Sky Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet | |
| Newmarket |
Internet | |
| Ely |
Internet | |
| Ely |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matteus
(@redmanmatty1976) reported
@SkyHelpTeam Told 72 hours delay in booking an eng because IT faulty, unable to man book because she has no means of contacting back office. Cust serv rep unable to call back in 72 hrs as not working, unable to pass to another team member because they also won’t be working. 0/10
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PH165B
(@PH165B) reported
@SkyUK I called to see what was available for exisiring customer and got a £20 per month saving….but then a one off £20 payment on the first bill for admin charges. What admin is £20.
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STG
(@EP1C40707889) reported
@SkyHelpTeam Absolute joke. I moved from TalkTalk to Sky broadband this year and whereas I never had internet issues before this is the second time within a few months for major issues with Sky - 2 people working from home.
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Shell
(@autumnshellc) reported
@SkyHelpTeam need to call themselves no help team. Signed up £50 a month and have paid nothing less than £80 since!!! Making bills up as they see fit. Stay away from sky broadband or TV!!!
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simon howkins
(@gravy6) reported
@SkyHelpTeam One of my remotes has broken for my sky q box, how do l get another one please?
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ᴍʀ. ɢ
(@mrgrumpyslade) reported
Seriously @SkyHelpTeam Sky Glass going off every 5 minutes. Last night ITV, tonight BBC. Internet is fine. Absolute shambles. What’s the fix??!!?
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Keithyboy
(@Keithyboy8) reported
@SkyHelpTeam New customer approximately 7 weeks. Broadband down and informed that it will be 4 days before anyone can fix the issue. Was a Virgin Media customer for years with no issues. Poor show Sky so we have no phone line or WiFi for 4 days or more.
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Mark Collins
(@mark71collins) reported
What the hell is going on with my Internet connection .@SkyUK, it’s been dreadful for getting on for 36 hours yet your service status page shows all is normal?
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Michael p
(@Michael57515221) reported
@Leetomlin10 @SkyFootball Absolutely spot on, all these ******* weasels looking for easy money when they can’t even kick a ball let alone talk tactics. @SkySports is gone to the dogs. Find it amazing the amount of **** given to the opinion of a former pro football about his own game..The game has gone.
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ross ginns
(@RossGinns) reported
@SkyHelpTeam That was not discussed as it appears the issue lies with the connection box for the area. I was told to check for cancellations and to rebook earlier with the app if possibly. When I do it asks me to call up.