Sky Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: Newmarket, March and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| March |
Internet | |
| March |
Internet | |
| Ely |
Wi-fi | |
| Newmarket |
TV | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning
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Parama Chaudhury
(@ParamaChaudhury) reported
from
Cambridgeshire, England
Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Samuel Douglas
(@sldouglas88) reported
from
Cambridgeshire, England
@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.
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James Wright
(@jameswright2004) reported
from
Witcham, England
@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......
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James Wright
(@jameswright2004) reported
from
Witcham, England
@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
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Caitlin
(@caitlincase__) reported
from
Cambridgeshire, England
@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...
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Tyler Goodjohn
(@tornadotyler) reported
from
Witchford, England
@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊
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Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK Thanks. I've had Sky for 15+ years and BT Sport since they got the CL. I've rarely had any problems with either, but Virgin was going to save me money. I'd really prefer to stay with Sky especially now they can provide BT Sport. You may have just swung it 👍😊
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
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Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed
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Stratoman
(@stratoman2020) reported
from
Ely, England
@SkyFootball @SkySports Shit ref though...let Barca get away with a lot
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Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tara Brown 💖
(@Pixiebrown2) reported
@SkyHelpTeam I can't log into my paramount+ account. It keeps telling me my email address and password is wrong. I've reset my sky password but it's not working x
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Bruce
(@boosmithard) reported
@SkyHelpTeam Link doesn't work.
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🎄Al🎄
(@ItsAl_Jayy) reported
@jacksully69 @SkyHelpTeam My internet went down today for 3 hours and last Sunday for an hour or 2! No communication from sky about the fix. Sort it out
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Andy Fletcher
(@andysan555) reported
@SkyHelpTeam Hi Sky. It's been a week since our new broadband kit was supposedly dispatched and their is still no tracking info. Could you please help/DM? Thanks.
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Rich
(@Rich33732995) reported
@mthepalacefan @SkyUK Cancel your Sky package and set up a new one, if your Sky doesn’t work then it’s not fit for purpose, if they won’t let you cancel then go to the financial ombudsman
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Robert Fitzgerald
(@fitzy89) reported
@SkyUK I'm having difficulty contacting a particular landline number from my Sky mobile. When I try, it says "this number does not exist" but when I call the number from any other mobile network it gets through fine and I know the number is working. What do you suggest?
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𝕹𝖎𝖈𝖔𝖑𝖊 𝕬𝖓𝖉𝖊𝖗𝖘𝖔𝖓
(@Nicolerodgers_x) reported
@SkyHelpTeam I posted my old phone as as part of swap on 30th November with Royal Mail special delivery. It was delivered yesterday at 7am I have a location and a name and I have received an email this morning telling me sky still haven’t received my device? Please help!
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#Buhera
(@myauntybunts) reported
@SkyHelpTeam @SkyUK How is it that in 2022, with all the services you boast about, you can't even facilitate a simple home move. Time for a systems upgrade, don't you think? For the money you charge, You should be embarassed about the level of customer service !!!
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𝕹𝖎𝖈𝖔𝖑𝖊 𝕬𝖓𝖉𝖊𝖗𝖘𝖔𝖓
(@Nicolerodgers_x) reported
@SkyHelpTeam I posted my old phone as as part of swap on 30th November with Royal Mail special delivery. It was delivered yesterday at 7am I have a location and a name and I have received an email this morning telling me sky still haven’t received my device? Please help!
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Iona MCIOB👷🏻♀️ 🍒⚪️
(@ionasurveyor) reported
@SkyHelpTeam do you have any ETA for the outage affecting GL3 3 ? I’m unable to work from home at the moment