Sky Outage Report in Bury St Edmunds, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (11%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Haverhill and Bury St Edmunds.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Phone | |
| Haverhill |
Internet | |
| Thetford |
Phone | |
| Thetford |
Phone | |
| Thetford |
Internet | |
| Thetford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Ian Tinsley
(@billericaybaggy) reported
from
Dalham, England
One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Thomson 🌱
(@waytooslow) reported
@SkyHelpTeam Disappointing, but predictable that you are now starting to charge me for Sky Cinema even though I only had it because was offered just a month free as an apology for the terrible service we've had with you over the last few months.
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fiona campbell
(@fcampbell20) reported
@SkyHelpTeam Internet outage in our area for almost a week - no engineer yet assigned and timeline for fixing keeps moving. Can’t work or homeschool! Just not good enough!! #poorcustomerservice
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Anthony Pugh
(@antycher) reported
@SkyHelpTeam I get a message saying the channels are not available owing to a technical fault. Have reset and unplugged sky q. Broadband is fine so just Q tv. Its pouring down though. Lots of cloud cover. Will keep trying the standard solution. CF454HP. Can you recheck if down?
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Ann Long
(@MrsAnnieChad) reported
@SkyHelpTeam seems like broadband not working in NE35 NE36 area. Lots of people saying their internet is dropping out all the time. Have done test and it says no problem in area but a number of people saying there is. Can you check?
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John Sharp
(@John__Sharp) reported
@SkyHelpTeam hello, is your internet down? woke up to it not working at all, I pressed reset on my broadband box and now the middle light is just staying orange 😔
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Andrew Foster
(@Rocketfoz) reported
@lionsofficial @BrianODriscoll @SkySports That tour was a ****-show and I don't think the Lions were ever beating the '05 version of Dan Carter, but blimey, a fit *** would've definitely levelled things up a bit! Nowadays that's possibly a double red card offense for Umaga and Mealamu
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Emily Hayden
(@EmilyRHayden) reported
Broadband outage in my village all morning. When will it be back online @SkyUK? #skybroadband
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mr lewis rowling
(@mrlewisrowling) reported
@SkyHelpTeam Question to all Is the broad band the problem or just the wiri on the sky router .see quite a few complaining about WiFi ?
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Gregg
(@GreggSmith1) reported
@SkyHelpTeam Given how many messages you’ve received from people in the area it’s not likely to be a problem at my end. It is working but it’s gone off 3 times in the last hour.
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Jen
(@jennistoni) reported
@SkyHelpTeam Hi already had 2 engineers from openreach come and said the cable is broken. No one is telling when this is going to be fixed. I'm paying for WiFi that I have not had since 9th. You're not providing me the service I am paying you for!