Sky Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Ely |
Internet | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Craig Mcvey
(@craigeybhoy) reported
from
Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Rhodes
(@Trev112) reported
Another £2 added to the bill for Sky Sports (along with the £3.50 being added to the quite frankly, awfully unreliable broadband). This is becoming such poor value no wonder people get on the illegal streams. #SkySports @skytv
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Jo Nops
(@JIronopolis) reported
@SkyUK Your service is poor and internet strength varies between weak as p1ss to 'no internet'. Switched to BT and improvements were significant. The Sky routers are cheap and shabby, and low tech. Customer service is a joke.
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PP17
(@lankeyP11) reported
@SkyHelpTeam It represents a 20% increase in my bill, I suggest you find a way to justify it if you want custom to stay, inflation is 10% I see pure greed and profiteering not a required rise to maintain a service.
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joanne phelps
(@jop295) reported
@SkyUK Trying to get hold of you to cancel my sky!!! You’re a piggin nightmare!!!! Haven’t got all day to hang on a phone!!!
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Deborah Howard
(@WeebleHow) reported
@SkyHelpTeam is sky able to provide tech that works. Joined sky in November, end of jan remote stops. Received third remote one from the same bad batch still doesn’t work and still no TV #skyuseless #skywhatamipayingfor
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Tasha alfonso
(@tasha267) reported
@SkyHelpTeam @renbud99 Mine is the same - it won’t let me login & keeps saying invalid postcode
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Wendy Robson
(@WendyRo27198269) reported
@SkyHelpTeam Done the test it says it’s good. Reset box twice can’t get through to your team and PO4 outage constantly
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Stuart Clough
(@stuclough85) reported
@SkyHelpTeam Hi, I want to confirm that my broadband will cease on the 28th as per my contract. I have provided the requested 31 days notice but haven’t received confirmation. My future bills just show an increase. Can you help please?
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Julio Afonso 🇲🇿 🇵🇹 🇪🇺🇨🇭🇬🇧
(@Julio_Afonso522) reported
@SkyUK @SkyHelpTeam Please confirm if there are any issues with your exchange serving Manchester area. Normally have broadband speed of 14mbps, today is showing 4.30mbps
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Sammy Bentley ✶
(@SAMMMYx) reported
@SkyHelpTeam That an engineer would be sent yesterday between 8-1 to the portal hub (box at the end of the road) to fix the known fault