Sky Outage Report in Mildenhall, Suffolk, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mildenhall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Mildenhall, Suffolk, England
The most recent Sky outage reports came from the following cities: Brandon, Red Lodge, Bury St Edmunds, Ely and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Brandon |
Internet | |
| Red Lodge |
Internet | |
| Bury St Edmunds |
TV | |
| Ely |
TV | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Mildenhall, England
Latest outage, problems and issue reports in Mildenhall and nearby locations:
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Alan 💚PSLCC and Offside Trust ambassador
(@arber_boy) reported
from
Dalham, England
@julienDuncan1 @BethRigby Double standards again by the news media. @SkyUK is the worst
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Pearse
(@chrispearse3) reported
@SkyHelpTeam @swadlad I Signed up for Glass last month and gave away a perfectly good TV - I had an obsolete dish that couldn’t support Q - extremely unhappy that this wasn’t available first
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Alisha dooley
(@Alishadooley8) reported
. @SkyHelpTeam massive thank you to your company for sorting out my neighbours sky whilst cutting our virgin cable in the process and not doing anything about it!!!! 18th November is the next time we can get virgin to fix it! No tv or Wi-Fi until then!!
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Matt
(@matrig1977) reported
@SkyHelpTeam Hi, any issues with sky TV at the moment as all I am getting is technical fault on every channel. Disconnected from the mains and rebooted but still the same
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Dhruv Patel
(@dvpxray) reported
@O2 hi - any issue in sw14? My wife &I had a iPhone notification - “4G calling disabled” and now we are only at 3G when normally 4G. A pain givenbroadband is down (@SkyHelpTeam and @OpenreachHelp would be great if you could talk to each other!) thanks to a severed phone cable.
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M Hussain
(@Jack331881631) reported
@SkyHelpTeam Hi there I live in Dagenham...I am having trouble with my sky q box. It is not connecting to TV...I tired everything to fix but it is same **** ....I've been with sky for years ....extremely poor service
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Magic
(@Supersofts_) reported
@roroillustrator @FraudmulaSem I never watched Ziggo but I doubt it is as biased as Skysports
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James Good
(@JamesGood84) reported
@SkyHelpTeam Ridiculous been doing this and been told another fault, would be nice if you actually cared about your customers and contacted them with updates! Especially when a complaint has been made and no service for 9 days
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GrumpyEnglishman
(@GrumpyEnglishm3) reported
Has @SkySports started employing announcers with learning difficulties? Good for them if so, but if not, their latest voice is slow and cannot pronounce his words properly. Almost as annoying as #Vodafone girl’s voice!
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Larry
(@Lupaccio43) reported
@SkySportsF1 SkySports you sre boring with Sir Lulu. There are others who have been knighted but never mentioned Sir.. your partiality is a joke, Simon the worst, Croft knows nothing (just reads from books) and never driven a race car, and your American lady absolutely no no.
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say it as i see it
(@sayit_as_i_c_it) reported
@SkyUK Why would any1 choose to opt/Choose this ur paying more for less! Ur loosing the record function! Being able to watch when u want & fast forward/skip all the adverts! + if ur internet goes down u cant watch anything because its streamed over the internet sky is late 2 the party!