Sky Outage in Waterbeach, Cambridgeshire, England

@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.

@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...

@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more

@SkyFootball @SkySports Shit ref though...let Barca get away with a lot

@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.

Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning

@SkyUK We told them our property address, they took a look and said they couldn't provide a decent quality of service to the house for broadband and so we couldn't transfer our service.

@SkySports will the commentators on wba v derby stop the bias towards the baggies !!! They are 4-0 down !

@SkyHelpTeam are there issues surrounding sky q and WiFi drop outs if so what is the way to resolve other than going elsewhere

If you can’t fix it today how do I cancel my contract and get compensation for lost business? Plus a refund on my contract @Virgin_Victoria @richardbranson @bt_uk @SkyUK

@SkyHelpTeam having constant issues with broadband/WiFi since sky q installed, followed all the help screens, changed to every channe, major issues tonight cannot connect at all, only have sky q, PS4 and iPhone using. Used to be perfect

interesting thing I didn’t know. daughter at home today when Rob the virgin engineer quietly put a ‘I need access to your house’ to fix the internet card in the letter box and ran off before my daughter could catch him. @richardbranson @SkyUK @bt_uk @Virgin_Victoria @virginmedia

The card put through my door says an engineer needs access to my property to fix the problem. Not sure what help a web chat I can’t access would be!! @richardbranson @SkyUK

I have just wasted an hour on this and I still have work I need the broadband for that I’m supposed to do today. How will a webchat I can’t access help me tomorrow? @SkyUK @richardbranson

Not much help with the work I have to get done tonight. Plus no heating, cats can’t get in and out of the house, no tv due to be recorded can be recorded. How do I do a web chat if broadband isn’t working @SkyUK @richardbranson how do I work tomorrow?

@SkySportsNews My god. Why don’t @SkySports concentrate on winning some of their football contracts back rather than this shite. Awful

@SkyHelpTeam Hey guys, felt I should let you know that when you start watching a YouTube video on the Sky Q box, launched from your iPhone, it often cuts off some of the video and doesn’t fit properly. It’s just the Sky Q issue as when I load the video through my phone but on

@SkyUK if you give me a "Sept 11" start date for my internet after delaying the startup for 2+ weeks for no reason (my mom works on telecomms, I know how this works), and you literally take til midnight to start my service, we're going to drop you asap.

@OpenreachHelp Your providers @SkyUK and @bt_uk both openly tell me how little information Openreach share with them. Neither have any idea why our internet keeps cutting out. You’re a bad example of a rotten monopoly that has no incentive to help its customers.

@KevSportsLaw @SkySports Agreed ...should never be allowed back...@SkySportsPL has zero integrity or moral compass

@SkyUK is the sky broadband down in Cambridge or just my connection?

@SkyHelpTeam hi. Came home to an orange smiley light on our Sky Hub. Have reset it twice and no luck. Any help?

@Canaryjam @SkyHelpTeam @SkyUK Oh Jeff I remember we had the same issue but with BT. Fingers crossed sorted soon.

@SkyUK just came back to sky got Sky Q, but I'm getting a flickering screen ever few minutes it's driving me mad, I've spoken with a member of the yesterday but no fix!!!!! Now I can't even talk to you today 20 minutes waiting YOUR HAVING A LAUGH !! #SkyQ #BlackScreenFlicker

@SkyHelpTeam No signal for 2 days , plz help .

@SkyHelpTeam Sorry not at home at the moment but I tried all this yesterday and anything I tried to record via the app (just via phone signal) didn’t appear in the scheduled recordings list.

@SkyHelpTeam all of our HD channels have no sound, even when recorded. No sound on HD on Netflix through the Q box either....help!!

@SkyHelpTeam had sky q installed yesterday along with broadband, had problems with broadband this morning had to phone, then sky q box stopped working, customer service are a joke, now sitting with no tv, not even installed 24hours

@SkyHelpTeam No I've had to book an engineer to come out 23rd. Open reach was messing round with next door yesterday now mine has gone off. I AM TELLING YOU NOW. I AM NOT PAYING FOR A SERVICE I AM NOT RECEIVING.

@Rangers_co_uk @CelticFC @NBFootball @Dafabet @MagnersUK @EdenMill @vpzuk @IntelligentCL @Ladbrokes @SkySports @btsport @officialpes @Pol_Roger @ClydeSSB @Nirvana_Europe @SimpleDigi @GTOmegaRacing @HollicomPR how much more bad news can these sponsors take, from here on in it is only going to get worse, victims in court all their sordid history will be laid bare for all to see @UEFAcom @newbalance @Dafabet @MagnersCiderNI @ScottishFA @spfl

@SkyHelpTeam Hi there, I'm having serious issues with my email. Was told I needed to reset my password, but the link doesn't work and its now saying that it doesn't recognise either my username or password.

@bricktoppi @SkySportsNews @SkySports @DillianWhyte @BronzeBomber @Tyson_Fury @EddieHearn @SkySportsBoxing not worth even 10p!! this @DillianWhyte idiot mocking @Tyson_Fury PPV last fight...he'll be lucky to get 500 idiots paying @SkySportsNews @SkySports @SkySportsBoxing saturday

@SkyHelpTeam Tried it all. Your customer care told me basically tough. If i dont turn stuff off i got to suffer. Really poor service.