Sky Outage Report in Mildenhall, Suffolk, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Mildenhall, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Mildenhall, Suffolk, England
The most recent Sky outage reports came from the following cities: Newmarket and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Thetford |
Internet | |
| Thetford |
Internet | |
| Bury St Edmunds |
Internet | |
| Bury St Edmunds |
Internet | |
| Thetford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Mildenhall, England
Latest outage, problems and issue reports in Mildenhall and nearby locations:
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Claire Hunt
(@cla1r3_b3ar) reported
from
Red Lodge, England
@SkyHelpTeam how can we chat to someone about our account? We are due to renew but just noticed new customers are getting a better offer. Wondering if we can match this deal or if we can cancel and sign up again. Many thanks.
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Yes, I actually got a PAYG card on a different network (3) and it was a lot better, do O2 have issues in Ipswich?
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geocaching.uk
(@UKGeocacher) reported
from
Burwell, England
@SkyHelpTeam @itscoxyofficial Shocking service. Delighted I’m not with sky but have friends affected. Router in sync but no authentication. Sky, why don’t you just tell your customers what the problem is? It’s a fibre break, where? If it’s a server issue, then share that too.
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Chris Beaumont
(@chrisbeaumontuk) reported
from
Downham, England
Hi @SkyHelpTeam, I am having terrible signal issues with my broadband and going through your website you’ve told me there is an issue... says call you but you won’t prioritise my call because of key workers which I totally understand, but how can I get this sorted???
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Stuart Dalton
(@Dalts72) reported
from
Bury St. Edmunds, England
@poochyperfect @SkySports Lo Celso looks anything but crap, stop phishing!
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Jon
(@swiftjon) reported
from
Bury St. Edmunds, England
@SkyHelpTeam Thanks Initial diagnostic shows a problem with the hub but the test routine keeps failing, saying you're having problems
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Stephanie Dunmore
(@stefd159) reported
from
Red Lodge, England
@SkyHelpTeam I am a key worker & have been trying for weeks to speak to someone from your team. The call options are so restricted that it cuts you off & no live chat or help on the app or website. Since upgrading my package, my bills are not what they should be, plus other issue
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Mark J Daniels
(@markinapub) reported
from
Chippenham, England
@MattyWTF1 No idea. @SkyUK Go is so bad the program just keeps buffering.
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Steve Collins
(@Briareos35) reported
from
Littleport, England
@SkyUK why are you making it so increasingly difficult for customers to contact you? Your app isn't working, you won't allow us to phone up, and the online process is so convoluted it's unreal. I'm trying to sort an issue you "fixed" but have actually made worse!
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam Also do you deal with Sky Glass? The Chelsea Vs Spurs coverage is so choppy, keeps going to please wait for program to load, but if I flick to the 100 coverage that works fine - think there’s an issue your end somewhere
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@LucyBirch2014 @skytv Yep I’m currently on the web chat service. Been on hold for over an hour now !! Can do what I need to either via app on on screen. Crap service @SkyHelpTeam
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Rikki Barnes
(@RikkiBarnes1) reported
from
Mildenhall, England
@SkyHelpTeam Reward would come, ignore email sent on May 30th stating your friend has not become an active Sky TV customer, so unfortunately you don't qualify for an Introduce a Friend reward, & which they did in June because of COVID not fault of their own, did refer a friend on Feb 29th
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Mark Goldsack
(@MBGGoldie) reported
from
Isleham, England
As if being a @ManUtd fan at the moment doesn’t come with serious issues @SkySports have two LFC mouthpieces to rub in the salt. Poor form not limited to sports teams
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anfo
(@acetuk) reported
from
Thetford, England
@SkyHelpTeam major broadband issues in Thetford, East Anglia. No broadband (despite router suggesting the connection is fine) and no voice. Any update appreciated.
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Steve Banham
(@SteveBanham) reported
from
Newmarket, England
@rjmartin1985 @SkySports Wow games gone. That Ampadu is obviously the type he went down like the keeper had floored him in the box trying to win a peno as well
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JS Chamberlain
(@jj_jacq) reported
from
Great Barton, England
@SkyHelpTeam hi, you recently sent us a new router but it hasn’t solved our WiFi problems. Done everything you suggested. What number can we call to resolve ???
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David Burchell
(@DavidB2791) reported
from
Soham, England
@SkyHelpTeam why do I keep getting scam calls on my phone line claiming to be from sky tech team 3 in the last 24 hours and then try to set up sky talk shield and get an error message! #help
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Mary brind
(@brind_mary) reported
from
Bury St. Edmunds, England
@TonyCottee9 @SkySports Poor from @SkySports again,thought the decision was poor last year with the other 3 going😳
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Scott Stevens BA, FCCA
(@winebuffer) reported
from
Bury St. Edmunds, England
@SkyHelpTeam why can't I login to the "mysky" app, and yes I do know my password
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Matt Stannard
(@mattstannard) reported
from
Red Lodge, England
@SkyHelpTeam It’s not addressed to me, I have no idea who the person is, it’s generic marketing but surely if we were a VIP customer you’d realise you don’t need to sell Sky to this address. It’s lazy poor marketing by Sky
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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iam_AareOna
(@iam_AareOna) reported
@SkyUK can you guys train Stewart Crowther how to speak to customer # he is the worse CA ever spoken to
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Dawn Baker
(@dawniebeewhit) reported
@SkyHelpTeam I’ve been having internet problems all day but when I check my internet connection through the Sky website it tells me everything is working which it obviously isn’t. Why is the information incorrect when I check my broadband status?
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Draegarth 💙 👣
(@Draegarth) reported
@SkyHelpTeam @WeAreOpenreach So it's not necessarily a 'Sky' specific problem, I've checked with other providers too and I don't think any could offer faster speeds yet because this area has been left behind. @WeAreOpenreach most likely need to upgrade their infrastructure first!
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Mich Tasty
(@mich_tasty) reported
@SkyHelpTeam @SkyUK I have been waiting since 3/6 for my replacement hub to arrive, I was told up to 5 business days. I have chased twice now. How long does it take?! I have internet problems & am trying to work from home! Terrible service!
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Ellie
(@Morton1867) reported
@SkyUK I’ve just been on the phone for 58 minutes, for the 5th time in 2 weeks about the fact I have no internet and haven’t for 2.5 weeks. Have asked to speak to a manager, waited 20 minutes on hold and told no need to?! Can a manager ring me ASAP, terrible customer service.
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Martyn Lawrie
(@LawrieMartyn) reported
@Nigelrefowens @SkySports Be nice to see you as a pundit Nigel however; as sky decided to no longer support the NOW TV app on my Apple box 3 weeks ago I’ve no means of watching. 😩
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Connor
(@roon6y) reported
@JohnstonLew10 @SkySports Still it’s not like it’s a bad appointment
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XXXVideoEditor
(@XXXVideoEditor) reported
@SkySports Probably turned down the Spurs job!
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Richard clarke
(@Richard59824563) reported
@Nigelrefowens @SkySports With respect to you as a man , is this link just an advert for more crap on my feed ? I am guessing the second , good luck , I won't be watching , sold your soul , every thing I want to watch has an agenda , you are a man of facts
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Jamie Underwood
(@JJStyl3z) reported
@SkyHelpTeam @SkyUK the price I’m paying for my sky has gone up to £70.75P I have the lowest tv package, free afternoon calls & absolutely slow internet you guys “can’t do anything about” unless I pay you more. Virgin Media are offering me the same + better internet for about £50