Sky Outage in Ely, Cambridgeshire, England

@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam

@ms_manutd @SkyUK At the end of the day I'm not bothered about saving £35 / month if the service is crap 🙄 Besides, now I can go all in with Sky (or BT) I might save on the £120 anyway 😊

@ms_manutd @SkyUK Thanks. I've had Sky for 15+ years and BT Sport since they got the CL. I've rarely had any problems with either, but Virgin was going to save me money. I'd really prefer to stay with Sky especially now they can provide BT Sport. You may have just swung it 👍😊

@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

@SkyHelpTeam when you treat the Mr to a movie, #1917themovie and you’ve bought a documentary of the same name. #disappointed

@danielb0y @stivesposh @parker_64 @Debrap64 @premierleague @theposhofficial @CambridgeUtdFC @SkySports **** premier league support propper football #cufc

@farmra @SkyHelpTeam Yeah I get the same, hopefully @SkySports can sort their technical issue out swiftly!

@SkyHelpTeam Every time I try and do this online it comes back and says it can’t be done online right now. Your help with this would be appreciated

@legendkiller2k8 @SkySportsPL but you have to request it and most I know say it doesn't work. They should pause it for every sports channel automatically. Customers shouldn't have to request it. Come on @SkyUK many firms helping out.

@btsport should follow the lead of @SkySports and allow customers to pause/cancel their contracts until real sport is resumed. I’m happy to pay for what I signed up for. I did not sign up for constant replays on the 2012 Championship season and closed door WWE wrestling......

@rollingcreation @skytv @SkyHelpTeam Yes, I’m soooo lucky they can squeeze me in this month...... But it’s ok, because as the Customer Service tells me: “You can still watch on your PlayStation”..... Ideal for a family of four that share no common TV interests.....

Just like @BBCNews, @SkySports tries to bring in "balance". And now this guy is trying to grow a pair after inadvertently showing up institutional bias. Never thought @GNev2 would be a hero against racism!

@1888Jordan67 @theO2London @SkySports @anthonyfjoshua Na never again mate

As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams

@SkyHelpTeam why is my internet not working app says 40mbps however the sky q can’t even connect to the internet...

@SkyFootball @SkySports Shit ref though...let Barca get away with a lot

@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

@virginmedia Yes, finally managed to get through to terminate my contract. Off to @SkyUK now for their broadband.

Thank you @SkyUK for sorting out my broadband issues with Virgin Media! Looking forward to using a much more reliable and cheaper service! #winning

@SkyHelpTeam Awful service wasn’t even told he wasn’t going to arrive! Me and my partner off work stayed in all day for no reason!!

@SkyHelpTeam I can only tweet this because of my phone data. switching to @SkyUK was the worst decision ever. such poor quality service. I’m definitely switching back to BT

@SkyHelpTeam why is my network so poor after 11pm everyday? I can’t use my WiFi because of low bandwidth every day yet I’m paying a hefty bill every month. what is going on?

@SkyUK Cinema never have films I want to watch and @PrimeVideo always want to charge for them.

Guys I’ll be giving out the times in which the video will be out: - England 12:00pm (BST) - eastern time 7:00am (ET) - Germany time 13:00pm Sorry for delay All blame goes to my terrible internet connection @SkyUK for giving me the worst experience of network I’ve ever had.

@SkySports Maybe he should have concentrated on the game rather than a symbolic gesture that means **** all

@SkyHelpTeam I've also done all the connect it with the ethernet cable, and take off the filter and plug in direct, and unplug the phone, and plug direct into router, but it's not here, it doesn't help? That's why you said you'd optimise the line

@cookier316 @CamMirto @SkySports Salah has never ever dived, remember that

@SkyHelpTeam sort your **** out clear problem with sky q mini box’s use as a hotspot, relays awful connection and no way to disable it as a booster, multiple people with the same problem, poor once again

@prasiet @skysports_bryan @SkySports Because the officials have never kicked a football. During sports at school they were in knitting classes.

@paulmichelle78 @skysports_bryan @SkySports I know it isn’t. They don’t give a **** about what the fans want or how fair it is. I hate it. ******** officials helping **** head officials