Sky Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Luton, Welwyn Garden City, Hitchin, St Albans, Stevenage, Letchworth Garden City, Hertford, Clifton and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Internet | |
| Welwyn Garden City |
Wi-fi | |
| Hitchin |
Internet | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Mark
(@Evans1970Mark) reported
from
Hoddesdon, England
@SkyHelpTeam any problems with broadband in the Hoddesdon area? On MySky app I can’t run a broadband test as it shows page not found.
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@HRLambert @SkyUK It didn’t sound optional having the new one (guarantee, technical support being valid, etc)
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Scott Pearce
(@scottpearce) reported
from
Broxbourne District, England
@Seacon75 @ManUtd @SkySports It’s all about how bad Man Utd are... poor old Spurs don’t get a mention... Man Utd TV as usual
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david marney
(@shaydavefall) reported
from
Caddington, England
@SkyHelpTeam I wanted to send you a message but couldn’t find an email address. I recently called your helpline as my sky minibox wasn’t working. The member of your team resolved my issue with great professionalism and patience. He was a credit to your company #CustomerService
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Alex Fortune 🇬🇧🏴🏴🇪🇺
(@XandF) reported
from
Hitchin, England
Is all ok? @SkyHelpTeam my box shut down about 9ish and no signs of life despite twice turning off at wall?
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Dipika Gokani
(@MissDipika89) reported
from
Luton, England
@SkyHelpTeam @SkyUK I have been waiting for a Sky engineer from 8am to 5pm, and nobody has shown up. Spoken to customer services and they have said won’t be able to install until the new year. I’m a new sky customer, what an appalling service. How will this be sorted?
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing their customers for our footy fix
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Thomas Smith
(@HertsTom73) reported
from
Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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Karen
(@KarenChrisFM) reported
from
Broxbourne District, England
@SkyHelpTeam can you tell me where my 3 new phones are?? Was supposed to be delivered on Friday, not great customer service considering I’m changing over to sky mobile... May stay with EE if you don’t get your finger out!!
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stevie hind
(@steviehind) reported
from
Stevenage District, England
You’re seriously delusional if you think I’m gonna pay another £15 when @SkySports & @virginmedia are already fleecing me for my footy fix
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Craig 'YID' Perkins
(@scraggs1983) reported
from
Henlow, England
Bad day at the office for all you big ego’d morons at @SkySports. All you’ve spoke about is how poor United were, souness doing his best to comment on Latin football. Pathetic. And these are the plebs you kept on...Professionals pppppffffttt🖕🏻
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benji
(@ben_terrett) reported
from
Stevenage District, England
The new @SkySports app for the football is ****. Pass it on
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
Brand new router from @SkyUK which I didn’t need or ask for (signed new contract). But it has a “wifi guarantee in every room” Internet speed a fifth of what it was and devices over 6 feet away have too weak a signal to even connect to the router.
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James Taylor
(@Jimtails83) reported
from
Stevenage District, England
The new @SkySports App is awful! @LiamLedge lol
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@SkyHelpTeam morning, broadband issues in EN11, intermittent, 2 mins working, 2 mins off, etc. Obviously all troubleshooting/diagnostics are useless as it’s sometimes working. Been the case for at least 24 hours, & getting worse (ie, outages more regular). Issues you’re aware of?
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Paul Newton
(@pauldgnewton) reported
from
Harpenden, England
@SkySports Absolutely rubbish decision. How do we improve the poor standard of refereeing in PL?
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Chris Ivie
(@cache1337) reported
from
Welwyn, England
@TheMrJourneyer @Baina_YT @MattyWTF1 Streaming on BT is insanely good, skysports is insanely bad, seriously it's decent
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@SkySports can you stop interrupting the #NBAFinals with your poor analysis. Leave it for @SHAQ pleaseeeeeeee #LakeShow
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Broxbourne District, England
@AndyTHFC14 @SkyUK @SkyHelpTeam Honestly wouldn’t surprise me mate, probably gonna look at my options as we are paying far too much for the Phone, Broadband and TV service we are receiving
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Amar Agarwal
(@amarkagarwal) reported
from
Hemel Hempstead, England
@SkyUK your home move service sucks!!!!! @ofcom
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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paul stephens
(@paulste70849339) reported
@nukke741 @SkyHelpTeam During the last 'update' our neighbour had a medical emergency, we were unable to dial 999 using our home phone and I had to drive 15 mins to get a phone signal in order to get help. Someone IS GOING TO DIE because of these downtimes. Lucky a Defib was closer than a phone signal
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Phil Davis
(@CKablooie) reported
@SkyHelpTeam My Sky broadband no longer gives a signal in my bathroom. It did when I had multiroom and a minibox, which I no longer have. I've been told I need a booster. How do I get one ?
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Ads
(@adams_gg_bets2) reported
@MichaelBensonn @SkySports It’s boring this he was never retired and is starting to become a wally
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Mark Tranter
(@mothbola) reported
@SkyHelpTeam - Outage problem in Haywards Heath area? Receiving intermittent ”problems with your satellite signal” This time its been down for the last 4 hours!
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sharky
(@sharkipants) reported
@SkyHelpTeam your site says I’m getting 79mb per sec download speeds, every other site I test on tell me I’m getting a max of 7mb per sec. Who’s is my broadband so slow?
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The Big Diva (was Dosser)
(@Stephen99189526) reported
@IFLTV @SkySports Was never in doubt
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Alastair McKinley
(@dsl4life) reported
@SkyHelpTeam My issue is apparently now with the order recovery team, who promised me a call on Thursday. I have still not been contacted. I have had a to call customer service several to ask for an update. At least three callbacks promised have not materialised.
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LISA EACHUS
(@SqueakyLeekus) reported
@daddygooner83 @SkyUK Yes I’m serious I don’t have movies just sky Q HD basic with sports and internet that’s it I’ve tried to get it down but nope £132!
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Neil's Golf & Stuff
(@NeilBeckwith6) reported
@SkyHelpTeam @SkyUK Yet again for another day our internet has gone down, this time for 4.5 hours this evening and counting. Absolutely appalling.
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S T E - M C G R E A L
(@SteMcgreal) reported
@AnfieldWatch Keeping Paul Merson on SkySports was the worst business in the world. It was a terrible decision.