Sky Outage Report in Red Lodge, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Red Lodge, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Red Lodge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (11%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Red Lodge, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Newmarket and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Newmarket |
TV | |
| Newmarket |
Total Blackout | |
| Thetford |
Phone | |
| Thetford |
Phone | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Red Lodge, England
Latest outage, problems and issue reports in Red Lodge and nearby locations:
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Tim Andrews
(@TimtheRed54) reported
from
Fulbourn, England
@SkySports @England No. Well that’s my easy, entry level question. What next? Oh, btw, he shouldn’t even be in the squad. Form too poor for too long.
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Summers
(@Scask) reported
@SkyHelpTeam Spent all day off & on being pushed from pillar to post. I will be cancelling my account.... actually fed up to the back teeth with Sky ridiculous website, ridiculous, phone line help is unusable.
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Mark Tailor
(@MarkTailor14) reported
@SkySports they have the personalty @JoleonLescott on again.. nothing against him as a player. Sure a nice man.. but not cut out for punditry. You need a personality. Come on Skysports get your act together. Some terrible choices lately. #premierleague #Liverpool
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nicktaylor73
(@nicktaylor73) reported
@SkyUK just had appalling level of service from sky. Rang up to get a problem fixed, nothing can be done until an engineer can come to site in March. Can't discuss compensation until its fixed and refused to put me through to a manager. Then she cut me off.
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nicktaylor73
(@nicktaylor73) reported
@SkyHelpTeam Thanks, I've been on the queue to log a complaint for 20 minutes now? I really would prefer someone to try and help come up with a solution. Maybe replacing the boxes that aren't working, can't we at least try that! The main box works fine.
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jsan1972
(@jsan1972) reported
@SkyHelpTeam Please advise how I can leave sky broadband as your service and staff are a disgrace
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Jared
(@Jaredsaunders22) reported
@Jo3Fisherrrrr @SkySports If you wanna support your nation yes. Not you i take it ??
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Karl, ACAB. ☭🇵🇸🏴.
(@karl_parsons98) reported
@SkyUK why is the skygo app so ******* ****?
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pav kahlon
(@paviek) reported
@SkyHelpTeam can’t get on to any of my On Demand apps on Sky Q, is there an issue?
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Lisa J Gates
(@gatesylisajane) reported
@SkyHelpTeam Can you send me a prepaid label please been trying to use the Royal Mail form all afternoon and its not working, thanks
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The Chill Priest
(@TheIblessIShow) reported
@JSyrat @SkySports I see the merit in putting the schools in a strong position to deal with the issue. Even suspending his gaming account would help.