Sky Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
Wi-fi (15%)
-
TV (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent Sky outage reports came from the following cities: March, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 March |
TV | |
| Newmarket |
TV | |
| March |
Phone | |
| March |
Phone | |
| Ely |
Internet | |
| Ely |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
-
Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
-
Nick Edgley
(@DonEdgley) reported
from
Mepal, England
@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.
-
Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊
-
Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
-
S....
(@warriordotcom) reported
from
Cambridgeshire, England
Any help @SkyUK @SkyHelpTeam?? Tweeted yesterday and not had any reply 🤔
-
Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
-
Kerry Cook
(@KerryMarieCook) reported
from
Chatteris, England
@SkyHelpTeam my husband received a call offering a deal, he said he would think about it and call back however was told they could not access the same deals as the sales team that called him. We have now been waiting weeks for a call back. Can you help please?
-
S....
(@warriordotcom) reported
from
Cambridgeshire, England
@SkyHelpTeam hello, I need some help on behalf of my mum please. She is a sky customer, but has had no Internet for near on a week now and can't get through to anyone for help. Thanks
-
Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed
-
Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
-
Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!
-
Ian Tyers
(@ianptyers) reported
from
March, England
@ms_manutd @SkyUK Thanks. I've had Sky for 15+ years and BT Sport since they got the CL. I've rarely had any problems with either, but Virgin was going to save me money. I'd really prefer to stay with Sky especially now they can provide BT Sport. You may have just swung it 👍😊
-
Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
-
Ian Brown
(@ianbrown1970) reported
from
Waterbeach, England
@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc
-
James Wright
(@jameswright2004) reported
from
Witcham, England
I’m still campaigning to @SkySports for the “mute @Carra23” button. Is this any further forward. Could @GNev2 able to help?
-
Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
-
Helen-Jason-Mille
(@jasonhelenmille) reported
from
Chatteris, England
@SkyHelpTeam #blackfriday offer ends in 4 hours. Call this number it says to me, an existing customer. The number is closed. Absolutely rubbish.
-
Jayne Greenwood
(@JayneGreenwood4) reported
from
Cambridgeshire, England
@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated
-
Samuel Carvalho
(@SamCarvalho) reported
from
Cambridgeshire, England
@SkyHelpTeam Hello, I’ve lost the number for your VIP team who are the only people authorised to access my account, as your public customer service number and staff aren’t allowed. Could you please DM me their number?
-
Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Smith
(@SmithyBreakdown) reported
@SkyHelpTeam is there an issue with your broadband in the Ox14 area?
-
Blessings
(@ohBlessedB) reported
@SkyHelpTeam So I sent an email complaint as advised previously, thats also gone unanswered
-
Blessings
(@ohBlessedB) reported
@SkyHelpTeam So until then my job and my children's school work has to be put on hold, I suppose! Regardless if I'm paying for a service that has been god awful for well over a month ... thank you so much Sky, very considerate of you to let me know they will answer as soon as they can!
-
Darryl Mansell
(@DarrylMansell) reported
@SkyHelpTeam morning. I'm having issues having sky Q set up in communal flats. Would it be possible to have sky+ set up instead. Engineer been and said there are major problems.
-
Tony Wesson 🐝💯
(@tonywesson) reported
@SkySports Oh damn, I have to comb the dog’s hair
-
Jezy | Techsimplified
(@JezyTech) reported
@SkyHelpTeam It’s fixed not. It was a small isolated issue where the power grid cut power to the cabinet so was down for like 2 hrs as new estates going up around me
-
Ma93
(@Mark80679424) reported
@SkySports Wolves are in a relegation scrap, continually got g a goal down is ripping confidence apart. Need to go back to 5 at the back and stop conceding sloppy goals, will be boring to watch but who cares.
-
Ｓｔｕ
(@StuWorkman) reported
@SkyHelpTeam do you offer TV only packages? I’ve got @HyperopticCS internet installed today because Sky Broadband in my building was ridiculously slow and my router only supported 2 devices reliably 🐌📠 plan is to either switch to only TV or 👋🏻👋🏻
-
Gemma
(@fmbxgemx) reported
@SkyHelpTeam someone has just called me from Sky to say they is an issue with our broadband and they want to deal with the matter on the phone... is this right? Number showing is 01161721628?
-
NATALIE SHEPHERD
(@MISSNSHEP) reported
@Dean62772558 @JodieMarsh @SkyHelpTeam Look I’m happy that it works for you maybe it’s a faulty box who knows but I definitely know how to work sky q and mine doesn’t plus I know of a few people with same problem so with respect you’re talking rubbish also