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Sky outages and service status in Bury St Edmunds, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Bury St Edmunds, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 20, 12:42 AM GMT+1.
  • 50% Internet (50%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)

The latest reports from users having issues in Bury St Edmunds come from postal codes IP28 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bury St Edmunds, England

The most recent Sky outage reports came from the following cities: Bury St Edmunds, Thetford, Forest Heath District, and Mildenhall.

CityProblem TypeReport Time
Bury St Edmunds Wi-fi 9 hours ago
Bury St Edmunds Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Bury St Edmunds, England

Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:

  • acetuk
    anfo (@acetuk) reported from Thetford, England

    @SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.

  • arber_boy
    Alan 💚PSLCC and Offside Trust ambassador (@arber_boy) reported from Dalham, England

    @julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst

  • Pobster88
    Rob Ward (@Pobster88) reported from Woolpit, England

    Compliments where compliments are due! I can honestly say I am so super impressed with the quality of service with @YourSSE broadband! Not a single drop in connection and no problems at all! I battled for years with constant connection issues with @SkyUK @BT and @VodafoneUK.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .

  • stefd159
    Stephanie Dunmore (@stefd159) reported from Red Lodge, England

    @SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue

  • markinapub
    Mark J Daniels (@markinapub) reported from Chippenham, England

    @MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.

  • RikkiBarnes1
    Rikki Barnes (@RikkiBarnes1) reported from Mildenhall, England

    @SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam Another poor performance from Sky again. My router used to connect at 56 meg I checked tonight and it’s down to 48 but sadly it’s just above the 45 minimum so Sky won’t do anything😡. Roll on November then I can escape .

  • Davaid_
    David #GSBOUT (@Davaid_) reported from Haverhill, England

    @Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.

  • _DanBarrett_
    Dan Barrett (@_DanBarrett_) reported from Stanton, England

    Wonder if any one from @SkySports will speak to anyone from #Pompey #PompeyCantWinAPlayOffGame #SureBet It was so turgid, abject, predictable, poor and rash tonight, looks like they players lost it before coming on to the pitch.

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky

  • claireleannexo
    Claire (@claireleannexo) reported from Bury St. Edmunds, England

    @SkyUK shocking service. Nobody seems to want to help with issues and @SkyHelpTeam keep sending links we have already tried, nothing but issues since having skyQ!! Cannot wait to ditch them. Right now we're paying a stupid amount of money to NOT be able to watch what we want.🤬😡

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.

  • GunMetalGrey335
    Bang On Point (@GunMetalGrey335) reported from Dalham, England

    Why is the coverage by @SkySports on the #hullfc v #hullkr derby so poor? The footage is jerky and crap!

  • brind_mary
    Mary brind (@brind_mary) reported from Bury St. Edmunds, England

    @TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳

  • winebuffer
    Scott Stevens BA, FCCA (@winebuffer) reported from Bury St. Edmunds, England

    @SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.

  • mattstannard
    Matt Stannard (@mattstannard) reported from Red Lodge, England

    @SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere

  • eddietheaker
    Edward (@eddietheaker) reported from Garboldisham, England

    @SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp

  • MowerMatt
    Matt Mower (@MowerMatt) reported from Dalham, England

    @WeAreOpenreach are an absolute joke!! We have been without internet since the 30th march. We have no way of contacting them and even our provider @SkyUK can’t contact them directly. They have known the issue since 30th march and still can’t get someone out to fix it!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sargy7
    Ian Sarginson (@Sargy7) reported

    Was with @SkyUK for 25 years. I left due to their prices being so high and continually going higher. I sent their equipment back but apparently it arrived a day late and they want to charge me over a hundred £. Absolute greed. I will never go back now

  • FabrizioFigo
    CityFigo (@FabrizioFigo) reported

    @theMadridZone @SkySports Never trust rat 🐀 never This guy has so many problems sneaking in to your big team rivals just to won the league and ended up trophyless now it’s has turn he knew al hilal can not compete with the al nassr so he want quickly rush to another team

  • BremnersBoots
    Andy Middleton (@BremnersBoots) reported

    @SkyHelpTeam That's fine, I'm not with you, and never will be.

  • deejmakey
    D_J_MAKEY (@deejmakey) reported

    The refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.

  • shymon99
    simon foster (@shymon99) reported

    @skyuk.... wow after 26 years - looks like time to go. Just terrible

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam To all Sky customers - there you go. That's just how important you are to these ***** AFTER they have taken your money. Any other company would have been shut down and shot on sight.

  • _bankai__
    kai (@_bankai__) reported

    @TheClubLiveTw @SkySports Not a bad take at all

  • I_am_Babatope
    Alonge Babatope (@I_am_Babatope) reported

    @SkySports BALEBA TO MANCHESTER UNITED. 🚨🔴 £60M guaranteed. 💰 £5M add-ons. ➕ Full agreement getting closer. 👀 UNITED’S MIDFIELD JUST WENT FROM A PROBLEM TO A STATEMENT. 😭🔥

  • martydev1888
    Marty Devlin (@martydev1888) reported

    @SimonRusbridge @SkySports Hes ****** awful