Sky

Sky Outage Report in Bury St Edmunds, Suffolk, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Bury St Edmunds come from postal codes IP32 and IP33.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St Edmunds, Suffolk, England 05/24/2025 13:00

May 24: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Wi-fi
United KingdomThetford TV
United KingdomThetford TV
United KingdomThetford Total Blackout
United KingdomBury St Edmunds TV
United KingdomThetford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • DaviesRob1981 Rob Davies (@DaviesRob1981) reported from Hopton, England

    @SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • swiftjon Jon (@swiftjon) reported from Bury St. Edmunds, England

    @SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • mattstannard Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • StuartDillon1 Stuart Dillon #GSBout (@StuartDillon1) reported from Haverhill, England

    @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

  • eddietheaker Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk

  • arber_boy Alan 💚PSLCC and Offside Trust ambassador (@arber_boy) reported from Dalham, England

    @julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst

  • markinapub Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • Davaid_ David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • chewyryan Ryan Hewitt 1️⃣5️⃣7️⃣ (@chewyryan) reported

    @SkyHelpTeam broadband connectivity dodgy for hours now. Looks like issues across the country judging by twitter. Any idea on a fix? #skybroadbanddown

  • rumpole4skin Slavik (@rumpole4skin) reported

    @AltNewsMedia @SkySports Good riddance to bad rubbish, a special mention to the black, Asian & Hispanic officers involved in his arrest who never seem to get a mention.

  • hayleyc1974 Hayley Cocker (@hayleyc1974) reported

    @nicurro @martynstorey @SkyHelpTeam Had the same issue as soon as SkyQ was put in. Terrible broadband speeds and coverage leading to numerous engineers visits. Not easy with 2 teenage lads on gaming devices. Been with Sky for years and had no issues at all up to SkyQ going in.

  • Turtle_HD_ TurtleHD (@Turtle_HD_) reported

    @SkyHelpTeam Care actually investigating your massive issue of unreliability? Because you seem to not care?!

  • shipy4rds jay (@shipy4rds) reported

    @SkyUK your internet is so **** you’ve gone trending, try fixing it lads?

  • SmellMyThumb69 Victor Von Assodour (@SmellMyThumb69) reported

    @MattPeterC @swiftyoungnigga @SkySports But for the record, I'd rather see all forms of protest and the like removed from the pitch, that includes wearing poppies. I'd like to see the players turn up, play and go home. If they want to support the Black Panthers, the KKK or ISIS off the pitch, that's up to them.

  • SmellMyThumb69 Victor Von Assodour (@SmellMyThumb69) reported

    @MattPeterC @swiftyoungnigga @SkySports You never asked, you just launched into your tirade. You're obviously an intelligent lad, maybe if you put as much energy into giving people a different point of view as you do putting them down, you might find a few of them changing their minds on the matter?

  • R4tser R4tser (@R4tser) reported

    @SkyHelpTeam @philbertosilva Disgraceful service as per. Don’t suppose we will have our bills reduced for this latest inconvenience. 🙄

  • Luigichopper1 lee cooksey (@Luigichopper1) reported

    @SkyHelpTeam I have very slow internet and have for last few hours. Tried to do speed test throughnwebsite and not working. Tested independently from my phone and not even getting 1gb. Paying for fibre. No updates Sky?

  • Fesh2323 Fesh (@Fesh2323) reported

    @SkyHelpTeam Can you be more specific on the issue please? Half my devices are working fine (eg router hard wired to TV), all Apple devices (connected via WiFi have issues). Can you provide any insight here?