aware of the problem’ is infuriating as it doesn’t say when you expect it to be fixed?
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Mark Boxall
(@mboxster) reported
@SkyHelpTeam Why are you so passive - my point is you have the tools available to you to find the information??? What purpose do you serve if it is not trying to provide help and support to your customers - you are literally saying ‘there is nothing I can do for you / computer says no’.
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Fiery Archer 🏳️🌈 🌸
(@Fiery_Archer) reported
@SkyHelpTeam @mboxster Give us all some information. It's minimal customer service. We know it's out. What's the problem, exactly?
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Jessica Barrett
(@jess_barrett) reported
@SkyHelpTeam we’ve had no Wi-Fi all day and just a recorded message on customer service line. Any update? My husband couldn’t work from home today
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Lou Hillen
(@Louhillen) reported
@SkyHelpTeam It said it couldn't connect to the router. It seems alot of people locally had problems with phone lines. As it affected our landline (no dialingtone) I didn't book an engineer as the diagnostic told me to. I left it till this morning and all was good again.
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Fiery Archer 🏳️🌈 🌸
(@Fiery_Archer) reported
@SkyHelpTeam @shaunthorpe333 Clearly, people are not being satisfied by this response and you're just making more work for yourselves by trying to maintain it. Get someone to find out what the actual issue is and tell us. It's making people more annoyed by being fobbed off with this "holding pattern" reply.
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Emma-Marie ✍🏼
(@emmamariewriter) reported
@SkyHelpTeam @TheWilkMaid If you’re aware of the outage, why is there no communication on your social media or through your website?! Why isn’t it on the services page? Terrible customer service 😡 😡