Sky

Sky Outage Report in Bury St Edmunds, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St Edmunds, Suffolk, England 08/29/2025 18:55

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomThetford Internet
United KingdomThetford TV
United KingdomBury St Edmunds Internet
United KingdomThetford Internet
United KingdomHaverhill Internet
United KingdomBury St Edmunds TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • claireleannexo Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Davaid_ David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • StuartDillon1 Stuart Dillon #GSBout (@StuartDillon1) reported from Haverhill, England

    @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • karenspike karen susan (@karenspike) reported

    @SkyHelpTeam broadband been down for ages now today, intermittent on and off for a few days. When can we expect the issues in newton Abbot to be resolved please?

  • FdeManincor Francesco de Manincor (@FdeManincor) reported

    @SkyHelpTeam any update about the internet not working please? Been offline for hours now. #skydown in London

  • CJ_foods Cakes Jams Chutneys (@CJ_foods) reported

    @SkyHelpTeam The outage has been most of the day, pls can I have an update in the North London area? I would like to use the service I pay for pls!!

  • mikemcgrother mikemcgrother&pals (@mikemcgrother) reported

    Cancelling @SkyUK tomorrow. Most pointless and expensive plastic boxes I've ever known. Don't even think about quoting contractual obligations because you have systematically under delivered for months. @bt_uk or @virginmedia will have a new customer.

  • vicci_smith xXxShadowxXx (@vicci_smith) reported

    @Crocidolite11 @SkyHelpTeam Never get nothing off for internet always dropping it annoying

  • JamesSt02558170 James Stanford (@JamesSt02558170) reported

    @SkyHelpTeam 2 years with EE no issues! - after 6 months I have lost the internet around 5 times. Really would be useful if some issue statement was put on the website as well. As opposed to everything pushing you to a test your broadband page that is down!

  • Andy1ohhh Andy Oliver (@Andy1ohhh) reported

    @RCM_86RFC @SkyUK Ross, have you got it back up and running? Is it your own line fault or sky in the area that's down? I'm an openreach engineer, I can come for a quick look if it's urgent.

  • Linkgame26 Link (@Linkgame26) reported

    @serenitysky98 @SkyHelpTeam Ikr. The wifi is so bad.

  • AsSowter Ant.😎 (@AsSowter) reported

    @SkyHelpTeam @CharlieBunyan Will you be giving your customer's a refund for the programs they've paid for but not been able to watch or will you just pocket the money anyway...

  • edenwood01 Jenny Wood (@edenwood01) reported

    @SkyHelpTeam Any updates please? Been down for hours now.