Sky Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Internet | |
| Thetford |
TV | |
| Bury St Edmunds |
Internet | |
| Thetford |
Internet | |
| Haverhill |
Internet | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑
(@kingseany94) reported
So what compensation am I getting for your outage @SkyHelpTeam
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Aanchal Women's Aid
(@aanchal_uk) reported
@SkyHelpTeam When will the problem be solved?
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Pipparooni
(@pipparooni) reported
@SkyHelpTeam out of courtesy you should be bothering to update your customers with some idea of what the issue is, you must know by now and how long this will take to be resolved, ignoring everyone is shocking customer ‘service’
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Geoff Tweedle
(@adamtweedle) reported
Anyone else punt the Jamie vardy 1 shot on target super enhanced to even money with sky bet? Never started, came on after 65 mins needless to say no shot on target, asked for refund told no as took part in match, false advertising at it's best, happy xmas @SkySports @SkyBet
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Tahir Özkan FdSc. BSc.(Hons). MSc.
(@tahirtheram86) reported
@SkySports Never forget, QUARTER OF A BILLION POUNDS SPENT IN A SINGLE TRANSFER WINDOW.
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Undreia Capewell
(@UndreiaC) reported
@SkyHelpTeam I am still having problems with my broadband. Is there any news?
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Giani 🔴⚪
(@Giani_afc) reported
@SkyHelpTeam Have you fixed the Internet issues and reimbursed me for the 3 days you were telling me it was a problem with my wiring? That would help me relax on this...err...TUESDAY morning
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Tash Chittenden
(@Tcogs07) reported
@SkyHelpTeam our sky q box won't connect to our router for the Internet since the outage last night
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PAUL SELL
(@PAULSEL67251141) reported
@SkyUK broadband still not working, green lights and signal looks ok but it doesn’t work at all- please help!
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Simone Spencer-Ahmed
(@SSpencerAhmed) reported
@SkyHelpTeam Yes I’m aware of this - as per my original tweet, I’ve made countless phone calls already. End result: still no phone, still no swap packaging, still waiting for promised phone call back from someone to deal with my complaint!