Sky Outage Report in Cambridge, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Cambridge come from postal codes CB2 and CB1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Cambridge, England
The most recent Sky outage reports came from the following cities: Cambridge and Whaddon.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
TV | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Tanya Mcdonald (@tanyamc) reported from Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
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darren lucas (@bigdazzer) reported from Steeple Morden, England
I cannot pause my sports package ! Been trying for two days. And my bill date is typically today, please help #SkySports #sky #skytv
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S.... (@warriordotcom) reported from Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Michael Curtis (@bazcurtis) reported from Royston, England
@SkyHelpTeam our broadband has gone down twice in the last two hours. Do you have issues in Buntingford?
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Andrew Maynard (@Andrewocd) reported from Eltisley, England
@JustisMatt @virginmedia @SkyUK You can get out easily. They haven’t performed their side of the contract so they have broken it .
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ruth dean RN (@greeneyes_uk) reported from Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Victoria Greenhill (@vgreenhill) reported from Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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David Burchell (@DavidB2791) reported from Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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*Steve Jeffs (@Stevejeffs21) reported from Houghton, England
@GSarRoar @SkySportsPL @SkySports Now now, jealousy will get you nowhere mate. Agree about Tyler though, terrible commentator, need to bin him off now #champions 🔴🔴🔴🔴🔴
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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geocaching.uk (@UKGeocacher) reported from Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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threestain (@threestain) reported from Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Ian Brown (@ianbrown1970) reported from Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Tim Andrews (@TimtheRed54) reported from Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Parama Chaudhury (@ParamaChaudhury) reported from Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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Thomas Smith (@HertsTom73) reported from Royston, England
@SkyHelpTeam I’ve made 7 phone calls over the last week and finally ‘Francis’ has made sense of a bad situation ... I’m not overly confident and, as a loyal customer, hugely disappointed... if there’s anyway of tracing ‘Scottish Francis’ - the guy deserves a gold star or donut 🍩
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S.... (@warriordotcom) reported from Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑 (@kingseany94) reported
So what compensation am I getting for your outage @SkyHelpTeam
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Aanchal Women's Aid (@aanchal_uk) reported
@SkyHelpTeam When will the problem be solved?
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Pipparooni (@pipparooni) reported
@SkyHelpTeam out of courtesy you should be bothering to update your customers with some idea of what the issue is, you must know by now and how long this will take to be resolved, ignoring everyone is shocking customer ‘service’
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Geoff Tweedle (@adamtweedle) reported
Anyone else punt the Jamie vardy 1 shot on target super enhanced to even money with sky bet? Never started, came on after 65 mins needless to say no shot on target, asked for refund told no as took part in match, false advertising at it's best, happy xmas @SkySports @SkyBet
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Tahir Özkan FdSc. BSc.(Hons). MSc. (@tahirtheram86) reported
@SkySports Never forget, QUARTER OF A BILLION POUNDS SPENT IN A SINGLE TRANSFER WINDOW.
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Undreia Capewell (@UndreiaC) reported
@SkyHelpTeam I am still having problems with my broadband. Is there any news?
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Giani 🔴⚪ (@Giani_afc) reported
@SkyHelpTeam Have you fixed the Internet issues and reimbursed me for the 3 days you were telling me it was a problem with my wiring? That would help me relax on this...err...TUESDAY morning
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Tash Chittenden (@Tcogs07) reported
@SkyHelpTeam our sky q box won't connect to our router for the Internet since the outage last night
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PAUL SELL (@PAULSEL67251141) reported
@SkyUK broadband still not working, green lights and signal looks ok but it doesn’t work at all- please help!
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Simone Spencer-Ahmed (@SSpencerAhmed) reported
@SkyHelpTeam Yes I’m aware of this - as per my original tweet, I’ve made countless phone calls already. End result: still no phone, still no swap packaging, still waiting for promised phone call back from someone to deal with my complaint!