Sky Outage Report in Bury St Edmunds, Suffolk, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Bury St Edmunds come from postal codes IP32 and IP33.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bury St Edmunds, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Bury St Edmunds, Suffolk, England
The most recent Sky outage reports came from the following cities: Thetford, Bury St Edmunds and Haverhill.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Wi-fi | |
| Thetford |
TV | |
| Thetford |
TV | |
| Thetford |
Total Blackout | |
| Bury St Edmunds |
TV | |
| Thetford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bury St Edmunds, England
Latest outage, problems and issue reports in Bury St Edmunds and nearby locations:
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam another rubbish night of Sky broadband. Had enough of their rubbish service. Moving to a decent provider . Just about made 1 meg tonight should be about 50.😡😡😡😡😡😡😡
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Rob Davies
(@DaviesRob1981) reported
from
Hopton, England
@SkyUK Possibly the worst customer experience I’ve ever had in my life if this is how you treat your sky gold customers God Forbid what you treat sky customers and a whole week should be ashamed of yourself
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Chloe Hipwood
(@clowee) reported
from
Haverhill, England
Fancy doing anything about shockingly slow broadband speeds in some rural Tier 4 areas? Video chat for elderly residents in these areas during Christmas should be a given not a luck. @bt_uk @virginmedia @SkyUK . #loneliness #tier4 #christmascancelled
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam It has just come back on in the last half hour, but was off for over 24 hours. Some of the tips you came up with are just not practical in the area where we live, your company needs to review its support for its customers in rural & isolated locations.
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yesterday the test came up with technical issues in your area, is this still the case, as the only way I can contact anyone is when I go out as we have no signal around our house. Can you please check #skyhelp
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam why is the best way to cancel everything from Sky ? Fed up with rubbish service and high prices .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam How ironic. I received a message on the My Sky app today . “Renew your Sky package for this great offer of a extra £50 per month “ 😡 On top of that my Sky broadband is not working again😡😡. Renew? The place Sky is going is in the rubbish bin where it belongs 😡😡.
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Stuart Dillon #GSBout
(@StuartDillon1) reported
from
Haverhill, England
@SkyHelpTeam hi I have a sort of ongoing email address with you, as in I receive emails to my phone but I can't access them via the website anymore, I'm no longer with you as in paying customer but I thought my email would still be going, is this not the case.
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Edward
(@eddietheaker) reported
from
Garboldisham, England
@SkyHelpTeam Yes I’ve tested it, followed all the sky advice so far, still no joy. Can you check & help, I can only get a mobile signs when I go for a walk
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@SkyHelpTeam well the good news my service is back from Sky if you can call the broadband a service. However only getting about 6 meg should be getting over 45. Utter garbage .
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David #GSBOUT
(@Davaid_) reported
from
Haverhill, England
@Chris_Rogers20 @SkyUK Mate, we was with BT and never had issues as soon as we go to Sky it’s ******* ****.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Hewitt 1️⃣5️⃣7️⃣
(@chewyryan) reported
@SkyHelpTeam broadband connectivity dodgy for hours now. Looks like issues across the country judging by twitter. Any idea on a fix? #skybroadbanddown
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Slavik
(@rumpole4skin) reported
@AltNewsMedia @SkySports Good riddance to bad rubbish, a special mention to the black, Asian & Hispanic officers involved in his arrest who never seem to get a mention.
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Hayley Cocker
(@hayleyc1974) reported
@nicurro @martynstorey @SkyHelpTeam Had the same issue as soon as SkyQ was put in. Terrible broadband speeds and coverage leading to numerous engineers visits. Not easy with 2 teenage lads on gaming devices. Been with Sky for years and had no issues at all up to SkyQ going in.
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TurtleHD
(@Turtle_HD_) reported
@SkyHelpTeam Care actually investigating your massive issue of unreliability? Because you seem to not care?!
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jay
(@shipy4rds) reported
@SkyUK your internet is so **** you’ve gone trending, try fixing it lads?
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Victor Von Assodour
(@SmellMyThumb69) reported
@MattPeterC @swiftyoungnigga @SkySports But for the record, I'd rather see all forms of protest and the like removed from the pitch, that includes wearing poppies. I'd like to see the players turn up, play and go home. If they want to support the Black Panthers, the KKK or ISIS off the pitch, that's up to them.
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Victor Von Assodour
(@SmellMyThumb69) reported
@MattPeterC @swiftyoungnigga @SkySports You never asked, you just launched into your tirade. You're obviously an intelligent lad, maybe if you put as much energy into giving people a different point of view as you do putting them down, you might find a few of them changing their minds on the matter?
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R4tser
(@R4tser) reported
@SkyHelpTeam @philbertosilva Disgraceful service as per. Don’t suppose we will have our bills reduced for this latest inconvenience. 🙄
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lee cooksey
(@Luigichopper1) reported
@SkyHelpTeam I have very slow internet and have for last few hours. Tried to do speed test throughnwebsite and not working. Tested independently from my phone and not even getting 1gb. Paying for fibre. No updates Sky?
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Fesh
(@Fesh2323) reported
@SkyHelpTeam Can you be more specific on the issue please? Half my devices are working fine (eg router hard wired to TV), all Apple devices (connected via WiFi have issues). Can you provide any insight here?