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Sky Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP32.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St Edmunds, Suffolk, England 05/14/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Thetford and Bury St Edmunds.

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City Problem Type Report Time
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford Internet
United KingdomThetford TV
United KingdomThetford TV

Community Discussion

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Sky Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • StuartDillon1 Stuart Dillon #GSBout (@StuartDillon1) reported from Haverhill, England

    @SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • Davaid_ David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sam10313828 sam (@sam10313828) reported

    @SkyHelpTeam I think you have just summed up the problem! If you reread my first tweet I tried to call but am unable to speak to a human being - computer says no hence the reason I tried Twitter...

  • PhilWoosnam Phil Woosnam (@PhilWoosnam) reported from Rhayader, Wales

    Paying @SkySports to listen to Dermot Gallagher try to vindicate some poor refereeing decisions once again this weekend. Get somebody on there who at least is impartial.

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    @SkyHelpTeam Well it came back at some point before midnight of its own accord but this is now the 2nd time this has happened! What irks me is that there's nothing to explain why I've lost service, no one ever apologises. It's as though no one cares! I doubt you'd accept that from others!

  • Dublingunner46 Gunner89 (@Dublingunner46) reported

    @NorthBankNadim @SkySports That's why sky wi never get a penny of me !

  • Heretoanywhere Kyle & Evie 💙 - 🤔 each day's a gift, not a given (@Heretoanywhere) reported

    @SkyHelpTeam Even though the message was saying there was no satellite signal?

  • mickscreams2112 Michael Thompson (@mickscreams2112) reported

    @lizzychapman23 @SkySports He's the self appointed righteous one!If Sky ain't gonna sack Carra for what he did then this guy could committ murder and he would still get his own show from his Cell!Only answer as fans is cancel Sky Sports and tell them why when cancelling?If enough did they would take notice

  • SatjinderS 🔰Satjinder🔰👹 (@SatjinderS) reported

    @JayMotty **** pundit. Middle of the road, sit on fence offers no real opinion. He wouldn’t even be a tea boy on @SkySports

  • drewboi8 drew lloyd (@drewboi8) reported

    @PhilWoosnam @SkySports Terrible terrible segment!! Never disagrees,.complete waste of time

  • RossDunlevy91 Ross Dunlevy 🐝 (@RossDunlevy91) reported

    @SkySports will be fizzing they can’t condemn the behaviour of a minority yesterday on social media due to their blackout!

  • RayC1945 Ray Cunningham (@RayC1945) reported

    @ianbillham42 @Line_of_duty Me too. There was another series I seem to remember about folk marooned on an island or something that went on for years and let everyone down at the end. Think I'll stick with the #bbcnews and @SkySports!!!