Sky Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Waterbeach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 11:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Ely and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
-
S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
-
geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
-
triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
-
Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
-
Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
-
James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
-
David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
-
Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
-
threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
-
Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
-
Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
-
Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
-
S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
-
Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
-
Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
-
Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
-
James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
-
Tanya Mcdonald
(@tanyamc) reported
from
Fenstanton, England
@SkyHelpTeam is there a problem with your website ? I’ve logged in account can’t see my mobiles or piggy bank on there. I need to roll data to my son
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan🏁🇧🇷
(@joelixton) reported
@SkyHelpTeam Fix your WiFi
-
SkinsElliottLive
(@SkinsELive) reported
So my net is down again... that’s 3 times in 2 days @SkyUK - like what the hell?
-
indycelt
(@indycelt1) reported
@GaelicRoadSign @SkySports Bizarre and derisory insult from @SkySports. And apparently the England game was on STV! WTF is going on here?
-
Jordan Jones
(@JJ92649574) reported
@Patryk03234484 @SkySports Did you have to be a prick and say you don't know who he is ? Couldn't you just say you feel bad for him ?
-
Hannibal
(@05HannibalWall) reported
@Al_Goonie @Bidboy21 @SkySports You’re the one with the problem mate.
-
Neil Hough💙
(@Citysupport02) reported
@SkyHelpTeam you're refusing to take my complaint so I want ombudsman's phone number
-
Rachel Reilly
(@RachelReilly91) reported
@SkyHelpTeam hello, I emailed a complaint over a month ago and have heard nothing! Is there a number to call? Thank you
-
Marcus Mills
(@millsmarcus) reported
@SkyHelpTeam Broadbandconnectivity is really bad - even worse than normal 24 "down" messages in log in last 14 hours. Help me Sky I work from home! #truro #Connectivity #down
-
Kate Fenton
(@katefenton) reported
@SkyHelpTeam so someone at @SkyUK persuades my very elderly parents (in their 90s) they need their Sky TV boxes upgraded. They install them and leave my parents confused, unable to use the service and now isolated from all the stuff they love to watch. Shame on you. Please help.
-
Craig King
(@CraigKi71119663) reported
@SkyHelpTeam is there an issue in the #Dartford area today? I have no satellite signal but my boxes are all connected and recordings etc are all available. Thanks