Sky Outage Report in Royston, Hertfordshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Royston, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Royston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Royston, Hertfordshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Buntingford, Whaddon, Saffron Walden, Hitchin and Stevenage.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Wi-fi | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Royston, England
Latest outage, problems and issue reports in Royston and nearby locations:
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ruth dean RN (@greeneyes_uk) reported from Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Amiy Varol (@AmiyVarol) reported from Stevenage District, England
Why is it so hard to find the customer service number for @SkyUK
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
Anyone wanting @sky don't bother @SkyHelpTeam not only a crap service but they lie through their teeth
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Craig Mcvey (@craigeybhoy) reported from Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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Mike Godfrey (@uncletatty) reported from Biggleswade, England
Have to say I'm very impressed with @SkyUK. Got a message this morning telling me my new hub was dispatched this morning and delivered yesterday! Er, hang on a minute......
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jason lawrence (@jasonlawrence69) reported from Stevenage District, England
@CNK82 @RickSpur @THFCsince76 @SkySports Agree.. very poor of late.. we've seen the best of him.. now time to sell.
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Dan James (@87djames) reported from Letchworth Garden City, England
Actually shocked at how bad @SkyUK customer service is 🤯😤 and all I’m trying todo is join
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Lee McCarthy (@MccarthyThe) reported from Stevenage District, England
@SkyHelpTeam why are you ignoring my messages now, poor customer service!
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Thy God (@Thy_God7) reported from Stotfold, England
@SkyHelpTeam why do I lag so much and everything becomes slow with your internet. I just want a reason behind why it’s so slow
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Bee Harford (@BrionyHarford) reported from Stansted Mountfitchet, England
Now saying no satellite signal at all. @SkyUK #sky #skyhd help 😭
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Marcus Nicholls (@yiddo43) reported from Sandy, England
@SkyHelpTeam spent 30 minutes on hold to try to get sky vip on my sky app with no joy. Please help me
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smudge74 (@stu111177) reported from Elsenham, England
@ITVBoxOffice bought tonight’s fight on several occasions, looks like only 1 payment taken but no boxing still.... wasting my Saturday night on hold to you for 40 mins so far. I give up and will never use again. Stick with #SkySports just refund me pls
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
@SkyUK really are incompetent. And dont get me started on @OpenreachHelp who have failed to turn up to fix my broadband and phone after 10 days!!
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Mr Boing (@RChurms) reported from Eaton Socon, England
@SkyUK customer service is quite impressively bad. Engineer doesn't turn up and then get dumped from one call queue to another. 90 minutes in and no further forward.
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gary speary (@GarySpeary) reported from Stevenage District, England
What ******** has happened to @SkySports I'm paying my money to watch some spotty little **** play FIFA you are having a ******* laugh what's happened to all the football from Europe this is a joke and you wonder why people stream football you muggy *****
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Chris Bushby (@ChrisBushby1) reported from Saint Neots, England
@SkyNews @SkySports And here lays the biggest problem. They absolutely must be banned for this and next tournament but we know that won’t happen as UEFA have no guts
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Tom Arkle (@ArkleTom) reported from Arlesey, England
@SkyUK I have spent more than 1& 1/2 hours on the phone try to resolve a problem that was created by Sky. I am still hanging on 😡😡😡😡😡😡
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Gordon Tant Photo (@125f8) reported from Biggleswade, England
@SkyHelpTeam Phone and chat service sucks. Want to cancel while still in cooking off period but you drag it out so much. #fail
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Andrew Maynard (@Andrewocd) reported from Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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Lee McCarthy (@MccarthyThe) reported from Stevenage District, England
@SkyHelpTeam Paying for Sky Cinema, on demand movies not working, was told to turn my box off and on and now being ignored! Unbelievable, pathetic customer service!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Palmer (@SteveP292) reported
@SkyHelpTeam That’s the issue. I can’t . The customer service number is sending me round in circles &I can’t get to speak to anyone, and when I do they’re saying there is no fault present as it’s reset. It’s like Groundhog Day
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John (@4it) reported
@SkyHelpTeam cancel a direct debit and within 24 hours I have 2 emails and a text message about it, which includes “Please note that if you no longer wish to be a Sky customer, you will need to contact us to complete the cancellation process and avoid additional charges” .. wow
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Laura cox (@Lauraco26301003) reported
@SkyHelpTeam trying to add formula 1 and it says it's £15 but once I add it it's charging me £21 saying sky cinema discount? Please help
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Jam #StandWithUkraine🇺🇦 (@jameslumley1997) reported
@SkyHelpTeam So it got repaired and back up and running for about 3 hours and now it is down again? Like seriously????
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ThomasK💙 (@ThomasKirk93) reported
@SkyUK 32 from April, Absoloute scam company been a sky customer for years as soon as my contracts are up I'm out
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Natalie Ryan (@NatalieJane191) reported
@SkyHelpTeam Trying desperately to speak to an actual human being regarding my current contract but your not-so-helpful robot keeps hanging up on me. Any ideas where I can get the help I need via phone please?
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inglish design (@inglishdesign) reported
@SkyHelpTeam Yes we have tried this, and my husbands just had a message to say there is a problem in the area and it will take 2 days to fix. :(
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Soph v34.4 (@sophb66) reported
@SkyHelpTeam Do we get a discount off our service for taking part??
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Matt Horton (@MattHortonRadio) reported
@SkyHelpTeam An issue with a mobile order.
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Heal (@HealSlave) reported
@hgr99x @SkyHelpTeam This sounds awful. Sounds like you want to ask @BBCNews to look at this. I would ask for a copy of the call recording so if you do need to take it further then you have a copy of this. Shame on you sky!