Sky Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Ely |
Internet | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Cambridge |
TV | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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ruth dean RN
(@greeneyes_uk) reported
from
Cambourne, England
@SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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triggzey
(@triggzey) reported
from
Warboys, England
@SkySports you are a bunch of con artists. There is now a pattern forming, so as soon as you reach your direct debt date guess what the technical problems all of a sudden disappears because they have another months money I will be leaving sky completely as soon as I can *****
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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threestain
(@threestain) reported
from
Great Shelford, England
@SkyUK why doesn’t #skyq allow @primevideouk app? Surely an awful oversight, or just a deal with @NetflixUK ?
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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Stratoman
(@stratoman2020) reported
from
Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Victoria Greenhill
(@vgreenhill) reported
from
Cambourne, England
@VodafoneUK you might need to work on your new customer experience 3 days, 10 calls, 24 hours since a manager took it on and still waiting for his follow up call to resolve the issues . . I’m not even a customer yet! @SkyUK I might not leave you after all. .
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Craig Mcvey
(@craigeybhoy) reported
from
Cambourne, England
@SkyUK @SkyHelpTeam can’t get any help on the phone. My bill has tripled and I can’t talk to anyone until I pay £180, my bill is usually £33. This isn’t on at all, I can see why people are using IPTV more and more
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Willoughby
(@little_eppers) reported
@SkyHelpTeam trying to sort out my broadband being down and not getting anywhere! Help!!!!!
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smiler
(@smilerrita) reported
@SkyHelpTeam @jonasf1989 Nope only being read out notes from openreach that waiting to fix it .. but no Answer when and no one will escalate it higher .. been told we have to sit back and wait for openreach
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Sasha Louise 💗
(@louise_sasha20) reported
Is sky wifi down? #skywifi #sky @SkyHelpTeam
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Terry Murray
(@Terrykoptel) reported
@SkySports please,please sky, The info above the yellow strap moves too fast and disappears before I have read it. It's so frustrating that I turn off. Does anyone else have this problem ?
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Duncan Disorderly
(@Epicgrumpyfucka) reported
@WyattDu69157112 @ami_dda @SkyUK Maybe worth looking into? that's what happend to me despite not being able to use either still billed me, I wasn’t to pleased I felt sorry for the agent I spoke too regards this but made my point and bills reimbursed and within a few days of the call issue was sorted. Good luck
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Kirwanator
(@iekirwan) reported
@SkyHelpTeam Hi I am getting my sky glass remote replaced as it has broken and I have yet to receive any message to say that it is on the way, is there any way of chasing this up as we are unable to watch TV until it gets here, thank you
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Price Of Football
(@KieranMaguire) reported
@andystock22 @POF_POD @SkyUK It’s potentially an issue for subscribers. Also impacts clubs, undersoil heating for a southern club I spoke to has gone from £20k to £50k…and it doesn’t use it very often due to recent mild weather but a cold winter would add to the cost
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Duncan Disorderly
(@Epicgrumpyfucka) reported
@Jade_Oxlade_ @SkyUK Ok I see so maybe, they need to check the WiFi bandwidth in area if issues arise, or upgrade the WiFi package?
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Nicole W
(@Nicolew1709) reported
@SkyHelpTeam please can you let me know how to stop receiving promotional post from sky addressed to ‘the homeowner’ it’s a waste of paper and I’ve never subscribed to this.
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Sandeep Cheema
(@Sandeepkc18) reported
@SkyHelpTeam 'To enjoy this service please upgrade' is the message I get. But when my brother logs in on his android phone he doesn't get the same message, he xan watch live TV