Sky

Sky Outage Report in Bury St Edmunds, Suffolk, England

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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Bury St Edmunds, Suffolk, England 11/02/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bury St Edmunds, Suffolk, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Haverhill and Thetford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBury St Edmunds Internet
United KingdomHaverhill Internet
United KingdomThetford Phone
United KingdomThetford Phone
United KingdomThetford Internet
United KingdomThetford TV

Community Discussion

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Sky Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .

  • PipMurfitt Phillipa Murfitt (@PipMurfitt) reported from Bury St. Edmunds, England

    @claireleannexo @SkyUK Sky is pants. Our super fast broadband is super slow.

  • Pobster88 Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • RikkiBarnes1 Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • Dalts72 Stuart Dalton (@Dalts72) reported from Bury St. Edmunds, England

    @poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!

  • acetuk anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • claireleannexo Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • cla1r3_b3ar  Claire Hunt  (@cla1r3_b3ar) reported from Red Lodge, England

    @SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.

  • Davaid_ David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • jj_jacq JS Chamberlain (@jj_jacq) reported from Great Barton, England

    @SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???

  • winebuffer Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • clowee Chloe Hipwood (@clowee) reported from Haverhill, England

    Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled

  • Juliet_Harvey Juliet Harvey (@Juliet_Harvey) reported from Elmswell, England

    @SkyHelpTeam disgraceful service expecting a loyal customer of 20+ years to pay upfront to recontract. Clearly you are only interested in new custom. You’ve just lost mine!

  • BenMannion0109 Ben (@BenMannion0109) reported from Thetford, England

    @SkySports is so so so bad honestly awful. Let’s all talk about top 6 and not anyone else. Does my head in. Can’t deal with it. Let’s just make table of top 6 only. Poor..

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • brind_mary Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡

  • stefd159 Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • _DanBarrett_ Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RussellWJMathe2 ForRealForSure (@RussellWJMathe2) reported

    @SkySports But he wasn't angry with Lloris who ...created an even bigger problem for his team mates "" ....by letting in a schoolboy goalkeeper mistake GOAL "" .. Jose is nothing but your schoolyard BULLY. .... Maybe Bullying is allowed in Jose's Portugal.....but Definitely not in England

  • AnnieMarais2 Annie Marais (@AnnieMarais2) reported

    @SkyHelpTeam @kategarraway @skytv Sky you are the worst provider! Perhaps as people are paying for your shitty service, you know their money that pays into this shitty business, you giver her/customers a call, your **** service not responding and you expect her to reac out..she has and can’t get through you ****

  • CookieQueen1987 Keeva (@CookieQueen1987) reported

    @RiojaPlease @SkyUK Oh I know and I couldn't ring them because it was start of lock down in summer and they were saying don't ring unless important. Then the link on their site wouldn't work either.

  • DanielCraft94 Daniel Craft (@DanielCraft94) reported

    @SkyHelpTeam Hi Team, need help with bb being down please message me. Dan

  • Z33az1 Z33_az (@Z33az1) reported

    @SkyUK my WiFi has been terrible for the past few days and I am very angry and don’t know what to do

  • dylant155 Dylan Trainor (@dylant155) reported

    @SkyUK WiFi box is at the bottom of the stairs but WiFi loses signal upstairs???? Useless ***** still charge £30 a month. Suck wangs

  • GOATmilner Prajwal (@GOATmilner) reported

    @r692mills @SkySports Imo it's unfair to dig out people that put in great games in the last few weeks for one mistake. Mistakes happen to anyone. Alli on the other hand keeps putting in bad-average performances whenever given the chance so i can understand the frustration.

  • Traceyagillings Tracey Gillings (@Traceyagillings) reported

    @SkyHelpTeam No internet connection to sky tv - reset three times; WiFi on and working across other devices. Got no sky movies or on demand. Is there an issue?

  • CarrierBag86 Dave Hodgkins (@CarrierBag86) reported

    It's Christmas morning and the kids were hoping to open their grandparents presents over a video call but our @SkyUK broadband is down! It's been intermittent for a week and today is gone all together. Perfect!

  • LordGabi5 Lord Gabi (@LordGabi5) reported

    @SkySports Wtf is this