Sky Outage Report in Downham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Downham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Downham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Downham, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: March and Ely.
City | Problem Type | Report Time |
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TV | ||
Phone | ||
Phone | ||
Internet | ||
TV | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Downham, England
Latest outage, problems and issue reports in Downham and nearby locations:
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England
@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed
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James Wright (@jameswright2004) reported from Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
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Ian Tyers (@ianptyers) reported from March, England
@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊
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Samuel Carvalho (@SamCarvalho) reported from Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
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Ian Brown (@ianbrown1970) reported from Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England
@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Steve Collins (@Briareos35) reported from Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
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Ian Tyers (@ianptyers) reported from March, England
@ms_manutd @SkyUK Thanks. I've had Sky for 15+ years and BT Sport since they got the CL. I've rarely had any problems with either, but Virgin was going to save me money. I'd really prefer to stay with Sky especially now they can provide BT Sport. You may have just swung it 👍😊
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Kerry Cook (@KerryMarieCook) reported from Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
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Nick Edgley (@DonEdgley) reported from Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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S.... (@warriordotcom) reported from Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Chris Beaumont (@chrisbeaumontuk) reported from Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Claire Hunt (@cla1r3_b3ar) reported from Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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S.... (@warriordotcom) reported from Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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James Wright (@jameswright2004) reported from Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phil B (@philbaggers) reported
@SkyHelpTeam Waiting 2 hours for a human confirmation on chat - please can you help?
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Beth ~ (@bethancelia) reported
@SkyHelpTeam so the message service refreshed and asked me for all my information again bcs I looked away for 10 minutes. After it said waiting times for an assistant is 15 minutes but kept me waiting for an hour? Might just cancel instead of booking a move.
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Jason (@jsavageMFC) reported
@SkyHelpTeam hi, can anyone tell me if my broadband service is definitely going to be up and running today??
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Anya Alvarez 🏌🏾♀️ (@anya__alvarez) reported
@tballgame09 I was watching on peacock - I don’t have Golf Channel, so could only watch on there Peacock was terrible. The consensus was that coverage on SkySports was legit
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Ryan (@uptheportiow) reported
@SkyHelpTeam Yes but would be nice to know what the problem is! and why it hasn’t been fixed in 24h
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Lew (@Lew_afc) reported
@pritchett_nick @SkySports Then why did you mention the fact that I support arsenal?
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⚒ BazzaWHU ⚒ (@BazWorgzWHU) reported
I swear if @SkySports spend the hour build up to the only game on tonight, talking about anyone other than @WestHam or @LCFC I will cancel my sky . It’s already pissing me off 2 hours before it starts
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n a t a l i e (@eclipse_heart_x) reported
@SkyHelpTeam I had a phone call today from someone purporting to be from Sky. Is this a number you use? Google didn’t help. 0800 098 7843?
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nick fossitt (@FNickfo) reported
@SkySports When will this **** end it doesn’t do anybody any favours
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CareFreeSince83 (@pritchett_nick) reported
@Lew_afc @SkySports Because you questioned which decisions. And since you don’t support either of those teams then we all know the next contentious decision was sakas dive