Sky Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 15: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Newmarket, Cambridge, Ely and Whaddon.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Stratoman
(@stratoman2020) reported
from
Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Craig Mcvey
(@craigeybhoy) reported
from
Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Welham
(@davewelham) reported
@SkyHelpTeam what’s the phone number to contact you please, I’ve tried your website, chat bot not working, I need to talk to a human.
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Stacey 💙
(@stace209) reported
from
Corby, England
@SkyHelpTeam hi I’m struggling to find a number to call on to cancel my subscription, can you help please?
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Jono Peet
(@peetytweets) reported
@SkyHelpTeam this is where the problem lies someone came to dig up the drive said he needed a different tool and the team would be out to me they never came so somewhere someone has told lies because if the drive didn’t have concrete under the paving the work would have been done
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Lee
(@ncfclee) reported
@GlobalYawning @SkySports Or it'll just annoy the insecure, women-fearing blokey blokes. Which is no bad thing.
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Michael Harrington
(@MHarrington2001) reported
@SkyHelpTeam my internet and my home phone have been down 2 days now,They say on the website when I test my connection that it’s an outage in the area and should be sorted in a couple of hours but when I ring up the people on the phone don’t seem to know what day it is.
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\O/ \O/ \O/
(@chrisb_o) reported
@SkyHelpTeam Hey Sky. I can't seem to download new Brassic season in UHD? Is there a issue with that?
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Jono Peet
(@peetytweets) reported
@SkyHelpTeam I would also like to point out I’m not looking for compo or anything like that you don’t need to tiptoe around the issue I just need it fixing and someone to let me know what’s going on as I have been given conflicting info
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Liam Edmondson
(@Liam_Edmondson) reported
@SkyHelpTeam One of three things: either they tell me they'll get someone to call me back which never happens, they send me another returns box with royal mail prepaid stickers, or they send me a link that lets me print off a royal mail returns label
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Rob Bird
(@chirpy73) reported
@SkyHelpTeam Hi, after tweeting, I uninstalled and reinstalled the app and it fixed the problem...thank you, Rob
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Chris Plimley
(@PlimleyChris) reported
@SkyHelpTeam Yes. The problem is quite clear, the hub is power cycling. Its one for 10 secs then off again back to red light. Then sequence starts again.