Sky Outage Report in Bury St Edmunds, Suffolk, England
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The latest reports from users having issues in Bury St Edmunds come from postal codes IP33.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Bury St Edmunds, Haverhill and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Bury St Edmunds |
TV | |
| Haverhill |
TV | |
| Thetford |
Internet | |
| Thetford |
Internet | |
| Thetford |
Internet | |
| Thetford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Matt Mower
(@MowerMatt) reported
from
Dalham, England
@WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!
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Ian Tinsley
(@billericaybaggy) reported
from
Dalham, England
One #Redknapp is bad enough but two is guaranteed to crash viewing figures on @SkySports.
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Bang On Point
(@GunMetalGrey335) reported
from
Dalham, England
Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
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Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Neil
(@Shinobi_Neil) reported
@SkyHelpTeam Have there been other reported issues or an update rolled out? I spent an hour trying to reboot my boxes last night and had to opt for a full reset. For £100 a month this is pretty poor
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Gargle
(@gargle76) reported
@SkyUK The entire process has been an issue, and I am on the verge of cancelling the installation and going elsewhere
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__abigailrhodescoles
(@__abbierhodes) reported
@SkyHelpTeam my data hasn’t been working properly for the past 48hrs, apps aren’t loading, messages aren’t sending while on data. Ive got 10gb on my sim, plus over 100gb in my Piggybank so that’s not the issue
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Naomi Milward
(@naomimilward41) reported
@SkyHelpTeam #Complaint ongoing #Sky are a disgrace. Rang team to no avail, v.poor service. Sky lied in latest email response-nothing was offered. You denied a total lack of service when half of the country couldn't access Sky TV due to your tech fault. You suggest an insulting £2.56 credit?!
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Gargle
(@gargle76) reported
@SkyUK I gave your complaints department all the info on your online form which was a waste of time, what is the point of doing it here. One of the many issues is with Openreach, who I can't contact directly, and I pointed this out, so you came back and told me to contact openreach.
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John craig Sinclair
(@JohncraigSincl2) reported
the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately
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John craig Sinclair
(@JohncraigSincl2) reported
once again @NOW broadband online customer services staff are lazy and ignorant and so are @SkyUK online customer services staff, both definitely deserves to be thoroughly investigated
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Gingertabs Trading
(@GingertabsT) reported
@YesCymru6612 @SkySports He didn't though did he because the sport was split. He played Fordham once and Barney but he would have never have won all those titles with every player actually playing..
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Jamie Cooper
(@Jamiecooper1987) reported
@SkyHelpTeam any idea why I can't update apps on my android device and also youtube loads video extremely slow when in the wifi but all other apps that play videos are perfectly fine!router is fine and have done all checks and I see this happened a while ago in York apparently!
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Emily M
(@moonie8404) reported
@SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)