Sky Outage in Cambridge, England

@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.

@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...

@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more

@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.

Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning

@SkyUK We told them our property address, they took a look and said they couldn't provide a decent quality of service to the house for broadband and so we couldn't transfer our service.

@SkySports will the commentators on wba v derby stop the bias towards the baggies !!! They are 4-0 down !

@SkyHelpTeam are there issues surrounding sky q and WiFi drop outs if so what is the way to resolve other than going elsewhere

If you can’t fix it today how do I cancel my contract and get compensation for lost business? Plus a refund on my contract @Virgin_Victoria @richardbranson @bt_uk @SkyUK

@SkyHelpTeam having constant issues with broadband/WiFi since sky q installed, followed all the help screens, changed to every channe, major issues tonight cannot connect at all, only have sky q, PS4 and iPhone using. Used to be perfect

interesting thing I didn’t know. daughter at home today when Rob the virgin engineer quietly put a ‘I need access to your house’ to fix the internet card in the letter box and ran off before my daughter could catch him. @richardbranson @SkyUK @bt_uk @Virgin_Victoria @virginmedia

The card put through my door says an engineer needs access to my property to fix the problem. Not sure what help a web chat I can’t access would be!! @richardbranson @SkyUK

I have just wasted an hour on this and I still have work I need the broadband for that I’m supposed to do today. How will a webchat I can’t access help me tomorrow? @SkyUK @richardbranson

Not much help with the work I have to get done tonight. Plus no heating, cats can’t get in and out of the house, no tv due to be recorded can be recorded. How do I do a web chat if broadband isn’t working @SkyUK @richardbranson how do I work tomorrow?

@SkySportsNews My god. Why don’t @SkySports concentrate on winning some of their football contracts back rather than this shite. Awful

@SkyHelpTeam Hey guys, felt I should let you know that when you start watching a YouTube video on the Sky Q box, launched from your iPhone, it often cuts off some of the video and doesn’t fit properly. It’s just the Sky Q issue as when I load the video through my phone but on

@SkyUK if you give me a "Sept 11" start date for my internet after delaying the startup for 2+ weeks for no reason (my mom works on telecomms, I know how this works), and you literally take til midnight to start my service, we're going to drop you asap.

@OpenreachHelp Your providers @SkyUK and @bt_uk both openly tell me how little information Openreach share with them. Neither have any idea why our internet keeps cutting out. You’re a bad example of a rotten monopoly that has no incentive to help its customers.

@KevSportsLaw @SkySports Agreed ...should never be allowed back...@SkySportsPL has zero integrity or moral compass

@SkyUK is the sky broadband down in Cambridge or just my connection?

@SkyHelpTeam hi. Came home to an orange smiley light on our Sky Hub. Have reset it twice and no luck. Any help?

@Canaryjam @SkyHelpTeam @SkyUK Oh Jeff I remember we had the same issue but with BT. Fingers crossed sorted soon.

@sliceofrice @SkyHelpTeam I've tried the text service, been waiting half an hour with nothing happening 😡

@struthseeker72 @SkySportsPL @SkySports Def pen. This is where VAR falls down.

@johndcuthbert @SkyHelpTeam Problem is they said that they send everything confirming it by email and have cooling off period so technically even if didnt explain on phone they have me hostage! 🙈 Last time I make any changes! 18 months and whole thing getting cancelled.

@GhanaMancity @SundaySupp @SkySports @neilashton_ @johncrossmirror @SamWallaceTel @Ian_Ladyman_DM Goal was correctly ruled out coz of the change in law about handball. VAR is only checking "clear and obvious errors" and "serious missed incidents" not every challenge

@SkyHelpTeam Forget it. I'm just going to phone up and cancel, this is beyond a joke now.

@hollycammidge @SkyHelpTeam If they didn’t explain it on the phone they have to cancel it as you did not agree to the 18 month contract. I had the same issue.

horrible ***** *****!! 🤬 bet nothing gets done about it either as Liverpool seem to shit out golden nuggets lately 🙄😡!! #scum #LiverpoolFC #Southampton #SkySports

@SkyHelpTeam Sky box replaced 2 weeks ago due to fault, already broken, can't send engineer for over a week, or send replacement box. Imagine if Netflix was down for a week, and Sky is double the price. Very poor.

@MHforMen @SkySportsPL @SkySports But he did see it, he was looking straight at the incident and didn’t give it, therefore it was a clear and obvious error and should have been overturn

@SkyUK your installation guy arrived Thursday. Said he couldn't install TV and would be sending "Swat team" over the same day or by latest Friday. Today is Sunday and radio silence. Can you make sure were not paying for this + fix asap