Sky outages and service status in Ely, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 11, 1:27 PM GMT+1.
- Internet (40%)
- TV (40%)
- Total Blackout (20%)
The latest reports from users having issues in Ely come from postal codes CB7 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Ely, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ely, England
The most recent Sky outage reports came from the following cities: Ely, Chatteris, March, and Mildenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Ely
|
Total Blackout | 3 days ago |
|
Chatteris
|
Internet | 7 days ago |
|
Chatteris
|
TV | 8 days ago |
Community Discussion
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Sky Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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S.... (@warriordotcom) reported from Cambridgeshire, England@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
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Samuel Douglas (@sldouglas88) reported from Cambridgeshire, England@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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geocaching.uk (@UKGeocacher) reported from Burwell, England@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
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Stephanie Dunmore (@stefd159) reported from Red Lodge, England@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Nick Edgley (@DonEdgley) reported from Mepal, England@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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David Burchell (@DavidB2791) reported from Soham, England@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Matt Stannard (@mattstannard) reported from Red Lodge, England@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Stratoman (@stratoman2020) reported from Ely, England@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Jayne Greenwood (@JayneGreenwood4) reported from Cambridgeshire, England@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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michael (@MOJO_live_music) reported from Cambridgeshire, England@skysports awful commentary tonight man utd v burnley
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Ian Tinsley (@billericaybaggy) reported from Dalham, EnglandOne #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.
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Mark Goldsack (@MBGGoldie) reported from Isleham, EnglandAs if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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S.... (@warriordotcom) reported from Cambridgeshire, EnglandAny help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
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Steve Collins (@Briareos35) reported from Littleport, England@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Helen-Jason-Mille (@jasonhelenmille) reported from Chatteris, England@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed
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James Wright (@jameswright2004) reported from Witcham, England@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Deeble (@mikedeeble) reported@SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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rory hamilton (@rory1972ham) reported@cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm
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Cull22 (@Cull222) reported@cxdi55 @skytv @SkyHelpTeam I left sky years ago because of this and I've never gone back
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Paul Hough (@Paul_J_Hough) reported@cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere
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Stef (@MentalTheme) reported@cxdi55 @skytv @SkyHelpTeam Step 1: Cancel it. Step 2: Hook a PC up to your TV & never pay to watch anything ever again.
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Puglife69 (@craigybaby42) reported@cxdi55 @skytv @SkyHelpTeam Yes but you would also got a new customer offer when you joined sky don't be greedy
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RedChaz6 (@RChaz6) reported@cxdi55 @skytv @SkyHelpTeam Never ever given a 💩 about existing customers. No loyalty benefits. Their business model appears to be focused on new business. Cancel your contract and take a new one out in your wife's/partner's name getting the cheap rate. Better still, go somewhere else.
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Danny Lee ♿🐕🦺🇬🇧🎖️ (@DannyLee1980) reported@PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.
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Simon Davies (@b1ake7) reported@SkyHelpTeam I just moved to sky today but landline is not working. Can you check please?